市場調査レポート

UCaaSの世界市場 (オンプレミス、およびクラウド導入モデル) :業界分析、市場規模、市場シェア、成長性、動向、将来予測 - 2014〜2022年

Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2022

発行 Transparency Market Research 商品コード 329321
出版日 ページ情報 英文 144 Pages
納期: 即日から翌営業日
価格
本日の銀行送金レート: 1USD=101.51円で換算しております。
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UCaaSの世界市場 (オンプレミス、およびクラウド導入モデル) :業界分析、市場規模、市場シェア、成長性、動向、将来予測 - 2014〜2022年 Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2022
出版日: 2015年04月02日 ページ情報: 英文 144 Pages
概要

当レポートではUCaaS (サービスとしてのユニファイドコミュニケーション) の世界市場を導入モデル別、サービス別、デリバリーモデル別、エンドユーザ別、ならびに地域市場別に分類し、これらの分類毎にきめ細かな市場分析と将来予測とを示しています。さらに世界の主要企業について財務状況、ビジネス戦略、および事業展開状況の分析を含む詳細な企業プロファイルを提供しています。

第1章 序論

  • 当レポートについて
  • 調査範囲
  • 調査手法

第2章 エグゼクティブ・サマリー

  • 市場概観: UCaaS世界市場
  • UCaaS世界市場収益額および対前年比成長率
    • 地域別UCaaS世界市場収益額
    • 導入モデル別UCaaS世界市場収益額
    • サービス別UCaaS世界市場収益額
    • デリバリーモデル別UCaaS世界市場収益額
    • エンドユーザ別UCaaS世界市場収益額

第3章 市場概要

  • 序論
  • 市場ダイナミクス
    • 市場成長促進要因
      • エンタープライズモビリティおよびモバイルワークフォース需要の高まり
      • UCaaSソリューションが提供できる数々の利点により導入率が高まる
      • モバイルデバイス普及率の増大
      • 影響分析:市場成長促進要因 - UCaaS世界市場
    • 市場成長阻害要因
      • 中小企業では認知度不足によりUCaaSソリューションの導入率が低い
      • 影響分析:市場成長阻害要因 - UCaaS世界市場
    • 市場機会
      • ソーシャルビジネス統合化の高まり
  • 市場動向および将来見通し
    • ユニファイドコミュニケーションに影響を与える動向
    • UCaaS:エンドユーザに数々の恩恵を及ぼす
    • UCaaSを成功に導く必須要素
    • オンプレミスUCaaSからクラウドベースUCaaSへ向かう方向性
  • 垂直産業別に見た世界のUCaaS導入率
    • 概要
    • 垂直産業別に見た世界のUCaaS導入率
  • 市場競争状況
    • 要点
    • 主要企業の市場競争上の位置取り

第4章 導入モデル別に見たUCaaS世界市場

  • 概要
    • 比較分析:導入モデル別UCaaS世界市場収益額内訳
  • オンプレミス導入モデル
    • UCaaS世界市場におけるオンプレミス導入モデルの収益額
  • ホステッド導入モデル
    • UCaaS世界市場におけるホステッド導入モデルの収益額
      • UC SaaS
      • UC PaaS
      • UC IaaS

第5章 サービス別に見たUCaaS世界市場

  • 概要
    • 比較分析:サービス別UCaaS世界市場収益額内訳
  • 電話サービス
    • UCaaS世界市場における電話サービス収益額
  • コンタクトセンターサービス
    • UCaaS世界市場におけるコンタクトセンターサービス収益額
  • UCアプリケーションサービス
    • UCaaS世界市場におけるUCアプリケーションサービス収益額
  • コラボレーションサービス
    • UCaaS世界市場におけるコラボレーションサービス収益額

