表紙:欧州のオンライン決済手段 (2021年)
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1013687

欧州のオンライン決済手段 (2021年)

Europe Online Payment Methods 2021

出版日: | 発行: yStats.com GmbH & Co. KG | ページ情報: 英文 189 Pages | 納期: 即日から翌営業日

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=115.27円
欧州のオンライン決済手段 (2021年)
出版日: 2021年06月10日
発行: yStats.com GmbH & Co. KG
ページ情報: 英文 189 Pages
納期: 即日から翌営業日
  • 全表示
  • 概要
  • 目次
概要

新型コロナウイルス感染症 (COVID-19) 感染拡大の間に様々な代替決済手段が急速に普及したにもかかわらず、欧州の消費者は、オンラインショッピングに関しては依然としてより伝統的な方法を選択する傾向があります。そのため、多くの国々ではクレジットカードとデビットカードが最初の選択肢となっています。ただし、一部の市場 (ドイツ、イタリア、ポーランドなど) ではeウォレットがカードを上回っていました。また、BNPL (Buy Now Pay Later:後払い決済) などの代替決済手段の人気も高まっており、一部の国では店舗の5軒に1軒でBNPLが導入されています。ドイツでは、消費者の約半数がこの決済手段の存在を知っており、約3分の1がその利用を計画しています。暗号通貨による決済の発展速度はまだ緩やかですが、利用件数が今後増加していく兆しが見えます。

セキュリティ・単純性・決済速度の3つが決済手段の選択で重要な役割を果たしていますが、ドイツやスペインではセキュリティが、英国では決済の容易さ・利便性を重視する傾向にあります。

当レポートでは、欧州 (西欧/中東欧) におけるオンライン決済手段の動向について分析し、世界全体および欧州域内におけるオンライン決済手段の選択・利用動向や、主な決済手段別の動向、利用ユーザー数・決済件数・決済金額の推移と予測、地域別・国別の詳細動向、といった情報を取りまとめてお届けいたします。

対象地域:

欧州

当レポートで言及された企業:

Paypal、Sberbank、Blik、PayU、Przelewy24、American Express、Apple Pay、Google Pay、Klarna、Stripe、Robinhood、Ingenico、Nuapay、Unifiedpost、Crossinx GmbH、Bancontact、VIPPS、Yandex.Noney、Tinkoff、Alfa Bank、Samsung Pay、 Raiffeisenbank、Rocketbank、Germin Pay、Russian Standard、MTS Money、VK Pay、VTB、QIWI、FitBit Pay、MasterPass、Visa、SkyCash、N26、Checkout.com、Danske bank、Handelsbanken、Nordea、Swedbank、SEB、OP Financial Group

目次

第1章 マネジメントサマリー

第2章 世界市場の動向

  • 主なオンライン決済手段:回答者に対する割合 (2020年8月)
  • 消費者が来年に使用を検討している主な決済手段:消費者に対する割合 (2021年3月)
  • 利用可能な主な決済手段 - B2C/B2B:支払い意思決定者に対する割合 (2020年)
  • mコマース取引額 - eコマース取引額全体に対する割合 (2021年/2025年)
  • QRコード決済:デジタルウォレット決済額全体に対する割合 (2020年/2025年)
  • 暗号通貨への認識:ミレニアル世代の顧客に対する割合 (2021年3月)
  • 不正行為の主な決済手段:不正行為・決済の専門家に対する割合 (2020年8月)
  • eコマース詐欺による損失額(2020年/2021年)
  • 顔認識で決済を行うユーザー数 (2020年/2025年)
  • 音声認識を利用して取引を確認するユーザー数 (2020年/2025年)
  • デジタル専業銀行に乗り換える可能性のあるオンライン消費者:回答者に対する割合 (2020年12月)

第3章 欧州

  • 地域全体の概況
  • 先進国
    • 英国
    • ドイツ
    • フランス
    • スペイン
    • イタリア
    • オランダ
    • スイス
    • スウェーデン
    • ベルギー
    • ノルウェー
    • デンマーク
    • フィンランド
    • オーストリア
    • ポルトガル
  • 新興国
    • ロシア
    • ポーランド
    • トルコ
    • チェコ
    • ポルトガル
    • ルーマニア
    • ハンガリー
    • ウクライナ
    • ブルガリア
    • クロアチア
目次
Product Code: 1530

Online payments are gaining momentum amid COVID-19, and security issues play a special role: new yStats.com report.

The latest publication from Germany-based online research firm yStats.com, "Europe Online Payment Methods 2021" provides insights into the current state and advances of the online payment market in the European region. Among other findings, the publication reveals that despite consumers in Europe still tending to choose traditional payment methods for online shopping, there were some others that gained special attention during the COVID-19 health crisis.

