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市場調査レポート

ホテル部門における出張旅行者の技術・グリーンイニシアチブへの期待:2012年

Business Traveler Expectations of Technology and Green Initiatives in the Hotels Sector in 2012: Survey Intelligence

発行 World Market Intelligence, Inc. 商品コード 237670
出版日 ページ情報 英文 64 Pages
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ホテル部門における出張旅行者の技術・グリーンイニシアチブへの期待:2012年 Business Traveler Expectations of Technology and Green Initiatives in the Hotels Sector in 2012: Survey Intelligence
出版日: 2012年04月18日 ページ情報: 英文 64 Pages
概要

当レポートは、少なくとも3ヶ月に1度は出張旅行をする業界の専門家2,000人以上から回答を得たオンライン調査結果に基づき、グリーン証書の重要性、顧客の主な持続可能な設備への期待、およびその他の社会的責任イニシアチブの評価、出張旅行者のホテル宿泊設備への支出予測、出張旅行動向、顧客の新しい技術・サービスへの期待などについて分析しており、概略以下の構成でお届けいたします。

第1章 イントロダクション

第2章 ホテル滞在・支出

  • ビジネスホテルの平均滞在期間
    • 旅行頻度別の分析
    • 職業グループ
    • 企業売上高別の分析
  • ホテル宿泊設備への支出
    • 旅行頻度別の分析
    • 企業売上高別の分析
    • 産業タイプ別の分析
  • ホテル宿泊設備への支出の変化
    • 旅行頻度別の分析
    • 企業売上高別の分析

第3章 グリーンイニシアチブの期待

  • グリーン証明の重要性
    • 旅行頻度別の分析
    • 企業売上高別の分析
  • 主な持続可能な設備への顧客の期待
    • 旅行頻度別の分析
    • 企業売上高別の分析
  • 重大な社会的責任イニシアチブ
    • 旅行頻度別の分析
    • 企業売上高別の分析
    • 産業タイプ別の分析

第4章 主な技術イニシアチブの期待

  • 主な技術特徴
    • 旅行頻度別の分析
    • 企業売上高別の分析
  • オンライン予約に影響する主なウェブサイト特徴
    • 旅行頻度別の分析
    • 年齢別の分析
    • 企業売上高別の分析
  • モバイル技術サービスの重要性
    • 旅行頻度別の分析
    • 企業売上高別の分析

第5章 付録

図表

目次
Product Code: TT101SI

Synopsis

  • The report is based on primary survey research of more than 2,000 industry professionals who travelled at least once over a three month period. The research was conducted by WMI using its premium consumer panels.
  • The report evaluates the importance of green certifications, customer expectations towards key sustainability facilities, and other social responsibility initiatives.
  • This report forecasts business traveler expenditure on hotel accommodation, details trends in business travel and provides information on customer expectations of new technologies and services.
  • Key topics covered include the forecast of expenditure on hotel accommodation, chief technology features, change in expenditure and critical social responsibility initiatives.
  • The survey identifies the level of importance assigned by business traveler respondents towards online reservations and mobile technology services in hotels, categorized by travel frequency, age and company turnover.

Summary

Business Traveler Expectations of Technology and Green Initiatives in the Hotels Sector in 2012: Survey Intelligence' is the result of an extensive multi-industry survey drawn from WMI's exclusive panel of global business travelers. It contains in-depth analysis on global trends in hotel accommodation and forecasts how expenditure patterns are set to change in 2012. This report also examines new technologies, green initiatives and socially responsible measures that appeal to business travelers. Survey results have been presented and analyzed based on travel frequency, age, gender and company turnover.

Scope

The report features the opinions of hotel industry consumer respondents related to the following:

  • Average duration of stay at business hotels
  • Change in expenditure on hotel accommodation
  • Importance of green certifications and key sustainable facilities
  • Critical social responsibility initiatives, chief technology features, key website features influencing online reservations and importance of mobile technology services

Reasons To Buy

  • Effectively examine business traveler perceptions on the average length of stay in a hotel, the change in hotel accommodation expenditure and determine business growth opportunities.
  • Explore business traveler affinity towards green certifications and sustainability initiatives and successfully implement them into hotel operations.

