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欧州のオンライン決済手段

Europe Online Payment Methods: Full Year 2016

発行 yStats.com GmbH & Co. KG 商品コード 462579
出版日 ページ情報 英文 189 Pages/Charts
納期: 即日から翌営業日
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欧州のオンライン決済手段 Europe Online Payment Methods: Full Year 2016
出版日: 2017年03月09日 ページ情報: 英文 189 Pages/Charts
概要

当レポートでは、欧州のオンライン決済市場について調査分析し、世界の動向、地域・主要国における動向、好まれる決済方法、購入の内訳、ウェブサイトなど、Eコマースに関するデータについて、体系的な情報を提供しています。

第1章 マネジメントサマリー

第2章 世界の発展動向

  • オンライン・モバイル決済の動向
  • Eコマース売上の内訳:ペイメント手段別
  • オンラインショッピングで用いられる決済手段:オンライン購買客比
  • オンラインショッピングで用いられる決済手段:地域別、オンライン購買客比
  • 越境オンラインショッピングで好まれる決済手段のトップ3:越境オンライン購買客比
  • 越境オンラインショッピングで決済手段を選択する際の検討事項トップ3
  • 越境オンラインショッピングにおける好みの決済手段を選択する理由
  • オンライン決済詐欺の価値
  • オンライン決済詐欺の内訳
  • 今後12ヶ月間で米国・英国のオンライン購買客がオンライン購入の設定に検討すると見られるセキュリティ認証機能、ほか

第3章 欧州

  • 地域全体
  • 先進市場
    • 英国
    • ドイツ
    • フランス
    • スペイン
    • イタリア
    • オランダ
    • スウェーデン
    • デンマーク
    • ベルギー
    • スイス
    • ノルウェー
    • オーストリア
    • フィンランド
  • 新興市場
    • ロシア
    • ポーランド
    • トルコ
    • ギリシャ
    • チェコ共和国
    • ハンガリー
    • ウクライナ
    • カザフスタン
    • ルーマニア
目次
Product Code: 1308

While bank cards and digital payment systems like PayPal are the top preferred payment methods across Europe, there are differences in both European sub-regions as well as among individual countries regarding online consumers' payment method preferences. A survey cited in the yStats.com report shows that many E-Commerce consumers in Russia prefer credit and debit cards when buying online, but cash on delivery is still used by many shoppers. In Poland, about half of surveyed digital customers favor transfer via payment systems. In contrast, online shoppers from other emerging markets including Greece, Kazakhstan, Romania, Czech Republic and Hungary prefer cash on delivery more.

According to the yStats.com report, in an advanced market like the UK, nearly two thirds of E-Commerce customers use bank cards to make online purchases. Other advanced markets like Denmark, Austria, Belgium and France contain online consumers who also prefer bank cards. One outlier is Germany where E-Commerce consumers prefer invoicing, though this number of those who prefer invoicing is at a decrease. In 2016, more than half of E-Commerce consumers left a shopping cart because their desired payment method was unavailable.

Covered Regions:

Europe.

Companies Mentioned:

Alipay.com Co. Ltd., Android Inc., Apple Inc., Assist Co. Ltd., Barclays PLC, BBVA S.A., BillSAFE GmbH, Dankort, Deutsche Telekom AG, iDeal Inc., Ingenico Group S.A., Klarna AB, MasterCard Inc., Mercedes Corp., MultiSafepay BV, Paydirekt GmbH, PayPal Inc., Robokassa, Samsung Pay Inc., SOFORT GmbH, Swish Inc., Visa Inc., Worldline S.A., Yandex.Kassa.

