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市場調査レポート

アフリカの鉱山の整備・アフターマーケットサービス市場に対する選好

Maintenance and Aftermarket Preferences in African Mining 2014

発行 Timetric 商品コード 322906
出版日 ページ情報 英文 37 Pages
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アフリカの鉱山の整備・アフターマーケットサービス市場に対する選好 Maintenance and Aftermarket Preferences in African Mining 2014
出版日: 2015年01月15日 ページ情報: 英文 37 Pages
概要

アフリカの鉱山企業のうち75%以上が、機械設備のアフターマーケット・サービスや整備サービスをOEM企業(元々の製造メーカー)に依頼しています。重要部品の場合はメーカーへの依頼率が95%に達する一方、非重要部品の場合は80%、選鉱設備の場合は75%以上となっています。採掘方法によっても違いがあり、露天掘りの場合は独立系企業(サードパーティー)への依頼度が50%以上に達する一方、地下採掘の場合は30%以下となっています。サービス契約の中で最も人気の高かったのは運用・保守(O&M)サービスで、調査回答者の38%が選択しています。その次に人気が高いのがライフサイクル管理(30%)となっています。

当レポートでは、アフリカ諸国の鉱山企業の管理者・調達担当者・その他の意志決定者(計108名)へのアンケート調査に基づき、鉱山用機械設備の整備サービス・アフターマーケット市場に関する選考−−元々の製造メーカーを選ぶか、独立系(サードパーティー)の業者を選ぶか−−について調査し、分野別の選好状況や、国別の傾向の違いといった情報を盛り込んでお届けいたします。

第1章 エグゼクティブ・サマリー

第2章 アフターマーケット・サービスに対する選好

  • 部品調達のために利用する企業の種類
  • 地域間比較:南アフリカ/他のアフリカ諸国−−部品調達先企業の種類

第3章 機械設備のアフターサービスに対する選好

  • メーカー選定時におけるアフターサービスの重要性
  • 地域間比較:南アフリカ/他のアフリカ諸国−−アフターサービスの重要度

第4章 サービス契約に対する選好

  • 地域間比較:南アフリカ/他のアフリカ諸国−−サービス契約に関する選好度

第5章 付録I

第6章 付録II

  • 調査の背景事情
  • 調査サンプルの分析
  • 主要サプライヤーから供給された設備

第7章 付録III

図表一覧

目次
Product Code: MMIN0007MR

In July to September 2014, Timetric surveyed 108 mine managers, maintenance managers, procurement managers and other key decision-makers in over 100 operating African mines. The survey primarily assessed the maintenance and equipment support preferences provided by original equipment manufacturers and independent third party companies.

Areas of analysis include:

  • Customer preferences for choosing maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third party providers.
  • Analysis of respondents who use OEMs or third party providers in respect to three equipment parts categories: strategic parts, non-strategic parts and for all processing related equipment. These responses are analysed between regions, commodity, company size and mine type.
  • After-sales equipment support is divided between four types available: work with me, do it for me, do it myself and other. With each category showing a varied approach by equipment manufacturers in the support they provide to end users of their products. These responses are also divided by commodity, mine type, company size and by region.
  • Respondents were asked to rate their equipment providers over a range of different areas. Each category was given a rating of importance by the respondents. Then the categories were also rated in terms of the provider's performance. The report looks at two important areas, service and repair capabilities, and maintenance and service costs. With respondent ratings of importance directly compared with their ratings for provider performance.
  • Three types of service contracts we then outlined. Maintenance only, operation and maintenance, and life cycle management. Preferences for the support structure offered by their equipment provider are divided into mine type, company size, and region.

Summary

Overall trends in the data revealed:

  • African mines use OEMs for aftermarket service and maintenance over 75% of the time. OEM use is much higher for strategic parts with 95% in comparison to non-strategic parts with 80%. Processing equipment uses OEMs 75% of the time.
  • More than 50% of surface mining operations use independent third parties in some way. In comparison, less than 30% of underground mines use third party companies in their mining operations.
  • The most preferred service contracts are operation and maintenance with 38% of the responses. Life cycle management comes in next with 30%.

Scope

This report provides detailed analysis of maintenance and aftermarket preferences in the African mining sector. The analysis is based upon Timetric's survey of 108 mine managers, procurement managers, and other key decision-makers, and focuses in particular on the services provided by original equipment manufacturers and independent third parties.

Reasons To Buy

  • Understanding mining companies' use of original equipment manufacturers (OEMs) for equipment parts and for processing equipment needs. Also how these preferences vary by commodity, company size and region.
  • Gain knowledge of mining company preferences with their after-sales support structure, and identify services required based on mine type, company size and commodity.
  • Understanding the importance mining companies place on service and maintenance costs and capabilities. Then comparing the results with the actual rated performance of these equipment manufacturers.
  • Identify the service contract preferences of mines in Africa, then see the differences when compared across mine type, region and company size.

