表紙
市場調査レポート

米国のビジネス旅行者の、ホテル側のグリーン/技術イニシアティブに対する期待(2012年)

US Business Traveler Expectations of Green and Technology Initiatives in Hotels in 2012: Survey Intelligence

発行 Timetric 商品コード 244694
出版日 ページ情報 英文 67 Pages
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米国のビジネス旅行者の、ホテル側のグリーン/技術イニシアティブに対する期待(2012年) US Business Traveler Expectations of Green and Technology Initiatives in Hotels in 2012: Survey Intelligence
出版日: 2012年06月12日 ページ情報: 英文 67 Pages
概要

当レポートでは、米国の主要企業の幹部437人に対するアンケート調査から、米国のビジネス旅行(出張)における宿泊者の基本的動向(ホテル利用回数・宿泊費など)や、ホテル側に期待する諸要素−−グリーンイニシアティブ(環境に配慮した企業行動)や、新技術(各種Webサービスなど)への対応度−−について分析し、その結果を旅行頻度・企業の売上高などで整理して、概略以下の構成でお届けします。

第1章 イントロダクション

  • 当レポートの概要
  • 定義
  • 分析手法
  • 調査回答者のプロファイル

第2章 ホテルの利用回数と支出

  • ビジネスホテルの平均滞在日数
    • 旅行頻度別回答
    • 企業の売上高別回答
  • 宿泊費
    • 旅行頻度別回答
    • 企業の売上高別回答
    • 産業別回答
  • 宿泊費の変化
    • 旅行頻度別回答
    • 企業の売上高別回答

第3章 グリーンイニシアティブへの期待

  • グリーン認定の重要性
    • 旅行頻度別回答
    • 企業の売上高別回答
  • 持続可能性に配慮した主要施設への顧客の期待
    • 旅行頻度別回答
    • 企業の売上高別回答
  • 社会的責任に関する重要なイニシアティブ
    • 旅行頻度別回答
    • 企業の売上高別回答
    • 産業別回答

第4章 主な技術イニシアティブへの期待

  • 主な技術的特徴
    • 旅行頻度別回答
    • 企業の売上高別回答
  • オンライン予約に影響する、主なウェブサイト機能
    • 旅行頻度別回答
    • 年齢別回答
    • 企業の売上高別回答
  • モバイル技術サービスの重要性
    • 旅行頻度別回答
    • 企業の売上高別回答

第5章 付録

図表一覧

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目次
Product Code: TT1006SI

Synopsis

  • The report is based on primary survey research of 437 industry professionals in the US who travelled at least once in three months. The research was conducted by Timetric assessing its premium consumer panels.
  • This report provides the reader with a definitive analysis of business travel outlook and explores how opportunities and demand are set to change in 2012.
  • This report helps to forecast business traveler expenditure on hotel accommodation and understand trends in business travel such as green initiatives adopted by hoteliers and customer expectations of new technologies and services.
  • Key topics covered include forecast of expenditure on hotel accommodation, customer expectations of new technologies and sustainability implementation.

Summary

"US Business Traveler Expectations of Green and Technology Initiatives in Hotels in 2012: Survey Intelligence" is the result of an extensive multi-industry survey drawn from Timetric's exclusive panel of US business travelers. It contains in-depth analysis on US business traveler expectations of green and technology initiatives and forecasts how expenditure patterns are set to change in 2012 compared to 2011. This report also examines new technologies, green initiatives and socially responsible measures that appeal to business travelers. Survey results have been presented and analyzed into segmentations based on travel frequency, age and company turnover.

Scope

The report features the opinions of hotel industry consumers (respondents) related to the following:

  • Average stay at business hotels
  • Change in expenditure on hotel accommodation
  • Importance of green certifications and key sustainable facilities
  • Critical social responsibility initiatives
  • Major technology features and key drivers influencing online reservations
  • Importance of mobile technology services

Reasons To Buy

  • Effectively examine business traveler perceptions on the average length of stay in a hotel and change in hotel accommodation expenditures to determine business growth opportunities.
  • Explore business traveler affinity towards green certifications and sustainability initiatives to successfully implement them into hotel operations.
  • Understand customer perceptions of new technology, drivers influencing online reservations and the growing importance of mobile technologies to enhance customer retention and direct sales.