第6章 デリバリーモデル別に見たUCaaS世界市場

  • 概要
    • 比較分析:デリバリーモデル別UCaaS世界市場収益額内訳
  • スタンドアローン型サービスデリバリーモデル
    • UCaaS世界市場におけるスタンドアローン型サービスデリバリーモデル収益額
  • 統合サービスデリバリーモデル
    • UCaaS世界市場における統合サービスデリバリーモデル収益額

第7章 エンドユーザ別に見たUCaaS世界市場

  • 概要
    • 比較分析:エンドユーザ別UCaaS世界市場収益額内訳
  • 大企業
    • UCaaS世界市場における大企業ユーザ収益額
  • 中小企業 (SME)
    • UCaaS世界市場における中小企業ユーザ収益額
  • 公共部門
    • UCaaS世界市場における公共部門ユーザ収益額
  • その他のエンドユーザ
    • UCaaS世界市場におけるその他のユーザ収益額

第8章 地域別に見たUCaaS世界市場

  • 概要
    • 比較分析:地域別UCaaS世界市場収益額内訳
  • 北米
    • UCaaS北米市場収益額
    • 導入モデル別UCaaS北米市場収益額
      • 導入モデル別ホステッドUCaaS北米市場収益額
    • サービス別UCaaS北米市場収益額
    • デリバリーモデル別UCaaS北米市場収益額
    • エンドユーザ別UCaaS北米市場収益額
  • 欧州
  • アジア太平洋
  • その他の地域

第9章 主要企業プロファイル

  • Avaya Inc.
  • Polycom, Inc.
  • Alcatel-Lucent SA
  • Cisco Systems, Inc.
  • Hewlett-Packard Development Company, L.P.
  • IBM Corporation
  • Microsoft Corporation
  • Thinking Phone Networks, Inc.
  • Unify, Inc.
  • 日本電気株式会社
  • West Corporation
  • Avanade, Inc.
  • Visionoss Limited
  • ShoreTel, Inc.
  • Computer Sciences Corporation (CSC)
  • 8x8, Inc.
  • Verizon Communications, Inc.
  • Orange Business Services
  • エヌ・ティ・ティ・コミュニケーションズ株式会社
  • Mitel Networks Corporation
  • Telstra Corporation Limited
目次

Unified Communication as a Service (UCaaS) is an emerging technology that is attracting the interest of enterprises and developer communities. UCaaS is a pre-integrated, permanently updated, standardized, and ready-to-go service, which results in enhanced productivity as it accelerates decision-making and business processes while lowering costs.

The research study titled “Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 - 2022”, provides strategic analysis of the global UCaaS market along with the market growth (size in US$ Bn*) forecast for the period from 2014 to 2022. The report includes an in-depth analysis of the market drivers, restraints, opportunities, and industry trends. It also highlights the significant growth opportunities for UCaaS in the next few years.

The report provides an extensive assessment of stakeholder strategies, and the winning imperatives in the UCaaS market. Furthermore, the report also analyzes the current and future UCaaS market potential. The report segregates the UCaaS market based on deployment model, services, delivery model, and end-users across different geographies, which include North America, Europe, Asia Pacific (APAC), and the Rest of the World (RoW).

The report segments the global UCaaS market, on the basis of deployment model, into on-premise deployment model and hosted (cloud-based) deployment model. The hosted UCaaS model is further split into hosted UC Software as a Service (SaaS) model, hosted UC Platform as a Service (PaaS) model, and hosted UC Infrastructure as a Service (IaaS) model. Furthermore, the global UCaaS market is segmented into various types of services such as telephony services, contact center services, UC application services, and collaboration services. By types of delivery models, the global UCaaS market is segmented into stand-alone services delivery model and integrated (products with services) services delivery model. The global UCaaS market is also segmented on the basis of end-users into large enterprises, small and medium enterprises (SMEs), the public sector, and other end-users (hospitality, retail, logistics, and transportation, etc.).

