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市場調査レポート
商品コード
1007986

UCaaS (サービスとしてのユニファイドコミュニケーション) の世界市場予測(2020年~2026年)

Unified Communication as a Service Market 2020-2026

出版日: | 発行: Orion Market Research Pvt Ltd | ページ情報: 英文 | 納期: 2-3営業日

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=110.57円
UCaaS (サービスとしてのユニファイドコミュニケーション) の世界市場予測(2020年~2026年)
出版日: 2021年03月22日
発行: Orion Market Research Pvt Ltd
ページ情報: 英文
納期: 2-3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のサービスとしてのユニファイドコミュニケーション(UCaaS)の市場規模は、2020年から2026年の予測期間中に、24.5%という非常に高いCAGRで拡大すると予想されています。UCaaSは、1つのクラウドにさまざまなサービスを導入することで、組織のコストを削減します。UCaaS市場の成長を推進する主な要因には、大企業と中小企業の両方からのUCaaSに対する需要の増加、モビリティと個人所有デバイスの持ち込み(BYOD)への動向の高まりが含まれます。UCaaSは、さまざまな種類の通信を1つのネットワークに結合します。簡単な価格設定、所有コストの削減、ベンダーが提供するアフターサービスが市場の成長を後押ししています。

さらに、人工知能、機械学習、その他の新しいテクノロジーの進歩などの他の要因が、UCaaSサービスプロバイダーに機会を生み出すことが見込まれれています。UCaaSは、コアビジネスタスクに柔軟性と高レベルの可用性とスケーラビリティを提供します。サービスとしてのユニファイドコミュニケーションは、コミュニケーションを合理化することでビジネスプロセスを改善し、収益を増加させるため、さまざまな企業で使用されています。中小企業におけるUCaaSの採用の増加は、UCaaS市場の成長に大きく貢献しています。

当レポートでは、世界のUCaaS (サービスとしてのユニファイドコミュニケーション) 市場について調査分析し、市場概要、市場決定要因、市場区分、競合情勢、地域別分析、主要企業などについて、体系的な情報を提供しています。

目次

第1章 レポートの概要

第2章 市場概要と洞察

  • 調査範囲
  • アナリストの洞察と現在の市場動向
  • 規制

第3章 競合情勢

  • 主要企業分析
    • 8x8 Inc.
    • Avaya Inc.
    • Cisco Systems Inc.
    • IBMCorp.
    • RingCentral, Inc.
  • 主要な戦略分析

第4章 市場の決定要因

  • 成長要因
  • 抑制要因
  • 市場機会

第5章 市場セグメンテーション

  • 展開別市場
    • パブリッククラウド
    • プライベートクラウド
  • 業界別市場
    • BSFI
    • 消費財および小売
    • ヘルスケア
    • IT&テレコム
    • ロジスティクス・輸送
    • その他

第6章 地域分析

  • 北米
    • 米国
    • カナダ
  • 欧州
    • 英国
    • ドイツ
    • イタリア
    • スペイン
    • フランス
    • その他欧州
  • アジア太平洋地域
    • 中国
    • インド
    • 日本
    • その他アジア太平洋地域
  • その他の地域

第7章 企業プロファイル

  • 8x8 Inc.
  • ALE International SAS
  • Avaya Inc.
  • AT&T Inc.
  • Cisco Systems Inc.
  • Dell Inc.
  • Dialpad Inc.
  • DXCTechnology Co.
  • Fuze, Inc.
  • GenesysTelecommunications Laboratories, Inc.
  • Huawei Technologies Co. Ltd.
  • IBMCorp.
  • Intrado(West Corp.)
  • Masergy Communications, Inc.
  • MicrosoftCorp.
  • Mitel Networks Corp.
  • Orange Business Services
  • Plantronics, Inc.(Polycom)
  • Revation Systems Inc.
  • RingCentral Inc.
  • Verizon Communications Inc.
  • Vonage Holdings Corp.
  • VisionossLtd.
図表

