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市場調査レポート

音声分析ソフトウェアの世界市場

Global Speech Analytics Software Market Size, Status and Forecast 2019-2025

発行 QYResearch 商品コード 914516
出版日 ページ情報 英文 127 Pages
納期: 2-3営業日
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本日の銀行送金レート: 1USD=109.93円で換算しております。
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音声分析ソフトウェアの世界市場 Global Speech Analytics Software Market Size, Status and Forecast 2019-2025
出版日: 2019年10月23日 ページ情報: 英文 127 Pages
概要

当レポートでは、音声分析ソフトウェア市場を調査し、市場の概要、タイプ・用途・地域別の市場規模の推移と予測(過去5年間・今後6年間分)、企業別の収益動向、市場の成長要因および課題の分析、競合情勢、主要企業のプロファイルなどをまとめています。

目次

第1章 レポート概要

  • 調査範囲
  • 市場セグメント
  • 調査対象企業
  • 市場分析:タイプ別
    • クラウド
    • オンプレミス
  • 市場分析:用途別
    • 大企業
    • 中小企業
  • 調査目的
  • 調査対象期間

第2章 世界の音声分析ソフトウェア市場の成長動向

  • 市場規模
  • 成長動向:地域別
  • 産業動向
    • 主要動向
    • 市場の成長要因
    • 市場の課題
    • ファイブフォース分析

第3章 音声分析ソフトウェア市場のシェア:企業別

  • 市場規模:企業別
    • 収益額:企業別
    • 収益シェア:企業別
    • 市場集中度
  • 主要企業の本社所在地と事業エリア
  • 主要企業の製品・ソリューション・サービス
  • 市場参入時期
  • 合併・買収・拡大計画

第4章 世界の音声分析ソフトウェア市場:タイプ・用途別

  • 市場規模:タイプ別
  • 市場規模:用途別

第5章 北米の音声分析ソフトウェア市場

  • 市場規模
  • 主要企業
  • 市場規模:タイプ別
  • 市場規模:用途別

第6章 欧州の音声分析ソフトウェア市場

  • 市場規模
  • 主要企業
  • 市場規模:タイプ別
  • 市場規模:用途別

第7章 中国の音声分析ソフトウェア市場

  • 市場規模
  • 主要企業
  • 市場規模:タイプ別
  • 市場規模:用途別

第8章 日本の音声分析ソフトウェア市場

  • 市場規模
  • 主要企業
  • 市場規模:タイプ別
  • 市場規模:用途別

第9章 東南アジアの音声分析ソフトウェア市場

  • 市場規模
  • 主要企業
  • 市場規模:タイプ別
  • 市場規模:用途別

第10章 インドの音声分析ソフトウェア市場

  • 市場規模
  • 主要企業
  • 市場規模:タイプ別
  • 市場規模:用途別

第11章 中南米の音声分析ソフトウェア市場

  • 市場規模
  • 主要企業
  • 市場規模:タイプ別
  • 市場規模:用途別

第12章 企業プロファイル

  • Talkdesk
  • CallTrackingMetrics
  • Verint
  • NICE
  • CallMiner
  • Calabrio
  • CloudTalk
  • ExecVision
  • Tethr
  • VoiceBase
  • 3CLogic
  • Castel Communications
  • Cogitocorp
  • OnviSource
  • NewVoiceMedia
  • Google
  • Rocket Science Group

第13章 市場予測

  • 市場規模の予測:タイプ別
  • 市場規模の予測:用途別
  • 市場規模の予測:地域別
  • 北米
  • 欧州
  • 中国
  • 日本
  • 東南アジア
  • インド
  • 中南米

