Product Code: PMRREP31960
Scope of the Report:
Persistence Market Research (PMR) recently published a new research study on the healthcare chatbots market for the assessment period of 2020-2030. It offers a close look at evolving aspects of the healthcare chatbots market, as well as the dynamics impacting market growth. The research study focuses on key developments in the healthcare chatbots market and other developments that are on the cards. The report talks about various macro- and micro-economic factors responsible for having an in-depth impact on the growth of the healthcare chatbots market.
The market overview provides the growth scenario and market potential with maximum precision, which is adjudged with suitable assumptions. The report features unique and relevant factors that are expected to create a significant impact on the healthcare chatbots market during the forecast period. This report includes a detailed and considerable amount of information, which will help new solution providers in the most comprehensive manner for better understanding.
Several stakeholders in the healthcare chatbots market can rely on the data offered in this research study and delve into pragmatic decision-making. Moreover, information offered in the healthcare chatbots market report also helps new market entrants expand their bases in the market landscape.
The report elaborates on historical and current trends molding the growth of the healthcare chatbots market. The performance journey of the healthcare chatbots market has been drawn and analyzed in way that the lucrative side of the market is evident to readers. The competitive landscape presented in the healthcare chatbots market report gives a detailed outlook of the profiles of key companies operating in the market, along with their differential strategies and key focus areas.
Segmentation:
PMR's research study on the global healthcare chatbots market offers a detailed market segmentation, wherein, key segments have been discussed in detail. The segmentation of the healthcare chatbots market has been offered on the basis of solution, type, application, and region. Every segment has been analyzed in detail and data pertaining to the growth of each segment has been included in the study.
Solution
Services
- Development Services
- Integration Services
- Support Services
Type
- Scripted Chatbots
- Contextual Chatbots
- Messaging Chatbots
- Others
Application
- Medical Data Repositories
- Personal Assistance
- Automated Patient Support
- Marketing and Sales
- Others
Region
- North America
- Latin America
- Europe
- East Asia
- Southeast Asia and Pacific
- Middle East and Africa
Key Questions Answered:
The research study on the healthcare chatbots market offers inclusive insights about the growth of the market in the most comprehensible manner for the better understanding of users. Various insights offered in the report answer some salient questions that assist stakeholders in gauging all emerging possibilities in the market.
- How has the rapidly changing business environment acted as a major growth engine for the healthcare chatbots market?
- What are the key trends that are constantly shaping the growth of the healthcare chatbots market?
- Which are the prominent regions offering plentiful opportunities for the healthcare chatbots market?
- What are the differential strategies adopted by key players to command a significant chunk of the global market share?
Research Methodology:
A unique and promising research methodology forms the base of the healthcare chatbots market report. The report has been prepared after comprehensive analysis of market happenings, and riveting insights have been compiled meticulously. The research methodology of the healthcare chatbots market has been a two-step process that comprises primary and secondary research. Key stakeholders, which include healthcare chatbots solution and service providers and network service providers, experts of several designations, including executive vice presidents, directors, service engineers, technical advisors, GM marketing professionals, and sales professionals have been interviewed.
Secondary sources referred to garner report findings include investor presentations of top players, World Bank, government websites, press releases, and many other credible sources.
Table of Contents
1. Executive Summary
- 1.1. Global Market Outlook
- 1.2. Supply Side Trends
- 1.2.1. Availability of Low Code and No Code Chatbot Development Platforms
- 1.2.2. Suppliers Harnessing PaaS Deployment Models as Technological Transformation Gathers Pace
- 1.3. Demand Side Trends
- 1.3.1. Demand for Technical Integrations and Personalization Complementing Cognitive Intelligence
- 1.3.2. End-users Relying on Conversational AI Bots to Partially Automate Mundane Operations
- 1.4. Recommendations
2. Market Overview
- 2.1. Segmentation
- 2.1.1. What is a Chatbot?