The competitive positioning of key UCaaS vendors market included in the report provides a detailed understanding of the competitive landscape in the market. The market position of the companies is identified based on factors such as product/service portfolio mix, geographic presence, tenure (active in market since) and their recent key developments. The competitive strategies implemented by leading UCaaS vendors on a global scale are also provided within the report. The study analyzes the global UCaaS market, and provides revenue estimates in terms of US$ Bn for 2012 and 2013 and the market forecasts for the period from 2014 to 2022. The market forecasts are based on the analysis of existing dynamics, and their future impact. The market estimates have been analyzed by taking into account the impact of various economic, political, technological, social, and legal and the existing market dynamics influencing market growth.

The UCaaS market is moderately fragmented in nature. Cisco Systems, Inc., Avaya, Inc., IBM Corporation, Microsoft Corporation, Alcatel-Lucent SA, Unify, Inc., NEC Corporation, Hewlett-Packard Development Company, L.P., Polycom, Inc., Thinking Phone Networks, Inc., Orange Business Services, 8x8, Inc., West Corporation, Verizon Communications, VisionOSS Ltd., Telstra Corporation Limited, Computer Sciences Corporation (CSC), Avanade Inc., Mitel Networks Corporation, ShoreTel Inc., and NTT Communications Corporation are few key players offering UCaaS solutions.

Global Unified Communication as a Service (UCaaS) Market, By Deployment Model

  • On-Premise.
  • Hosted/Cloud
  • Global Hosted Unified Communication as a Service (UCaaS) Market, By Deployment Model
  • UC Software as a Service (SaaS)
  • UC Platform as a Service (PaaS)
  • UC Infrastructure as a Service (IaaS)

Global Unified Communication as a Service (UCaaS) Market, By Services

  • Telephony Services
  • Contact Center Services
  • UC Application Services
  • Collaboration Services

Global Unified Communication as a Service (UCaaS) Market, By Delivery Model

  • Stand-alone Services
  • Integrated Services

Global Unified Communication as a Service (UCaaS) Market, By End-users

  • Large Enterprise
  • Small and Medium Enterprises (SMEs)
  • Public Sector
  • Others

Global Unified Communication as a Service (UCaaS) Market, By Geography

  • North America
  • Europe
  • Asia Pacific
  • Rest of the World (RoW)

Table of Contents

Chapter 1 - Preface

  • 1.1. Report Description
  • 1.2. Report Scope
    • 1.2.1. Market Segmentation: Global UCaaS Market
  • 1.3. Research Methodology
    • 1.3.1. Sources
      • 1.3.1.1. Secondary Research
      • 1.3.1.2. Primary Research

Chapter 2 - Executive Summary

  • 2.1. Market Snapshot: Global UCaaS Market, 2013 & 2022
  • 2.2. Global UCaaS Market Revenue, 2012 - 2022, (US$ Bn) and Y-o-Y Growth (%)
    • 2.2.1. Global UCaaS Market Revenue by Geography, 2013 (US$ Bn)
    • 2.2.2. Global UCaaS Market Revenue, by Deployment Model, 2013 (US$ Bn)
    • 2.2.3. Global UCaaS Market Revenue, by Services, 2013 (US$ Bn)
    • 2.2.4. Global UCaaS Market Revenue, by Delivery Models, 2013 (US$ Bn)
    • 2.2.5. Global UCaaS Market Revenue, by End-users, 2013 (US$ Bn)