第14章 アナリストの視点/総論

第15章 付録

  • 調査方法
  • 免責事項
  • 著者について
図表

List of Tables and Figures

  • Table Speech Analytics Software Key Market Segments
  • Table Key Players Speech Analytics Software Covered
  • Table Global Speech Analytics Software Market Size Growth Rate by Type 2018-2025 (Million US$)
  • Figuer On-premise Figures
  • Table Key Players of On-premise
  • Figuer Cloud-based Figures
  • Table Key Players of Cloud-based
  • Table Global Speech Analytics Software Market Size Growth by Application 2019-2025 (Million US$)
  • Figure Global Speech Analytics Software Market Share by Application in 2018 & 2025
  • Figure Large Enterprises Case Studies
  • Figure SMEs Case Studies
  • Figure Speech Analytics Software Report Years Considered
  • Figure Global Speech Analytics Software Market Size and Growth Rate 2014-2025 (Million US$)
  • Table Global Speech Analytics Software Market Size by Regions 2019-2025 (Million US$)
  • Table Global Speech Analytics Software Market Size by Regions 2019-2025 (Million US$)
  • Table Global Speech Analytics Software Market Share by Regions 2014-2019
  • Figure Global Speech Analytics Software Market Share by Regions 2014-2019
  • Figure Global Speech Analytics Software Market Share by Regions in 2018
  • Table Market Top Trends
  • Table Key Drivers: Impact Analysis (2019-2025)
  • Table Key Challenges
  • Figure PORTER'S FIVE FORCES ANALYSIS
  • Table Global Speech Analytics Software Revenue by by Players (2014-2019) (Million US$)
  • Table Global Speech Analytics Software Market Share by by Players (2014-2019)
  • Figure Global Speech Analytics Software Market Share by by Players in 2018
  • Table Global Speech Analytics Software by Players Market Concentration Ratio (CR5 and HHI)
  • Table Key Players Head office and Area Served
  • Table Key Players Speech Analytics Software Product/Solution/Service
  • Table Date of Enter into Speech Analytics Software Market
  • Table Mergers & Acquisitions, Expansion Plans
  • Table Global Speech Analytics Software Market Size by Type (2014-2019) (Million US$)
  • Table Global Speech Analytics Software Market Size Share by Type (2014-2019)
  • Figure Global Speech Analytics Software Market Size Market Share by Type (2014-2019)
  • Table Global Speech Analytics Software Market Size by Application (2014-2019) (Million US$)
  • Table Global Speech Analytics Software Market Size Share by Application (2014-2019)
  • Figure Global Speech Analytics Software Market Size Market Share by Application (2014-2019)
  • Figure Global Speech Analytics Software Revenue Market Share by Application in 2018
  • Figure North America Speech Analytics Software Market Size 2014-2019 (Million US$)
  • Table North America Key Players Speech Analytics Software Revenue (2018-2019) (Million US$)
  • Table North America Key Players Speech Analytics Software Market Share (2018-2019)
  • Table North America Speech Analytics Software Market Size by Type 2014-2019 (Million US$)
  • Table North America Speech Analytics Software Market Share by Type 2014-2019
  • Table North America Speech Analytics Software Market Size by Application 2014-2019 (Million US$)
  • Table North America Speech Analytics Software Market Share by Application 2014-2019
  • Figure Europe Speech Analytics Software Market Size 2014-2019 (Million US$)
  • Table Europe Key Players Speech Analytics Software Revenue (2018-2019) (Million US$)
  • Table Europe Key Players Speech Analytics Software Market Share (2018-2019)
  • Table Europe Speech Analytics Software Market Size by Type 2014-2019 (Million US$)
  • Table Europe Speech Analytics Software Market Share by Type 2014-2019
  • Table Europe Speech Analytics Software Market Size by Application 2014-2019 (Million US$)
  • Table Europe Speech Analytics Software Market Share by Application 2014-2019
  • Figure China Speech Analytics Software Market Size 2014-2019 (Million US$)
  • Table China Key Players Speech Analytics Software Revenue (2018-2019) (Million US$)
  • Table China Key Players Speech Analytics Software Market Share (2018-2019)
  • Table China Speech Analytics Software Market Size by Type 2014-2019 (Million US$)
  • Table China Speech Analytics Software Market Share by Type 2014-2019
  • Table China Speech Analytics Software Market Size by Application 2014-2019 (Million US$)
  • Table China Speech Analytics Software Market Share by Application 2014-2019
  • Figure Japan Speech Analytics Software Market Size 2014-2019 (Million US$)
  • Table Japan Key Players Speech Analytics Software Revenue (2018-2019) (Million US$)
  • Table Japan Key Players Speech Analytics Software Market Share (2018-2019)
  • Table Japan Speech Analytics Software Market Size by Type 2014-2019 (Million US$)
  • Table Japan Speech Analytics Software Market Share by Type 2014-2019
  • Table Japan Speech Analytics Software Market Size by Application 2014-2019 (Million US$)
  • Table Japan Speech Analytics Software Market Share by Application 2014-2019
  • Figure Southeast Asia Speech Analytics Software Market Size 2014-2019 (Million US$)
  • Table Southeast Asia Key Players Speech Analytics Software Revenue (2018-2019) (Million US$)
  • Table Southeast Asia Key Players Speech Analytics Software Market Share (2018-2019)
  • Table Southeast Asia Speech Analytics Software Market Size by Type 2014-2019 (Million US$)
  • Table Southeast Asia Speech Analytics Software Market Share by Type 2014-2019
  • Table Southeast Asia Speech Analytics Software Market Size by Application 2014-2019 (Million US$)