Table of Contents

1 Introduction

  • 1.1 What Is This Report About?
  • 1.2 Definitions
  • 1.3 Methodology
  • 1.4 Profile of Survey Respondents

2 Hotel Visits and Expenditure

  • 2.1 Average Stay at Business Hotels
    • 2.1.1 Average duration of stay at business hotels - analysis by travel frequency
    • 2.1.2 Average duration of stay at business hotels - occupational group
    • 2.1.3 Average duration of stay at business hotels - analysis by company turnover
  • 2.2 Expenditure on Hotel Accommodation
    • 2.2.1 Expenditure on hotel accommodation - analysis by travel frequency
    • 2.2.2 Expenditure on hotel accommodation - analysis by company turnover
    • 2.2.3 Expenditure on hotel accommodation - analysis by industry type
  • 2.3 Changes in Expenditure on Hotel Accommodation
    • 2.3.1 Change in expenditure - analysis by travel frequency
    • 2.3.2 Change in expenditure - analysis by company turnover

3 Expectations of Green Initiatives

  • 3.1 Importance of Green Certifications
    • 3.1.1 Importance of green certified hotels - analysis by travel frequency
    • 3.1.2 Importance of green certified hotels - analysis by turnover
  • 3.2 Customer Expectations of Key Sustainable Facilities
    • 3.2.1 Customer expectations of sustainable hotel facilities - analysis by travel frequency
    • 3.2.2 Customer expectations of sustainable hotel facilities - analysis by company turnover
  • 3.3 Critical Social Responsibility Initiatives
    • 3.3.1 Critical social responsibility initiatives - analysis by travel frequency
    • 3.3.2 Critical social responsibility initiatives - analysis by company turnover
    • 3.3.3 Critical social responsibility initiatives - analysis by industry type

4 Expectations of Key Technological Initiatives

  • 4.1 Chief Technology Features
    • 4.1.1 Chief technology features - analysis by travel frequency
    • 4.1.2 Chief technology features - analysis by turnover
  • 4.2 Key Website Features Influencing Online Reservations
    • 4.2.1 Key website features influencing online reservations - analysis by travel frequency
    • 4.2.2 Key website features influencing online reservations - analysis by age
    • 4.2.3 Key website features influencing online reservations - analysis by company turnover
  • 4.3 Importance of Mobile Technology Services
    • 4.3.1 Importance of mobile technology services - analysis by travel frequency
    • 4.3.2 Importance of mobile technology services - analysis by company turnover

5 Appendix

  • 5.1 Methodology
  • 5.2 Contact Us
  • 5.3 About World Market Intelligence
  • 5.4 Disclaimer

List of Tables

  • Table 1: Total Global Hotel Industry Business Traveler's Survey Respondents by Industry Type (%)
  • Table 2: Respondents: Travel Frequency in 2011(%)
  • Table 3: Respondents: Gender (%), 2011
  • Table 4: Respondents: Age (%), 2011
  • Table 5: Respondents: Occupational Group (%), 2011
  • Table 6: Respondents: Company Turnover (%), 2011
  • Table 7: Average Duration of Stay at Business Hotels: All Respondents (%), 2011
  • Table 8: Average Duration of Stay at Business Hotels by Travel Frequency (%), 2011
  • Table 9: Average Duration of Stay at Business Hotels by Occupational Group (%), 2011
  • Table 10: Average Duration of Stay at Business Hotels by Company Turnover (%), 2011
  • Table 11: Expenditure on Hotels (% Overall Travel Expenditure), 2011
  • Table 12: Expenditure on Hotels by Travel Frequency (% Overall Travel Expenditure), 2011
  • Table 13: Expenditure on Hotels by Company Turnover (% Overall Travel Expenditure), 2011
  • Table 14: Expenditure on Hotels by Industry Type (% Overall Travel Expenditure), 2011
  • Table 15: Change in Expenditure on Hotel Accommodation: All Respondents (%), 2011-2012
  • Table 16: Change in Expenditure on Hotel Accommodation by Travel Frequency (%), 2011-2012
  • Table 17: Change in Expenditure on Hotel Accommodation by Company Turnover (%), 2011-2012
  • Table 18: Importance of Green Certified Hotels: All Respondents (%), 2011-2012
  • Table 19: Importance of Green Certified Hotel by Travel Frequency (%), 2011-2012
  • Table 20: Importance of Green Certified Hotel by Company Turnover (%), 2011-2012
  • Table 21: Customer Expectations of Sustainable Hotel Facilities: All Respondents (%), 2012
  • Table 22: Customer Expectations of Sustainable Hotel Facilities by Travel Frequency (%), 2012
  • Table 23: Customer Expectations of Sustainable Hotel Facilities by Company Turnover (%), 2012
  • Table 24: Critical Social Responsibility Initiatives: All Respondents (%), 2012
  • Table 25: Critical Social Responsibility Initiatives by Travel Frequency (%), 2012
  • Table 26: Critical Social Responsibility Initiatives by Company Turnover (%), 2012
  • Table 27: Critical Social Responsibility Initiatives by Industry Type (%), 2012
  • Table 28: Major Technology Features: All Respondents (%), 2011-2012
  • Table 29: Chief Technology Features by Travel Frequency (%), 2011-2012
  • Table 30: Chief Technology Features by Company Turnover (%), 2011-2012
  • Table 31: Key Website Features Influencing Online Reservations: All Respondents (%), 2011-2012
  • Table 32: Key Website Features Influencing Online Reservations by Travel Frequency (%), 2011-2012
  • Table 33: Key Website Features Influencing Online Reservations by Age (%), 2011-2012
  • Table 34: Key Website Features Influencing Online Reservations by Company Turnover (%), 2011-2012
  • Table 35: Importance of Mobile Technology Services: All Respondents (%), 2011-2012
  • Table 36: Importance of Mobile Technology Services by Travel Frequency (%), 2011-2012
  • Table 37: Importance of Mobile Technology Services by Company Turnover (%), 2011-2012