Chapter 3 - Market Overview

  • 3.1. Introduction
  • 3.2. Market Dynamics
    • 3.2.1. Drivers
      • 3.2.1.1. Increasing Demand for Enterprise Mobility and Mobile Workforce
      • 3.2.1.2. Multiple Benefits Offered by UCaaS Solutions Encourage Higher Adoption
      • 3.2.1.3. Rising Penetration of Mobile Devices
      • 3.2.1.4. Impact Analysis: Drivers - Global UCaaS Market
    • 3.2.2. Restraints
      • 3.2.2.1. Lack of Awareness Leading to Low Adoption Rate of UCaaS Solutions by SMEs
      • 3.2.2.2. Impact Analysis: Restraints - Global UCaaS Market
    • 3.2.3. Opportunities
      • 3.2.3.1. Rise in Social Business Integration
  • 3.3. Market Trends and Future Outlook
    • 3.3.1. Trends Impacting UC
    • 3.3.2. UCaaS: Facilitating End-Users to Reap Multiple Benefits
    • 3.3.3. Critical Success Factors for UCaaS
    • 3.3.4. Inclination Towards Cloud-Based UCaaS from On-Premise UCaaS
  • 3.4. Global UCaaS Adoption Rate, by Industry Verticals
    • 3.4.1. Overview
    • 3.4.2. Global UCaaS Adoption Rate (%), by Industry Verticals, 2013 & 2022
  • 3.5. Competitive Landscape
    • 3.5.1. Summary
    • 3.5.2. Competitive Positioning of Key Players, 2013

Chapter 4 - Global UCaaS Market, By Deployment Model

  • 4.1. Overview
    • 4.1.1. Comparative Analysis: Global UCaaS Market Revenue Share, by Deployment Model, 2013 and 2022 (Value %)
  • 4.2. On-Premise Deployment Model
    • 4.2.1. Global On-Premise Deployment Model Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • 4.3. Hosted Deployment Model
    • 4.3.1. Global Hosted Deployment Model Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
      • 4.3.1.1. UC SaaS
        • 4.3.1.1.1. Global Hosted UC SaaS Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
      • 4.3.1.2. UC PaaS
        • 4.3.1.2.1. Global Hosted UC PaaS Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
      • 4.3.1.3. UC IaaS
        • 4.3.1.3.1. Global Hosted UC IaaS Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)

Chapter 5 - Global UCaaS Market, By Services

  • 5.1. Overview
    • 5.1.1. Comparative Analysis: Global UCaaS Market Revenue Share, by Services, 2013 and 2022 (Value %)
  • 5.2. Telephony Services
    • 5.2.1. Global Telephony Services Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • 5.3. Contact Center Services
    • 5.3.1. Global Contact Center Services Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • 5.4. UC Application Services
    • 5.4.1. Global UC Application Services Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • 5.5. Collaboration Services
    • 5.5.1. Global Collaboration Services Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)

Chapter 6 - Global UCaaS Market, By Delivery Model

  • 6.1. Overview
    • 6.1.1. Comparative Analysis: Global UCaaS Market Revenue Share, by Delivery Model, 2013 and 2022 (Value %)
  • 6.2. Stand-alone Services Delivery Model
    • 6.2.1. Global Stand-alone Services Delivery Model Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • 6.3. Integrated Services Delivery Model (Products with Services)
    • 6.3.1. Global Integrated Services Delivery Model Revenue in UCaaS Market, 2012 - 2022 (US$ Bn)

Chapter 7 - Global UCaaS Market, By End-users

  • 7.1. Overview
    • 7.1.1. Comparative Analysis: Global UCaaS Market Revenue Share, by End-users, 2013 and 2022 (Value %)
  • 7.2. Large Enterprises
    • 7.2.1. Global Large Enterprises Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • 7.3. Small and Medium Enterprises (SMEs)
    • 7.3.1. Global SMEs Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • 7.4. Public Sector
    • 7.4.1. Global Public Sector Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • 7.5. Other End-users
    • 7.5.1. Global Other End-users Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)

