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市場調査レポート

音声認識および話者認識の市場分析・予測:各種用途 (消費者・コールセンター・医療・企業・金融・小売・政府・法執行・防衛) 別

Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement and Defense Applications: Market Analysis and Forecasts

発行 Tractica 商品コード 332285
出版日 ページ情報 英文 53 Pages; 62 Tables, Charts & Figures
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音声認識および話者認識の市場分析・予測:各種用途 (消費者・コールセンター・医療・企業・金融・小売・政府・法執行・防衛) 別 Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement and Defense Applications: Market Analysis and Forecasts
出版日: 2015年06月10日 ページ情報: 英文 53 Pages; 62 Tables, Charts & Figures
担当者のコメント
Tracticaは、時代を先取りした商品ラインナップを展開する市場調査会社です。レポートを分野別にまとめてご購入できる大変お得な『年間契約型レポートパッケージ』もございます。当レポートは、「ユーザーインターフェース技術」ならびに「バイオメトリクス」2種類の年間レポートパッケージ対象商品です。単体でご購入される場合と比べて、大変お求めやすい価格設定となっております。無料のアナリストサービスもご利用いただけますので是非あわせてご検討下さい。
概要

世界の音声認識および話者認識の市場収益は、2015年から2024年にかけて40%のCAGRで推移し、2015年の2億4900万ドルから、2024年には51億ドルの規模に成長すると予測されています。もっとも大きな成長が期待される部門は、消費者が直接関わるモバイルデバイス認証とウェアラブルデバイス制御となる見込みです。

当レポートでは、言葉を聞き分ける音声認識と話者を特定する話者認識の市場について調査し、市場成長の推進因子と参入の障壁、音声認識・話者認識の主な利用事例、技術の概要と課題、法規制上の課題、主な参入企業、音声/話者・用途・利用法・地域別の市場規模の推移と予測、提言などについてまとめています。

第1章 エグゼクティブサマリー

第2章 市場

  • 市場概要
  • 市場成長推進因子
    • バイオメトリックモダリティ共通の推進因子
    • 認証・特定
    • 事業用
    • 個人用
    • 消費者による受容の拡大
    • 資本的支出が不要あるいは少額
    • 自然の行為である会話
    • スマートフォンが不要
    • 取り消し・再発行が容易
    • 不正検出能力
  • 市場の障壁
    • バイオメトリック市場共通の障壁
    • 同じ利用法での他のバイオメトリクスとの競合
    • ナショナルID、バイオメトリックパスポート、有権者登録への参入の困難さ
    • 周囲の騒音
    • 公に向けた好意である発話
  • 音声認識・話者認識の主な利用事例
    • 自動車制御
    • コールセンター認証
    • コールセンター不正削減
    • ケアプロバイダーのアクセス
    • 消費者用デバイスの認証
    • エンタープライズITセキュリティ
    • 不正検出:金融業
    • 不正調査:小売業
    • 政府用ITシステムの保護
    • 人物の特定
    • モバイルバンキング
    • 患者の医療記録へのアクセス
    • 個人に合わせたホスピタリティ/エンターテインメント
    • 薬剤の処方
    • 販売場所での決済
    • 生存証明
    • 出退勤記録
    • 無人銀行支店
    • 自動車保険
    • ウェアラブルデバイス制御
  • 法規制上の課題
    • 個人情報のプライバシー
    • 産業固有のプライバシー上の規制
  • 地域による違い
    • 北米
    • 欧州
    • アジア太平洋
    • ラテンアメリカ
    • 中東・アフリカ

第3章 技術

  • 技術概要
    • 話者認識 vs 音声認識
    • ソフトウェアのみ
    • ハードウェア要件
  • 精度
    • 登録率
    • FRR (本人拒否率)
    • FAR (他人受入率)
    • 取消可能なID
  • レスポンスタイム
  • 連続話者認証
  • 信頼できるコンピューティングゾーン

第4章 主要参入企業

  • Agnitio
  • Auraya
  • Fulcrum Biometrics
  • LaserLock
  • M2SYS Biometrics
  • Neurotechnology
  • Nuance
  • Pindrop Security
  • Sensory
  • SpeechFX
  • Uniphore
  • VoiceTrust
  • VoiceVault

第5章 市場予測

  • イントロダクション
  • 予測手法・前提因子
  • 地域別予測
    • 総市場の予測:音声認識および話者認識
    • 音声認識の予測
    • 話者認識の予測
  • 産業別予測
  • 利用法別予測
  • 総論・提言