LIST OF TABLES

  • 1. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2019-2026 ($ MILLION)
  • 2. GLOBAL PUBLIC CLOUD UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY REGION, 2019-2026 ($ MILLION)
  • 3. GLOBAL PRIVATE CLOUD UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY REGION, 2019-2026 ($ MILLION)
  • 4. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY VERTICALS, 2019-2026 ($ MILLION)
  • 5. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN BFSI MARKET RESEARCH AND ANALYSIS BY REGION, 2019-2026 ($ MILLION)
  • 6. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN CONSUMER GOODS &RETAIL MARKET RESEARCH AND ANALYSIS BY REGION, 2019-2026 ($ MILLION)
  • 7. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY REGION, 2019-2026 ($ MILLION)
  • 8. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN IT &TELECOM MARKET RESEARCH AND ANALYSIS BY REGION, 2019-2026 ($ MILLION)
  • 9. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN LOGISTICS &TRANSPORATATION MARKET RESEARCH AND ANALYSIS BY REGION, 2019-2026 ($ MILLION)
  • 10. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN OTHER VERTICAL MARKET RESEARCH AND ANALYSIS BY REGION, 2019-2026 ($ MILLION)
  • 11. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY GEOGRAPHY, 2019-2026 ($ MILLION)
  • 12. NORTH AMERICAN UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2019-2026 ($ MILLION)
  • 13. NORTH AMERICAN UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2019-2026 ($ MILLION)
  • 14. NORTH AMERICAN UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY VERTICALS, 2019-2026 ($ MILLION)
  • 15. EUROPEAN UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2019-2026 ($ MILLION)
  • 16. EUROPEAN UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2019-2026 ($ MILLION)
  • 17. EUROPEAN UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY VERTICALS, 2019-2026 ($ MILLION)
  • 18. ASIA-PACIFIC UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2019-2026 ($ MILLION)
  • 19. ASIA-PACIFIC UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2019-2026 ($ MILLION)
  • 20. ASIA-PACIFIC UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY VERTICALS, 2019-2026 ($ MILLION)
  • 21. REST OF THE WORLD UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY VERTICALS, 2019-2026 ($ MILLION)
  • 22. REST OF THE WORLD UNIFIED COMMUNICATION AS A SERVICE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2019-2026 ($ MILLION)

LIST OF FIGURES

  • 1. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET SHARE BY DEPLOYMENT, 2019 VS 2026 (%)
  • 2. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET SHARE BY VERTICALS, 2019 VS 2026 (%)
  • 3. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET SHARE BY GEOGRAPHY, 2019 VS 2026 (%)
  • 4. GLOBAL PUBLIC CLOUD UNIFIED COMMUNICATION AS A SERVICE MARKET SHARE BY REGION, 2019 VS 2026 (%)
  • 5. GLOBAL PRIVATE CLOUD UNIFIED COMMUNICATION AS A SERVICE MARKET SHARE BY REGION, 2019 VS 2026 (%)
  • 6. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN BFSI MARKET SHARE BY REGION, 2019 VS 2026 (%)
  • 7. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN CONSUMER GOODS & RETAIL MARKET SHARE BY REGION, 2019 VS 2026 (%)
  • 8. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN HEALTHCARE MARKET SHARE BY REGION, 2019 VS 2026 (%)
  • 9. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN IT &TELECOM MARKET SHARE BY REGION, 2019 VS 2026 (%)
  • 10. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN LOGISTICS & TRANSPORATATION MARKET SHARE BY REGION, 2019 VS 2026 (%)
  • 11. GLOBAL UNIFIED COMMUNICATION AS A SERVICE IN OTHER VERTICAL MARKET SHARE BY REGION, 2019 VS 2026 (%)
  • 12. US UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 13. CANADA UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 14. UK UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 15. FRANCE UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 16. GERMANY UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 17. ITALY UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 18. SPAIN UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 19. REST OF EUROPE UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 20. INDIA UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 21. CHINA UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 22. JAPAN UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 23. REST OF ASIA-PACIFIC UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
  • 24. REST OF THE WORLD UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, 2019-2026 ($ MILLION)
目次
Product Code: OMR2023278

Global Unified Communication As A Service Market Size, Share & Trends Analysis Report By Deployment (Public Cloud and Private Cloud), By Verticals (BSFI, Consumer Goods & Retail, Healthcare, It & Telecom, Logistics & Transportation, and Others) Forecast Period 2020-2026

The global unified communication as a service (UCaaS) market is expected to grow at a significantly high CAGR of 24.5% during the forecast period 2020-2026. UCaaS reduce the cost of the organization by bringing in different services under one cloud. The key factors driving the growth of the UCaaS market include the increasing demand for UCaaS from both large enterprises and SMEs, and growing trends toward mobility and Bring Your Own Device (BYOD). UCaaS combines different sorts of communication into a single network. Easy pricing, lower cost of ownership, and after-sale services provided by vendors are driving the market growth.

Moreover, other factors such as advancements in artificial intelligence, machine learning, other emerging technologies are expected to create opportunities for the UCaaS service providers. UCaaS provides flexibility and a high level of availability and scalability to core business tasks. Unified communication as a service is used by various enterprises as it improves business processes by streamlining communication, and also increases revenue. The increased adoption of UCaaS in SMEs significantly contributes to the growth of the UCaaS market.