Cards and digital wallets are still the most used online payment methods in Europe

Despite the acceleration of various alternative payment methods during the COVID-19 pandemic, European consumers still tend to choose more traditional ones when it comes to online shopping. With that, credit and debit cards are the first choice in many markets in the regions. However, in some markets, E-Wallets even outpaced cards. This was the case, for example, in Germany, Italy, and Poland, according to recent research cited by yStats.com. Alternative means of payment such as Buy Now Pay Later also are gaining in popularity. In Europe, on average, one in five merchants in select European countries offered the BNPL option in 2020, with "growth mindset" businesses even more likely to do so. Moreover, on a country-level, in Germany, about half of consumers who were aware of the existence of this payment method in 2020, had already used it, and around one-third were planning to use it in 2021. Payments using cryptocurrency are developing rather slowly in Europe, however, there are still some signs of an upward trend in usage in the future.

Security, convenience, and speed of payment were the top requirements for payment providers

For the European online shoppers, three factors played a special role in selecting a payment method: security, simplicity, and speed of payment, according to surveys referenced in the yStats.com report. Moreover, for shoppers from Germany and Spain, security was the top requirement among payment providers, whereas digital buyers from the UK appreciated ease of payment and conveniency the most.

Covered Regions:

Europe.

Companies Mentioned:

Paypal, Sberbank, Blik, PayU, Przelewy24, American Express, Apple Pay, Google Pay, Klarna, Stripe, Robinhood, Ingenico, Nuapay, Unifiedpost, Crossinx GmbH, Bancontact, VIPPS,Yandex.Noney, Tinkoff, Alfa Bank, Samsung Pay, Raiffeisenbank, Rocketbank, Germin Pay, Russian Standard, MTS Money, VK Pay, VTB, QIWI, FitBit Pay, MasterPass, Visa, SkyCash, N26, Checkout.com, Danske bank, Handelsbanken, Nordea, Swedbank, SEB, OP Financial Group.

Table of Contents

1. Management Summary

2. Global Developments

  • Top Online Payment Methods, in % of Respondents, August 2020
  • Top Payment Methods Consumers Consider Using In the Next Year, in % of Consumers, March 2021
  • Top Payment Methods Available, by B2C and B2B, in % of Payment Decision-Makers, 2020
  • Share of Mobile Commerce Transaction Value, in % of Overall E-Commerce Transactions Value, 2021e & 2025f
  • Share of QR Code Payments, in % of All Digital Wallet Transactions, 2020 & 2025f
  • Perception of Cryptocurrency, in % of Millennial Customers, March 2021
  • Top Payments Methods For Fraud Actions, in % of Fraud & Payment Professionals, August 2020
  • Value of Losses Due to E-Commerce Fraud, in USD billion, 2020 & 2021e
  • Number Of Users Making Payment With Facial Recognition, in billions, 2020 & 2025f
  • Number Of Users Who Will Be Confirming Transactions With Voice Recognition, in millions, 2020 & 2025f
  • Share of Online Consumers, by Likelihood Of Switching To A Digital-Only Bank, in % of Respondents, December 2020

