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市場調査レポート

世界のUCaaS市場:産業分析、規模、シェア、成長率、動向、予測

Unified Communication as a Service (UCaaS) Market (Deployment Model; Deployment; by Services; End-users) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024

発行 Transparency Market Research 商品コード 329321
出版日 ページ情報 英文 173 Pages
納期: 即日から翌営業日
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世界のUCaaS市場:産業分析、規模、シェア、成長率、動向、予測 Unified Communication as a Service (UCaaS) Market (Deployment Model; Deployment; by Services; End-users) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024
出版日: 2016年08月16日 ページ情報: 英文 173 Pages
概要

当レポートでは、世界のUCaaS市場について調査分析し、産業分析、市場規模と予測、セグメント別の市場分析、地域別の市場分析、競合情勢など、体系的な情報を提供しています。

第1章 序文

第2章 前提条件と調査手法

第3章 エグゼクティブサマリー

第4章 世界のUCaaS市場力学

  • 促進要因
  • 抑制要因
  • 機会

第5章 世界のUCaaS市場概要と見通し

  • 市場概要
  • 市場見通し

第6章 世界のUCaaS市場分析と予測:展開モデル別

  • イントロダクション
  • 主要動向
  • 市場規模・席数予測
  • 主な調査結果

第7章 世界のUCaaS市場分析と予測:サービス別

  • イントロダクション
  • 主要動向
  • 市場規模・席数予測
  • 主な調査結果

第8章 世界のUCaaS市場分析と予測:エンドユーザー別

  • イントロダクション
  • 主要動向
  • 市場規模・席数予測
  • 主な調査結果

第9章 世界のUCaaS市場分析と予測:提供モデル別

  • イントロダクション
  • 主要動向
  • 市場規模・席数予測
  • 主な調査結果

第10章 北米のUCaaS市場分析と予測

  • 概要
  • 主要動向
  • 市場規模予測

第11章 欧州のUCaaS市場分析と予測

  • 概要
  • 主要動向
  • 市場規模予測

第12章 アジア太平洋地域のUCaaS市場分析と予測

  • 概要
  • 主要動向
  • 市場規模予測

第13章 その他の地域のUCaaS市場分析と予測

  • 概要
  • 主要動向
  • 市場規模予測

第14章 競合情勢

  • 市場シェア分析:企業別
  • 主要企業の戦略
  • 競合マトリクス
  • 企業プロファイル
    • 8x8 Inc.
    • Microsoft Corporation
    • IBM Corporation
    • Cisco Systems Inc.
    • Fuze Inc.
    • Polycom Inc.
    • Unify Inc. (Atos SE)
    • West Corporation
    • Alcatel-Lucent SA (Nokia)
    • HP Development Company, L.P.
    • Avanade Inc.
    • Verizon Communications Inc.
    • Avaya Inc.

図表

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目次

Unified Communication as a Service (UCaaS) is an emerging technology that is attracting the interest of enterprises and developer communities. UCaaS is a pre-integrated, permanently updated, standardized, and ready-to-go service, which results in enhanced productivity as it accelerates decision-making and business processes while lowering costs.

The research study titled "Unified Communication as a Service (UCaaS) Market [By Deployment Model (Managed, Hosted); By Services (Telephony Services, Contact Center Services, UC Application Services, Collaboration Services); By End-users (Large Enterprises, Small and Medium Enterprises (SMEs), Public Sector, Others); By Delivery Model (Stand-alone Services, Integrated Services); By Geography (North America, Europe, Asia Pacific, Rest of World (RoW)] - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2016 - 2024" provides strategic analysis of the global UCaaS market along with the market growth (size in US$ Bn*) forecast for the period from 2016 to 2024. The report includes an in-depth analysis of the market drivers, restraints, opportunities, and industry trends. It also highlights the significant growth opportunities for UCaaS in the next few years.

The report provides an extensive assessment of stakeholder strategies, and the winning imperatives in the UCaaS market. Furthermore, the report also analyzes the current and future UCaaS market potential. The report segregates the UCaaS market based on deployment model, services, delivery model, and end-users across different geographies, which include North America, Europe, Asia Pacific (APAC), and the Rest of the World (RoW).

