市場調査レポート

アジア太平洋地域および世界のOSS/BSS市場:産業分析・規模・シェア・成長率・動向・予測

OSS/BSS (Customer Management, Revenue Management, Service Fulfillment and Service Assurance) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2020

発行 Transparency Market Research 商品コード 277697
出版日 ページ情報 英文 103 Pages
納期: 即日から翌営業日
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アジア太平洋地域および世界のOSS/BSS市場:産業分析・規模・シェア・成長率・動向・予測 OSS/BSS (Customer Management, Revenue Management, Service Fulfillment and Service Assurance) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2020
出版日: 2015年01月31日 ページ情報: 英文 103 Pages
概要

当レポートでは、世界のOSS/BSS市場について調査分析し、地域別(北米・欧州・アジア太平洋地域・その他)の分析、さらにアジア太平洋地域におけるインド・中国の分析を提供しており、市場力学の詳細分析、潜在的可能性、バリューチェーン分析、主要企業の市場シェア分析、および主要企業プロファイルを含めて、概略以下の構成でお届けいたします。

第1章 序文

第2章 エグゼクティブサマリー

第3章 市場概要

  • イントロダクション
  • バリューチェーン分析
  • 市場成長促進因子
    • コンバージェントビリングシステムの導入の増加
    • 顧客ケアの需要増加
    • 電気通信産業における成長
  • 市場成長阻害因子
    • 規制問題
    • 既存システムとの統合の難しさ
  • 市場機会
    • NGOSSフレームワークの展開
  • ポーターのファイブフォース分析
  • OSS/BSS:市場特徴分析
  • OSS/BSS:企業の市場シェア分析

第4章 OSS/BSS市場:地域分析

  • 世界のOSS/BSS市場シェア・予測:地域別
  • 北米のOSS/BSS市場規模・予測
  • 欧州のOSS/BSS市場規模・予測
  • その他のOSS/BSS市場規模・予測
  • アジア太平洋地域のOSS/BSS市場規模・予測
    • インド
    • 中国
    • その他のアジア太平洋地域

第5章 企業プロファイル

  • Amdocs
  • IBM Corporation
  • Oracle Corporation
  • Nokia Siemens Networks
  • Telefonaktiebolaget LM Ericsson
  • Hewlett Packard Company
  • Accenture
  • Tata Consultancy Services
  • Infosys Limited
  • Redknee Solutions Inc
  • CSG International
  • Alcatel-Lucent
  • Logica Plc
  • NetCracker Technology Corp.
  • Huawei Technologies
  • Capgemini S.A
  • Asiainfo-Linkage, Inc
  • Tektronix Inc.
  • T-Systems
  • Tech Mahindra

図表リスト

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目次

Operation support systems (OSS)/Business support systems (BSS) are used by telecommunications service providers in order to manage their network as well as their customer base. Effective utilization of available resources while ensuring optimal user experience entails services such as order management, provisioning, customer relationship management (CRM) and billing among others, which collectively make OSS/BSS market. Additionally, these systems are used for supporting several end-to-end services in the telecommunication industry. The OSS and BSS solutions are responsible for their respective service offerings. For instance, OSS is responsible for managing faults in the network, configuration, security and service assurance among others. BSS is responsible for managing rating, billing, revenue assurance, business intelligence, product management, fraud management and customer management among others. Moreover, BSS is basically customer oriented system and OSS is network oriented system.

The global OSS/BSS market is segmented on the basis of process types namely, OSS and BSS. The OSS market is further classified on the basis of applications such as network design, network monitoring, service assurance and service fulfillment. The BSS market is further classified into sub-segments namely, customer management, revenue management, product management and order management. The global market for OSS solutions is dominated by service fulfillment and service assurance solutions. The global BSS market is led by customer management solutions.

This report segments the global OSS/BSS market in terms of geography into North America, Europe, Asia Pacific, and Rest of the World. Each market segment has been studied on the basis of revenue (US$ Billion) from 2012 to 2020, wherein 2012 and 2013 are actual market size estimates. Values for 2014 - 2020 are forecast values, provided that market dynamics remain congruent to assumption taken into consideration. The report provides an in-depth analysis of market dynamics by studying the various factors expected to drive and restrain the industry growth over the six years of forecast period ending 2020. It also explores the potential opportunities that are estimated to serve as key market entry motivators over the forecast period.