3. Europe

  • 3.1. Regional
    • Overview of Online & Mobile Trends, June 2021
    • Overview of News About Payment Industry Players, June 2021
    • Overview of The Council of the European Union's Plans Regarding Payment System, June 2021
    • Profile of Real-Time Payments, and Objectives of the European Commission for 2021, June 2021
    • Values of real-time Payments, in USD trillion, and Share of West Europe in the World's Total, in %, 2020 & 2025f
    • Share of SCT Inst in All SEPA Credit Transfer Transactions, October 2019 - September 2020
    • Average Daily Transaction Value via RT1 real-time Payments, in EUR million, and Month-on-Month Change, in %, January 2020 - November 2020
    • Top Payment Methods Preferred, in % of Respondents, September 2020
    • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, by 12 Selected Countries, May 2020
    • Breakdown of Select Payment Methods Offered by Merchants, by "Growth" and "Non-Growth" Mindsets of Merchants, in %, September 2020
    • Consumers Who Shopped Online Via Mobile Phone/Tablet At Least Once, by 12 Selected Countries, in % of Consumers, May 2020
    • Payment Behaviors When Shopping In Stores Impacted by COVID-19, in % of Respondents, September 2020
    • Consumers Who Were Willing To Share Their Data, by Country, in % of Consumers, March 2020
    • Breakdown of Organizations Where Consumers Share Their Personal Data, by the Degree of Willingness, in % of Consumers, March 2020
    • Proximity Mobile Payment Users, in millions, and Year-on-Year Change, in %, 2019 - 2023f
  • 3.2. Advanced Markets
    • 3.2.1. UK
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Share of Contactless Card Payments Made In Stores, in % of Card Payments, 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Credit and BNPL Providers Used, in % of Respondents, October 2020
      • Value of Debit Card Spending, in GBP billion, July 2019 & July 2020
      • Value of Credit Card Spending, in GBP billion, July 2019 & July 2020
      • Value of Faster Payments via Pay.uk, in GBP billion, and Year-on-Year Change, in %, December 2019 - December 2020
      • Shares of Faster Payments in Total Payments, in %, November 2019 & November 2020
      • Cryptocurrency Adoption Rates, by Age Groups, in % of Current and Previous Cryptocurrency Owners, December 2018 & December 2019
      • Use of Cryptocurrencies, in % of Current and Previous Cryptocurrency Owners, December 2019
      • Breakdown of Adults' Attitudes Towards the Potential Increase of The Limit for Contactless Transactions, in %, February 2021
      • Top 3 Factors To Encourage Consumers To Try Open Banking Payment Method, in % of Online Shoppers, January 2021
      • Share of Consumers Who Did not Complete a Payment Online, in%, & Top Reasons for Not Completing a Payment Online, in % of Online Shoppers, January 2021
    • 3.2.2. Germany
      • Breakdown of E-Commerce Payment Methods, in % of E-Commerce Sales, 2020e
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Preferred Payment Methods in Cross-Border B2C E-Commerce, incl., PayPal, Visa Credit Cards and MasterCard, in % of Online Retailers, Q1 2020
      • BNPL Adoption Rate, in % of Respondents Aware of BNPL, and Breakdown of Respondents Attitude Towards BNPL Usage in the Future, by Consumer Type, in % of BNPL Users, 2020
      • Breakdown of the Channels of the Last BNPL Payment, and the Potential BNPL Channel, in % of Respondents, 2020
      • Top Payment Methods Offered in Online Stores, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods Offered in Online Stores, by Size of Enterprises, in % of Online Retail Store Owners, February 2021
      • Share Online Retail Store Owners Who Plan and Do not Plan to Offer Additional Payment Methods in the Future, in %, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Top Drivers of Sharing Personal Financial Data With a Primary Bank/Third Party Provider, in % of Internet Users, December 2020
      • Top Factors to Consider Sharing Financial Data With a Bank/Third Party Provider, in % of Internet Users, December 2020
      • Attitudes of Consumers Towards 2-Factor Authentication, August 2020
      • Top Factors Considered When Shopping & Paying Online, in % of Respondents, August 2020
      • Breakdown of Attitudes Towards a New EU Regulation for Online Payments, in % of Respondents, August 2020
      • Breakdown of Additional Authentication Types When Paying Online, in % of Respondents, August 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.3. France
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.4. Spain
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Payment Methods Used For Online Purchases, in % of Respondents, 2019 & 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
      • Share of Consumers Who Purchased and Did not Purchase Via a Mobile or a Tablet In the Last 12 Months, in %, 2019 & 2020
      • Share of Factors Valued the Most in Online Payments, in % of Respondents, 2019 & 2020
    • 3.2.5. Italy
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Value of Contactless Payment Transactions, in EUR billion, 2018 - 2020
      • Value of Mobile & Wearable Payment Transactions In Stores, in EUR billion, 2019 & 2020
      • Value of Mobile Payment Transactions Outside the Store Transactions, in EUR billion, 2016 - 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %,June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.6. Netherlands