第6章 企業ディレクトリー

第7章 頭文字および略語リスト

第8章 目次

第9章 図表一覧

第10章 分析範囲・情報源・分析手法・注記

目次
Product Code: VSR-15

Speech and voice recognition, sometimes referred to collectively as speaker recognition, are a microcosm of the entire biometrics market: mature technology that is finally finding a market, with abundant opportunity over the next 10 years. Speaking is a natural activity and speaker recognition software takes advantage of that fact. Voice recognition software can provide user verification while the user is speaking without requiring any special phrases or questions. Meanwhile, speech recognition has been seen for years in automobiles and in recent abundance in mobile devices. Like all other biometrics markets, this one is driven by use cases. Vendors are flexible: they package their software with full solutions for particular industry use cases, or sell software development kits (SDKs) to companies that wish to build their own.

The report differentiates between speech recognition - listening for words, with or without context - and voice recognition - identifying someone by how they form sounds. Speech recognition is generally more useful for controlling devices. Voice recognition is generally more useful for identifying people, even to the point of some vendors building voice print databases for call center clients - to identify repeat callers or known fraudsters. However, speech and voice recognition can both be sold into many of the same industries and sometimes overlap in a single solution. Starting from a base of $249 million in 2015, Tractica forecasts that global speech and voice biometrics revenue will reach $5.1 billion by 2024, with cumulative revenue for the 10-year period totaling $19 billion at a compound annual growth rate (CAGR) of 40%. The strongest markets are likely to be consumer-facing: mobile device authentication and control of wearable devices. On the enterprise side, the growth markets are expected to include call centers, government IT, enterprise IT, and healthcare.

This Tractica report examines market and technology issues for speech and voice recognition biometrics software, including 10-year forecasts for revenue and software licenses during the period from 2015 through 2024. The report examines 20 use cases specific to voice and speech recognition, including other modalities that may compete for business in the same use cases. Profiles of key industry players are also included.

Key Questions Addressed:

  • What is the size of the market for speech and voice recognition software by region, industry, and use case?
  • What are the likely software licensing volumes by region, industry, and use case?
  • Which industries represent the largest opportunities for speech and voice recognition?
  • What are the key use cases that will drive growth of the speech and voice market?
  • What are other market drivers and barriers for voice and speech recognition?
  • Who are the key innovators and market leaders in voice and speech recognition?

Who Needs This Report?

  • Voice and speech recognition software companies
  • Mobile network operators
  • Mobile device manufacturers
  • Call center solution providers
  • Enterprise users of biometrics
  • Systems integrators
  • Government agencies
  • Investor community

Table of Contents

1. Executive Summary

  • 1.1. A Market Poised for Takeoff
  • 1.2. Market Forecast

2. Market Issues

  • 2.1. Market Overview
  • 2.2. Market Drivers
    • 2.2.1. Common Drivers of Biometric Modalities
    • 2.2.2. Authentication/Identification
    • 2.2.3. Business Use
    • 2.2.4. Personal Use
    • 2.2.5. Growing Consumer Acceptance
    • 2.2.6. Little or No Capital Expenditure
    • 2.2.7. Speaking Is a Natural Activity
    • 2.2.8. Does Not Require a Smartphone
    • 2.2.9. Easy to Revoke and Reissue
    • 2.2.10. Fraud Detection Capabilities
  • 2.3. Market Barriers
    • 2.3.1. Common Barriers in Biometrics Markets
    • 2.3.2. Other Biometrics Compete for Same Use Case
    • 2.3.3. Difficult to Participate in National ID, Biometric Passport, Voter Registration
    • 2.3.4. Ambient Noise
    • 2.3.5. Speaking Is a Public Activity
  • 2.4. Key Use Cases for Speech and Voice Recognition
    • 2.4.1. Automotive Controls
    • 2.4.2. Call Center Authentication
    • 2.4.3. Call Center Fraud Reduction
    • 2.4.4. Care Provider Access
    • 2.4.5. Consumer Device Authentication
    • 2.4.6. Enterprise IT Security
    • 2.4.7. Fraud Identification - Financial Industry
    • 2.4.8. Fraud Investigation - Retail Industry
    • 2.4.9. Government IT System Protection
    • 2.4.10. Identify Persons of Interest
    • 2.4.11. Mobile Banking - High Value Second Factor
    • 2.4.12. Patient Medical Record Access
    • 2.4.13. Personalized Hospitality/Entertainment
    • 2.4.14. Pharmacy Dispensing
    • 2.4.15. Point of Sale Payment
    • 2.4.16. Proof of Life
    • 2.4.17. Time and Attendance
    • 2.4.18. Unstaffed Bank Branches
    • 2.4.19. Vehicle Insurance
    • 2.4.20. Wearable Device Control
  • 2.5. Regulatory Issues
    • 2.5.1. Personal Data Privacy
    • 2.5.2. Industry-Specific Privacy Legislation
  • 2.6. Regional Differences
    • 2.6.1. North America
    • 2.6.2. Europe
    • 2.6.3. Asia Pacific
    • 2.6.4. Latin America
    • 2.6.5. Middle East & Africa

