デフォルト表紙
市場調査レポート
商品コード
930694

音声アシスタントの世界市場 - 構成品目・技術・用途・利用者・導入形態・利用業種別分析と産業の規模、シェア、動向、成長率、予測:2030年まで

Voice Assistant Market Research Report: By Component, Technology, Application, End User, Deployment, Industry and Industry Size, Share, Trends, Growth And Forecast to 2030

出版日: | 発行: Prescient & Strategic Intelligence Private Limited | ページ情報: 英文 170 Pages | 納期: 2-3営業日

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=110.86円
音声アシスタントの世界市場 - 構成品目・技術・用途・利用者・導入形態・利用業種別分析と産業の規模、シェア、動向、成長率、予測:2030年まで
出版日: 2020年01月01日
発行: Prescient & Strategic Intelligence Private Limited
ページ情報: 英文 170 Pages
納期: 2-3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

音声アシスタントの世界市場は、2019年の取引価額で17億2360万ドル規模。これが分析対象とした2020-2030年の期間を通じて29.7%の年成長率で拡大し、2030年には268億7260万ドルに到達するものと予測されます。市場成長を支えるのは、窓口業務での需要増や顧客体験向上ニーズ。音声アシスタントとは、利用者を助ける目的で音声認識アプリケーションを介して自然言語処理、会話分析、音声認識アシスト技術を駆使するソフトウェアを指すものであり、その市場構成はサービスとソフトウェアの2つに大別されます。

当レポートでは、音声アシスタントの世界市場に注目し、2020-2030年の期間における取引規模を構成品目、技術、用途、利用者、導入形態、利用業種、地域の別に試算するほか、参入企業間の競合状況など最新の調査情報を提供します。

第1章 調査の背景

  • 調査目的
  • 市場の定義
  • 調査範囲
    • 構成品目別市場区分
    • 技術別市場区分
    • 用途別市場区分
    • 利用者別市場区分
    • 導入形態別市場区分
    • 利用業種別市場区分
    • 地域別市場区分
    • 分析対象期間
    • 市場データの表記単位
  • 主要ステークホルダー

第2章 調査方法

  • 二次調査
  • 一次調査
    • 一次情報提供者の内訳
  • 市場規模の試算
  • 三角法データ評価
  • 調査の前提

第3章 エグゼクティブサマリー

第4章 イントロダクション

  • 市場区分の定義
    • 構成品目別
    • 技術別
    • 用途別
    • 利用者別
    • 導入形態別
    • 利用業種別
  • バリューチェーン分析
  • 市場動態
    • 潮流
    • 推進要因
    • 抑制要因
    • 発展機会
  • Porterのファイブフォース分析
    • 買い手の交渉力
    • 売り手の交渉力
    • 新規参入者の脅威
    • 競合度
    • 代替品の脅威

第5章 世界市場の規模と予測

  • 構成品目別
    • サービス別
  • 技術別
  • 用途別
  • 利用者別
  • 導入形態別
  • 利用業種別
  • 地域別

第6章 北米市場の規模と予測

  • 構成品目別
    • サービス別
  • 技術別
  • 用途別
  • 利用者別
  • 導入形態別
  • 利用業種別
  • 国別

第7章 欧州市場の規模と予測

  • 構成品目別
    • サービス別
  • 技術別
  • 用途別
  • 利用者別
  • 導入形態別
  • 利用業種別
  • 国別

第8章 アジア太平洋州市場の規模と予測

  • 構成品目別
    • サービス別
  • 技術別
  • 用途別
  • 利用者別
  • 導入形態別
  • 利用業種別
  • 国別

第9章 中南米市場の規模と予測

  • 構成品目別
    • サービス別
  • 技術別
  • 用途別
  • 利用者別
  • 導入形態別
  • 利用業種別
  • 国別

第10章 中東・アフリカ市場の規模と予測

  • 構成品目別
    • サービス別
  • 技術別
  • 用途別
  • 利用者別
  • 導入形態別
  • 利用業種別
  • 国別

第11章 競合環境

  • 主要参入企業および各社取り扱い品目一覧
  • 主要参入企業の競合ベンチマーキング
  • 主要参入企業の市場シェア分析
  • 主要参入企業の施策展開
    • 事業統合・買収
    • 提携

第12章 企業プロファイル(事業概要、提供品目・サービス、主要収支サマリー)

