表紙:西欧のオンライン決済手段 (2021年)
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1014543

西欧のオンライン決済手段 (2021年)

Western Europe Online Payment Methods 2021

出版日: | 発行: yStats.com GmbH & Co. KG | ページ情報: 英文 149 Pages | 納期: 即日から翌営業日

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=110.22円
西欧のオンライン決済手段 (2021年)
出版日: 2021年06月15日
発行: yStats.com GmbH & Co. KG
ページ情報: 英文 149 Pages
納期: 即日から翌営業日
  • 全表示
  • 概要
  • 目次
概要

西欧の消費者は依然として、eコマースのオンライン購入にデビットカードやクレジットカードを選択する傾向があります。ただし新型コロナウイルス感染症 (COVID-19) 危機を契機に、現金主義が強かった西欧諸国でも、非接触型決済やモバイル決済の利用が拡大しています。例えば、英国では2020年にカードでの購入の10分の9が非接触型であり、オランダでは非接触型のシェアが毎年増加し、2020年には総取引額の半分以上を占めていました。

当レポートでは、西欧諸国におけるオンライン決済手段の動向について分析し、世界全体および欧州域内におけるオンライン決済手段の選択・利用動向や、主な決済手段別の動向、利用ユーザー数・決済件数・決済金額の推移と予測、各国の詳細動向、といった情報を取りまとめてお届けいたします。

対象地域:

西欧

当レポートで言及された企業:

Paypal、Klarna、Stripe、Robinhood、Checkout.com、Sentenial、Unifiedpost Group、Crossinx GmbH、Amazon Pay、Bancontact、VIPPS、American Express、Apple Pay、Google Pay、Ingenico、Glovo、Farfetch、Mango、Veepee、Nuapay、Mastercard、 Visa、Clearpay、Openpay、LayBuy、Splitit、iDeal、Bankgirocentralen、Bankgirot、Danske Bank、Handelsbanken、Nordea、Swedbank、SEB、OP Financial Group

目次

第1章 マネジメントサマリー

第2章 世界市場の動向

  • 主なオンライン決済手段:回答者に対する割合 (2020年8月)
  • 消費者が来年に使用を検討している主な決済手段:消費者に対する割合 (2021年3月)
  • 利用可能な主な決済手段 - B2C/B2B:支払い意思決定者に対する割合 (2020年)
  • mコマース取引額 - eコマース取引額全体に対する割合 (2021年/2025年)
  • QRコード決済:デジタルウォレット決済額全体に対する割合 (2020年/2025年)
  • 暗号通貨への認識:ミレニアル世代の顧客に対する割合 (2021年3月)
  • 不正行為の主な決済手段:不正行為・決済の専門家に対する割合 (2020年8月)
  • eコマース詐欺による損失額(2020年/2021年)
  • 顔認識で決済を行うユーザー数 (2020年/2025年)
  • 音声認識を利用して取引を確認するユーザー数 (2020年/2025年)
  • デジタル専業銀行に乗り換える可能性のあるオンライン消費者:回答者に対する割合 (2020年12月)

第3章 欧州

  • 地域全体の概況
  • 西欧
    • 英国
    • ドイツ
    • フランス
    • スペイン
    • イタリア
    • オランダ
    • スイス
    • スウェーデン
    • ベルギー
    • ノルウェー
    • デンマーク
    • フィンランド
    • オーストリア
    • ポルトガル
目次
Product Code: 1531

Online payment methods followed an upward trend in Western Europe amid COVID-19: new yStats.com report.

The latest publication from Germany-based online research firm yStats.com, "Western Europe Online Payment Methods 2021" provides insights into the current state and future trends of the online payment market in the countries of Western Europe. The publication reveals that consumer interest towards digital payment is increasing in the region and that COVID-19 resulted in a faster transition from cash.

Western European consumers still tend to choose cards for online purchases

During the COVID-19 health crisis, debit and credit cards and E-Wallets such as PayPal appeared to be the most used payment methods when it comes to E-Commerce. Moreover, in some markets of Western Europe, including Germany and Italy, digital wallets even outpaced the cards. Furthermore, in Germany, Norway, Finland and Sweden direct payments via online banking ranked third among the most preferred payment methods for online shopping. Meanwhile, in Belgium, the Netherlands, and Denmark the third place was taken by various mobile apps, such as Banconect and Swish. Moreover, Bancontact online services accounted for nearly half of all B2C E-Commerce payments in 2020 in Belgium, and Swedish Swish was preferred by one-fifth of the Internet users in the country for online payments, according to recent research cited by yStats.com.

