Overview
This report covers recent developments related to a range of regulatory, infrastructural and competition issues in Australia's telecom market. It provides statistics from operators as well as data from a number of surveys undertaken in 2014 and 2015. The report includes updates on recent progress with the build-out of the NBN, as well as updates on proposals governing wholesale access to NBN infrastructure, pricing, and revenue structures aimed at expanding services in rural areas. It also assesses plans to amend spectrum allocations and usage in a bid to improve broadband availability.
The report also rovides updated financial and operating data on the main telcos as well as the second-tier players.
Executive Summary
Wholesale access to the NBN promising benefits for Australia's telcos
Despite pressures on pricing, revenue is expected to show continued growth for fiscal 2016. M&A activity during 2015 has seen telcos such as TPG begin to realise the benefits of scale, propelling them to the main stage in terms of broadband market share. Positive growth is also anticipated from wholesale access to the NBN, with broadband providers such as Optus planning to provide services to up to eight million premises, or double the company's existing footprint.
Optus recovered from revenue the decline reported in FY2014 to record a 6.7% increase in FY2015. VHA, which has been dogged by steep revenue declines for a number of years on the back of customer disaffection with service offerings, reported a 2.9% increase in revenue for the first half of 2015, supported by a 2.1% increase in its retail and MVNO subscriber base. The operator's investments are clearly beginning to deliver rewards, resulting in a change in customer sentiments as it addresses popular concerns over poor network quality and stability.
Dominance of the triopoly players undermined by consolidation among second-tiers
Telstra continues to dominate the overall Australian telecom market, holding about 62% market share by revenue. Yet the company's share in some sectors, such as broadband, has been falling steadily. TPG has been propelled to the fore in the provision of broadband following its acquisition of iiNet in late 2015. Telstra advantage in being the first telco to deploy LTE has also diminished as Optus and Vodafone now nearly match population coverage. Operator fortunes are now less in attracting new customers as in retaining existing ones, which is being achieved by more generous data caps and the reliability of network infrastructure. Just as Optus and Vodafone have begun to emerge from several difficult financial quarters, second-tier players including Macquarie Telecom, M2 Telecom and TPG (having recently acquired iiNet) continue to report strong revenue growth.
NBN slowly developing structure
Australia's broadband sector is migrating to a multi-technology NBN, though with a considerable emphasis on fibre access. This has left room for further growth in the DSL and cable sectors, both of which are benefiting from the deployment of new technologies. The DSL sector is showing resilience as operators make greater use of VDSL and extend trials of G.fast technology, which can deliver far greater data capacity on legacy copper infrastructure. Much of the HFC network operated by Telstra and Optus, which for long suffered from underinvestment, is now being incorporated within the NBN, and with commercial DOCSIS3.1 technology likely to be deployed in 2017 investment in cable is again underway.
Wholesale measures to deliver improved network access
The pace of the NBN roll out also quickened during the second half of 2015. Recent proposals for FttP, FttB and copper-based services to come under Superfast Broadband Access Service (SBAS) regulations should benefit customers in rural areas.
NBN incorporating new technologies
While the NBN is not proceeding with the best-in-service FttP architecture, instead having adopted a multi-technology mix incorporating copper plant, there are some promising developments being undertaken by NBN Co and Telstra. Alongside DOCSIS3.1 trials, G.fast is being trialled with a view to incorporating the technology within the mix. Trials in Melbourne have achieved data rates of up to 600Mb/s, though the short loops remain a challenge for wide deployments.
Spectrum review to benefit rural customers
To address the shortage of spectrum, the ACMA has reallocated available spectrum in several bands for LTE use. In June 2015 the government formally announced that spectrum in the 1725-1785MHz and 1820-1880MHz ranges in regional Australia would be reallocated through new licences. The auction for licences is aimed at improving LTE services in regional Australia.