Table of Contents

1. Management Summary

2. Global Developments

  • Online and Mobile Payment Trends, H2 2016
  • Breakdown of E-Commerce Sales by Payment Methods, in %, 2015 & 2020f
  • Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
  • Payment Methods Used in Online Shopping, by Regions, in % of Online Shoppers, October 2015
  • Top 3 Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, August 2016
  • Top 3 Considerations When Choosing a Payment Method in Cross-Border Online Shopping,
  • in % of Cross-Border Online Shoppers, August 2016
  • Reasons To Choose the Preferred Payment Method in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, 2016
  • Value of Online Payment Fraud, in USD billion, 2015 & 2020f
  • Breakdown of Online Payment Fraud by Segments, in % and in USD billion, 2020f
  • Security Authentication Features That Online Shoppers in the USA and the UK Would Consider Setting Up for Online Purchases in the Next 12 Months, in %, November 2016
  • Breakdown of the Number of Online Payment Options Offered, in % of Online Merchants, January 2016
  • Top 10 Merchant Acquirers, by Volume, in USD billion, 2015
  • Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f
  • Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e
  • Mobile Proximity Payment Transaction Value, in USD billion, 2014 & 2019f
  • Number of Proximity Mobile Payment Users, in millions, 2014 - 2019f
  • Mobile P2P Money Transfer Transaction Value, in USD billion, 2014 & 2019f
  • Number of Mobile P2P Money Transfer Users, in millions, 2014 - 2019f
  • Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f
  • Mobile Payment Usage In-Store and Online, in % of Respondents, by Generation, 2015
  • Perception of Security of Mobile Payments, in % of Respondents, by Generations, 2015
  • Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016
  • Contactless Payment User Penetration, in % of Banked Population, July 2016
  • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016
  • Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016
  • Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016
  • Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016
  • Number of Mobile Money Accounts, by Registered and Active, by Selected Regions, in millions, December 2015
  • Breakdown of Types of Payments Made with Mobile Money, by Number of Transactions and Value of Transactions, in %, December 2015