The report segments the global UCaaS market, on the basis of deployment model, into managed deployment model and hosted deployment model. The hosted UCaaS model is further split into hosted UC Software as a Service (SaaS) model, hosted UC Platform as a Service (PaaS) model, and hosted UC Infrastructure as a Service (IaaS) model. Furthermore, the global UCaaS market is segmented into various types of services such as telephony services, contact center services, UC application services, and collaboration services. By types of delivery models, the global UCaaS market is segmented into stand-alone services delivery model and integrated (products with services) services delivery model. The global UCaaS market is also segmented on the basis of end-users into large enterprises, small and medium enterprises (SMEs), the public sector, and other end-users (hospitality, retail, logistics, and transportation, etc.).

The competitive positioning of key UCaaS vendors market included in the report provides a detailed understanding of the competitive landscape in the market. The market position of the companies is identified based on factors such as product/service portfolio mix, geographic presence, tenure (active in market since) and their recent key developments. The competitive strategies implemented by leading UCaaS vendors on a global scale are also provided within the report. The report also contains SWOT analysis of the UCaaS vendors profiled in the study.

The study analyzes the global UCaaS market, and provides revenue estimates in terms of US$ Bn for 2012 - 2015 and the market forecasts for the period from 2016 to 2024. The market forecasts are based on the analysis of existing dynamics, and their future impact. The market estimates have been analyzed by taking into account the impact of various economic, political, technological, social, and legal and the existing market dynamics influencing market growth.

The UCaaS market is moderately fragmented in nature. Cisco Systems, Inc., Avaya, Inc., IBM Corporation, Microsoft Corporation, Alcatel-Lucent SA (Nokia Networks), Unify, Inc. (Atos SE), Hewlett-Packard Development Company, L.P., Polycom, Inc., Fuze Inc., 8x8, Inc., West Corporation, Verizon Communications and Avanade Inc. are few key players offering UCaaS solutions.

The global Unified Communication as a Service (UCaaS) market has been segmented as below:

Global Unified Communication as a Service (UCaaS) Market, By Deployment Model

  • Managed
  • Hosted

Global Hosted Unified Communication as a Service (UCaaS) Market, By Deployment Type

  • UC Software as a Service (SaaS)
  • UC Platform as a Service (PaaS)
  • UC Infrastructure as a Service (IaaS)

Global Unified Communication as a Service (UCaaS) Market, By Services

  • Telephony Services
  • Contact Center Services
  • UC Application Services
  • Collaboration Services

Global Unified Communication as a Service (UCaaS) Market, By End-users

  • Large Enterprise
  • Small and Medium Enterprises (SMEs)
  • Public Sector
  • Other

Global Unified Communication as a Service (UCaaS) Market, By Delivery Model

  • Stand-alone Services
  • Integrated Services

Global Unified Communication as a Service (UCaaS) Market, By Geography

  • North America
  • Europe
  • Asia Pacific
  • Rest of the World (RoW)

Table of Contents

1. Preface

  • 1.1. Report Scope
  • 1.2. Market Segmentation

2. Assumptions and Research Methodology

3. Executive Summary : Global UCaaS Market

4. Global UCaaS Market Dynamics

  • 4.1. Drivers
  • 4.2. Restrains
  • 4.3. Opportunities

5. Global UCaaS Market Overview and Outlook

  • 5.1. Global UCaaS Market Overview
  • 5.2. Global UCaaS Market Outlook (2015)

6. Global UCaaS Market Analysis and Forecasts, By Deployment Model

  • 6.1. Introduction
  • 6.2. Key Trends
  • 6.3. Market Size (US$ Bn) and Seats (Million) Forecast By Deployment Model
    • 6.3.1. Managed, 2012 - 2024 (US$ Bn and Seats (Million))
    • 6.3.2. Hosted, 2012 - 2024 (US$ Bn and Seats (Million))
      • 6.3.2.1. UC SaaS, 2012 - 2024 (US$ Bn and Seats (Million))
      • 6.3.2.2. UC SaaS, 2012 - 2024 (US$ Bn and Seats (Million))
      • 6.3.2.3. UC SaaS, 2012 - 2024 (US$ Bn and Seats (Million))
  • 6.4. Key Findings