- 2.1.2. Healthcare Chatbots Market Segmentation
- 2.2. Definition (Healthcare Chatbots)
3. Key Market Trends
- 3.1. Key Healthcare Chatbots Use-Case Analysis
- 3.1.1. Automated Patient Support
- 3.1.2. Marketing and Sales
- 3.1.3. Personal Assistance
- 3.1.4. Data Repository
- 3.2. Innovation and Development Trends
- 3.2.1. Suppliers Integrating Capabilities Offered by Conversational AI into Healthcare Chatbots
- 3.2.2. Healthcare Chatbots with AR Capabilities
- 3.3. Key Success Factors
- 3.3.1. Trial-based Implementation
- 3.3.2. Discovering and Laying the Foundation
4. COVID-19 Impact Analysis
- 4.1. Impact on Demand for Healthcare Chatbots across Industries
- 4.1.1. Y-o-Y Growth (%) in Market Value by Industry (2015 - 2022)
- 4.1.2. Y-o-Y Growth (%) in Market Value by Industry (2019 - 2021)
- 4.2. Pre-COVID and Post-COVID Market Growth Analysis
- 4.2.1. Pre-COVID Market Sizes (2015 A & 2019 A) and Absolute Opportunity (2015 - 2019)
- 4.2.2. Post-COVID Market Sizes (2020 E & 2024 F) and Absolute Opportunity (2020 - 2024)
- 4.3. Trends on How Healthcare Chatbots Assist in COVID-19 Pandemic
- 4.3.1. Guiding Tools for Infection Assessment
- 4.3.2. Information Sharing
5. Market Structure Analysis
- 5.1. Market Analysis by Position of Companies
- 5.1.1. Market Leaders
- 5.1.2. Promising Players
- 5.1.3. Emerging Players
- 5.2. Market Share Analysis of Top Players
- 5.3. Market Concentration
6. Market Background
- 6.1. Macro-Economic Factors
- 6.1.1. Global and Key Contributing Country GDP Y-o-Y Growth (%) Outlook
- 6.1.2. Worldwide ICT Spending (US$ Bn)
- 6.1.3. Worldwide Internet Users (in Mn)
- 6.1.4. Worldwide Healthcare IT spending (US$ Mn)
- 6.1.5. Global IoT Spending (US$ Bn)
- 6.1.6. Global Software Expenditure by Healthcare Providers from 2014 to 2019 (US$ Mn)
- 6.1.7. Global IT Expenditure by Healthcare Providers from 2014 to 2019 (US$ Mn)
- 6.2. Forecast Factors - Relevance & Impact
- 6.2.1. Transition from On-premise to Cloud
- 6.2.2. Adoption of IoT and Advanced Technologies in Manufacturing
- 6.2.3. Automation
- 6.2.4. Governmental Initiatives
- 6.2.5. Network Integration Service Trends
- 6.2.6. Impact of COVID-19 Pandemic on Global IT Services Spending
- 6.2.7. Top Chatbot Providers Historical Growth
- 6.2.8. Demand for Healthcare Chatbots to solve IT Infrastructure Complexities
- 6.2.9. Rising Adoption for Application Integration Services
- 6.2.10. Demand for Operational Agility across Enterprises
- 6.2.11. Healthcare Budgets and Spending
- 6.2.12. Economic Growth of Developing Countries such as India and South Asia
- 6.2.13. Increase in BYOD
- 6.2.14. Penetration of the Internet and Smartphones
- 6.2.15. Virtual Care and Telemedicine
- 6.3. Market Dynamics
- 6.3.1. Drivers
- 6.3.1.1. Digital Channel Is Growing
- 6.3.1.2. Messaging Has Overtaken Mobile Application Consumption
- 6.3.1.3. Expansion of PBM Business Towards Foreign Economies
- 6.3.2. Challenges
- 6.3.2.1. Potential Promised by Chatbot Technology still Unproven
- 6.3.2.2. Unpredictable Reactions of Users towards Healthcare Chatbots
- 6.3.3. Limitations
7. Global Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030
- 7.1. Historical Market Value (US$ Mn) Analysis, 2015-2019