  • Alphabet Inc.
  • Amazon.com Inc.
  • Microsoft Corporation
  • Apple Inc.
  • International Business Machines (IBM) Corporation
  • Nuance Communications Inc.
  • Verint Systems Inc.
  • Samsung Electronics Co. Ltd.
  • Orange SA
  • Nokia Corporation

第13章 付録

  • 略語
  • 出典と参考資料
  • 関連レポート
図表

List of Tables

  • TABLE 1 ANALYSIS PERIOD OF THE STUDY
  • TABLE 2 DRIVERS FOR THE MARKET: VOICE ASSISTANT
  • TABLE 3 RESTRAINTS FOR THE MARKET: VOICE ASSISTANT
  • TABLE 4 GLOBAL VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2019)
  • TABLE 5 GLOBAL VOICE ASSISTANT MARKET, BY COMPONENT, $M (2020-2030)
  • TABLE 6 GLOBAL VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2019)
  • TABLE 7 GLOBAL VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2020-2030)
  • TABLE 8 GLOBAL VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2019)
  • TABLE 9 GLOBAL VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2020-2030)
  • TABLE 10 GLOBAL VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2019)
  • TABLE 11 GLOBAL VOICE ASSISTANT MARKET, BY APPLICATION, $M (2020-2030)
  • TABLE 12 GLOBAL VOICE ASSISTANT MARKET, BY END USER, $M (2014-2019)
  • TABLE 13 GLOBAL VOICE ASSISTANT MARKET, BY END USER, $M (2020-2030)
  • TABLE 14 GLOBAL VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2019)
  • TABLE 15 GLOBAL VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2020-2030)
  • TABLE 16 GLOBAL VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2019)
  • TABLE 17 GLOBAL VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2020-2030)
  • TABLE 18 GLOBAL VOICE ASSISTANT MARKET, BY REGION, $M (2014-2019)
  • TABLE 19 GLOBAL VOICE ASSISTANT MARKET, BY REGION, $M (2020-2030)
  • TABLE 20 NORTH AMERICA VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2019)
  • TABLE 21 NORTH AMERICA VOICE ASSISTANT MARKET, BY COMPONENT, $M (2020-2030)
  • TABLE 22 NORTH AMERICA VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2019)
  • TABLE 23 NORTH AMERICA VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2020-2030)
  • TABLE 24 NORTH AMERICA VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2019)
  • TABLE 25 NORTH AMERICA VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2020-2030)
  • TABLE 26 NORTH AMERICA VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2019)
  • TABLE 27 NORTH AMERICA VOICE ASSISTANT MARKET, BY APPLICATION, $M (2020-2030)
  • TABLE 28 NORTH AMERICA VOICE ASSISTANT MARKET, BY END USER, $M (2014-2019)
  • TABLE 29 NORTH AMERICA VOICE ASSISTANT MARKET, BY END USER, $M (2020-2030)
  • TABLE 30 NORTH AMERICA VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2019)
  • TABLE 31 NORTH AMERICA VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2020-2030)
  • TABLE 32 NORTH AMERICA VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2019)
  • TABLE 33 NORTH AMERICA VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2020-2030)
  • TABLE 34 NORTH AMERICA VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2019)
  • TABLE 35 NORTH AMERICA VOICE ASSISTANT MARKET, BY COUNTRY, $M (2020-2030)
  • TABLE 36 EUROPE VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2019)
  • TABLE 37 EUROPE VOICE ASSISTANT MARKET, BY COMPONENT, $M (2020-2030)
  • TABLE 38 EUROPE VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2019)
  • TABLE 39 EUROPE VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2020-2030)
  • TABLE 40 EUROPE VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2019)
  • TABLE 41 EUROPE VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2020-2030)
  • TABLE 42 EUROPE VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2019)
  • TABLE 43 EUROPE VOICE ASSISTANT MARKET, BY APPLICATION, $M (2020-2030)
  • TABLE 44 EUROPE VOICE ASSISTANT MARKET, BY END USER, $M (2014-2019)
  • TABLE 45 EUROPE VOICE ASSISTANT MARKET, BY END USER, $M (2020-2030)
  • TABLE 46 EUROPE VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2019)
  • TABLE 47 EUROPE VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2020-2030)
  • TABLE 48 EUROPE VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2019)
  • TABLE 49 EUROPE VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2020-2030)
  • TABLE 50 EUROPE VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2019)
  • TABLE 51 EUROPE VOICE ASSISTANT MARKET, BY COUNTRY, $M (2020-2030)
  • TABLE 52 APAC VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2019)
  • TABLE 53 APAC VOICE ASSISTANT MARKET, BY COMPONENT, $M (2020-2030)
  • TABLE 54 APAC VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2019)
  • TABLE 55 APAC VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2020-2030)