  • Table Southeast Asia Speech Analytics Software Market Share by Application 2014-2019
  • Figure India Speech Analytics Software Market Size 2014-2019 (Million US$)
  • Table India Key Players Speech Analytics Software Revenue (2018-2019) (Million US$)
  • Table India Key Players Speech Analytics Software Market Share (2018-2019)
  • Table India Speech Analytics Software Market Size by Type 2014-2019 (Million US$)
  • Table India Speech Analytics Software Market Share by Type 2014-2019
  • Table India Speech Analytics Software Market Size by Application 2014-2019 (Million US$)
  • Table India Speech Analytics Software Market Share by Application 2014-2019
  • Figure Central & South America Speech Analytics Software Market Size 2014-2019 (Million US$)
  • Table Central & South America Key Players Speech Analytics Software Revenue (2018-2019) (Million US$)
  • Table Central & South America Key Players Speech Analytics Software Market Share (2018-2019)
  • Table Central & South America Speech Analytics Software Market Size by Type 2014-2019 (Million US$)
  • Table Central & South America Speech Analytics Software Market Share by Type 2014-2019
  • Table Central & South America Speech Analytics Software Market Size by Application 2014-2019 (Million US$)
  • Table Central & South America Speech Analytics Software Market Share by Application 2014-2019
  • Table Talkdesk Company Details
  • Table Talkdesk Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure Talkdesk Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table Talkdesk Recent Development
  • Table CallTrackingMetrics Company Details
  • Table CallTrackingMetrics Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure CallTrackingMetrics Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table CallTrackingMetrics Recent Development
  • Table Verint Company Details
  • Table Verint Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure Verint Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table Verint Recent Development
  • Table NICE Company Details
  • Table NICE Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure NICE Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table NICE Recent Development
  • Table CallMiner Company Details
  • Table CallMiner Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure CallMiner Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table CallMiner Recent Development
  • Table Calabrio Company Details
  • Table Calabrio Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure Calabrio Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table Calabrio Recent Development
  • Table CloudTalk Company Details
  • Table CloudTalk Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure CloudTalk Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table CloudTalk Recent Development
  • Table ExecVision Company Details
  • Table ExecVision Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure ExecVision Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table ExecVision Recent Development
  • Table Tethr Company Details
  • Table Tethr Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure Tethr Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table Tethr Recent Development
  • Table VoiceBase Company Details
  • Table VoiceBase Revenue in Speech Analytics Software Business 2014-2019 (Million US$)
  • Figure VoiceBase Revenue Growth Rate in Speech Analytics Software Business (2014-2019)
  • Table VoiceBase Recent Development
  • Table 3CLogic Company Details
  • Table Castel Communications Company Details
  • Table Cogitocorp Company Details
  • Table OnviSource Company Details
  • Table NewVoiceMedia Company Details
  • Table Google Company Details
  • Table Rocket Science Group Company Details
  • Table Global Speech Analytics Software Market Size by Regions (Million US$) 2019-2025
  • Figure Global Speech Analytics Software Market Size Share by Regions (2019-2025)
  • Figure Global Speech Analytics Software Market Size Share by Regions in 2025
  • Figure North America Speech Analytics Software Market Size Forecast (2019-2025)(Million USD)
  • Figure Europe Speech Analytics Software Market Size Forecast (2019-2025)(Million USD)
  • Figure China Speech Analytics Software Market Size Forecast (2019-2025)(Million USD)
  • Figure Japan Speech Analytics Software Market Size Forecast (2019-2025)(Million USD)
  • Figure Southeast Asia Speech Analytics Software Market Size Forecast (2019-2025)(Million USD)
  • Figure India Speech Analytics Software Market Size Forecast (2019-2025)(Million USD)
  • Figure Central & South America Speech Analytics Software Market Size Forecast (2019-2025)(Million USD)
  • Table Global Speech Analytics Software Market Size by Product (2019-2025) (Million US$)
  • Figure Global Speech Analytics Software Market Size by Product (2019-2025)
  • Figure Global Speech Analytics Software Market Size by Product in 2025
  • Table Global Speech Analytics Software Market Size by Application (2019-2025) (Million US$)
  • Figure Global Speech Analytics Software Market Size by Application (2019-2025)
  • Figure Global Speech Analytics Software Market Size by Application in 2025
  • Table Research Programs/Design for This Report
  • Figure Bottom-up and Top-down Approaches for This Report
  • Figure Data Triangulation
  • Table Key Data Information from Secondary Sources
  • Table Key Data Information from Primary Sources
目次