3. Europe

  • 3.1. Regional
    • Regulatory Trends in Online Payments, H1 2016
    • Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Belgium, Germany, France, Italy, the Netherlands, the Nordics, Poland, Spain and the UK, May 2016
    • Share of Online Shoppers Who Abandoned Shopping Cart Due to Lack of Favorite Payment Method, in %, by Benelux, Germany, Nordics and the UK, June 2016
    • Three Factors Contributing to a Poor Online Shopping Experience, incl. Payment-Related, in % of Online Shoppers, by Benelux, Germany, the Nordics and the UK, June 2016
    • Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
    • Mobile Payment Readiness and Devices Preferred for Mobile Payment, in % of Internet Users with Bank Accounts, by Sub-Region, Summer 2016
    • Top 10 Countries By Mobile Payment User Penetration, in % of Surveyed Internet Users, September 2016
    • Top 10 Countries By Mobile Payment User Penetration, in % of Surveyed Internet Users, September 2016
    • Share of Online Shoppers Who Are More Inclined to Shop More Often from a Store Which Saves Their Payment Details for One-Click Ordering, by Mobile Shoppers and Non-Mobile Shoppers, by Selected European Countries, the USA and Australia, April 2016
    • Share of Internet Users Who Would Feel Confident that Their Money Is Secure If They Used Contactless Payments, April 2016
    • Top Locations Where Consumers Would Want to Use Biometric Authentication for Payments, in % of Respondents, May 2016
    • Expectations Regarding the Provision of Technical Support for Mobile Payments, in % of Millennials, by Germany, Italy, the Netherlands, and the UK, July 2016
    • Share of Millennials Who Use Mobile Payments and Who Tried Mobile Payments and Then Stopped Using Them, in %, July 2016
    • Top 2 Providers Most Preferred by Millennials for Providing a Mobile Payment Service, in %, by Germany, Italy, the Netherlands, and the UK, July 2016
    • Mobile Payment Platforms Most Known to Millennials, in %, by Germany, Italy, the Netherlands, and the UK, July 2016
    • Share of Millennials Using Mobile Payment Service from PayPal and Apple Pay, in %, by Germany, Italy, the Netherlands, and the UK, July 2016
  • 3.2. Advanced Markets
    • 3.2.1. UK
      • Online and Mobile Payment Trends and News about Players, H1 2016
      • Online and Mobile Payment Trends and News about Players, H2 2016
      • Top 3 Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
      • Breakdown of Card Spending by Chip & Pin, Contactless, Online, Mail and Telephone Order, in %, 2015
      • Online Card Payment Statistics, incl. Online Card Spending, in GBP billion, Share of Total Card Spending, in %, and Average Online Transaction Value, in GBP, 2014 & 2015
      • Use of Mobile Payments, by Contactless, In-App and In-Store, in % of Smartphone Owners with a Credit/Debit Card, 2016
      • Average Card Payment Transaction Value by Channel, incl. “Online” and “Contactless”, in GBP, 2015
      • Value of E-Commerce Payments with Credit and Debit Cards, in GBP million, and Volume, in millions, by Retail and Services Sector, 12 Months to November 2016
      • Breakdown of Security Concerns When Paying by Entering Credit/Debit Card Details Online, in % of Internet Users, 2013 - 2015
      • Payment Methods Most Trusted in Online Shopping, in % of Online Shoppers, November 2016
      • Breakdown of Frequency of Using a Mobile Phone for Transactional Activities, incl. “Making Payments in a Shop”, in % of Mobile Users, 2015
      • Breakdown of Attitude Towards Security of Mobile Payments, in % of Mobile Users, by Age Group, Gender and Total, 2015
      • Use of Mobile Payments, by Contactless, In-App and In-Store, in % of Smartphone Owners with a Credit/Debit Card, 2016
      • Share of Internet Users Using Contactless Payment Cards, in %, 2015 & 2016
      • Contactless Payment Statistics, incl. Number of Contactless Cards Issued, by Debit, Credit and Total, in millions, Monthly Spending on Contactless Cards, in GBP million, Number of Monthly Contactless Transactions, in millions, and Average Value of Contactless Transactions, in GBP, by Debit, Credit/Charge Cards and Total, Number of Accepting Terminals/Outlets, August 2015 & August 2016
      • Services that Adults Would be Most Comfortable Using Biometric Identification for, incl. “Authorizing Payments”, in %, September 2015
      • Breakdown of Awareness and Usage of Peer-to-Peer Payments via Mobile or Online Applications, in % of Adult Credit/Debit Card Owners, March 2016
      • Brand Recognition and Usage Rate of Selected Mobile Wallet Services, in % of Millennials, May 2016
      • Brands Most Trusted by Consumers for Delivering a Smartphone Wallet App, in % of Smartphone Owners, September 2015, February 2016, June 2016
    • 3.2.2. Germany
      • Online and Mobile Payment Trends and News about Players, H1 2016
      • Online and Mobile Payment Trends and News about Players, H2 2016
      • Breakdown of Online and Mail Order Sales, by Payment Methods, in % and in EUR million, 2014 & 2015
      • Breakdown of Payment Methods Most Used in Online and Mail Order, in % of Shoppers, January 2013 - January 2016