  • TABLE 56 APAC VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2019)
  • TABLE 57 APAC VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2020-2030)
  • TABLE 58 APAC VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2019)
  • TABLE 59 APAC VOICE ASSISTANT MARKET, BY APPLICATION, $M (2020-2030)
  • TABLE 60 APAC VOICE ASSISTANT MARKET, BY END USER, $M (2014-2019)
  • TABLE 61 APAC VOICE ASSISTANT MARKET, BY END USER, $M (2020-2030)
  • TABLE 62 APAC VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2019)
  • TABLE 63 APAC VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2020-2030)
  • TABLE 64 APAC VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2019)
  • TABLE 65 APAC VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2020-2030)
  • TABLE 66 APAC VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2019)
  • TABLE 67 APAC VOICE ASSISTANT MARKET, BY COUNTRY, $M (2020-2030)
  • TABLE 68 LATAM VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2019)
  • TABLE 69 LATAM VOICE ASSISTANT MARKET, BY COMPONENT, $M (2020-2030)
  • TABLE 70 LATAM VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2019)
  • TABLE 71 LATAM VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2020-2030)
  • TABLE 72 LATAM VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2019)
  • TABLE 73 LATAM VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2020-2030)
  • TABLE 74 LATAM VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2019)
  • TABLE 75 LATAM VOICE ASSISTANT MARKET, BY APPLICATION, $M (2020-2030)
  • TABLE 76 LATAM VOICE ASSISTANT MARKET, BY END USER, $M (2014-2019)
  • TABLE 77 LATAM VOICE ASSISTANT MARKET, BY END USER, $M (2020-2030)
  • TABLE 78 LATAM VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2019)
  • TABLE 79 LATAM VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2020-2030)
  • TABLE 80 LATAM VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2019)
  • TABLE 81 LATAM VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2020-2030)
  • TABLE 82 LATAM VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2019)
  • TABLE 83 LATAM VOICE ASSISTANT MARKET, BY COUNTRY, $M (2020-2030)
  • TABLE 84 MEA VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2019)
  • TABLE 85 MEA VOICE ASSISTANT MARKET, BY COMPONENT, $M (2020-2030)
  • TABLE 86 MEA VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2019)
  • TABLE 87 MEA VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2020-2030)
  • TABLE 88 MEA VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2019)
  • TABLE 89 MEA VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2020-2030)
  • TABLE 90 MEA VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2019)
  • TABLE 91 MEA VOICE ASSISTANT MARKET, BY APPLICATION, $M (2020-2030)
  • TABLE 92 MEA VOICE ASSISTANT MARKET, BY END USER, $M (2014-2019)
  • TABLE 93 MEA VOICE ASSISTANT MARKET, BY END USER, $M (2020-2030)
  • TABLE 94 MEA VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2019)
  • TABLE 95 MEA VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2020-2030)
  • TABLE 96 MEA VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2019)
  • TABLE 97 MEA VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2020-2030)
  • TABLE 98 MEA VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2019)
  • TABLE 99 MEA VOICE ASSISTANT MARKET, BY COUNTRY, $M (2020-2030)
  • TABLE 100 LIST OF PLAYERS AND THEIR OFFERINGS
  • TABLE 101 COMPETITIVE BENCHMARKING OF KEY PLAYERS
  • TABLE 102 GLOBAL VOICE ASSISTANT MARKET SHARE ANALYSIS OF KEY PLAYERS (2018)
  • TABLE 103 ALPHABET INC. - AT A GLANCE
  • TABLE 104 ALPHABET INC. - KEY FINANCIAL SUMMARY
  • TABLE 105 AMAZON.COM INC. - AT A GLANCE
  • TABLE 106 AMAZON.COM INC. - KEY FINANCIAL SUMMARY
  • TABLE 107 MICROSOFT CORPORATION - AT A GLANCE
  • TABLE 108 MICROSOFT CORPORATION - KEY FINANCIAL SUMMARY
  • TABLE 109 APPLE INC. - AT A GLANCE
  • TABLE 110 APPLE INC. - KEY FINANCIAL SUMMARY
  • TABLE 111 IBM CORPORATION - AT A GLANCE
  • TABLE 112 IBM CORPORATION - KEY FINANCIAL SUMMARY
  • TABLE 113 NUANCE COMMUNICATIONS INC. - AT A GLANCE
  • TABLE 114 NUANCE COMMUNICATIONS INC. - KEY FINANCIAL SUMMARY
  • TABLE 115 VERINT SYSTEMS INC. - AT A GLANCE
  • TABLE 116 VERINT SYSTEMS INC. - KEY FINANCIAL SUMMARY
  • TABLE 117 SAMSUNG ELECTRONICS CO. LTD. - AT A GLANCE
  • TABLE 118 SAMSUNG ELECTRONICS CO. LTD. - KEY FINANCIAL SUMMARY
  • TABLE 119 ORANGE SA - AT A GLANCE
  • TABLE 120 ORANGE SA - KEY FINANCIAL SUMMARY
  • TABLE 121 NOKIA CORPORATION - AT A GLANCE
  • TABLE 122 NOKIA CORPORATION - KEY FINANCIAL SUMMARY