Increasing adoption of convergent billing systems, rising demand for customer care services and the growing telecommunication industry across the globe are among the key factors driving this market. The rollout of next generation operation support service (NGOSS) offers potential opportunities for existing market players. However, the regulatory issues and complexities in integration of advanced systems with the existing systems are the major factors hindering the growth of the market.

There are variations in growth pattern across different geographies. These variations exist in terms of technologies used and applications preferred. This report is thereby produced to give a detailed overview of the ongoing trends in the market. The report includes value chain analysis to better understand the factors influencing market, by studying the key participants across the supply chain. It also includes Porter's five forces analysis to analyze the degree of competitiveness in the market by determining the bargaining power of buyers and suppliers, as well as the threat from new entrants and substitutes. Market attractiveness analysis has been included in the scope of the study in order to benchmark the regional market segments on the basis of market size, growth rate, and comparative attractiveness. Additionally, this research is specially designed to estimate and analyze the demand and performance of the OSS/BSS market in global scenario.

The competitive profiling of the key players includes the company overview and financial overview, business strategies adopted by them, and their recent developments which can help in assessing competition in the market. The study includes company market share analysis in order to identify major market players and key strategies employed by them for sustaining in the industry. Key participants include Amdocs, Inc., Telefonaktiebolaget L. M. Ericsson, Accenture PLC, Hewlett Packard Company, Oracle Corporation, IBM Corporation, Tata Consultancy Services Limited, Alcatel Lucent S.A., and Tech Mahindra Limited among others.

Global OSS/BSS Market Segmentation:

Global OSS/BSS Market, by Process Type

  • OSS
    • Network Design
    • Network Monitoring
    • Service Fulfillment
    • Service Assurance
  • BSS
    • Customer Management
    • Revenue Management
    • Product Management
    • Order Management

Global OSS/BSS Market, by Geography

  • North America
  • Europe
  • Asia Pacific
  • Rest of the World

Table of Contents

Chapter 1 - Preface

  • 1.1. Report Description
  • 1.2. Market Segmentation: Global OSS/BSS Market
  • 1.3. Research Methodology
    • 1.3.1. Sources
      • 1.3.1.1. Secondary Research
      • 1.3.1.2. Primary Research

Chapter 2 - Executive Summary

  • 2.1. Market Snapshot: Global OSS/BSS Market, 2013 & 2020
  • 2.2. Global OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion) and Y-o-Y Growth (%)
    • 2.2.1. Global OSS Market, by Application, 2013 (US$ Billion)
    • 2.2.2. Global BSS Market, by Application, 2013 (US$ Billion)
    • 2.2.3. Global OSS/BSS Market, by Geography, 2013 (US$ Billion)

Chapter 3 - Market Overview

  • 3.1. Introduction
  • 3.2. Market Dynamics
    • 3.2.1. Market Drivers
      • 3.2.1.1. Increasing adoption of convergent billing systems
      • 3.2.1.2. Rising demand for customer care services
      • 3.2.1.3. Growth in the telecommunications industry
      • 3.2.1.4. Impact analysis for drivers
    • 3.2.2. Market Restraints
      • 3.2.2.1. Regulatory issues
      • 3.2.2.2. Difficulty in integration with existing systems
      • 3.2.2.3. Impact analysis of restraints
    • 3.2.3. Market Opportunities
      • 3.2.3.1. Rollout of NGOSS framework
  • 3.3. Value Chain Analysis: Global OSS/BSS Market
  • 3.4. Porter's Five Forces Analysis: Global OSS/BSS Market
    • 3.4.1. Bargaining Power of Suppliers
    • 3.4.2. Bargaining Power of Buyers
    • 3.4.3. Threat of New Entrants
    • 3.4.4. Threat from Substitutes
    • 3.4.5. Degree of Competition
  • 3.5. Market Attractiveness Analysis: Global OSS/BSS Market, by Geography
  • 3.6. Market Share Analysis: Global OSS/BSS Market, 2013

Chapter 4 - Global OSS/BSS Market Revenue, by Process Type

  • 4.1. Overview
    • 4.1.1. Global OSS/BSS Market Revenue, by Process Type, 2012 - 2020 (US$ Billion)
    • 4.1.2. Comparative Analysis: Global OSS/BSS Market Revenue, by Process Type, 2013 and 2020 (US$ Billion)
  • 4.2. Operations Support System (OSS)
    • 4.2.1. Global OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • 4.3. Business Support System (BSS)
    • 4.3.1. Global BSS Market Revenue, 2012 - 2020 (US$ Billion)