      • Breakdown of Preferred Payment Methods, in % of Respondents, 2019 & 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Volume of Payment Transactions, by Credit Card, Debit Card and Cash, in billions, 2010 - 2020
      • Value of Payment Transactions, by Credit Card, Debit Card and Cash, in EUR billion, 2010 - 2020
      • Breakdown of Transactions Value, by Payment Methods, in % of Total Transactions Value, 2015 - 2020
      • Share of Top 3 Payment Methods, incl. Online Purchases & Spending, in % of Total Local & Cross-Border Market Share, 2020e
      • Share of Real-Time Payments in Total Single Credit Transfers, in %, November 2020
      • Volume of Real-Time Payments, in thousands, February 2019 & October 2020
    • 3.2.7. Switzerland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Methods, in % of Respondents, December 2020
      • Value of Real-Time Payments via the Swiss Interbank Clearing (SIC) System, In CHF billion, and Year-on-Year Change, in %, January 2020 - October 2020
    • 3.2.8. Sweden
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Project 27 Overview, June 2021
      • Share of Daily Real-Time Payments via the Bankgirot System, in % of Total, 2020
      • Number of Processed Transactions in the Bankgirot Real-Time Payment System, in millions, and Year-on-Year Growth, in %, January 2020 - November 2020
    • 3.2.9. Belgium
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Payment Methods When Shopping Online, in %, H1 2020
      • Share of Respondents Aged 65-74 Year Old Who Made Contactless Payment At Least Once, in %, 2020 & 2021
      • Share of Respondents Who Paid Via Smartphone At Least Once, in %, 2020 & 2021
      • Share of Respondents Who Purchased Online Via a Mobile Device In the Last 12 Months, in %, 2019 & 2020
      • Breakdown of Shopping Channels To Be Considered In the Future When Purchasing New Products/Services Online, in % of Respondents, April 2020
    • 3.2.10. Norway
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
    • 3.2.11. Denmark
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.12. Finland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.13. Austria
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Method, in % of Respondents, December 2020
      • Top Internet Fraud Cases, in % of Respondents, November 2020
      • Factors That Would Make Online Shoppers Feel More Secure About Online Shopping, in % of Respondents, November 2020
  • 3.3. Emerging Markets
    • 3.3.1. Russia
      • Share of Non-Cash Trade Turnover, in %, 2019 & 2020
      • Online Payment Platforms Used, in % of Respondents, 2019 & 2020
      • Awareness of the Fast Payment Service offered by the Central Bank, in % of Respondents, September 2020
      • Share of Consumer Fund Transfers via the Faster Payment System, in % of Total, December 2020
      • Average Daily Value of Payments via the Faster Payment System, in RUB million, January 2020 & September 2020
      • Share of Cashless Transactions With a Debit Card, in %, & Share of Cashless Transactions, in % of Total Expenditures of Citizens, 2010 - 2019 & January - September 2020
      • Share of Payments Made Via a Bank Card, in % Online Purchases, 2019 & 2020
    • 3.3.2. Poland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Offered, in % of Online Retailers, October 2020
      • Payment Methods Encouraging Online Shopping, in % of Online Shoppers, March 2020
      • Breakdown of Fast Transfer Services Used in E-Commerce, in % of Online Shoppers Paying by Fast Transfer Services, March 2020
      • Volume of Transfers via Express Elixir Real-Time Payment System, in PLN billion, and Volume, in millions, November 2019 & November 2020
      • Problems Encountered by Online Shoppers When Making Purchases Via Mobile, incl. Payment-Related, in % of Mobile Shoppers, March 2020
    • 3.3.2. Poland
      • Devices Used For Online Purchases, in % of Online Shoppers, March 2020
      • Top 5 Factors Affecting Online Shoppers' Perception of Credibility of an E-Commerce Website When Purchasing for the First Time, incl. Payment-Related, in % of Online Shoppers, March 2020
      • Digital Payment Methods Owned, in % of Internet Users, November 2020
      • Payment Methods Used When Purchasing via Computer/Laptop, in % of Online Shoppers Buying via Computer, 2019 & 2020
      • Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 2019 & 2020
    • 3.3.3. Turkey
      • Number of Domestic E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2018 - Q4 2020
      • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2018 - Q4 2020
      • Value of Domestic E-Commerce Transactions with Domestic Bank Cards, in TRY billion, and Volume, in millions, Q1 2020 & Q1 2021
      • Value of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in TRY billion, and Volume, in millions, Q1 2020 & Q1 2021
      • Cryptocurrency Adoption Rate, in % of Respondents, Q1 2020
    • 3.3.4. Czech Republic
      • E-Banking Transactions Made, by Web Browser & Mobile Application, in % of Respondents, June 2020
      • Payment Methods Used To Pay, in % of Respondents, January 2020
      • Attitude Towards the Maximum Limit for Contactless Card Payments of CZK 500 (EUR 18.9), in % of Respondents, May 2020
      • Effects of COVID-19 On Purchasing Behavior, in % of Respondents, May 2020