7. Global UCaaS Market Analysis and Forecasts, By Services

  • 7.1. Introduction
  • 7.2. Key Trends
  • 7.3. Market Size (US$ Bn) and Seats (Million) Forecast By Services
    • 7.3.1. Telephony Services, 2012 - 2024 (US$ Bn and Seats (Million))
    • 7.3.2. Contact Center Services, 2012 - 2024 (US$ Bn and Seats (Million))
    • 7.3.3. UC Application Services, 2012 - 2024 (US$ Bn and Seats (Million))
    • 7.3.4. Collaboration Services, 2012 - 2024 (US$ Bn and Seats (Million))
  • 7.4. Key Findings

8. Global UCaaS Market Analysis and Forecasts, By End-users

  • 8.1. Introduction
  • 8.2. Key Trends
  • 8.3. Market Size (US$ Bn) and Seats (Million) Forecast By Services
    • 8.3.1. Large Enterprises, 2012 - 2024 (US$ Bn and Seats (Million))
    • 8.3.2. SMEs, 2012 - 2024 (US$ Bn and Seats (Million))
    • 8.3.3. Public Sector, 2012 - 2024 (US$ Bn and Seats (Million))
    • 8.3.4. Others, 2012 - 2024 (US$ Bn and Seats (Million))
  • 8.4. Key Findings

9. Global UCaaS Market Analysis and Forecasts, By Delivery Model

  • 9.1. Introduction
  • 9.2. Key Trends
  • 9.3. Market Size (US$ Bn) and Seats (Million) Forecast By Services
    • 9.3.1. Stand-alone Services, 2012 - 2024 (US$ Bn and Seats (Million))
    • 9.3.2. Integrated Services, 2012 - 2024 (US$ Bn and Seats (Million))
  • 9.4. Key Findings

10. North America UCaaS Market Analysis and Forecast

  • 10.1. Overview
  • 10.2. Key Trends
  • 10.3. Market Size (US$ Bn) Forecast By Deployment Model
    • 10.3.1. Managed, 2012 - 2024 (US$ Bn)
    • 10.3.2. Hosted, 2012 - 2024 (US$ Bn)
      • 10.3.2.1. UC SaaS, 2012 - 2024 (US$ Bn)
      • 10.3.2.2. UC SaaS, 2012 - 2024 (US$ Bn)
      • 10.3.2.3. UC SaaS, 2012 - 2024 (US$ Bn)
  • 10.4. Market Size (US$ Bn) Forecast By Services
    • 10.4.1. Telephony Services, 2012 - 2024 (US$ Bn)
    • 10.4.2. Contact Center Services, 2012 - 2024 (US$ Bn)
    • 10.4.3. UC Application Services, 2012 - 2024 (US$ Bn)
    • 10.4.4. Collaboration Services, 2012 - 2024 (US$ Bn)
  • 10.5. Market Size (US$ Bn) Forecast By End-users
    • 10.5.1. Large Enterprises, 2012 - 2024 (US$ Bn)
    • 10.5.2. SMEs, 2012 - 2024 (US$ Bn)
    • 10.5.3. Public Sector, 2012 - 2024 (US$ Bn)
    • 10.5.4. Others, 2012 - 2024 (US$ Bn)
  • 10.6. Market Size (US$ Bn) Forecast By Delivery Model
    • 10.6.1. Stand-alone Services, 2012 - 2024 (US$ Bn)
    • 10.6.2. Integrated Services, 2012 - 2024 (US$ Bn)