3. Technology Issues

  • 3.1. Technology Overview
    • 3.1.1. Voice Recognition versus Speech Recognition
    • 3.1.2. Software Only
    • 3.1.3. Hardware Requirements
  • 3.2. Accuracy
    • 3.2.1. Enrollment Rates
    • 3.2.2. False Reject Rates
    • 3.2.3. False Accept Rates
    • 3.2.4. Revocable Identities
  • 3.3. Response Times
  • 3.4. Continuous Voice Authentication
  • 3.5. Trusted Computing Zone

4. Key Industry Players

  • 4.1. Agnitio
  • 4.2. Auraya
  • 4.3. Fulcrum Biometrics
  • 4.4. LaserLock
  • 4.5. M2SYS Biometrics
  • 4.6. Neurotechnology
  • 4.7. Nuance
  • 4.8. Pindrop Security
  • 4.9. Sensory
  • 4.10. SpeechFX
  • 4.11. Uniphore
  • 4.12. VoiceTrust
  • 4.13. VoiceVault

5. Market Forecasts

  • 5.1. Introduction to Forecasts
  • 5.2. Forecast Methodology and Assumptions
  • 5.3. Forecasts by Region
    • 5.3.1. Total Voice and Speech Recognition Forecasts
    • 5.3.2. Speech Recognition Forecasts
    • 5.3.3. Voice Recognition Forecasts
  • 5.4. Forecasts by Industry
  • 5.5. Forecasts by Use Case
  • 5.6. Conclusions and Recommendations

6. Company Directory

7. Acronym and Abbreviation List

8. Table of Contents

9. Table of Charts and Figures

10. Scope of Study, Sources and Methodology, Notes

List of Charts, Figures, and Tables

Charts

  • Annual Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Cumulative Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Region, World Markets: 2015-2024
  • Annual Speech Recognition Revenue by Region, World Markets: 2015-2024
  • Annual Speech Recognition Seats by Region, World Markets: 2015-2024
  • Annual Voice Recognition Revenue by Region, World Markets: 2015-2024
  • Annual Voice Recognition Seats by Region, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, World Markets: 2015-2024

Figures

  • Crossover Error Rate Compared to False Accept and False Reject Rates

Tables

  • Annual Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Cumulative Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Region, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Seats by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Seats by Region, World Markets: 2015-2024
  • Annual Speech Recognition Revenue by Region, World Markets: 2015-2024
  • Cumulative Speech Recognition Revenue by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Speech Recognition Revenue by Region, World Markets: 2015-2024
  • Annual Speech Recognition Seats by Region, World Markets: 2015-2024
  • Cumulative Speech Recognition Seats by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Speech Recognition Seats by Region, World Markets: 2015-2024
  • Annual Voice Recognition Revenue by Region, World Markets: 2015-2024
  • Cumulative Voice Recognition Revenue by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Voice Recognition Revenue by Region, World Markets: 2015-2024
  • Annual Voice Recognition Seats by Region, World Markets: 2015-2024
  • Cumulative Voice Recognition Seats by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Voice Recognition Seats by Region, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, North America: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, Europe: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, Asia Pacific: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, Latin America: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, Middle East and Africa: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Revenue by Industry, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Revenue by Industry, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, North America: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, Europe: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, Asia Pacific: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, Latin America: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, Middle East and Africa: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Seats by Industry, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Seats by Industry, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, North America: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, Europe: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, Asia Pacific: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, Latin America: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, Middle East and Africa: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Revenue by Use Case, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Revenue by Use Case, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, North America: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, Europe: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, Asia Pacific: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, Latin America: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, Middle East and Africa: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Seats by Use Case, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Seats by Use Case, World Markets: 2015-2024
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