Chapter 5 - Global OSS Market Revenue, by Application

  • 5.1. Overview
    • 5.1.1. Global OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
    • 5.1.2. Comparative Analysis: Global OSS Market Revenue, by Application, 2013 and 2020 (US$ Billion)
  • 5.2. Network Design OSS Solutions
    • 5.2.1. Global Network Design OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • 5.3. Network Monitoring OSS Solutions
    • 5.3.1. Global Network Monitoring OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • 5.4. Service Fulfillment OSS Solutions
    • 5.4.1. Global Service Fulfillment OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • 5.5. Service Assurance
    • 5.5.1. Global Service Assurance OSS Market Revenue, 2012 - 2020 (US$ Billion)

Chapter 6 - Global BSS Market Revenue, by Application

  • 6.1. Overview
    • 6.1.1. Global BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
    • 6.1.2. Comparative Analysis: Global BSS Market Revenue, by Application, 2013 and 2020 (US$ Billion)
  • 6.2. Customer Management BSS Solutions
    • 6.2.1. Global Customer Management BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • 6.3. Product/Service Management BSS Solutions
    • 6.3.1. Global Product/Service Management BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • 6.4. Revenue Management BSS Solutions
    • 6.4.1. Global Revenue Management BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • 6.5. Order Management BSS Solutions
    • 6.5.1. Global Order Management BSS Market Revenue, 2012 - 2020 (US$ Billion)

Chapter 7 - Global OSS/BSS Market Revenue, by Geography

  • 7.1. Overview
    • 7.1.1. Global OSS/BSS Market Revenue, by Geography, 2012 - 2020 (US$ Billion)
    • 7.1.2. Comparative Analysis: Global OSS/BSS Market Revenue, by Geography, 2013 and 2020 (US$ Billion)
  • 7.2. North America
    • 7.2.1. North America OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion)
    • 7.2.2. North America OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
    • 7.2.3. North America BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • 7.3. Europe
    • 7.3.1. Europe OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion)
    • 7.3.2. Europe OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
    • 7.3.3. Europe BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • 7.4. Asia Pacific
    • 7.4.1. Asia Pacific OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion)
    • 7.4.2. Asia Pacific OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
    • 7.4.3. Asia Pacific BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • 7.5. Rest of the World (RoW)
    • 7.5.1. Rest of the World OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion)
    • 7.5.2. Rest of the World OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
    • 7.5.3. Rest of the World BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)

Chapter 8 - Company Profiles

  • 8.1. Amdocs Ltd.
    • 8.1.1. Company Overview
    • 8.1.2. Financial Overview
    • 8.1.3. Business Strategies
    • 8.1.4. Recent Developments
  • 8.2. Tech Mahindra Limited
    • 8.2.1. Company Overview
    • 8.2.2. Financial Overview
    • 8.2.3. Business Strategies
    • 8.2.4. Recent Developments
  • 8.3. Oracle Corporation
    • 8.3.1. Company Overview
    • 8.3.2. Financial Overview
    • 8.3.3. Business Strategies
    • 8.3.4. Recent Developments
  • 8.4. Accenture PLC
    • 8.4.1. Company Overview
    • 8.4.2. Financial Overview
    • 8.4.3. Business Strategies
    • 8.4.4. Recent Developments
  • 8.5. IBM Corporation
    • 8.5.1. Company Overview
    • 8.5.2. Financial Overview
    • 8.5.3. Business Strategies
    • 8.5.4. Recent Developments
  • 8.6. Hewlett-Packard Company
    • 8.6.1. Company Overview
    • 8.6.2. Financial Overview
    • 8.6.3. Business Strategies
    • 8.6.4. Recent Developments
  • 8.7. Telefonaktiebolaget LM Ericsson
    • 8.7.1. Company Overview
    • 8.7.2. Financial Overview
    • 8.7.3. Business Strategies
    • 8.7.4. Recent Developments
  • 8.8. CSG Systems International, Inc.
    • 8.8.1. Company Overview
    • 8.8.2. Financial Overview
    • 8.8.3. Business Strategies
    • 8.8.4. Recent Developments
  • 8.9. Tata Consultancy Services (TCS) Limited
    • 8.9.1. Company Overview
    • 8.9.2. Financial Overview
    • 8.9.3. Business Strategies
    • 8.9.4. Recent Developments