List of Figures

  • FIG 1 RESEARCH SCOPE
  • FIG 2 RESEARCH METHODOLOGY
  • FIG 3 REGIONAL SPLIT OF PRIMARY AND SECONDARY RESEARCH
  • FIG 4 BREAKDOWN OF PRIMARY RESEARCH BY REGION
  • FIG 5 BREAKDOWN OF PRIMARY RESEARCH BY INDUSTRY PARTICIPANT
  • FIG 6 BREAKDOWN OF PRIMARY RESEARCH BY COMPANY TYPE
  • FIG 7 DATA TRIANGULATION APPROACH
  • FIG 8 GLOBAL VOICE ASSISTANT MARKET SUMMARY
  • FIG 9 VALUE CHAIN ANALYSIS OF VOICE ASSISTANT MARKET
  • FIG 10 BARGAINING POWER OF BUYERS
  • FIG 11 BARGAINING POWER OF SUPPLIERS
  • FIG 12 INTENSITY OF RIVALRY
  • FIG 13 THREAT OF NEW ENTRANTS
  • FIG 14 THREAT OF SUBSTITUTES
  • FIG 15 GLOBAL VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2030)
  • FIG 16 GLOBAL VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2030)
  • FIG 17 GLOBAL VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2030)
  • FIG 18 GLOBAL VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2030)
  • FIG 19 GLOBAL VOICE ASSISTANT MARKET, BY END USER, $M (2014-2030)
  • FIG 20 GLOBAL VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2030)
  • FIG 21 GLOBAL VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2030)
  • FIG 22 WORLDWIDE MAJOR MARKETS FOR VOICE ASSISTANT
  • FIG 23 GLOBAL VOICE ASSISTANT MARKET, BY REGION, $M (2014-2030)
  • FIG 24 NORTH AMERICA VOICE ASSISTANT MARKET SNAPSHOT
  • FIG 25 NORTH AMERICA VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2030)
  • FIG 26 NORTH AMERICA VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2030)
  • FIG 27 NORTH AMERICA VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2030)
  • FIG 28 NORTH AMERICA VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2030)
  • FIG 29 NORTH AMERICA VOICE ASSISTANT MARKET, BY END USER, $M (2014-2030)
  • FIG 30 NORTH AMERICA VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2030)
  • FIG 31 NORTH AMERICA VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2030)
  • FIG 32 NORTH AMERICA VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2030)
  • FIG 33 EUROPE VOICE ASSISTANT MARKET SNAPSHOT
  • FIG 34 EUROPE VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2030)
  • FIG 35 EUROPE VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2030)
  • FIG 36 EUROPE VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2030)
  • FIG 37 EUROPE VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2030)
  • FIG 38 EUROPE VOICE ASSISTANT MARKET, BY END USER, $M (2014-2030)
  • FIG 39 EUROPE VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2030)
  • FIG 40 EUROPE VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2030)
  • FIG 41 EUROPE VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2030)