- 7.2. Current and Future Market Value (US$ Mn) Projections, 2020-2030
- 7.2.1. Y-o-Y Growth Trend Analysis
- 7.2.2. Absolute $ Opportunity Analysis
8. Global Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 by Solution
- 8.1. Historical Market Size (US$ Mn) Analysis By Solution, 2015 - 2019
- 8.2. Current and Future Market Size (US$ Mn) Analysis and Forecast By Solution, 2020 - 2030
- 8.2.1. Chatbot Platform
- 8.2.2. Services
- 8.2.2.1. Development Services
- 8.2.2.2. Integration Services
- 8.2.2.3. Support Services
- 8.3. Market Attractiveness Analysis By Solution
9. Global Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , By Type
- 9.1. Historical Market Size (US$ Mn) Analysis By Type, 2015 - 2019
- 9.2. Current and Future Market Size (US$ Mn) Analysis and Forecast By Type, 2020 - 2030
- 9.2.1. Scripted Healthcare Chatbots
- 9.2.2. Contextual Healthcare Chatbots (AI/ML based)
- 9.2.3. Messaging Healthcare Chatbots
- 9.2.4. Others
- 9.3. Market Attractiveness Analysis By Type
10. Global Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , By Application
- 10.1. Introduction
- 10.2. Historical Market Size (US$ Mn) Analysis By Application, 2015 - 2019
- 10.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Application, 2020 - 2030
- 10.3.1. Medical Data Repository
- 10.3.2. Personal Assistance
- 10.3.3. Automated Patient Support
- 10.3.4. Marketing and Sales
- 10.3.5. Others
- 10.4. Market Attractiveness Analysis By Application
11. Global Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , by Region
- 11.1. Introduction
- 11.2. Historical Market Size (US$ Mn) Analysis By Region, 2015 - 2019
- 11.3. Current Market Size (US$ Mn) Analysis and Forecast By Region, 2020 - 2030
- 11.3.1. North America
- 11.3.2. Latin America
- 11.3.3. Europe
- 11.3.4. East Asia
- 11.3.5. South Asia and Pacific
- 11.3.6. Middle East and Africa
- 11.4. Market Attractiveness Analysis By Region
12. North America Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030
- 12.1. Introduction
- 12.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
- 12.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
- 12.3.1. By Country
- 12.3.1.1. U.S.
- 12.3.1.2. Canada
- 12.3.2. By Solution
- 12.3.3. By Type
- 12.3.4. By Application
- 12.4. Market Attractiveness Analysis
- 12.4.1. By Country
- 12.4.2. By Solution
- 12.4.3. By Type
- 12.4.4. By Application
13. Latin America Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030
- 13.1. Introduction
- 13.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
- 13.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
- 13.3.1. By Country
- 13.3.1.1. Brazil
- 13.3.1.2. Mexico
- 13.3.1.3. Rest of Latin America
- 13.3.2. By Solution
- 13.3.3. By Type
- 13.3.4. By Application
- 13.4. Market Attractiveness Analysis
- 13.4.1. By Country
- 13.4.2. By Solution
- 13.4.3. By Type
- 13.4.4. By Application
14. Europe Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030
- 14.1. Introduction
- 14.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
- 14.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
- 14.3.1. By Country
- 14.3.1.1. Germany
- 14.3.1.2. Italy
- 14.3.1.3. France
- 14.3.1.4. Spain
- 14.3.1.5. U.K.