      • Breakdown of B2C E-Commerce Sales by Payment Methods, by incl. Amazon and excl. Amazon, in %, 2015
      • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2014 & 2015
      • Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2015
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, July 2016
      • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, May 2015
      • Most Known Digital Payment Systems, in % of Internet Users, May 2015
      • Most Important Criteria When Choosing a Payment Method to Purchase Online, in % of Online Shoppers, 2015
      • Breakdown of the Use of 3D Secure Authentication, in % of Online Retailers, 2015
      • Risk Management Tools Used, in % of Online Retailers, 2015
      • Perceived Advantages of Working with a Payment Service Provider, in % of Online Retailers Working with a Payment Service Provider, July 2016
      • Selected Service Providers Used for Offering Payment by Invoice, Direct Debit and Financing/Invoicing, in % of Online Retailers, July 2016
      • Costs of Accepting Selected Payment Methods in B2C E-Commerce, by Direct and Indirect Costs, in EUR and in % For the Basis Case, August 2016
      • Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
      • Usage of and Interest in Mobile Payments In-Store and Payments Based on Biometric Identification In-Store, in % of Consumers, and in % of Retailers, May 2016
      • Share of Smartphone Users Who Used NFC Payment or Could Imagine Using It in the Future, in %, April 2016
      • Reasons for Not Using NFC Payments, in % of Smartphone Users Who Have Not Used NFC Payments, April 2016
      • Awareness of Mobile Payment Providers, incl. Mobile Wallets, in % of Adults, January 2016
    • 3.2.3. France
      • Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, June 2015 & June 2016
      • Value of Online Payment Transactions with Bank Cards, in EUR billion, 2014 & 2015
      • Average Value of Online Payment Transactions with Bank Cards, in EUR, 2014 & 2015
      • Awareness of Contactless Payments, and Usage of Contactless Mobile Payments, by Monthly Payment with NFC Card and with NFC-Enabled Smartphone, in % of Internet Users, 2014 & 2015
      • Number of Cards with Contactless Payment Functionality, in millions, May 2015 & May 2016
      • Number of Retail Stores with Contactless Payment Terminals, in thousands, May 2015 & May 2016
      • Number of Payment Transactions with Contactless Payment Cards, in millions, May 2015 & May 2016
      • Share of Respondents Who Used 3D Secure, in %, 2015 & 2016
      • Share of Respondents Who Trust PayPal with Personal Data, by Total, Ages 18-34, and Compared to a Bank, in %, June 2016
      • Share of Respondents Who Used or Would Like to Use Contactless Payment, by Total Respondents and 18-34 Year-Olds, in %, June 2016
      • Satisfaction with Various Aspects of Contactless Payment, in % of Contactless Payment Users, 2015 & 2016
      • Breakdown of Readiness to Pay via Mobile Phone, in % of Internet Users, June 2016
    • 3.2.4. Spain
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 & 2016
      • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015
      • Breakdown of Aspects Most Important for Payment Methods in Online Shopping, in % of Online Shoppers, 2015
      • Payment-Related Problems that Led to Cancellation of Online Purchase, in % of Online Shoppers, 2014 & 2015
      • In-Store Mobile Payments Used, by Type, in % of Digital Shoppers, February 2016
      • Mobile Payment Apps Installed, in % of Mobile Payment App Users, July 2016
    • 3.2.5. Italy
      • Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2016
      • Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 - 2016f
      • Breakdown of Online Purchases by Payment Methods, Q1 2016
      • Average Online Purchase Value, by Payment Method, in EUR, Q1 2016
      • Breakdown of Electronic Retail Payments, by Card Payments In-Store and Digital Payments, incl. Online and Mobile, 2013 - 2015
      • Contactless Payment Statistics, incl. Number of Contactless Cards in Circulation, in millions, Number of Active Contactless Cards, in millions, Value of Contactless Transactions, in EUR billion, Number of Contactless Transactions, in millions, Number of Contactless POS, in thousands, 2012 - 2015
    • 3.2.6. Netherlands
      • Breakdown of Online Purchases by Payment Methods, in %, H1 2015 & H1 2016
      • Breakdown of Selected Online Payment Method Users by Gender, Age Group and Education Level, in %, Q2 2016
      • Share of “iDEAL” and “Credit Card” in Mobile Purchases, in %, H1 2015 & H1 2016
    • 3.2.7. Sweden
      • Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, Q4 2014 & Q4 2015
      • Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
      • Reasons to Choose a Particular Payment Method, in % of Online Shoppers, Q2 2016
      • Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016
    • 3.2.8. Denmark
      • Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, Q4 2014 & Q4 2015
      • Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, and Breakdown of Cards Used in Online Shopping, in % of Online Shoppers Paying with Cards, 2015
      • Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
      • Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016
    • 3.2.9. Belgium
      • Breakdown of Online Purchases by Payment Methods, in %, Q1 2015 & Q1 2016
      • Reasons for Not Shopping Online, incl. Payment-Related, in % of Individuals Who Do Not Shop Online, 2015
      • Top 5 Preferred Payment Service Providers and Top 3 Criteria for Choosing a Payment Service Provider, According to Web Agencies, October 2016
      • Share of Online Shop Projects Where Mobile Payments Are Possible, in %, and Share of Online Shop Projects With Mobile Payments Where In-App Payments Are Possible, in %, October 2016
      • Breakdown of Barriers to Mobile Purchases, incl. Payment-Related, in % of Online Shoppers, June 2016
    • 3.2.10. Switzerland
      • Top Two Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 & 2015
    • 3.2.11. Norway
      • Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, Q4 2014 & Q4 2015
    • 3.2.12. Austria
      • Payment Methods Used in Online Shopping, in % of Respondents, 2015
    • 3.2.13. Finland
      • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, Q4 2014 & Q4 2015
  • 3.3. Emerging Markets
    • 3.3.1. Russia
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 - 2015
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, by Gender and Location Type, 2015
      • Share of Online Shoppers Paying by Bank Card and by Cash on Delivery, in %, October 2016
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2016
      • Payment Methods Used in Online Shopping, by Product Category, in % of Online Shoppers, December 2015
      • Top 5 E-Money Services Used, in % of E-Money Users, December 2015
      • Online Payment Value, in RUB billion, and in % Year-on-Year Change, 2014 - 2017f
      • Share of Internet Acquiring, in % of Total Acquiring Volume, 2014 - 2016
      • Top 9 Acquirers by Number of Online Shops Served from the Top 100 Online Shops by 2015 Revenue, May 2016
      • Top 7 Payment Aggregators, Top 8 Payment Gateways and Top 5 Acquiring Banks and Top 6 E-Wallets Used by Digital Agencies When Integrating Payment Instruments into Client Projects, April 2016
      • Overview of Pricing of Top 7 Payment Aggregators Used by Digital Agencies, April 2016
      • Overview of Pricing of Top 6 Payment Gateways Used by Digital Agencies, April 2016
      • Selected Online Payment Solutions Used by E-Commerce Websites Which Accept Online Payment for Goods and Services, in % of E-Commerce Websites Which Accept Online Payment for Goods and Services, Q4 2015 & Q4 2016
      • Selected Online Payment Methods Offered by E-Commerce Websites Which Accept Online Payment for Goods and Services, in % of E-Commerce Websites Which Accept Online Payment for Goods and Services, Q4 2015 & Q4 2016
      • Selected Factors Considered When Evaluating the Quality of an Online Payment Service, in % of Online Merchants, Top 10 Reasons for Cancelling an Online Payment Service and Top 10 Features of Online Payment Services According to Online Merchants, May 2016
      • Share of Online Merchants Using 3D-Secure, in %, May 2016
      • Online Payment Methods Used When Paying Online via Smartphone, in % of Users, March 2016
      • Breakdown of Awareness and Usage of Contactless Payments, by Contactless Bank Cards and Contactless Payment with Mobile Phone, in % of Adult Population, by Total, With and Without Higher Education, October 2016
    • 3.3.2. Poland
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, 6 Months to December 2016
      • Types of Mobile Payment Used, in % of Mobile Payment Users, 6 Months to December 2016
      • Breakdown of Awareness of Apple Pay/Samsung Pay/Android Pay and Intention to Use These Services, in % of Internet Users, December 2016
    • 3.3.3. Turkey
      • Number of Domestic E-Commerce Transactions with Bank Cards, in millions, and Value, in TRY million, Q1 2014 - Q3 2016
      • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2014 - Q3 2016
    • 3.3.4. Greece
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016
      • Most Important Features of Online Shops, incl. Payment-Related, in % of Online Shoppers, November 2015
    • 3.3.5. Czech Republic
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, Q2 2016
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, by Gender and Age Group, Q2 2016
      • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2015
    • 3.3.6. Hungary
      • Payment Methods Offered by Online Shops, in % of Online Shops, June 2016
    • 3.3.7. Ukraine
      • Breakdown of Non-Cash Payments, by Online, POS and ATM, in %, 2015
      • Value of Online Transactions with Bank Cards, in UAH billion, and Number of Online Transactions with Bank Cards, in millions, 2013 - 2015
    • 3.3.8. Kazakhstan
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016
    • 3.3.9. Romania
      • Breakdown of Payments for Online Purchases by Payment Methods, in %, 2015
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