  • FIG 42 APAC VOICE ASSISTANT MARKET SNAPSHOT
  • FIG 43 APAC VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2030)
  • FIG 44 APAC VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2030)
  • FIG 45 APAC VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2030)
  • FIG 46 APAC VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2030)
  • FIG 47 APAC VOICE ASSISTANT MARKET, BY END USER, $M (2014-2030)
  • FIG 48 APAC VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2030)
  • FIG 49 APAC VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2030)
  • FIG 50 APAC VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2030)
  • FIG 51 LATAM VOICE ASSISTANT MARKET SNAPSHOT
  • FIG 52 LATAM VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2030)
  • FIG 53 LATAM VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2030)
  • FIG 54 LATAM VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2030)
  • FIG 55 LATAM VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2030)
  • FIG 56 LATAM VOICE ASSISTANT MARKET, BY END USER, $M (2014-2030)
  • FIG 57 LATAM VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2030)
  • FIG 58 LATAM VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2030)
  • FIG 59 LATAM VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2030)
  • FIG 60 MEA VOICE ASSISTANT MARKET SNAPSHOT
  • FIG 61 MEA VOICE ASSISTANT MARKET, BY COMPONENT, $M (2014-2030)
  • FIG 62 MEA VOICE ASSISTANT SERVICE MARKET, BY TYPE, $M (2014-2030)
  • FIG 63 MEA VOICE ASSISTANT MARKET, BY TECHNOLOGY, $M (2014-2030)
  • FIG 64 MEA VOICE ASSISTANT MARKET, BY APPLICATION, $M (2014-2030)
  • FIG 65 MEA VOICE ASSISTANT MARKET, BY END USER, $M (2014-2030)
  • FIG 66 MEA VOICE ASSISTANT MARKET, BY DEPLOYMENT, $M (2014-2030)
  • FIG 67 MEA VOICE ASSISTANT MARKET, BY INDUSTRY, $M (2014-2030)
  • FIG 68 MEA VOICE ASSISTANT MARKET, BY COUNTRY, $M (2014-2030)
  • FIG 69 ALPHABET INC. - REVENUE SPLIT BY SEGMENT AND GEOGRAPHY (2018)
  • FIG 70 AMAZON.COM INC. - REVENUE SPLIT BY SEGMENT AND GEOGRAPHY (2018)
  • FIG 71 MICROSOFT CORPORATION - REVENUE SPLIT BY SEGMENT AND GEOGRAPHY (2019)
  • FIG 72 APPLE INC. - REVENUE SPLIT BY GEOGRAPHY (2018)
  • FIG 73 IBM CORPORATION - REVENUE SPLIT BY SEGMENT AND GEOGRAPHY (2018)
  • FIG 74 NUANCE COMMUNICATIONS INC. - REVENUE SPLIT BY SEGMENT AND GEOGRAPHY (2019)
  • FIG 75 VERINT SYSTEMS INC. - REVENUE SPLIT BY SEGMENT AND GEOGRAPHY (2019)
  • FIG 76 SAMSUNG ELECTRONICS CO. LTD. - REVENUE SPLIT BY SEGMENT AND GEOGRAPHY (2018)
  • FIG 77 ORANGE SA - REVENUE SPLIT BY SEGMENT (2018)
  • FIG 78 NOKIA CORPORATION - REVENUE SPLIT BY SEGMENT AND GEOGRAPHY (2018)
目次
Product Code: IM11821