Mobile broadband subscribers shifting to LTE and the future 5G
In Australia, the number of mobile subscribers reached about 31.4 million at the end of 2015, giving a penetration of around 133%. There were just over six million mobile broadband subscriptions in June 2015, representing about 20% of the total. About a quarter of mobile broadband subscribers are now on LTE networks, a proportion which will grow rapidly into 2016 and beyond. LTE remains a relatively nascent technology, with regular improvements entering the market aimed at optimising network capabilities. While much investment remains in LTE, there is also a surge in interest in 5G, designed less to manage traffic as to connect billions of devices. By 2017 Telstra plans to begin closing down its 2G infrastructure, which now accounts for only about 1% of total network traffic. By 2025 it is expected that Australian MNOs will begin the process of closing down 3G infrastructure as well, leaving investments concentrated on LTE and 5G.
Key developments:
- iiNet deploys up to 30,000 Wi-Fi hotpots in capital cities;
- Telstra launches Air Wi-Fi network;
- Optus planning to re-enter the DSL market via the NBN;
- Draft standards published related to vectored VDSL2 services on the NBN;
Report update includes telcos' financial and operating updates to June 2015, recent data and surveys from ACMA and the ABS, recent market developments.
Companies mentioned in this report:
BigAir, vividwireless, Unwired, Optus, Telstra, NBN Co, VHA, TPG, Vodafone, Exetel, M2, Nextgen, iiNet, Macquarie Telecom, Pipe Networks, Amcom, Internode, My Net Fone.
Table of Contents
1. Market and industry statistics
- 1.1. Statistical overview of the telecoms market - By provider
- 1.1.1. Total telecommunications services market
- 1.1.2. Telstra
- 1.1.3. Optus
- 1.1.4. Vodafone Hutchison Australia
- 1.1.5. Capital expenditure
- 1.2. Statistical overview of the telecoms market - By service
- 1.2.1. Total telco market by major service
- 1.2.2. Wholesale market
- 1.2.3. Mobile market
- 1.2.4. Broadband market
- 1.3. 2nd tier telcos - Revenue statistics
- 1.3.1. Service revenues and market shares
2. Telecoms services - wholesale and competitive access
- 2.1. Analysis of the wholesale market
- 2.2. Wholesale reforms
- 2.2.1. Introduction of regulatory instruments
- 2.2.2. Regulatory instruments - analysis
- 2.2.3. Final access determinations for fixed line telecommunications
- 2.2.4. Layer 2 bitstream on non-NBN Co networks
- 2.2.5. Difference between peering and interconnection
- 2.2.6. The thriving wholesale aggregation market
- 2.3. How will competition develop in an NBN environment?
- 2.4. NBN retail competition at lower margins
- 2.5. Government is forcing the telco industry to fight Telstra dominance
- 2.6. The NBN (after the elections) and the competition issues
- 2.6.1. Forty years too late
- 2.6.2. Who is going to invest in competing fixed infrastructure?
- 2.6.3. So what are the competition models from those promoting it?
- 2.6.4. Competition policy should be focused on the services, not the infrastructure
- 2.7. Regional Telecommunications Review Report - 2015
- 2.8. National Broadband Network - Policies and Regulations (see separate report)
- 2.9. Wholesale Product Overview
- 2.9.1. NBN for business
- 2.9.2. 1Gbps wholesale service
- 2.9.3. The FttN service
- 2.10. The NBN wholesale and PoI debate
- 2.10.1. Wholesale dominance
- 2.10.2. Backhaul competition
- 2.10.3. The business opportunities of the POIs
- 2.10.4. Connectivity Virtual Circuit (CVC)
- 2.10.5. NBN Co's multicast service
- 2.10.6. Access seekers gateways
- 2.10.7. The effect of streaming video on the NBN
- 2.11. NBN Co's multicast service
- 2.11.1. Overview of the service
- 2.11.2. Wholesale Pricing
- 2.11.3. iiNet
- 2.11.4. 4K TV
- 2.12. Pricing Strategies
- 2.12.1. Wholesale Broadband Agreement
- 2.12.2. NBN Co special access undertaking (SAU)
- 2.12.3. Wholesale prices
- 2.13. Key wholesale services (copper based network)
- 2.13.1. Unconditioned Local Loop Services (ULLS)
- 2.13.2. Line sharing or spectrum sharing
- 2.13.3. Local Carriage Service (LCS)
- 2.13.4. Unbundled Bitstream (UBS)
- 2.13.5. UBS versus ULL
- 2.13.6. Naked DSL
- 2.14. NBN Utility Management service - The Retail Clause
- 2.15. Do we need infrastructure-based competition?