Speech analytics software analyzes ongoing or recorded calls and interprets emotional cues for quality assurance purposes.

In 2018, the global Speech Analytics Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Speech Analytics Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Speech Analytics Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study

  • Talkdesk
  • CallTrackingMetrics
  • Verint
  • NICE
  • CallMiner
  • Calabrio
  • CloudTalk
  • ExecVision
  • Tethr
  • VoiceBase
  • 3CLogic
  • Castel Communications
  • Cogitocorp
  • OnviSource
  • NewVoiceMedia
  • Google
  • Rocket Science Group

Market segment by Type, the product can be split into

  • On-premise
  • Cloud-based

Market segment by Application, split into

  • Large Enterprises
  • SMEs

Market segment by Regions/Countries, this report covers

  • North America
  • Europe
  • China
  • Japan
  • Southeast Asia
  • India
  • Central & South America

The study objectives of this report are:

  • To analyze global Speech Analytics Software status, future forecast, growth opportunity, key market and key players.
  • To present the Speech Analytics Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
  • To strategically profile the key players and comprehensively analyze their development plan and strategies.
  • To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Speech Analytics Software are as follows:

  • History Year: 2014-2018
  • Base Year: 2018
  • Estimated Year: 2019
  • Forecast Year 2019 to 2025

For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

1 Report Overview

  • 1.1 Study Scope
  • 1.2 Key Market Segments
  • 1.3 Players Covered
  • 1.4 Market Analysis by Type
    • 1.4.1 Global Speech Analytics Software Market Size Growth Rate by Type (2014-2025)
    • 1.4.2 On-premise
    • 1.4.3 Cloud-based
  • 1.5 Market by Application
    • 1.5.1 Global Speech Analytics Software Market Share by Application (2019-2025)
    • 1.5.2 Large Enterprises
    • 1.5.3 SMEs
  • 1.6 Study Objectives
  • 1.7 Years Considered