- 14.3.1.6. BENELUX
- 14.3.1.7. Russia
- 14.3.1.8. Rest of Europe
- 14.3.2. By Solution
- 14.3.3. By Type
- 14.3.4. By Application
- 14.4. Market Attractiveness Analysis
- 14.4.1. By Country
- 14.4.2. By Solution
- 14.4.3. By Type
- 14.4.4. By Application
15. East Asia Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030
- 15.1. Introduction
- 15.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
- 15.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
- 15.3.1. By Country
- 15.3.1.1. China
- 15.3.1.2. Japan
- 15.3.1.3. South Korea
- 15.3.2. By Solution
- 15.3.3. By Type
- 15.3.4. By Application
- 15.4. Market Attractiveness Analysis
- 15.4.1. By Country
- 15.4.2. By Solution
- 15.4.3. By Type
- 15.4.4. By Application
16. South Asia & Pacific Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030
- 16.1. Introduction
- 16.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
- 16.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
- 16.3.1. By Country
- 16.3.1.1. India
- 16.3.1.2. ASEAN
- 16.3.1.3. Oceania
- 16.3.1.4. Rest of South Asia and Pacific
- 16.3.2. By Solution
- 16.3.3. By Type
- 16.3.4. By Application
- 16.4. Market Attractiveness Analysis
- 16.4.1. By Country
- 16.4.2. By Solution
- 16.4.3. By Type
- 16.4.4. By Application
17. Middle East and Africa Healthcare Chatbots Market Analysis 2015-2019 and Forecast 2020-2030
- 17.1. Introduction
- 17.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
- 17.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
- 17.3.1. By Country
- 17.3.1.1. GCC Countries
- 17.3.1.2. Northern Africa
- 17.3.1.3. South Africa
- 17.3.1.4. Turkey
- 17.3.1.5. Israel
- 17.3.1.6. Rest of Middle East and Africa
- 17.3.2. By Solution
- 17.3.3. By Type
- 17.3.4. By Application
- 17.4. Market Attractiveness Analysis
- 17.4.1. By Country
- 17.4.2. By Solution
- 17.4.3. By Type
- 17.4.4. By Application
18. Key Country Analysis- Healthcare Chatbots Market
- 18.1. U.S. Healthcare Chatbots Market
- 18.1.1. By Solution
- 18.1.2. By Type
- 18.1.3. By Application
- 18.2. Canada Healthcare Chatbots Market
- 18.2.1. By Solution
- 18.2.2. By Type
- 18.2.3. By Application
- 18.3. Brazil Healthcare Chatbots Market
- 18.3.1. By Solution
- 18.3.2. By Type
- 18.3.3. By Application
- 18.4. Mexico Healthcare Chatbots Market
- 18.4.1. By Solution
- 18.4.2. By Type
- 18.4.3. By Application
- 18.5. Germany Healthcare Chatbots Market
- 18.5.1. By Solution
- 18.5.2. By Type
- 18.5.3. By Application
- 18.6. Italy Healthcare Chatbots Market
- 18.6.1. By Solution
- 18.6.2. By Type
- 18.6.3. By Application
- 18.7. France Healthcare Chatbots Market
- 18.7.1. By Solution
- 18.7.2. By Type
- 18.7.3. By Application
- 18.8. Spain Healthcare Chatbots Market
- 18.8.1. By Solution
- 18.8.2. By Type
- 18.8.3. By Application
- 18.9. U.K. Healthcare Chatbots Market
- 18.9.1. By Solution
- 18.9.2. By Type
- 18.9.3. By Application
- 18.10. BENELUX Healthcare Chatbots Market
- 18.10.1. By Solution
- 18.10.2. By Type
- 18.10.3. By Application
- 18.11. Russia Healthcare Chatbots Market