11. Europe UCaaS Market Analysis and Forecast

  • 11.1. Overview
  • 11.2. Key Trends
  • 11.3. Market Size (US$ Bn) Forecast By Deployment Model
    • 11.3.1. Managed, 2012 - 2024 (US$ Bn)
    • 11.3.2. Hosted, 2012 - 2024 (US$ Bn)
      • 11.3.2.1. UC SaaS, 2012 - 2024 (US$ Bn)
      • 11.3.2.2. UC SaaS, 2012 - 2024 (US$ Bn)
      • 11.3.2.3. UC SaaS, 2012 - 2024 (US$ Bn)
  • 11.4. Market Size (US$ Bn) Forecast By Services
    • 11.4.1. Telephony Services, 2012 - 2024 (US$ Bn)
    • 11.4.2. Contact Center Services, 2012 - 2024 (US$ Bn)
    • 11.4.3. UC Application Services, 2012 - 2024 (US$ Bn)
    • 11.4.4. Collaboration Services, 2012 - 2024 (US$ Bn)
  • 11.5. Market Size (US$ Bn) Forecast By End-users
    • 11.5.1. Large Enterprises, 2012 - 2024 (US$ Bn)
    • 11.5.2. SMEs, 2012 - 2024 (US$ Bn)
    • 11.5.3. Public Sector, 2012 - 2024 (US$ Bn)
    • 11.5.4. Others, 2012 - 2024 (US$ Bn)
  • 11.6. Market Size (US$ Bn) Forecast By Delivery Model
    • 11.6.1. Stand-alone Services, 2012 - 2024 (US$ Bn)
    • 11.6.2. Integrated Services, 2012 - 2024 (US$ Bn)

12. Asia Pacific UCaaS Market Analysis and Forecast

  • 12.1. Overview
  • 12.2. Key Trends
  • 12.3. Market Size (US$ Bn) Forecast By Deployment Model
    • 12.3.1. Managed, 2012 - 2024 (US$ Bn)
    • 12.3.2. Hosted, 2012 - 2024 (US$ Bn)
      • 12.3.2.1. UC SaaS, 2012 - 2024 (US$ Bn)
      • 12.3.2.2. UC SaaS, 2012 - 2024 (US$ Bn)
      • 12.3.2.3. UC SaaS, 2012 - 2024 (US$ Bn)
  • 12.4. Market Size (US$ Bn) Forecast By Services
    • 12.4.1. Telephony Services, 2012 - 2024 (US$ Bn)
    • 12.4.2. Contact Center Services, 2012 - 2024 (US$ Bn)
    • 12.4.3. UC Application Services, 2012 - 2024 (US$ Bn)
    • 12.4.4. Collaboration Services, 2012 - 2024 (US$ Bn)
  • 12.5. Market Size (US$ Bn) Forecast By End-users
    • 12.5.1. Large Enterprises, 2012 - 2024 (US$ Bn)
    • 12.5.2. SMEs, 2012 - 2024 (US$ Bn)
    • 12.5.3. Public Sector, 2012 - 2024 (US$ Bn)
    • 12.5.4. Others, 2012 - 2024 (US$ Bn)
  • 12.6. Market Size (US$ Bn) Forecast By Delivery Model
    • 12.6.1. Stand-alone Services, 2012 - 2024 (US$ Bn)
    • 12.6.2. Integrated Services, 2012 - 2024 (US$ Bn)

13. Rest of World (RoW) UCaaS Market Analysis and Forecast

  • 13.1. Overview
  • 13.2. Key Trends
  • 13.3. Market Size (US$ Bn) Forecast By Deployment Model
    • 13.3.1. Managed, 2012 - 2024 (US$ Bn)
    • 13.3.2. Hosted, 2012 - 2024 (US$ Bn)
      • 13.3.2.1. UC SaaS, 2012 - 2024 (US$ Bn)
      • 13.3.2.2. UC SaaS, 2012 - 2024 (US$ Bn)
      • 13.3.2.3. UC SaaS, 2012 - 2024 (US$ Bn)
  • 13.4. Market Size (US$ Bn) Forecast By Services
    • 13.4.1. Telephony Services, 2012 - 2024 (US$ Bn)
    • 13.4.2. Contact Center Services, 2012 - 2024 (US$ Bn)
    • 13.4.3. UC Application Services, 2012 - 2024 (US$ Bn)
    • 13.4.4. Collaboration Services, 2012 - 2024 (US$ Bn)
  • 13.5. Market Size (US$ Bn) Forecast By End-users
    • 13.5.1. Large Enterprises, 2012 - 2024 (US$ Bn)
    • 13.5.2. SMEs, 2012 - 2024 (US$ Bn)
    • 13.5.3. Public Sector, 2012 - 2024 (US$ Bn)
    • 13.5.4. Others, 2012 - 2024 (US$ Bn)
  • 13.6. Market Size (US$ Bn) Forecast By Delivery Model
    • 13.6.1. Stand-alone Services, 2012 - 2024 (US$ Bn)
    • 13.6.2. Integrated Services, 2012 - 2024 (US$ Bn)