    • 3.3.5. Portugal
      • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.3.6. Romania
      • Share of Means through Which Online Purchases Were Made, by Mobile Phone & Desktop, in %, 2019 & 2020
    • 3.3.7. Hungary
      • Breakdown of E-Commerce Transactions, by Payment Method, in %, 2020
      • Volume and Value of Payments via the Hungarian Real-Time Credit Transfer Scheme (AFR), in millions, and in HUF trillion, March 2020 & September 2020
    • 3.3.8. Ukraine
      • Volume of Cashless Transactions Made Via a Payment Card, in millions, 2019 & 2020
      • Breakdown of Cashless Transactions Made Via a Payment Card, by Type of Transaction, in % of Transaction Volume, 2020
    • 3.3.9. Bulgaria
      • Payment Methods Used In the Past Months When Making Payments Online, in % of Consumers, April 2021
      • Online Payment Methods Used More Frequently Now Than Before COVID-19, in % of Consumers, April 2021
    • 3.3.10. Croatia
      • Top Satisfactory Elements When Shopping Online, in % of Internet Users, November 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.12. Finland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.13. Austria
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Method, in % of Respondents, December 2020
      • Top Internet Fraud Cases, in % of Respondents, November 2020
      • Factors That Would Make Online Shoppers Feel More Secure About Online Shopping, in % of Respondents, November 2020
  • 3.3. Emerging Markets
    • 3.3.1. Russia
      • Share of Non-Cash Trade Turnover, in %, 2019 & 2020
      • Online Payment Platforms Used, in % of Respondents, 2019 & 2020
      • Awareness of the Fast Payment Service offered by the Central Bank, in % of Respondents, September 2020
      • Share of Consumer Fund Transfers via the Faster Payment System, in % of Total, December 2020
      • Average Daily Value of Payments via the Faster Payment System, in RUB million, January 2020 & September 2020
      • Share of Cashless Transactions With a Debit Card, in %, & Share of Cashless Transactions, in % of Total Expenditures of Citizens, 2010 - 2019 & January - September 2020
      • Share of Payments Made Via a Bank Card, in % Online Purchases, 2019 & 2020
    • 3.3.2. Poland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Offered, in % of Online Retailers, October 2020
      • Payment Methods Encouraging Online Shopping, in % of Online Shoppers, March 2020
      • Breakdown of Fast Transfer Services Used in E-Commerce, in % of Online Shoppers Paying by Fast Transfer Services, March 2020
      • Volume of Transfers via Express Elixir Real-Time Payment System, in PLN billion, and Volume, in millions, November 2019 & November 2020
      • Problems Encountered by Online Shoppers When Making Purchases Via Mobile, incl. Payment-Related, in % of Mobile Shoppers, March 2020
    • 3.3.2. Poland
      • Devices Used For Online Purchases, in % of Online Shoppers, March 2020
      • Top 5 Factors Affecting Online Shoppers' Perception of Credibility of an E-Commerce Website When Purchasing for the First Time, incl. Payment-Related, in % of Online Shoppers, March 2020
      • Digital Payment Methods Owned, in % of Internet Users, November 2020
      • Payment Methods Used When Purchasing via Computer/Laptop, in % of Online Shoppers Buying via Computer, 2019 & 2020
      • Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 2019 & 2020
    • 3.3.3. Turkey
      • Number of Domestic E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2018 - Q4 2020
      • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2018 - Q4 2020
      • Value of Domestic E-Commerce Transactions with Domestic Bank Cards, in TRY billion, and Volume, in millions, Q1 2020 & Q1 2021
      • Value of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in TRY billion, and Volume, in millions, Q1 2020 & Q1 2021
      • Cryptocurrency Adoption Rate, in % of Respondents, Q1 2020
    • 3.3.4. Czech Republic
      • E-Banking Transactions Made, by Web Browser & Mobile Application, in % of Respondents, June 2020
      • Payment Methods Used To Pay, in % of Respondents, January 2020
      • Attitude Towards the Maximum Limit for Contactless Card Payments of CZK 500 (EUR 18.9), in % of Respondents, May 2020
      • Effects of COVID-19 On Purchasing Behavior, in % of Respondents, May 2020
    • 3.3.5. Portugal
      • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.3.6. Romania
      • Share of Means through Which Online Purchases Were Made, by Mobile Phone & Desktop, in %, 2019 & 2020
    • 3.3.7. Hungary
      • Breakdown of E-Commerce Transactions, by Payment Method, in %, 2020
      • Volume and Value of Payments via the Hungarian Real-Time Credit Transfer Scheme (AFR), in millions, and in HUF trillion, March 2020 & September 2020
    • 3.3.8. Ukraine
      • Volume of Cashless Transactions Made Via a Payment Card, in millions, 2019 & 2020
      • Breakdown of Cashless Transactions Made Via a Payment Card, by Type of Transaction, in % of Transaction Volume, 2020
    • 3.3.9. Bulgaria
      • Payment Methods Used In the Past Months When Making Payments Online, in % of Consumers, April 2021
      • Online Payment Methods Used More Frequently Now Than Before COVID-19, in % of Consumers, April 2021
    • 3.3.10. Croatia
      • Top Satisfactory Elements When Shopping Online, in % of Internet Users, November 2020