Chapter 8 - Global UCaaS Market, By Geography

  • 8.1. Overview
    • 8.1.1. Comparative Analysis: Global UCaaS Market Revenue Share, by Geography, 2013 and 2022 (Value %)
  • 8.2. North America
    • 8.2.1. North America UCaaS Market Revenue, 2012 - 2022, (US$ Bn)
    • 8.2.2. North America UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
      • 8.2.2.1. North America Hosted UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
    • 8.2.3. North America UCaaS Market Revenue, by Services, 2012 - 2022, (US$ Bn)
    • 8.2.4. North America UCaaS Market Revenue, by Delivery Model, 2012 - 2022, (US$ Bn)
    • 8.2.5. North America UCaaS Market Revenue, by End-users, 2012 - 2022, (US$ Bn)
  • 8.3. Europe
    • 8.3.1. Europe UCaaS Market Revenue, 2012 - 2022, (US$ Bn)
    • 8.3.2. Europe UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
      • 8.3.2.1. Europe Hosted UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
    • 8.3.3. Europe UCaaS Market Revenue, by Services, 2012 - 2022, (US$ Bn)
    • 8.3.4. Europe UCaaS Market Revenue, by Delivery Model, 2012 - 2022, (US$ Bn)
    • 8.3.5. Europe UCaaS Market, by End-users, 2012 - 2022, (US$ Bn)
  • 8.4. Asia Pacific (APAC)
    • 8.4.1. APAC UCaaS Market Revenue, 2012 - 2022, (US$ Bn)
    • 8.4.2. APAC UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
      • 8.4.2.1. APAC Hosted UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
    • 8.4.3. APAC UCaaS Market Revenue, by Services, 2012 - 2022, (US$ Bn)
    • 8.4.4. APAC UCaaS Market Revenue, by Delivery Model, 2012 - 2022, (US$ Bn)
    • 8.4.5. APAC UCaaS Market Revenue, by End-users, 2012 - 2022, (US$ Bn)
  • 8.5. Rest of the World (RoW)
    • 8.5.1. RoW UCaaS Market Revenue, 2012 - 2022, (US$ Bn)
    • 8.5.2. RoW UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
      • 8.5.2.1. RoW Hosted UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
    • 8.5.3. RoW UCaaS Market Revenue, by Services, 2012 - 2022, (US$ Bn)
    • 8.5.4. RoW UCaaS Market Revenue, by Delivery Model, 2012 - 2022, (US$ Bn)
    • 8.5.5. RoW UCaaS Market Revenue, by End-users, 2012 - 2022, (US$ Bn)