3. National Broadband Network - statistics and surveys
- 3.1. NBN Company Statistical Data
- 3.1.1. NBN Co's corporate plan for FY2014-17
- 3.2. Results 2015
- 3.2.1. NBN Results first quarter 2015
- 3.2.2. NBN Co results - December 2014
- 3.2.3. Progress towards the Multi-Technology Mix
- 3.3. NBN Co's Full Year 2014 Financial Results
- 3.3.1. Introduction
- 3.3.2. Financial Results
- 3.4. Market Surveys
- 3.4.1. Economic Benefit of the National Broadband Network
- 3.4.2. NBN support still strong
- 3.4.3. Towards a Connected Australia - NBN Co Report 2015
- 3.4.4. Deloitte's Media Consumer Survey - 2014
- 3.4.5. Privatisation of NBN is not popular
- 3.4.6. FTTN modelling results
- 3.4.7. NBN speeds over 25Mb/s
- 3.4.8. Broadband benefits for households
- 3.4.9. Support for fast broadband via an NBN
- 3.4.10. Customers prepared to pay for higher speeds
- 3.4.11. NBN key to the creation of 3 million jobs by 2030
- 3.5. The Digital Economy - Trans-Sector Market
- 3.5.1. Forecasts - 2015; 2020
- 3.6. Business Market Survey
- 3.6.1. NBN Business Readiness Survey
- 3.6.2. NBN impact on industry output by 2020
- 3.6.3. Summary of survey findings
- 3.7. Business Models and Mergers and Acquisitions (M&A)
- 3.7.1. Fixed market scenarios
- 3.7.2. Mobile market scenarios
4. Broadband market
- 4.1. The DSL market
- 4.1.1. Brief overview of the NBN
- 4.1.2. Regulatory environment - analysis
- 4.1.3. DSL infrastructure
- 4.1.4. Brief overview of broadband providers market
- 4.2. The HFC market
- 4.2.1. Technology
- 4.2.2. NBN - HFC Program
- 4.2.3. Market statistics and estimates
- 4.2.4. Telstra
- 4.2.5. Optus
- 4.2.6. IiNet/TransACT
- 4.2.7. BES/e-wire
- 4.2.8. Austar United Communications (AUSTAR)
- 4.2.9. Industry analysis
- 4.3. Business market
- 4.3.1. Market trends
- 4.3.2. Business market surveys
- 4.3.3. Business customer expenditure on telecoms
- 4.4. Residential market
- 4.4.1. Statistical overview residential market - total telecoms
- 4.4.2. Internet household statistics
- 4.4.3. Trends in the residential market
- 4.4.4. Household use of technology
- 4.4.5. Other residential market surveys
5. Mobile communications market
- 5.1. Revenue overview
- 5.1.1. Statistical sources
- 5.1.2. Total mobile services revenue and forecasts
- 5.1.3. Operator revenue statistics overview
- 5.1.4. Average revenue per user (ARPU)
- 5.2. Subscriber statistics
- 5.2.1. Statistical sources
- 5.2.2. Mobile subscriber statistics
- 5.3. Mobile broadband market
- 5.3.1. Market overview and analysis
- 5.3.2. Mobile broadband market statistics
List of Tables:
- Table 1 - Historic - Total telecoms revenues by major providers - 2000 - 2004
- Table 2 - Total telecoms revenues by smaller operators, and total - 2005 - 2015
- Table 3 - Optus telecoms revenue - 2005 - 2016
- Table 4 - Vodafone telecoms revenue - 2005 - 2015
- Table 5 - Telstra Group total revenue and annual change - 2000 - 2015
- Table 6 - Telstra Group revenue by segment - 2009 - 2015
- Table 7 - Telstra Group revenue (other segments) - 2009 - 2015
- Table 8 - Telstra fixed-line revenue by service - 2009 - 2015
- Table 9 - Telstra mobile revenue by service - 2009 - 2015
- Table 10 - Telstra fixed data revenue - 2011 - 2015
- Table 11 - Telstra IP and data access revenue by service - 2009 - 2015
- Table 12 - Telstra offshore controlled entities revenue - 2009 - 2015
- Table 13 - Optus overall operating revenue summary and annual change - 2000 - 2016
- Table 14 -Optus key financial indicators - 2009 - 2016