List of Figures

  • Figure 1: Average Duration of Stay at Business Hotels: All Respondents (%), 2011
  • Figure 2: Average Duration of Stay at Business Hotels by Travel Frequency (%), 2011
  • Figure 3: Average Duration of Stay at Business Hotels by Occupational Group (%), 2011
  • Figure 4: Average Duration of Stay at Business Hotels by Company Turnover (%), 2011
  • Figure 5: Expenditure on Hotels (% Overall Travel Expenditure), 2011
  • Figure 6: Expenditure on Hotels by Travel Frequency (% Overall Travel Expenditure), 2011
  • Figure 7: Expenditure on Hotels by Company Turnover (% Overall Travel Expenditure), 2011
  • Figure 8: Expenditure on Hotels by Industry Type (% Overall Travel Expenditure), 2011
  • Figure 9: Change in Expenditure on Hotel Accommodation: All Respondents (%), 2011-2012
  • Figure 10: Change in Expenditure on Hotel Accommodation by Travel Frequency (%), 2011-2012
  • Figure 11: Change in Expenditure on Hotel Accommodation by Company Turnover (%), 2011-2012
  • Figure 12: Importance of Green Certified Hotels: All Respondents (%), 2011-2012
  • Figure 13: Importance of Green Certified Hotel by Travel Frequency (%), 2011-2012
  • Figure 14: Importance of Green Certified Hotel by Company Turnover (%), 2011-2012
  • Figure 15: Customer Expectations of Sustainable Hotel Facilities: All Respondents (%), 2012
  • Figure 16: Customer Expectations of Sustainable Hotel Facilities by Travel Frequency (%), 2012
  • Figure 17: Customer Expectations of Sustainable Hotel Facilities by Company Turnover (%), 2012
  • Figure 18: Critical Social Responsibility Initiatives: All Respondents (%), 2012
  • Figure 19: Critical Social Responsibility Initiatives by Travel Frequency (%), 2012
  • Figure 20: Critical Social Responsibility Initiatives by Company Turnover (%), 2012
  • Figure 21: Major Technology Features: All Respondents (%), 2011-2012
  • Figure 22: Chief Technology Features by Travel Frequency (%), 2011-2012
  • Figure 23: Chief Technology Features by Company Turnover (%), 2011-2012
  • Figure 24: Key Website Features Influencing Online Reservations: All Respondents (%), 2011-2012
  • Figure 25: Key Website Features Influencing Online Reservations by Travel Frequency (%), 2011-2012
  • Figure 26: Key Website Features Influencing Online Reservations by Company Turnover (%), 2011-2012
  • Figure 27: Importance of Mobile Technology Services: All Respondents (%), 2011-2012
  • Figure 28: Importance of Mobile Technology Services by Travel Frequency (%), 2011-2012
  • Figure 29: Importance of Mobile Technology Services by Company Turnover (%), 2011-2012
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