Chapter 9 - Company Profiles

  • 9.1. Avaya Inc.
    • 9.1.1. Company Overview
    • 9.1.2. Financial Overview
    • 9.1.3. Business Strategies
    • 9.1.4. Key Developments
  • 9.2. Polycom, Inc.
    • 9.2.1. Company Overview
    • 9.2.2. Financial Overview
    • 9.2.3. Business Strategies
    • 9.2.4. Key Developments
  • 9.3. Alcatel-Lucent SA
    • 9.3.1. Company Overview
    • 9.3.2. Financial Overview
    • 9.3.3. Business Strategies
    • 9.3.4. Key Developments
  • 9.4. Cisco Systems, Inc.
    • 9.4.1. Company Overview
    • 9.4.2. Financial Overview
    • 9.4.3. Business Strategies
    • 9.4.4. Key Developments
  • 9.5. Hewlett-Packard Development Company, L.P.
    • 9.5.1. Company Overview
    • 9.5.2. Financial Overview
    • 9.5.3. Business Strategies
    • 9.5.4. Key Developments
  • 9.6. IBM Corporation
    • 9.6.1. Company Overview
    • 9.6.2. Financial Overview
    • 9.6.3. Business Strategies
    • 9.6.4. Key Developments
  • 9.7. Microsoft Corporation
    • 9.7.1. Company Overview
    • 9.7.2. Financial Overview
    • 9.7.3. Business Strategies
    • 9.7.4. Key Developments
  • 9.8. Thinking Phone Networks, Inc.
    • 9.8.1. Company Overview
    • 9.8.2. Financial Overview
    • 9.8.3. Business Strategy
    • 9.8.5. Key Developments
  • 9.9. Unify, Inc.
    • 9.9.1. Company Overview
    • 9.9.2. Financial Overview
    • 9.9.3. Business Strategies
    • 9.9.6. Key Developments
  • 9.10. NEC Corporation
    • 9.10.1. Company Overview
    • 9.10.2. Financial Overview
    • 9.10.3. Business Strategies
    • 9.10.4. Key Developments
  • 9.11. West Corporation
    • 9.11.1. Company Overview
    • 9.11.2. Financial Overview
    • 9.11.3. Business Strategies
    • 9.11.4. Key Developments
  • 9.12. Avanade, Inc.
    • 9.12.1. Company Overview
    • 9.12.2. Financial Overview
    • 9.12.3. Business Strategies
    • 9.12.4. Key Developments
  • 9.13. Visionoss Limited
    • 9.13.1. Company Overview
    • 9.13.2. Financial Overview
    • 9.13.3. Business Strategies
    • 9.13.4. Key Developments
  • 9.14. ShoreTel, Inc.
    • 9.14.1. Company Overview
    • 9.14.2. Financial Overview
    • 9.14.3. Business Strategies
    • 9.14.4. Key Developments
  • 9.15. Computer Sciences Corporation (CSC)
    • 9.15.1. Company Overview
    • 9.15.2. Financial Overview
    • 9.15.3. Business Strategies
    • 9.15.4. Key Developments
  • 9.16. 8x8, Inc.
    • 9.16.1. Company Overview
    • 9.16.2. Financial Overview
    • 9.16.3. Business Strategies
    • 9.16.4. Key Developments
  • 9.17. Verizon Communications, Inc.
    • 9.17.1. Company Overview
    • 9.17.2. Financial Overview
    • 9.17.3. Business Strategies
    • 9.17.4. Key Developments
  • 9.18. Orange Business Services
    • 9.18.1. Company Overview
    • 9.18.2. Financial Overview
    • 9.18.3. Business Strategies
    • 9.18.4. Key Developments
  • 9.19. NTT Communications Corporation
    • 9.19.1. Company Overview
    • 9.19.2. Financial Overview
    • 9.19.3. Business Strategies
    • 9.19.4. Key Developments
  • 9.20. Mitel Networks Corporation
    • 9.20.1. Company Overview
    • 9.20.2. Financial Overview
    • 9.20.3. Business Strategies
    • 9.20.4. Key Developments
  • 9.21. Telstra Corporation Limited
    • 9.21.1. Company Overview
    • 9.21.2. Financial Overview
    • 9.21.3. Business Strategy
    • 9.21.4. Key Developments