14. Competition Landscape

  • 14.1. Market Share Analysis by Company, 2015
  • 14.2. Strategies adopted by Key Players, 2015
  • 14.3. Competition Matrix
  • 14.4. Company Profiles (Details - Overview, Financials, Recent Developments, Strategy)
    • 14.4.1. 8x8 Inc.
      • 14.4.1.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.1.2. Company Description
      • 14.4.1.3. Business Overview
      • 14.4.1.4. SWOT Analysis
      • 14.4.1.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.1.6. Strategic Overview
    • 14.4.2. Microsoft Corporation
      • 14.4.2.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.2.2. Company Description
      • 14.4.2.3. Business Overview
      • 14.4.2.4. SWOT Analysis
      • 14.4.2.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.2.6. Strategic Overview
    • 14.4.3. IBM Corporation
      • 14.4.3.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.3.2. Company Description
      • 14.4.3.3. Business Overview
      • 14.4.3.4. SWOT Analysis
      • 14.4.3.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.3.6. Strategic Overview
    • 14.4.4. Cisco Systems Inc.
      • 14.4.4.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.4.2. Company Description
      • 14.4.4.3. Business Overview
      • 14.4.4.4. SWOT Analysis
      • 14.4.4.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.4.6. Strategic Overview
    • 14.4.5. Fuze Inc.
      • 14.4.5.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.5.2. Company Description
      • 14.4.5.3. Business Overview
      • 14.4.5.4. SWOT Analysis
      • 14.4.5.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.5.6. Strategic Overview
    • 14.4.6. Polycom Inc.
      • 14.4.6.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.6.2. Company Description
      • 14.4.6.3. Business Overview
      • 14.4.6.4. SWOT Analysis
      • 14.4.6.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.6.6. Strategic Overview
    • 14.4.7. Unify Inc. (Atos SE)
      • 14.4.7.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.7.2. Company Description
      • 14.4.7.3. Business Overview
      • 14.4.7.4. SWOT Analysis
      • 14.4.7.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.7.6. Strategic Overview
    • 14.4.8. West Corporation
      • 14.4.8.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.8.2. Company Description
      • 14.4.8.3. Business Overview
      • 14.4.8.4. SWOT Analysis
      • 14.4.8.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.8.6. Strategic Overview
    • 14.4.9. Alcatel-Lucent SA (Nokia)
      • 14.4.9.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.9.2. Company Description
      • 14.4.9.3. Business Overview
      • 14.4.9.4. SWOT Analysis
      • 14.4.9.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.9.6. Strategic Overview
    • 14.4.10. HP Development Company, L.P.
      • 14.4.10.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.10.2. Company Description
      • 14.4.10.3. Business Overview
      • 14.4.10.4. SWOT Analysis
      • 14.4.10.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.10.6. Strategic Overview
    • 14.4.11. Avanade Inc.
      • 14.4.11.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.11.2. Company Description
      • 14.4.11.3. Business Overview
      • 14.4.11.4. SWOT Analysis
      • 14.4.11.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.11.6. Strategic Overview
    • 14.4.12. Verizon Communications Inc.
      • 14.4.12.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.12.2. Company Description
      • 14.4.12.3. Business Overview
      • 14.4.12.4. SWOT Analysis
      • 14.4.12.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.12.6. Strategic Overview
    • 14.4.13. Avaya Inc.
      • 14.4.13.1. Company Details (HQ, Foundation Year, Key Management, and Employee Strength)
      • 14.4.13.2. Company Description
      • 14.4.13.3. Business Overview
      • 14.4.13.4. SWOT Analysis
      • 14.4.13.5. Revenue, Y-o-Y growth and Geographical Presence
      • 14.4.13.6. Strategic Overview