List of Figures

  • FIG. 1: Market Segmentation: Global OSS/BSS Market
  • FIG. 2: Global OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion) and Y-o-Y Growth (%)
  • FIG. 3: Global OSS Market, by Application, 2013 (US$ Billion)
  • FIG. 4: Global BSS Market, by Application, 2013 (US$ Billion)
  • FIG. 5: Global OSS/BSS Market, by Geography, 2013 (US$ Billion)
  • FIG. 6: Wireless Subscribers in India, 2006 - 2012, (Million Users)
  • FIG. 7: NGOSS Frameworx
  • FIG. 8: Value Chain Analysis: Global OSS/BSS Market
  • FIG. 9: Porter's Five Forces Analysis: Global OSS/BSS Market
  • FIG. 10: Market Attractiveness Analysis: Global OSS/BSS Market
  • FIG. 11: Market Share Analysis: Global OSS/BSS Market, 2013
  • FIG. 12: Comparative Analysis: Global OSS/BSS Market Revenue, by Process Type, 2013 and 2020 (US$ Billion)
  • FIG. 13: Global OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 14: Global BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 15: Comparative Analysis: Global OSS Market Revenue, by Application, 2013 and 2020 (US$ Billion)
  • FIG. 16: Global Network Design OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 17: Global Network Monitoring OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 18: Global Service Fulfillment OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 19: Global Service Assurance OSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 20: Comparative Analysis: Global BSS Market Revenue, By Application, 2013 and 2020 (US$ Billion)
  • FIG. 21: Global Customer Management BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 22: Global Product/Service Management BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 23: Global Revenue Management BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 24: Global Order Management BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 25: Comparative Analysis: Global OSS/BSS Market Revenue, by Geography, 2013 and 2020 (US$ Billion)
  • FIG. 26: North America OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 27: Europe OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 28: Asia Pacific OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 29: Rest of the World OSS/BSS Market Revenue, 2012 - 2020 (US$ Billion)
  • FIG. 30: Amdocs Ltd. Annual Revenue, 2011 - 2013 (US$ Billion)
  • FIG. 31: Tech Mahindra Limited: Annual Revenue, 2011 - 2013 (US$ Billion)
  • FIG. 32: Oracle Corporation: Annual Revenue, 2011 - 2013 (US$ Billion)
  • FIG. 33: Accenture Plc: Annual Revenue, 2011 - 2013 (US$ Billion)
  • FIG. 34: IBM Corporation Annual Revenue, 2011 - 2013 (US$ Billion)
  • FIG. 35: Hewlett-Packard Annual Revenue, 2011 - 2013 (US$ Billion)
  • FIG. 36: Telefonaktiebolaget LM Ericsson: Annual Revenue, 2011 - 2013 (US$ Billion)
  • FIG. 37: CSG Systems International, Inc. Annual Revenue, 2011 - 2013 (US$ Million)
  • FIG. 38: Tata Consultancy Limited Annual Revenue, 2011 - 2013 (US$ Million)

List of Tables

  • TABLE 1: Market Snapshot: Global OSS/BSS Market, 2013 & 2020
  • TABLE 2: Drivers for the OSS/BSS market: Impact Analysis
  • TABLE 3: Restraints for the OSS/BSS market: Impact Analysis
  • TABLE 4: Internet Penetration and Number of Users in Emerging Markets, June 2014
  • TABLE 5: Global OSS/BSS Market Revenue, by Process Type, 2012 - 2020 (US$ Billion)
  • TABLE 6: SIM Card Penetration, By Region, 2012 and 2017
  • TABLE 7: Global OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 8: Global BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 9: Global OSS/BSS Market Revenue, by Geography, 2012 - 2020 (US$ Billion)
  • TABLE 10: North America OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 11: North America BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 12: Europe OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 13: Europe BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 14: Asia Pacific OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 15: Asia Pacific BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 16: Rest of the World OSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
  • TABLE 17: Rest of the World BSS Market Revenue, by Application, 2012 - 2020 (US$ Billion)
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