Contactless and mobile payments are accelerating in Western Europe

Furthermore, despite the strong cash culture in Western Europe, mobile payment adoption started increasing in the region, especially after the onset of the COVID-19 pandemic. The number of proximity mobile payment users in this part of Europe was predicted to increase steadily by CAGR 6% from 2020 to 2023. At the same time the preference for cash payments dropped compared to 2020. Moreover, contactless payments gained momentum during COVID-19. For example, in the UK, in 2020, every nine in ten purchases made with a card was contactless and, in the Netherlands, the share of contactless is increasing yearly, and in 2020 it constituted more than half of the total transaction value.

Covered Regions:

Western Europe.

Companies Mentioned:

Paypal, Klarna, Stripe, Robinhood, Checkout.com, Sentenial, Unifiedpost Group, Crossinx GmbH, Amazon Pay, Bancontact, VIPPS, American Express, Apple Pay, Google Pay, Ingenico, Glovo, Farfetch, Mango, Veepee, Nuapay, Mastercard, Visa, Clearpay, Openpay, LayBuy, Splitit, iDeal, Bankgirocentralen, Bankgirot, Danske bank, Handelsbanken, Nordea, Swedbank, SEB, OP Financial Group.

Table of Contents

1. Management Summary

2. Global Developments

  • Top Online Payment Methods, in % of Respondents, August 2020
  • Top Payment Methods Consumers Consider Using In the Next Year, in % of Consumers, March 2021
  • Top Payment Methods Available, by B2C and B2B, in % of Payment Decision-Makers, 2020
  • Share of Mobile Commerce Transaction Value, in % of Overall E-Commerce Transactions Value, 2021e & 2025f
  • Share of QR Code Payments, in % of All Digital Wallet Transactions, 2020 & 2025f
  • Perception of Cryptocurrency, in % of Millennial Customers, March 2021
  • Top Payments Methods For Fraud Actions, in % of Fraud & Payment Professionals, August 2020
  • Value of Losses Due to E-Commerce Fraud, in USD billion, 2020 & 2021e
  • Number Of Users Making Payment With Facial Recognition, in billions, 2020 & 2025f
  • Number Of Users Who Will Be Confirming Transactions With Voice Recognition, in millions, 2020 & 2025f
  • Share of Online Consumers, by Likelihood Of Switching To A Digital-Only Bank, in % of Respondents, December 2020