List of Figures

  • Figure 01: Percentage of IT Leaders Who Are Seeing Growth of BYOD, and the Percentage Who Are Positive About the Trend
  • Figure 02: Global Smartphone Subscriptions
  • Figure 03: Global UCaaS Market Size (US$ Bn) and Seats (Million) Forecast, 2012-2024
  • Figure 04: Market Value Share, by Deployment Model (2015)
  • Figure 05: UCaaS Market Value Share, by Services (2015)
  • Figure 06: Market Value Share, by Region (2015)
  • Figure 07: Market Value Share, by Delivery Model (2015)
  • Figure 08: Market Value Share, by End-user (2015)
  • Figure 09: Global Managed UCaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 10: Global Hosted UCaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 11: Global Hosted UC SaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 12: Global Hosted UC PaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 13: Global Hosted UC IaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 14: Global Managed UCaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 15: Global Hosted UC SaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 16: Global Hosted UCaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 17: Global Hosted UC PaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 18: Global Hosted UC IaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 19: Global UCaaS Market Value Share Analysis, by Deployment Model, 2016 and 2024
  • Figure 20: Global Hosted UCaaS Market Value Share Analysis, by Deployment Type, 2016 and 2024
  • Figure 21: Global UCaaS Market Value Share Analysis, by Services, 2016 and 2024
  • Figure 22: Global Telephony Services Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 23: Global Contact Center Services Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 24: Global UC Application Services Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 25: Global Collaboration Services Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 26: Global Telephony Services Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 27: Global Contact Center Services Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 28: Global UC Application Services Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 29: Global Collaboration Services Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 30: Global UCaaS Market Value Share Analysis, By End-users, 2016 and 2024
  • Figure 31: Global Large Enterprises UCaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 32: Global SMEs UCaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 33: Global Public Sector UCaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 34: Global UCaaS Market for Other End-users Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 35: Global Large Enterprises Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 36: Global SMEs Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 37: Global Public Sector Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 38: Global UCaaS Market for Other End-users Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 39: Global UCaaS Market Value Share Analysis By Delivery Model, 2016 and 2024
  • Figure 40: Global Stand-alone Service UCaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 41: Global Integrated Service UCaaS Market Revenue, 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 42: Global Stand-alone Service UCaaS Market Seats (Million), 2012-2024 and Y-o-Y Growth (%)
  • Figure 43: Global Integrated Service UCaaS Market Seats (Million), 2012-2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 44: North America UCaaS Market Size (US$ Bn) Forecast, 2012-2024
  • Figure 45: North America UCaaS Size Y-o-Y Growth Projections, 2013-2024
  • Figure 46: North America UCaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 47: North America UCaaS Market Value Share Analysis By Deployment Model, 2016 and 2024
  • Figure 48: North America Hosted UCaaS Market Value Share Analysis By Deployment Type, 2016 and 2024
  • Figure 49: North America UCaaS Market Value Share Analysis, By Services, 2016 and 2024
  • Figure 50: North America UCaaS Market Value Share Analysis, By End-users, 2016 and 2024
  • Figure 51: North America UCaaS Market Value Share Analysis By Delivery Model, 2016 and 2024
  • Figure 52: Europe UCaaS Market Size (US$ Bn) Forecast, 2012-2024
  • Figure 53: Europe UCaaS Size Y-o-Y Growth Projections, 2013-2024
  • Figure 54: Europe UCaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 55: Europe UCaaS Market Value Share Analysis By Deployment Model, 2016 and 2024
  • Figure 56: Europe Hosted UCaaS Market Value Share Analysis By Deployment Type, 2016 and 2024
  • Figure 57: Europe UCaaS Market Value Share Analysis, By Services, 2016 and 2024
  • Figure 58: Europe UCaaS Market Value Share Analysis, By End-users, 2016 and 2024
  • Figure 59: Europe UCaaS Market Value Share Analysis By Delivery Model, 2016 and 2024
  • Figure 60: Asia Pacific UCaaS Market Size (US$ Bn) Forecast, 2012-2024
  • Figure 61: Asia Pacific UCaaS Size Y-o-Y Growth Projections, 2013-2024
  • Figure 62: Asia Pacific UCaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 63: Asia Pacific UCaaS Market Value Share Analysis By Deployment Model, 2016 and 2024
  • Figure 64: Asia Pacific Hosted UCaaS Market Value Share Analysis By Deployment Type, 2016 and 2024
  • Figure 65: Asia Pacific UCaaS Market Value Share Analysis, By Services, 2016 and 2024
  • Figure 66: Asia Pacific UCaaS Market Value Share Analysis, By End-users, 2016 and 2024
  • Figure 67: Asia Pacific UCaaS Market Value Share Analysis By Delivery Model, 2016 and 2024
  • Figure 68: RoW UCaaS Market Size (US$ Bn) Forecast, 2012-2024
  • Figure 69: RoW UCaaS Size Y-o-Y Growth Projections, 2013-2024
  • Figure 70: RoW UCaaS Seats (Millions) and Y-o-Y Growth Projections, 2012-2024
  • Figure 71: RoW UCaaS Market Value Share Analysis By Deployment Model, 2016 and 2024
  • Figure 72: RoW Hosted UCaaS Market Value Share Analysis By Deployment Type, 2016 and 2024
  • Figure 73: RoW UCaaS Market Value Share Analysis, By Services, 2016 and 2024
  • Figure 74: RoW UCaaS Market Value Share Analysis, By End-users, 2016 and 2024
  • Figure 75: RoW UCaaS Market Value Share Analysis By Delivery Model, 2016 and 2024
  • Figure 76: Global UCaaS Market Share Analysis By Company (2015)