- Table 15 - Optus operating revenue by operating division (A$) - 2011 - 2016
- Table 16 - Optus revenue by service (S$) - 2009 - 2016
- Table 17 - Operational EBITDA by operating division - 2008 - 2016
- Table 18 - Historic - Optus revenue by major and minor service category - 2011 - 2013
- Table 19 - Vodafone Australia revenue - 2009 - 2015
- Table 20 - HTA key metrics - financial overview - 2009 - 2015
- Table 21 - Vodafone - subscribers by type - 2009 - 2015
- Table 22 - Total capital expenditure by major network provider - 2009 - 2015
- Table 23 - Historic - Total telecoms market - retail revenue by service - 2001 - 2004
- Table 24 - Total telecoms market - retail revenue by service - 2005 - 2015
- Table 25 - Total telecoms market - annual retail growth by service - 2001 - 2015
- Table 26 - historic - Total telecoms market - retail market share by service - 2000 - 2004
- Table 27 - Total telecoms market - retail market share by service - 2005 - 2015
- Table 28 - Historic - Wholesale market revenues by major supplier - 2000 - 2004
- Table 29 - Wholesale market revenues by major supplier - 2005 - 2014
- Table 30 - Wholesale market shares - by major supplier - 2000 - 2014
- Table 31 - Historic - Annual change in wholesale market revenues by major supplier - 2000 - 2004
- Table 32 - Annual change in wholesale market revenues by major supplier - 2005 - 2014
- Table 33 - Historic - Total mobile services market revenue and annual change - 2000 - 2004
- Table 34 - Total mobile services market revenue and annual change - 2005 - 2014
- Table 35 - Historic - Mobile market revenue per major operator - 1993 - 2004
- Table 36 - Mobile market revenue per major operator - 2005 - 2014
- Table 37 - Historic - Annual change of mobile market revenue per major operator - 1994; 1997; 2000 - 2004
- Table 38 - Annual change of mobile market revenue per major operator - 2005 - 2014
- Table 39 - Proportion of mobile service revenue from voice and data - 2007 - 2014
- Table 40 - Blended ARPU per month per major operator - 2000 - 2014
- Table 41 - Blended ARPU per month per major operator - annual change - 2004 - 2014
- Table 42 - Broadband revenues by major provider - 2009 - 2014
- Table 43 - Annual change in broadband access revenues by major provider - 2010 - 2014
- Table 44 - Market share of broadband access revenues by major provider - 2004 - 2014
- Table 45 - Second-tier telcos - revenue by provider - 2010 - 2014
- Table 46 - Second-tier telcos - revenue by major provider - annual change - 2010 - 2014
- Table 47 - Second-tier telcos - revenue by major provider - relative market shares - 2010 - 2014
- Table 48 - Second-tier telcos - revenue by provider (historic) - 2004 - 2007
- Table 49 - Second-tier telcos - revenue by major provider (historic) - relative market shares - 2004 - 2007
- Table 50 - TPG - revenue breakdown by market segment (consumer) - 2010 - 2015
- Table 51 - TPG - revenue breakdown by division - 2009 - 2015
- Table 52 - M2 key financial parameters - 2015
- Table 53 - Macquarie telecom key financial indicators - 2008 - 2015
- Table 54 - Macquarie revenue by division - 2004 - 2015
- Table 55 - The wholesale market in Australia - key players - 2015
- Table 56 - NBN pricing schedule for access virtual circuits
- Table 57 - NBN pricing schedule for PoI connections
- Table 58 - Capital Expenditure - 2012 - 2014
- Table 59 - NBN Co Revenue 2012 - 2014
- Table 60 - NBN ARPU - 2013 - 2014
- Table 61 - Support for NBN
- Table 62 - Benefits of broadband for individual households - a national framework