2 Global Growth Trends

  • 2.1 Speech Analytics Software Market Size
  • 2.2 Speech Analytics Software Growth Trends by Regions
    • 2.2.1 Speech Analytics Software Market Size by Regions (2019-2025)
    • 2.2.2 Speech Analytics Software Market Share by Regions (2014-2019)
  • 2.3 Industry Trends
    • 2.3.1 Market Top Trends
    • 2.3.2 Market Drivers
    • 2.3.3 Market Challenges
    • 2.3.4 Porter's Five Forces Analysis

3 Market Share by Key Players

  • 3.1 Speech Analytics Software Market Size by by Players
    • 3.1.1 Global Speech Analytics Software Revenue by by Players (2014-2019)
    • 3.1.2 Global Speech Analytics Software Revenue Market Share by by Players (2014-2019)
    • 3.1.3 Global Speech Analytics Software Market Concentration Ratio (CR5 and HHI)
  • 3.2 Speech Analytics Software Key Players Head office and Area Served
  • 3.3 Key Players Speech Analytics Software Product/Solution/Service
  • 3.4 Date of Enter into Speech Analytics Software Market
  • 3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application

  • 4.1 Global Speech Analytics Software Market Size by Type (2014-2019)
  • 4.2 Global Speech Analytics Software Market Size by Application (2014-2019)

5 North America

  • 5.1 North America Speech Analytics Software Market Size (2014-2019)
  • 5.2 Speech Analytics Software Key Players in North America
  • 5.3 North America Speech Analytics Software Market Size by Type
  • 5.4 North America Speech Analytics Software Market Size by Application

6 Europe

  • 6.1 Europe Speech Analytics Software Market Size (2014-2019)
  • 6.2 Speech Analytics Software Key Players in Europe
  • 6.3 Europe Speech Analytics Software Market Size by Type
  • 6.4 Europe Speech Analytics Software Market Size by Application

7 China

  • 7.1 China Speech Analytics Software Market Size (2014-2019)
  • 7.2 Speech Analytics Software Key Players in China
  • 7.3 China Speech Analytics Software Market Size by Type
  • 7.4 China Speech Analytics Software Market Size by Application

8 Japan

  • 8.1 Japan Speech Analytics Software Market Size (2014-2019)
  • 8.2 Speech Analytics Software Key Players in Japan
  • 8.3 Japan Speech Analytics Software Market Size by Type
  • 8.4 Japan Speech Analytics Software Market Size by Application

9 Southeast Asia

  • 9.1 Southeast Asia Speech Analytics Software Market Size (2014-2019)
  • 9.2 Speech Analytics Software Key Players in Southeast Asia
  • 9.3 Southeast Asia Speech Analytics Software Market Size by Type
  • 9.4 Southeast Asia Speech Analytics Software Market Size by Application

10 India

  • 10.1 India Speech Analytics Software Market Size (2014-2019)
  • 10.2 Speech Analytics Software Key Players in India
  • 10.3 India Speech Analytics Software Market Size by Type
  • 10.4 India Speech Analytics Software Market Size by Application

11 Central & South America

  • 11.1 Central & South America Speech Analytics Software Market Size (2014-2019)
  • 11.2 Speech Analytics Software Key Players in Central & South America
  • 11.3 Central & South America Speech Analytics Software Market Size by Type
  • 11.4 Central & South America Speech Analytics Software Market Size by Application