Valued at $1,723.6 million in 2019, the global voice assistant market is predicted to attain a value of $26,872.6 million by 2030, advancing at a 29.7% CAGR during the forecast period (2020-2030). The market is growing due to the rising demand in contact centers and requirement for enhanced customer experience. A software which utilizes natural language processing, speech analytics, and voice recognition technologies for helping users through voice recognition applications is referred to as voice assistant. In terms of component, the market is bifurcated into service and software.

When application is considered, the voice assistant market is divided into contact centers, messenger bots, websites, and others (which include smart watches, smartphones, smart speakers, and laptops). The messenger bots division held the largest share of the market during the historical period (2014-2019), owing to the rising utilization of online platforms for buying products and rising penetration of internet. The contact centers category is projected to grow at the fastest pace during the forecast period because of the integration of voice assistant technology in contact centers to help under customer insights better.

The rising demand for voice assistant in contact centers is another major driving factor of the voice assistant market. The voice assistant technology is based on the NLP technology, which aids devices in interacting with customers and assisting them in real time. The technology heals contact centers in gathering information on customers' preferences, opinions, and buying patterns. The data is analyzed through the voice assistant technology, which further enables enterprises to provide the users with personalized experience and proactive recommendations regarding different products and services.

In terms of industry, the voice assistant market is categorized into healthcare, banking, financial services, and insurance (BFSI), automotive, retail & e-commerce, and others (which include IT & telecommunication, hospitality, media & entertainment, transportation, public utility, defense, education, and manufacturing). Among these, the BFSI industry held the major share of the market during the historical period and is further expected to dominate the market during the forecast period. The highest CAGR is projected to be registered by the healthcare category during the forecast period, primarily due to the increasing focus on patient's engagement.

The increasing adoption of the voice assistant technology in the education sector is opening up wide opportunities for the players operating in the voice assistant market. Individuals of all ages are making use of digital platforms, such as blogs, video streaming sites, and social media, as a primary source of information or learning new skills apart from traditional courses. Therefore, the implementation of voice assistant in classrooms can help in enhancing the capabilities of students. Voice assistants are much preferred by the tutors due to their several capabilities.

The requirement for improved customer experience is a major driving factor of the voice assistant market in the U.S. and other countries. Organizations are integrating voice assistant solutions in their customer experience strategies for enhancing customers' experience and their engagement with the offered solutions. Voice assistant technology improves user experience through proper assistance in minimal time. Furthermore, while utilizing voice search, users expect relevant and quick answers from organizations, which is why industry players are collaborating with voice assistant solution providers in order to improve customer experience.

Hence, the market is being driven by the growing adoption of voice assistant in contact centers and rising need for enhancing customer experience.

TABLE OF CONTENTS

Chapter 1. Research Background

  • 1.1 Research Objectives
  • 1.2 Market Definition
  • 1.3 Research Scope
    • 1.3.1 Market Segmentation by Component
    • 1.3.2 Market Segmentation by Technology
    • 1.3.3 Market Segmentation by Application
    • 1.3.4 Market Segmentation by End User
    • 1.3.5 Market Segmentation by Deployment
    • 1.3.6 Market Segmentation by Industry
    • 1.3.7 Market Segmentation by Region
    • 1.3.8 Analysis Period
    • 1.3.9 Market Data Reporting Unit
      • 1.3.9.1 Value
  • 1.4 Key Stakeholders

Chapter 2. Research Methodology

  • 2.1 Secondary Research
  • 2.2 Primary Research
    • 2.2.1 Breakdown of Primary Research Respondents
      • 2.2.1.1 By region
      • 2.2.1.2 By industry participant
      • 2.2.1.3 By company type
  • 2.3 Market Size Estimation
  • 2.4 Data Triangulation
  • 2.5 Assumptions for the Study

Chapter 3. Executive Summary

Chapter 4. Introduction

  • 4.1 Definition of Market Segments
    • 4.1.1 By Component
      • 4.1.1.1 Solution
      • 4.1.1.2 Service
        • 4.1.1.2.1 Managed
        • 4.1.1.2.2 Professional
    • 4.1.2 By Technology
      • 4.1.2.1 Speech recognition
      • 4.1.2.2 Text-to-speech recognition
      • 4.1.2.3 Voice recognition
      • 4.1.2.4 NLP
    • 4.1.3 By Application
      • 4.1.3.1 Messenger bots
      • 4.1.3.2 Websites
      • 4.1.3.3 Contact centers
      • 4.1.3.4 Others
    • 4.1.4 By end user
      • 4.1.4.1 SMEs
      • 4.1.4.2 Large enterprises
      • 4.1.4.3 Individuals
    • 4.1.5 By Deployment
      • 4.1.5.1 On-premises
      • 4.1.5.2 Cloud
    • 4.1.6 By Industry
      • 4.1.6.1 BFSI
      • 4.1.6.2 Retail & e-commerce
      • 4.1.6.3 Healthcare
      • 4.1.6.4 Automotive
      • 4.1.6.5 Others
  • 4.2 Value Chain Analysis
  • 4.3 Market Dynamics
    • 4.3.1 Trends
      • 4.3.1.1 Increasing usage of smartphones
      • 4.3.1.2 Advancements in NLP & automatic speech recognition (ASR) ecosystem
    • 4.3.2 Drivers
      • 4.3.2.1 Need for enhanced customer experience
      • 4.3.2.2 Increasing demand in contact centers
      • 4.3.2.3 Impact analysis of restraints on market forecast
    • 4.3.3 Restraints
      • 4.3.3.1 Privacy invasion
      • 4.3.3.2 Impact analysis of restraints on market forecast
    • 4.3.4 Opportunities
      • 4.3.4.1 Adoption of cloud technology
      • 4.3.4.2 Rising opportunity from education sector
  • 4.4 Porter's Five Forces Analysis
    • 4.4.1 Bargaining Power of Buyers
    • 4.4.2 Bargaining Power of Suppliers
    • 4.4.3 Intensity of Rivalry
    • 4.4.4 Threat of New Entrants
    • 4.4.5 Threat of Substitutes