- Table 63 - Scenarios - summary of benefits in 2020
- Table 64 - Impacts of the NBN on industry output at 2020 (% change)
- Table 65 - Wholesale DSL pricing, per month per user - 2013 - 2014
- Table 66 - DSL broadband subscribers -2008 - 2016
- Table 67 - DSL subscribers and availability by state/territory - 2013
- Table 68 - DSL premises affected by distance from exchange - 2013
- Table 69 - Number of DSLAMs by major providers - 2009 - 2012; 2014
- Table 70 - Total number of DSLAMs - 2006 - 2014
- Table 71 - Number of ADSL and ADSL2+-enabled exchanges - 2013 - 2015
- Table 72 - Fibre Access Broadband (FAB) exchanges - November 2015
- Table 73 - Top Hat enabled exchanges - 2011 - 2013
- Table 74 - Broadband DSL retail subscribers by major provider - 2011 - 2014
- Table 75 - Broadband DSL retail subscribers by major provider - 2011 - 2014
- Table 76 - Total business and residential broadband subscribers - 2006 - 2015
- Table 77 - Telstra broadband subscribers by sector - 2007 - 2015
- Table 78 - HFC Roll out 2016-2018
- Table 79 - Weighted average cost per HFC premise (rounded nearest $100)
- Table 80 - HFC cable broadband subscribers - 2012 - 2015
- Table 81 - Cable broadband subscribers by major operator and annual change - 2002 - 2015
- Table 82 - Cable subscribers versus other broadband technologies - 2009 - 2015
- Table 83 - Optus financial data - 2011 - 2015
- Table 84 - Optus financial data - 2011 - 2015
- Table 85 - Optus financial data by sector - 2009 - 2015
- Table 86 - Optus on-net broadband subscribers - 2009 - 2015
- Table 87 - Business, government and household dial-up subscribers - 2009 - 2015
- Table 88 - Business, government and household broadband subscribers - 2009 - 2014
- Table 89 - Business, government and household total internet subscribers - 2009 - 2014
- Table 90 - Business uptake of broadband by access type - 2010 - 2014
- Table 91 - SME online trends - websites versus social media - 2010 - 2014
- Table 92 - Historic - SME computer equipment ownership trends - 1999 - 2004
- Table 93 - SME computer equipment ownership trends - 2005 - 2015
- Table 94 - Computer hardware expenditure - SMEs and medium businesses - 2001 - 2014
- Table 95 - Business trends in internet connections - 1998 - 2015
- Table 96 - SMEs internet access methods, by technology - 2010 - 2015
- Table 97 - SMEs internet access methods, by technology - 2010 - 2015
- Table 98 - Top uses of the internet by SMEs - 2011 - 2015
- Table 99 - Proportion of SMEs with social media presence - 2011 - 2015
- Table 100 - Business focus on digital engagement - 2014 - 2016
- Table 101 - Expectations of customer e-payments - 2011 - 2012; 2015-17
- Table 102 - Priorities driving business investments - 2014
- Table 103 - Areas of future business investments - 2014 - 2016
- Table 104 - Estimated telco product mix of business customer spend - 2015
- Table 105 - Revenue mix - total spend of telecoms - SME market - 2015
- Table 106 - Revenue mix - total spend of telecoms - residential market - 2015 9e0
- Table 107 - Historic - Total households versus internet enabled households - 1999 - 2004
- Table 108 - Total households versus internet enabled households - 2005 - 2015
- Table 109 - Broadband component of internet enabled households - 2005 - 2016
- Table 110 - Proportion of internet households with children - 2005 - 2009; 2010 - 2013
- Table 111 - Internet access households with children - 2005 - 2009; 2010 - 2013
- Table 112 - Fixed-line broadband data usage by users - 2008 - 2015
