トラベルおよびペイメント - 英国の動向：2020年

当レポートでは、英国における旅行およびトラベルペイメント動向について調査し、旅行前の移動、海外で使用する決済手段、決済手段を選択する促進要因、プリペイドトラベルカード、クレジットカード、および旅行保険といった旅行に関連する様々な金融サービスを対象としており、COVID-19が旅行に与える影響、リワードプログラムに対する認識などについても調査しています。

内容

• 調査手法
• 英国の旅行行動に対するCOVID-19の世界的な影響
• 将来の旅行

結論

• サマリー
• 重要考察
• 英国の消費者金融、消費者ペイメント、トラベルペイメントセクターにおける機会

The RFi Group UK Travel Report, is the latest report based on RFi Group's UK Travel Council (UKTC). The UKTC is one of RFi Group's many ongoing syndicated studies focused on delivering actionable insights to financial services sectors across the globe. This report in particular, covers the key findings from a biannual survey of 1000 plus respondents who have travelled overseas in the last 12 months and who are nationally representative of UK travellers. It includes insights on a diverse range of financial services related travel topics such as the pre-travel journey, payment methods used overseas, drivers of payment method choice, prepaid travel cards, credit cards, and travel insurance. The report also includes a thought-leading section focusing on understanding the impact of COVID-19 on travel. Some key questions answered in this section include:

• How has COVID-19 affected recent travel plans?
• What do future travel intentions look like?
• How do travellers currently perceive rewards programs?

Product overview: This is an essential and unique report for all financial service professionals working in the UK consumer banking, consumer payments and travel payments sectors.

Contents:

• Research Methodology
• Global impact of COVID-19 on UK travel behaviour
• Future Travel

The first trip after lockdown

Payment methods

Prepaid travel cards

Methodology:

• Fieldwork for the UK Travel Council is conducted online bi-annually in April and October. Due to COVID-19 and lockdown measures, 20H1 fieldwork was moved to June/July 2020.
• In total 1,072 who have travelled abroad in the last 12 months were interviewed. Survey respondents form a representative sample of recent travellers. Survey respondents were split between prepaid travel card users and non-prepaid travel card users
• Basic quotas were applied to ensure that respondents are representative of recent travellers by age, gender, region, and income. Respondents must hold a minimum of one banking product with a financial institution in their local market to qualify for this survey
• Effects and impact of the Covid-19 pandemic on the UK travel and travel payments sectors
• UK consumer sentiment towards current and return to travel
• Cash usage versus electronic payment methods when travelling (current behaviour and future intentions)
• Travel Card usage (Pre-paid and non pre-paid)
• Quarantine and travel corridor drivers and choice (by segment: Baby Boomers, GenX, Millennials)
• Drivers and choice of payment methods used abroad (current behaviour and future intentions)

Conclusions:

• Summary
• Key insights
• Opportunities for the UK consumer banking, consumer payments and travel payments sectors

Methodology:

• Survey respondents form a representative sample of recent travellers
• In total 1,072 who have travelled abroad in the last 12 months were interviewed
• Survey respondents were split between prepaid travel card users and non-prepaid travel card users
• Basic quotas were applied to ensure that respondents are representative of recent travellers by age, gender, region, and income
• Respondents must hold a minimum of one banking product with a financial institution in their local market to qualify for this survey

All surveys have been anonymized.

Market Availability: Australia, United Kingdom

Other Reports Available on Request include: Australian Travel and Payments Trends 2020