Table of Contents

1. Executive Summary

2. Aftermarket Preferences

  • 2.1. Types of Company Used for Parts
  • 2.2. Regional Comparison: Companies used for Parts in South Africa versus the Rest of Africa

3. After Sales Equipment Support Preferences

  • 3.1. Importance of After-Sales Support When Choosing an OEM
  • 3.2. Regional Comparison: After Sales Equipment Support in South Africa versus the Rest of Africa

4. Service Contract Preferences

  • 4.1. Regional Comparison: Preferences between Service Contracts in South Africa versus the Rest of Africa

5. Appendix I

6. Appendix II

  • 6.1. Survey Background
  • 6.2. Analysis of the Survey Sample
  • 6.3. Equipment Sourced from Main Supplier

7. Appendix III

  • 7.1. What is This Report About?
  • 7.2. Methodology
  • 7.3. Secondary Research
  • 7.4. Primary Research
  • 7.5. Contact Timetric
  • 7.6. About Timetric
  • 7.7. Timetric's Services
  • 7.8. Disclaimer

List of Tables

  • Table 1: Types of Company Used for Maintenance and Aftermarket for Different Parts (%), 2014
  • Table 2: Use of Independent Third-parties and Mix of OEMs and Third-parties by Mine Type (%), 2014
  • Table 3: Use of Independent Third-parties by Company Size (%), 2014
  • Table 4: After-Sales Equipment Support Preferences (%), 2014
  • Table 5: Preferences for After-Sales Support by Mine Type and Company Size (%), 2014
  • Table 6: Preferences for After-Sales Support by Commodity (%), 2014
  • Table 7: Average Rating of Importance and Performance of OEMs for Service and Repair Capabilities, 2014
  • Table 8: Average Rating of Importance and Performance of OEMs for Maintenance & Service Costs, 2014
  • Table 9: Preferences for Service Contracts (%), 2014
  • Table 10: Preference for Service Contracts by Mine Type (%), 2014
  • Table 11: Preference for Service Contracts by Company Size (%), 2014
  • Table 12: Regional Comparison between South Africa and the Rest of Africa for the use of OEMs or Third Parties for Strategic/Non-Strategic Parts and Processing Equipment (%), 2014
  • Table 13: South African Respondents use of OEMs for Strategic/Non-Strategic Parts and Processing Equipment by Commodity (%), 2014
  • Table 14: Use of OEMs in South Africa by Company Size (%), 2014
  • Table 15: After Sales Equipment Support Preferences in South Africa versus the Rest of Africa (%), 2014
  • Table 16: After Sales Equipment Support Preferences by Company Size in South Africa versus the Rest of Africa (%), 2014
  • Table 17: South African Respondent Preferences Between Service Contracts (%), 2014
  • Table 18: Service Contract Preferences between Surface and Underground Respondents from South Africa versus the Rest of Africa (%), 2014

List of Figures

  • Figure 1: Types of Company Used for Parts by Category (%), 2014
  • Figure 2: Use of Independent Third Parties and Mix of OEMs and Third Parties by Mine Type (%), 2014
  • Figure 3: Use of Third-Parties and Mix of OEMs and Third Parties by Company Size (%), 2014
  • Figure 4: Regional Comparison between South Africa and the Rest of Africa for the use of OEMs or Third Parties for Strategic, Non-Strategic Parts and Processing Equipment Parts (%), 2014
  • Figure 5: South African Respondents use of OEMs and OEM/Third-Party Mix for Strategic/Non-Strategic Parts and Processing Equipment by Commodity (%), 2014
  • Figure 6: Use of OEMs and OEM/ Third-Party Mix in South Africa by Company Size (%), 2014
  • Figure 7: After-Sales Equipment Support Preference (%), 2014
  • Figure 8: Preferences for After-Sales Support by Mine Type and Company Size (%), 2014
  • Figure 9: Preferences for After-Sales Support by Commodity (%), 2014
  • Figure 10: Average Rating of Importance and Performance of OEMs for Service and Repair Capabilities, 2014
  • Figure 11: Average Ratings of Importance and Performance of OEMs for Maintenance and Service Costs, 2014
  • Figure 12: After Sales Equipment Support Preferences in South Africa versus the Rest of Africa (%), 2014
  • Figure 13: After Sales Equipment Support Preferences by Company Size in South Africa versus the Rest of Africa (%), 2014
  • Figure 14: Preference for Service Contracts (%), 2014
  • Figure 15: Preferences for Service Contracts by Mine Type (%), 2014
  • Figure 16: Preference for Service Contracts by Company Size (%), 2014
  • Figure 17: Respondent Preferences Between Service Contracts for South Africa versus the Rest of Africa (%), 2014
  • Figure 18: Service Contract Preferences for Surface and Underground Mines: South Africa versus the Rest of Africa (%), 2014
  • Figure 19: Respondents by Country (%), 2014
  • Figure 20: Survey Respondents by Commodity (%), 2014
  • Figure 21: Survey Respondents by Commodity (%), 2014
  • Figure 22: Equipment Supplied by Respondents' Major Equipment Supplier by Type (%), 2014
  • Figure 23: Equipment Supplied by Respondents' Major Equipment Supplier, by Manufacturer (%), 2014
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