- Table 113 - Household/individual broadband connections - 2012 - 2014
- Table 114 - Historic - Dial-up and broadband internet subscribers - 2003 - 2004
- Table 115 - Dial-up and broadband internet subscribers - 2005 - 2015
- Table 116 - Computerisation in the home - 2012 - 2015
- Table 117 - Technology use in the home - 2012 - 2015
- Table 118 - Proportion of the population using social networking sites - 2011 - 2016
- Table 119 - Top 5 online applications - 2013 - 2015
- Table 120 - Use of internet applications - 2010 - 2015
- Table 121 - New complaints to the TIO per 10,000 services in operation - 2013 - 2015
- Table 122 - Total new complaints to the TIO - 2006 - 2015
- Table 123 - Number of investigations by the TIO, by levels - 2009 - 2015
- Table 124 - Historic - Total mobile services market revenue and annual change - 1993 - 2004
- Table 125 - Total mobile services market revenue and annual change - 2005 - 2015
- Table 126 - Telstra mobile services revenue - 2009 - 2015
- Table 127 - Vodafone Australia revenue - 2009 - 2015
- Table 128 -Optus key financial indicators - 2009 - 2016
- Table 129 - Optus mobile revenue - 2013 - 2016
- Table 130 - Historic - Mobile market revenue per major operator - 1993 - 2004
- Table 131 - Historic - Annual change of mobile market revenue per major operator - 1994; 1997; 2000 - 2004
- Table 132 - Annual change of mobile market revenue per major operator - 2005 - 2015
- Table 133 - Mobile market share in revenue per major operator - 2000 - 2015
- Table 134 - Estimated mobile service revenue by service, proportion of total - 2007 - 2015
- Table 135 - Telstra mobile and broadband revenue - 2009 - 2015
- Table 136 - Blended monthly ARPU by MNO - 2000 - 2015
- Table 137 - Annual change in blended monthly ARPU by MNO - 2004 - 2015
- Table 138 - Telstra postpaid ARPU per month - 2004 - 2015
- Table 139 - Optus postpaid ARPU per month - 2004 - 2016
- Table 140 - Mobile market subscribers, penetration rate and annual change - 2000 - 2016
- Table 141 - Historic - Mobile subscribers by carrier - 1993; 1997; 2000 - 2004
- Table 142 - Vodafone - subscribers by type - 2009 - 2015
- Table 143 - Telstra mobile subscribers - 2008 - 2015
- Table 144 - Optus mobile subscribers - 2008 - 2015
- Table 145 - Historic - Annual change of mobile subscribers by carrier - 1995; 1997; 2000 - 2004
- Table 146 - Annual change of mobile subscribers by carrier - 2005 - 2015
- Table 147 - Historic - Mobile subscriber market share by carrier - 1993; 1997; 2000 - 2004
- Table 148 - Mobile subscriber market share by carrier - 2010 - 2015
- Table 149 - Historic - 3G mobile subscribers by carrier - 2003 - 2011
- Table 150 - Historic - Annual change of 3G mobile subscribers by carrier - 2007 - 2011
- Table 151 - Proportion of 3G mobile subscribers versus total subscribers by carrier - 2006 - 2015
- Table 152 - Historic - 2G mobile subscribers by carrier - 2006 - 2011
- Table 153 - Historic - Annual change of 2G mobile subscribers by carrier - 2006 - 2011
- Table 154 - Average LTE speed by MNO - 2012 - 2015
- Table 155 - Share of postpaid subscribers by operators - 2014 - 2015
- Table 156 - Share of prepaid subscribers by operators - 2014 - 2015
- Table 157 - Vodafone - prepaid and contract subscribers - 2009 - 2015
- Table 158 - Optus mobile pre/postpaid customers - 2008 - 2015
- Table 159 - Telstra mobile subscribers - 2009 - 2015
- Table 160 - Telstra wholesale subscribers - 2009 - 2015
- Table 161 - Wireless broadband subscribers by access type - 2009 - 2015