3. Europe

  • 3.1. Regional
    • Overview of Online & Mobile Trends, June 2021
    • Overview of News About Payment Industry Players, June 2021
    • Overview of The Council of the European Union's Plans Regarding Payment System, June 2021
    • Profile of Real-Time Payments, and Objectives of the European Commission for 2021, June 2021
    • Values of real-time Payments, in USD trillion, and Share of West Europe in the World's Total, in %, 2020 & 2025f
    • Share of SCT Inst in All SEPA Credit Transfer Transactions, October 2019 - September 2020
    • Average Daily Transaction Value via RT1 Real-Time Payments, in EUR million, and Month-on-Month Change, in %, January 2020 - November 2020
    • Top Payment Methods Preferred, in % of Respondents, September 2020
    • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, by 12 Selected Countries, May 2020
    • Breakdown of Select Payment Methods Offered by Merchants, by "Growth" and "Non-Growth" Mindsets of Merchants, in %, September 2020
    • Consumers Who Shopped Online Via Mobile Phone/Tablet At Least Once, by 12 Selected Countries, in % of Consumers, May 2020
    • Payment Behaviors When Shopping In Stores Impacted by COVID-19, in % of Respondents, September 2020
    • Consumers Who Were Willing To Share Their Data, by Country, in % of Consumers, March 2020
    • Breakdown of Organizations Where Consumers Share Their Personal Data, by the Degree of Willingness, in % of Consumers, March 2020
    • Proximity Mobile Payment Users, in millions, and Year-on-Year Change, in %, 2019 - 2023f
  • 3.2. Western Europe
    • 3.2.1. UK
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Share of Contactless Card Payments Made In Stores, in % of Card Payments, 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Credit and BNPL Providers Used, in % of Respondents, October 2020
      • Value of Debit Card Spending, in GBP billion, July 2019 & July 2020
      • Value of Credit Card Spending, in GBP billion, July 2019 & July 2020
      • Value of Faster Payments via Pay.uk, in GBP billion, and Year-on-Year Change, in %, December 2019 - December 2020
      • Shares of Faster Payments in Total Payments, in %, November 2019 & November 2020
      • Cryptocurrency Adoption Rates, by Age Groups, in % of Current and Previous Cryptocurrency Owners, December 2018 & December 2019
      • Use of Cryptocurrencies, in % of Current and Previous Cryptocurrency Owners, December 2019
      • Breakdown of Adults' Attitudes Towards the Potential Increase of The Limit for Contactless Transactions, in %, February 2021
      • Top 3 Factors To Encourage Consumers To Try Open Banking Payment Method, in % of Online Shoppers, January 2021
      • Share of Consumers Who Did not Complete a Payment Online, in%, & Top Reasons for Not Completing a Payment Online, in % of Online Shoppers, January 2021
    • 3.2.2. Germany
      • Breakdown of E-Commerce Payment Methods, in % of E-Commerce Sales, 2020e
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Preferred Payment Methods in Cross-Border B2C E-Commerce, incl., PayPal, Visa Credit Cards and MasterCard, in % of Online Retailers, Q1 2020
      • BNPL Adoption Rate, in % of Respondents Aware of BNPL, and Breakdown of Respondents Attitude Towards BNPL Usage in the Future, by Consumer Type, in % of BNPL Users, 2020
      • Breakdown of the Channels of the Last BNPL Payment, and the Potential BNPL Channel, in % of Respondents, 2020
      • Top Payment Methods Offered in Online Stores, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods Offered in Online Stores, by Size of Enterprises, in % of Online Retail Store Owners, February 2021
      • Share Online Retail Store Owners Who Plan and Do not Plan to Offer Additional Payment Methods in the Future, in %, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Top Drivers of Sharing Personal Financial Data With a Primary Bank/Third Party Provider, in % of Internet Users, December 2020
      • Top Factors to Consider Sharing Financial Data With a Bank/Third Party Provider, in % of Internet Users, December 2020
      • Attitudes of Consumers Towards 2-Factor Authentication, August 2020
      • Top Factors Considered When Shopping & Paying Online, in % of Respondents, August 2020
      • Breakdown of Attitudes Towards a New EU Regulation for Online Payments, in % of Respondents, August 2020
      • Breakdown of Additional Authentication Types When Paying Online, in % of Respondents, August 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.3. France
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.4. Spain
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Payment Methods Used For Online Purchases, in % of Respondents, 2019 & 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
      • Share of Consumers Who Purchased and Did not Purchase Via a Mobile or a Tablet In the Last 12 Months, in %, 2019 & 2020
      • Share of Factors Valued the Most in Online Payments, in % of Respondents, 2019 & 2020
    • 3.2.5. Italy
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Value of Contactless Payment Transactions, in EUR billion, 2018 - 2020
      • Value of Mobile & Wearable Payment Transactions In Stores, in EUR billion, 2019 & 2020
      • Value of Mobile Payment Transactions Outside the Store Transactions, in EUR billion, 2016 - 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %,June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.6. Netherlands
      • Breakdown of Preferred Payment Methods, in % of Respondents, 2019 & 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Volume of Payment Transactions, by Credit Card, Debit Card and Cash, in billions, 2010 - 2020
      • Value of Payment Transactions, by Credit Card, Debit Card and Cash, in EUR billion, 2010 - 2020
      • Breakdown of Transactions Value, by Payment Methods, in % of Total Transactions Value, 2015 - 2020
      • Share of Top 3 Payment Methods, incl. Online Purchases & Spending, in % of Total Local & Cross-Border Market Share, 2020e
      • Share of Real-Time Payments in Total Single Credit Transfers, in %, November 2020
      • Volume of Real-Time Payments, in thousands, February 2019 & October 2020
    • 3.2.7. Switzerland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Methods, in % of Respondents, December 2020
      • Value of Real-Time Payments via the Swiss Interbank Clearing (SIC) System, In CHF billion, and Year-on-Year Change, in %, January 2020 - October 2020
    • 3.2.8. Sweden
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Project 27 Overview, June 2021
      • Share of Daily Real-Time Payments via the Bankgirot System, in % of Total, 2020
      • Number of Processed Transactions in the Bankgirot Real-Time Payment System, in millions, and Year-on-Year Growth, in %, January 2020 - November 2020
    • 3.2.9. Belgium
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Payment Methods When Shopping Online, in %, H1 2020
      • Share of Respondents Aged 65-74 Year Old Who Made Contactless Payment At Least Once, in %, 2020 & 2021
      • Share of Respondents Who Paid Via Smartphone At Least Once, in %, 2020 & 2021
      • Share of Respondents Who Purchased Online Via a Mobile Device In the Last 12 Months, in %, 2019 & 2020
      • Breakdown of Shopping Channels To Be Considered In the Future When Purchasing New Products/Services Online, in % of Respondents, April 2020
    • 3.2.10. Norway
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
    • 3.2.11. Denmark
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.12. Finland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.13. Austria
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Method, in % of Respondents, December 2020
      • Top Internet Fraud Cases, in % of Respondents, November 2020
      • Factors That Would Make Online Shoppers Feel More Secure About Online Shopping, in % of Respondents, November 2020
    • 3.2.14. Portugal
      • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020