Chapter 5. Global Market Size and Forecast

  • 5.1 By Component
    • 5.1.1 By Service
  • 5.2 By Technology
  • 5.3 By Application
  • 5.4 By End User
  • 5.5 By Deployment
  • 5.6 By Industry
  • 5.7 By Region

Chapter 6. North America Market Size and Forecast

  • 6.1 By Component
    • 6.1.1 By Service
  • 6.2 By Technology
  • 6.3 By Application
  • 6.4 By End User
  • 6.5 By Deployment
  • 6.6 By Industry
  • 6.7 By Country

Chapter 7. Europe Market Size and Forecast

  • 7.1 By Component
    • 7.1.1 By Service
  • 7.2 By Technology
  • 7.3 By Application
  • 7.4 By End User
  • 7.5 By Deployment
  • 7.6 By Industry
  • 7.7 By Country

Chapter 8. APAC Market Size and Forecast

  • 8.1 By Component
    • 8.1.1 By Service
  • 8.2 By Technology
  • 8.3 By Application
  • 8.4 By End User
  • 8.5 By Deployment
  • 8.6 By Industry
  • 8.7 By Country

Chapter 9. LATAM Market Size and Forecast

  • 9.1 By Component
    • 9.1.1 By Service
  • 9.2 By Technology
  • 9.3 By Application
  • 9.4 By End User
  • 9.5 By Deployment
  • 9.6 By Industry
  • 9.7 By Country

Chapter 10. MEA Market Size and Forecast

  • 10.1 By Component
    • 10.1.1 By Service
  • 10.2 By Technology
  • 10.3 By Application
  • 10.4 By End User
  • 10.5 By Deployment
  • 10.6 By Industry
  • 10.7 By Country

Chapter 11. Competitive Landscape

  • 11.1 List of Players and Their Offerings
  • 11.2 Competitive Benchmarking of Key Players
  • 11.3 Market Share Analysis of Key Players
  • 11.4 Strategic Developments of Key Players
    • 11.4.1 Mergers and Acquisitions
    • 11.4.2 Partnerships

Chapter 12. Company Profiles

  • 12.1 Alphabet Inc.
    • 12.1.1 Business Overview
    • 12.1.2 Product and Service offerings
    • 12.1.3 Key Financial Summary
  • 12.2 Amazon.com Inc.
    • 12.2.1 Business Overview
    • 12.2.2 Product and Service Offerings
    • 12.2.3 Key Financial Summary
  • 12.3 Microsoft Corporation
    • 12.3.1 Business Overview
    • 12.3.2 Product and Service Offerings
    • 12.3.3 Key Financial Summary
  • 12.4 Apple Inc.
    • 12.4.1 Business Overview
    • 12.4.2 Product and Service Offerings
    • 12.4.3 Key Financial Summary
  • 12.5 International Business Machines (IBM) Corporation
    • 12.5.1 Business Overview
    • 12.5.2 Product and Service Offerings
    • 12.5.3 Key Financial Summary
  • 12.6 Nuance Communications Inc.
    • 12.6.1 Business Overview
    • 12.6.2 Product and Service Offerings
    • 12.6.3 Key Financial Summary
  • 12.7 Verint Systems Inc.
    • 12.7.1 Business Overview
    • 12.7.2 Product and Services Offerings
    • 12.7.3 Key Financial Summary
  • 12.8 Samsung Electronics Co. Ltd.
    • 12.8.1 Business Overview
    • 12.8.2 Product and Service Offerings
    • 12.8.3 Key Financial Summary
  • 12.9 Orange SA
    • 12.9.1 Business Overview
    • 12.9.2 Product and Service Offerings
    • 12.9.3 Key Financial Summary
  • 12.10 Nokia Corporation
    • 12.10.1 Business Overview
    • 12.10.2 Product and Service Offerings
    • 12.10.3 Key Financial Summary

Chapter 13. Appendix

  • 13.1 Abbreviations
  • 13.2 Sources and References
  • 13.3 Related Reports