List of Figures

  • FIG. 1: Market Segmentation: Global UCaaS Market
  • FIG. 2: Global UCaaS Market Revenue, 2012 - 2022, (US$ Bn) and Y-o-Y Growth (%)
  • FIG. 3: Global UCaaS Market Revenue, by Geography, 2013 (US$ Bn)
  • FIG. 4: Global UCaaS Market Revenue, by Deployment Model, 2013 (US$ Bn)
  • FIG. 5: Global UCaaS Market Revenue, by Services, 2013 (US$ Bn)
  • FIG. 6: Global UCaaS Market Revenue, by Delivery Models, 2013 (US$ Bn)
  • FIG. 7: Global UCaaS Market Revenue, by End-users, 2013 (US$ Bn)
  • FIG. 8: Percentage of IT Leaders Who Are Seeing Growth of BYOD, and the Percentage Who Are Positive About the Trend
  • FIG. 9: Global Smartphones Market, 2012 - 2022 (Mn Units)
  • FIG. 10: Trends Impacting UC
  • FIG. 11: Reasons to Invest in UCaaS
  • FIG. 12: Critical Success Factors for UCaaS
  • FIG. 13: Competitive Positioning of Key Players, 2013
  • FIG. 14: Comparative Analysis: Global UCaaS Market Revenue Share, by Deployment Model, 2013 and 2022 (Value %)
  • FIG. 15: Global On-Premise Deployment Model Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 16: Global Hosted Deployment Model Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 17: Global Hosted UC SaaS Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 18: Global Hosted UC PaaS Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 19: Global Hosted UC IaaS Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 20: Comparative Analysis: Global UCaaS Market Revenue Share, by Services, 2013 and 2022 (Value %)
  • FIG. 21: Global Telephony Services Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 22: Global Contact Center Services Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 23: Global UC Application Services Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 24: Global Collaboration Services Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 25: Comparative Analysis: Global UCaaS Market Revenue Share, by Delivery Model, 2013 and 2022 (Value %)
  • FIG. 26: Global Stand-alone Services Delivery Model Revenue in UCaaS Market, 2012 - 2022 (US$ Bn)
  • FIG. 27: Global Integrated Services Delivery Model Revenue in UCaaS Market, 2012 - 2022 (US$ Bn)
  • FIG. 28: Comparative Analysis: Global UCaaS Market Revenue Share, by End-Users, 2013 and 2022 (Value %)
  • FIG. 29: Global Large Enterprises Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 30: Global SMEs Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 31: Global Public Sector Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 32: Global Other End-users Revenue in UCaaS Market, 2012 - 2022, (US$ Bn)
  • FIG. 33: Global Smartphone Penetration, by Region, 2010 & 2020 (%)
  • FIG. 34: Comparative Analysis: Global UCaaS Market Revenue Share, by Geography, 2013 and 2022 (Value %)
  • FIG. 35: North America UCaaS Market Revenue, 2012 - 2022, (US$ Bn)
  • FIG. 36: Europe UCaaS Market Revenue, 2012 - 2022, (US$ Bn)
  • FIG. 37: APAC UCaaS Market Revenue, 2012 - 2022, (US$ Bn)
  • FIG. 38: RoW UCaaS Market Revenue, 2012 - 2022, (US$ Bn)

List of Tables

  • TABLE 1: Market Snapshot: Global UCaaS Market, 2013 & 2022
  • TABLE 2: Impact Analysis: Drivers
  • TABLE 3: Impact Analysis: Restraints - Global UCaaS Market
  • TABLE 4: North America UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
  • TABLE 5: North America Hosted UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
  • TABLE 6: North America UCaaS Market Revenue, by Services, 2012 - 2022, (US$ Bn)
  • TABLE 7: North America UCaaS Market Revenue, by Delivery Model, 2012 - 2022, (US$ Bn)
  • TABLE 8: North America UCaaS Market Revenue, by End-users, 2012 - 2022, (US$ Bn)
  • TABLE 9: Europe UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
  • TABLE 10: Europe Hosted UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
  • TABLE 11: Europe UCaaS Market Revenue, by Services, 2012 - 2022, (US$ Bn)
  • TABLE 12: Europe UCaaS Market Revenue, by Delivery Model, 2012 - 2022, (US$ Bn)
  • TABLE 13: Europe UCaaS Market, by End-users, 2012 - 2022, (US$ Bn)
  • TABLE 14: APAC UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
  • TABLE 15: APAC Hosted UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
  • TABLE 16: APAC UCaaS Market Revenue, by Services, 2012 - 2022, (US$ Bn)
  • TABLE 17: APAC UCaaS Market Revenue, by Delivery Model, 2012 - 2022, (US$ Bn)
  • TABLE 18: APAC UCaaS Market Revenue, by End-users, 2012 - 2022, (US$ Bn)
  • TABLE 19: RoW UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
  • TABLE 20: RoW Hosted UCaaS Market Revenue, by Deployment Model, 2012 - 2022, (US$ Bn)
  • TABLE 21: RoW UCaaS Market Revenue, by Services, 2012 - 2022, (US$ Bn)
  • TABLE 22: RoW UCaaS Market Revenue, by Delivery Model, 2012 - 2022, (US$ Bn)
  • TABLE 23: RoW UCaaS Market Revenue, by End-users, 2012 - 2022, (US$ Bn)
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