- 18.11.1. By Solution
- 18.11.2. By Type
- 18.11.3. By Application
- 18.12. China Healthcare Chatbots Market
- 18.12.1. By Solution
- 18.12.2. By Type
- 18.12.3. By Application
- 18.13. Japan Healthcare Chatbots Market
- 18.13.1. By Solution
- 18.13.2. By Type
- 18.13.3. By Application
- 18.14. South Korea Healthcare Chatbots Market
- 18.14.1. By Solution
- 18.14.2. By Type
- 18.14.3. By Application
- 18.15. India Healthcare Chatbots Market
- 18.15.1. By Solution
- 18.15.2. By Type
- 18.15.3. By Application
- 18.16. ASEAN Healthcare Chatbots Market
- 18.16.1. By Solution
- 18.16.2. By Type
- 18.16.3. By Application
- 18.17. Oceania Healthcare Chatbots Market
- 18.17.1. By Solution
- 18.17.2. By Type
- 18.17.3. By Application
- 18.18. GCC Countries Healthcare Chatbots Market
- 18.18.1. By Solution
- 18.18.2. By Type
- 18.18.3. By Application
- 18.19. Northern Africa Healthcare Chatbots Market
- 18.19.1. By Solution
- 18.19.2. By Type
- 18.19.3. By Application
- 18.20. South Africa Healthcare Chatbots Market
- 18.20.1. By Solution
- 18.20.2. By Type
- 18.20.3. By Application
- 18.21. Turkey Healthcare Chatbots Market
- 18.21.1. By Solution
- 18.21.2. By Type
- 18.21.3. By Application
- 18.22. Israel Healthcare Chatbots Market
- 18.22.1. By Solution
- 18.22.2. By Type
- 18.22.3. By Application
19. Competition Analysis
- 19.1. Competition Deep Dive
- 19.1.1. Nuance Communications, Inc.
- 19.1.1.1. Overview
- 19.1.1.2. Product Portfolio
- 19.1.1.3. Key Financials
- 19.1.1.4. Key Strategies
- 19.1.2. Google
- 19.1.2.1. Overview
- 19.1.2.2. Product Portfolio
- 19.1.2.3. Key Financials
- 19.1.2.4. Key Strategies
- 19.1.3. Amazon Web Services, Inc.
- 19.1.3.1. Overview
- 19.1.3.2. Product Portfolio
- 19.1.3.3. Key Financials
- 19.1.3.4. Key Strategies
- 19.1.4. Artificial Solutions
- 19.1.4.1. Overview
- 19.1.4.2. Product Portfolio
- 19.1.4.3. Key Financials
- 19.1.4.4. Key Strategies
- 19.1.5. IBM
- 19.1.5.1. Overview
- 19.1.5.2. Product Portfolio
- 19.1.5.3. Key Financials
- 19.1.5.4. Key Strategies
- 19.1.6. SnatchBot
- 19.1.6.1. Overview
- 19.1.6.2. Product Portfolio
- 19.1.6.3. Key Financials
- 19.1.6.4. Key Strategies
- 19.1.7. Acquire
- 19.1.7.1. Overview
- 19.1.7.2. Product Portfolio
- 19.1.7.3. Key Financials
- 19.1.7.4. Key Strategies
- 19.1.8. Floatbot
- 19.1.8.1. Overview
- 19.1.8.2. Product Portfolio
- 19.1.8.3. Key Financials
- 19.1.8.4. Key Strategies
- 19.1.9. Botsify
- 19.1.9.1. Overview
- 19.1.9.2. Product Portfolio
- 19.1.9.3. Key Financials
- 19.1.9.4. Key Strategies
- 19.1.10. Chatfuel
- 19.1.10.1. Overview
- 19.1.10.2. Product Portfolio
- 19.1.10.3. Key Financials
- 19.1.10.4. Key Strategies
- 19.1.11. ChatterOn
- 19.1.11.1. Overview
- 19.1.11.2. Product Portfolio
- 19.1.11.3. Key Financials
- 19.1.11.4. Key Strategies
- 19.1.12. Smartloop
- 19.1.12.1. Overview
- 19.1.12.2. Product Portfolio
- 19.1.12.3. Key Financials
- 19.1.12.4. Key Strategies
20. Assumptions and Acronyms Used
21. Research Methodology
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