- Table 162 - Mobile broadband subscribers by mobile network operator - 2007 - 2015
- Table 163 - Telstra mobile broadband subscribers - 2007 - 2015
- Table 164 - Estimated mobile broadband data downloaded in Petabytes - 2007 - 2015
- Table 165 - Estimated mobile broadband revenues and annual change - 2007 - 2015
- Table 166 - Mobile broadband monthly ARPU - 2007 - 2015
- Table 167 -Fixed wireless broadband subscribers - 2010 - 2015
List of Charts:
- Chart 1 - Telstra mobile revenue by service - 2009 - 2015
- Chart 2 - Overview of Vodafone Australia revenue - 2009 - 2015
- Chart 3 - Vodafone - subscribers by type - 2009 - 2015
- Chart 4 - Overview of total telecoms market - retail revenue by service - 2005 - 2015
- Chart 5 - Overview of wholesale market revenues by major supplier - 2005 - 2014
- Chart 6 - Overview of total mobile services market revenue and annual change - 2005 - 2014
- Chart 7 - Overview of mobile market revenue per major operator - 2005 - 2014
- Chart 8 - Overview of annual change of mobile market revenue per major operator - 2005 - 2014
- Chart 9 - Overview of blended monthly ARPU by MNO - 2005 - 2014
- Chart 10 - Overview of broadband access revenues by major provider - 2009 - 2014
- Chart 11 - Overview of annual change in broadband access revenues by major provider - 2010 - 2014
- Chart 12 - Overview of selected second-tier telcos - revenue - 2010 - 2014
- Chart 13 - Market share size of NBN trans-sector market - 2020
- Chart 14 - NBN services revenue share estimates by market share - 2015
- Chart 15 - NBN services revenue share estimates by market share - 2020
- Chart 16 - Overview of number of DSLAMs by top six providers - 2008 - 2012; 2014
- Chart 17 - Overview of total business and residential broadband subscribers - 2006 - 2015
- Chart 18 - Overview of cable broadband subscribers by operator and annual change - 2002 - 2015
- Chart 19 - Overview of cable subscribers versus other broadband technologies - 2009 - 2015
- Chart 20 - Business uptake of broadband by access type - 2010 - 2014
- Chart 21 - Overview of SME computer equipment ownership trends by type - 2005 - 2015
- Chart 22 - Overview of SME versus medium-sized business computer expenditure - 2005 - 2015
- Chart 23 - Overview of households with internet access - 2004 - 2015
- Chart 24 - Overview of the decline in dial-up subscriptions - 2004 - 2015
- Chart 25 - Overview of new complaints to the TIO - 2006 - 2015
- Chart 26 - Overview of consumer and SME complaints by level - 2009 - 2015
- Chart 27 - Telstra mobile services revenue - 2009 - 2015
- Chart 28 - Overview of Vodafone Australia revenue - 2009 - 2015
- Chart 29 -Optus key financial indicators - 2009 - 2016
- Chart 30 - Overview of mobile revenue share per major operator - 2000 - 2015
- Chart 31 - Telstra mobile and broadband revenue - 2010 - 2015
- Chart 32 - Overview of blended monthly ARPU by MNO - 2005 - 2015
- Chart 33 - Overview of mobile market subscribers versus population - 2005 - 2016
- Chart 34 - Overview of annual change of mobile subscribers by carrier - 2005 - 2015
- Chart 35 - Overview of estimated mobile broadband data downloaded in petabytes - 2009 - 2015
List of Exhibits:
- Exhibit 1 - Ultra-HDTV 4K ‘standard' for satellite TV
- Exhibit 2 - Summary of scenarios considered in this report
- Exhibit 3 - Unbundled Local Loop Bitstream
- Exhibit 4 - HFC network status
- Exhibit 5 - Overview of the TIO complaint handling process
- Exhibit 6 - Background information on the 3G race by the MNOs