Table of Contents

1 Introduction

  • 1.1 What is this report about?
  • 1.2 Definitions
  • 1.3 Methodology
  • 1.4 Profile of survey respondents

2 Hotel Visits and Expenditure

  • 2.1 Average Stay at Business Hotels
    • 2.1.1 Average stay at business hotels - travel frequency
    • 2.1.2 Average stay at business hotels - turnover
  • 2.2 Expenditure on Hotel Accommodation
    • 2.2.1 Expenditure on hotel accommodation - travel frequency
    • 2.2.2 Expenditure on hotel accommodation - turnover
    • 2.2.3 Expenditure on hotel accommodation - industry type
  • 2.3 Change in Expenditure on Hotel Accommodation
    • 2.3.1 Change in expenditure - travel frequency
    • 2.3.2 Change in expenditure - turnover

3 Expectations of Green Initiatives

  • 3.1 Importance of Green Certifications
    • 3.1.1 Importance of green certified hotel - travel frequency
    • 3.1.2 Importance of green certified hotel - turnover
  • 3.2 Customer Expectations of Key Sustainable Facilities
    • 3.2.1 Customer expectations of key sustainable facilities - travel frequency
    • 3.2.2 Customer expectations of key sustainable facilities - turnover
  • 3.3 Critical Social Responsibility Initiatives
    • 3.3.1 Critical social responsibility initiatives - travel frequency
    • 3.3.2 Critical social responsibility initiatives - turnover
    • 3.3.3 Critical social responsibility initiatives - industry type

4 Expectations of Key Technological Initiatives

  • 4.1 Chief Technology Features
    • 4.1.1 Chief technology features - travel frequency
    • 4.1.2 Chief technology features - turnover
  • 4.2 Key Website Features Influencing Online Reservations
    • 4.2.1 Key website features influencing online reservations - travel frequency
    • 4.2.2 Key website features influencing online reservations - age
    • 4.2.3 Key website features influencing online reservations - turnover
  • 4.3 Importance of Mobile Technology Services
    • 4.3.1 Importance of mobile technology services - travel frequency
    • 4.3.2 Importance of mobile technology services - turnover

5 Appendix

  • 5.1 Full survey results
  • 5.2 Methodology
  • 5.1 Contact Us
  • 5.2 About Timetric
  • 5.3 Disclaimer