List of Tables

  • Table 01: Global UCaaS Market Size (US$ Bn) and Seats (Million) Forecast, by Deployment Model, 2012-2024
  • Table 02: Global Hosted UCaaS Market Size (US$ Bn) and Seats (Million Units) Forecast, by Deployment Type, 2012-2024
  • Table 03: Global UCaaS Market Size (US$ Bn) and Seats (Million) Forecast, by Services, 2012-2024
  • Table 04: Global UCaaS Market Size (US$ Bn) and Seats (Million) Forecast, By End-users, 2012-2024
  • Table 05: Global UCaaS Market Size (US$ Bn) and Seats (Million) Forecast, By Delivery Model, 2012-2024
  • Table 06: North America UCaaS Market Size (US$ Bn) Forecast, By Deployment Model, 2012-2024
  • Table 07: North America Hosted UCaaS Market Size (US$ Bn) Forecast, By Deployment Type, 2012-2024
  • Table 08: North America UCaaS Market Size (US$ Bn) Forecast, By Services, 2012-2024
  • Table 09: North America UCaaS Market Size (US$ Bn) Forecast, By End-users, 2012-2024
  • Table 10: North America UCaaS Market Size (US$ Bn) Forecast, By Delivery Model, 2012-2024
  • Table 11: Europe UCaaS Market Size (US$ Bn) Forecast, By Deployment Model, 2012-2024
  • Table 12: Europe Hosted UCaaS Market Size (US$ Bn) Forecast, By Deployment Type, 2012-2024
  • Table 13: Europe UCaaS Market Size (US$ Bn) Forecast, By Services, 2012-2024
  • Table 14: Europe UCaaS Market Size (US$ Bn) Forecast, By End-users, 2012-2024
  • Table 15: Europe UCaaS Market Size (US$ Bn) Forecast, By Delivery Model, 2012-2024
  • Table 16: Asia Pacific UCaaS Market Size (US$ Bn) Forecast, By Deployment Model, 2012-2024
  • Table 17: Asia Pacific Hosted UCaaS Market Size (US$ Bn) Forecast, By Deployment Type, 2012-2024
  • Table 18: Asia Pacific UCaaS Market Size (US$ Bn) Forecast, By Services, 2012-2024
  • Table 19: Asia Pacific UCaaS Market Size (US$ Bn) Forecast, By End-users, 2012-2024
  • Table 20: Asia Pacific UCaaS Market Size (US$ Bn) Forecast, By Delivery Model, 2012-2024
  • Table 21: RoW UCaaS Market Size (US$ Bn) Forecast, By Deployment Model, 2012-2024
  • Table 22: RoW Hosted UCaaS Market Size (US$ Bn) Forecast, By Deployment Type, 2012-2024
  • Table 23: RoW UCaaS Market Size (US$ Bn) Forecast, By Services, 2012-2024
  • Table 24: RoW UCaaS Market Size (US$ Bn) Forecast, By End-users, 2012-2024
  • Table 25: RoW UCaaS Market Size (US$ Bn) Forecast, By Delivery Model, 2012-2024
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