12 International Players Profiles

  • 12.1 Talkdesk
    • 12.1.1 Talkdesk Company Details
    • 12.1.2 Company Description and Business Overview
    • 12.1.3 Speech Analytics Software Introduction
    • 12.1.4 Talkdesk Revenue in Speech Analytics Software Business (2014-2019))
    • 12.1.5 Talkdesk Recent Development
  • 12.2 CallTrackingMetrics
    • 12.2.1 CallTrackingMetrics Company Details
    • 12.2.2 Company Description and Business Overview
    • 12.2.3 Speech Analytics Software Introduction
    • 12.2.4 CallTrackingMetrics Revenue in Speech Analytics Software Business (2014-2019)
    • 12.2.5 CallTrackingMetrics Recent Development
  • 12.3 Verint
    • 12.3.1 Verint Company Details
    • 12.3.2 Company Description and Business Overview
    • 12.3.3 Speech Analytics Software Introduction
    • 12.3.4 Verint Revenue in Speech Analytics Software Business (2014-2019)
    • 12.3.5 Verint Recent Development
  • 12.4 NICE
    • 12.4.1 NICE Company Details
    • 12.4.2 Company Description and Business Overview
    • 12.4.3 Speech Analytics Software Introduction
    • 12.4.4 NICE Revenue in Speech Analytics Software Business (2014-2019)
    • 12.4.5 NICE Recent Development
  • 12.5 CallMiner
    • 12.5.1 CallMiner Company Details
    • 12.5.2 Company Description and Business Overview
    • 12.5.3 Speech Analytics Software Introduction
    • 12.5.4 CallMiner Revenue in Speech Analytics Software Business (2014-2019)
    • 12.5.5 CallMiner Recent Development
  • 12.6 Calabrio
    • 12.6.1 Calabrio Company Details
    • 12.6.2 Company Description and Business Overview
    • 12.6.3 Speech Analytics Software Introduction
    • 12.6.4 Calabrio Revenue in Speech Analytics Software Business (2014-2019)
    • 12.6.5 Calabrio Recent Development
  • 12.7 CloudTalk
    • 12.7.1 CloudTalk Company Details
    • 12.7.2 Company Description and Business Overview
    • 12.7.3 Speech Analytics Software Introduction
    • 12.7.4 CloudTalk Revenue in Speech Analytics Software Business (2014-2019)
    • 12.7.5 CloudTalk Recent Development
  • 12.8 ExecVision
    • 12.8.1 ExecVision Company Details
    • 12.8.2 Company Description and Business Overview
    • 12.8.3 Speech Analytics Software Introduction
    • 12.8.4 ExecVision Revenue in Speech Analytics Software Business (2014-2019)
    • 12.8.5 ExecVision Recent Development
  • 12.9 Tethr
    • 12.9.1 Tethr Company Details
    • 12.9.2 Company Description and Business Overview
    • 12.9.3 Speech Analytics Software Introduction
    • 12.9.4 Tethr Revenue in Speech Analytics Software Business (2014-2019)
    • 12.9.5 Tethr Recent Development
  • 12.10 VoiceBase
    • 12.10.1 VoiceBase Company Details
    • 12.10.2 Company Description and Business Overview
    • 12.10.3 Speech Analytics Software Introduction
    • 12.10.4 VoiceBase Revenue in Speech Analytics Software Business (2014-2019)
    • 12.10.5 VoiceBase Recent Development
  • 12.11 3CLogic
  • 12.12 Castel Communications
  • 12.13 Cogitocorp
  • 12.14 OnviSource
  • 12.15 NewVoiceMedia
  • 12.16 Google
  • 12.17 Rocket Science Group

13 Market Forecast 2019-2025

  • 13.1 Market Size Forecast by Product (2019-2025)
  • 13.2 Market Size Forecast by Application (2019-2025)
  • 13.3 Market Size Forecast by Regions
  • 13.4 North America
  • 13.5 Europe
  • 13.6 China
  • 13.7 Japan
  • 13.8 Southeast Asia
  • 13.9 India
  • 13.10 Central & South America

14 Analyst's Viewpoints/Conclusions

15 Appendix

  • 15.1 Research Methodology
    • 15.1.1 Methodology/Research Approach
      • 15.1.1.1 Research Programs/Design
      • 15.1.1.2 Market Size Estimation
      • 15.1.1.3 Market Breakdown and Data Triangulation
    • 15.1.2 Data Source
      • 15.1.2.1 Secondary Sources
      • 15.1.2.2 Primary Sources
  • 15.2 Disclaimer
  • 15.3 Author Details
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