List of Tables

  • Table 1: Total US Industry Business Traveler Respondents by Industry Type (%) 2011
  • Table 2: Respondents: Travel Frequency (%), 2011
  • Table 3: Respondents: Gender (%), 2011
  • Table 4: Respondents: Age (%), 2011
  • Table 5: Respondents: Company Turnover (%), 2011
  • Table 6: Average Stay at Business Hotels: All Respondents (%), 2011
  • Table 7: Average Stay at Business Hotels: Travel Frequency (%), 2011
  • Table 8: Average Stay at Business Hotels: Turnover (%), 2011
  • Table 9: Expenditure on Hotel Accommodation: All Respondents (%), 2011
  • Table 10: Expenditure on Hotel Accommodation: Travel Frequency (%), 2011
  • Table 11: Expenditure on Hotel Accommodation: Turnover (%), 2011
  • Table 12: Expenditure on Hotel Accommodation: Industry Type (%), 2011
  • Table 13: Change in Expenditure: All Respondents (%), 2011-2012
  • Table 14: Change in Expenditure: Travel Frequency (%), 2011-2012
  • Table 15: Change in Expenditure: Turnover (%), 2011-2012
  • Table 16: Importance of Green Certified Hotel: All Respondents (%), 2011
  • Table 17: Importance of Green Certified Hotel: Travel Frequency (%), 2011
  • Table 18: Importance of Green Certified Hotel: Turnover (%), 2011
  • Table 19: Customer Expectations of Key Sustainable Facilities: All Respondents (%), 2011
  • Table 20: Customer Expectations of Key Sustainable Facilities: Travel Frequency (%), 2011
  • Table 21: Customer Expectations of Key Sustainable Facilities: Turnover (%), 2011
  • Table 22: Critical Social Responsibility Initiatives: All Respondents (%), 2012
  • Table 23: Critical Social Responsibility Initiatives: Travel Frequency (%), 2012
  • Table 24: Critical Social Responsibility Initiatives: Turnover (%), 2012
  • Table 25: Critical Social Responsibility Initiatives: Industry Type (%), 2012
  • Table 26: Chief Technology Features: All Respondents (%), 2011-2012
  • Table 27: Chief Technology Features: Travel Frequency (%), 2011-2012
  • Table 28: Chief Technology Features: Turnover (%), 2011-2012
  • Table 29: Key Website Features Influencing Online Reservations: All Respondents (%), 2012
  • Table 30: Key Website Features Influencing Online Reservations: Travel Frequency (%), 2012
  • Table 31: Key Website Features Influencing Online Reservations: Age (%), 2012
  • Table 32: Key Website Features Influencing Online Reservations: Turnover (%),2012
  • Table 33: Importance of Mobile Technology Services: All Respondents (%), 2011-2012
  • Table 34: Full Survey Results

List of Figures

  • Figure 1: Average Stay at Business Hotels: All Respondents (%), 2011
  • Figure 2: Average Stay at Business Hotels: Travel Frequency (%), 2011
  • Figure 3: Average Stay at Business Hotels: Turnover (%), 2011
  • Figure 4: Expenditure on Hotel Accommodation: All Respondents (%), 2011
  • Figure 5: Expenditure on Hotel Accommodation: Travel Frequency (%), 2011
  • Figure 6: Expenditure on Hotel Accommodation: Turnover (%), 2011
  • Figure 7: Expenditure on Hotel Accommodation: Industry Type (%), 2011
  • Figure 8: Change in Expenditure: All Respondents (%), 2011-2012
  • Figure 9: Change in Expenditure: Travel Frequency (%), 2011-2012
  • Figure 10: Change in Expenditure: Turnover (%), 2011-2012
  • Figure 11: Importance of Green Certified Hotel: All Respondents (%), 2011
  • Figure 12: Importance of Green Certified Hotel: Travel Frequency (%), 2011
  • Figure 13: Importance of Green Certified Hotel: Turnover (%), 2011
  • Figure 14: Customer Expectations of Key Sustainable Facilities: All Respondents (%), 2011
  • Figure 15: Customer Expectations of Key Sustainable Facilities: Travel Frequency (%), 2011
  • Figure 16: Customer Expectations of Key Sustainable Facilities: Turnover (%), 2011
  • Figure 17: Critical Social Responsibility Initiatives: All Respondents (%), 2012
  • Figure 18: Critical Social Responsibility Initiatives: Travel Frequency (%), 2012
  • Figure 19: Critical Social Responsibility Initiatives: Turnover (%), 2012
  • Figure 20: Chief Technology Features: All Respondents (%), 2011-2012
  • Figure 21: Chief Technology Features: Travel Frequency (%), 2011-2012
  • Figure 22: Chief Technology Features: Turnover (%), 2011-2012
  • Figure 23: Key Website Features Influencing Online Reservations: All Respondents (%), 2012
  • Figure 24: Key Website Features Influencing Online Reservations: Travel Frequency (%), 2012
  • Figure 25: Key Website Features Influencing Online Reservations: Turnover (%), 2011-2012
  • Figure 26: Importance of Mobile Technology Services: All Respondents (%), 2011-2012
  • Figure 27: Importance of Mobile Technology Services: Travel Frequency (%), 2011-2012
  • Figure 28: Importance of Mobile Technology Services: Turnover (%), 2011-2012
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