Segmental Outlook

The global UCaaS market is segmented on the basis of deployment and verticals. By deployment, the market is bifurcated into public cloud and private cloud. Based on the verticals, the market is segmented into BSFI, consumer goods & retail, healthcare, IT & telecom, logistics & transportation, and others.

Global Unified Communication as a Service Market Share by Deployment, 2019 (%)

Source: OMR Global

Public Cloud to contribute a significant share to the global UCaaS market owing to the fact that with the public cloud, lead times in testing and deploying new products is significantly reduced. SMEs are the main benefactors of public cloud platform as it is cost-efficient and offers better utilization rates as compared to private cloud.

Vertical Insights: IT & Telecom to Contribute Significantly to the Market

The rising demand for IT infrastructure development to facilitate upfront communication and collaboration practices is expected to drive the growth of the IT and telecom segment in the market. The telecom companies are more preferring a subscription-based model so that the fund will be effectively utilized and will be invested in other business operations. Digital Channels offer IT administrators which can be used for workflow management, customer engagement, and effective employee collaboration. Apart from it, the BFSI sector has gained significant revenue share due to the rising demand for better consumer engagement and support. The increasing adoption of the private cloud distribution model by banking institutions for securing critical and sensitive information is offering an impetus to the segmental growth of the market.

Regional Outlooks

The global unified communication as a service market is analyzed on the basis of the geographical regions that are contributing significantly towards the growth of the market. The report covers the analysis of four major regions including North America (the US and Canada), Europe (UK, Germany, Italy, Spain, France, and Rest of Europe), Asia-Pacific (China, Japan, India, and Rest of Asia-Pacific), and the Rest of the World. North America is anticipated to have a significant market share in the market. The regional growth of the market is attributed to the digitization of businesses and the adoption of cloud services by SMEs and large enterprises. Moreover, North America, especially the US, is home to major players operating in the market. Some of the players in the region include IBM Corp., 8X8 Inc., Avaya Inc., AT&T Inc., Cisco System Inc., and others.

Global Unified Communication as A Service Market Growth, by Region 2020-2026

Source: OMR Global

Market Players Outlook

Moreover, the study of the report covers the analysis of top players operating in the global unified communication as a service market. Some of the key players covered in the report include 8x8 Inc., Avaya Inc., Cisco Systems Inc., IBM Corp., RingCentral Inc., Masergy Communications, Inc., and others. In order to survive in the market, these players adopt different strategies such as mergers, acquisitions, product launches, and geographical expansion. For instance, in March 2019, Masergy Communications, Inc. launched the Masergy Intelligent Virtual Agent, a conversational AI agent that powers virtual assistant and chatbot features for the company's UCaaS solutions.

The Report Covers

Market value data analysis of 2019 and forecast to 2026.

Annualized market revenues ($ million) for each market segment.

Country-wise analysis of major geographical regions.

Key companies operating in the global unified communication as a service market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.

Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.

Analysis of market-entry and market expansion strategies.

Competitive strategies by identifying who-stands-where in the market.

Table of Contents

1. Report Summary

  • 1.1. Research Methods and Tools
  • 1.2. Market Breakdown
    • 1.2.1. By Segments
    • 1.2.2. By Geography

2. Market Overview and Insights

  • 2.1. Scope of the Report
  • 2.2. Analyst Insight & Current Market Trends
    • 2.2.1. Key Findings
    • 2.2.2. Recommendations
    • 2.2.3. Conclusion
  • 2.3. Regulations

3. Competitive Landscape

  • 3.1. Key Company Analysis
    • 3.1.1. 8x8 Inc.
      • 3.1.1.1. Overview
      • 3.1.1.2. Financial Analysis
      • 3.1.1.3. SWOT Analysis
      • 3.1.1.4. Recent Developments
    • 3.1.2. Avaya Inc.
      • 3.1.2.1. Overview
      • 3.1.2.2. Financial Analysis
      • 3.1.2.3. SWOT Analysis
      • 3.1.2.4. Recent Developments
    • 3.1.3. Cisco Systems Inc.
      • 3.1.3.1. Overview
      • 3.1.3.2. Financial Analysis
      • 3.1.3.3. SWOT Analysis
      • 3.1.3.4. Recent Developments
    • 3.1.4. IBM Corp.
      • 3.1.4.1. Overview
      • 3.1.4.2. Financial Analysis
      • 3.1.4.3. SWOT Analysis
      • 3.1.4.4. Recent Developments
    • 3.1.5. RingCentral, Inc.
      • 3.1.5.1. Overview
      • 3.1.5.2. Financial Analysis
      • 3.1.5.3. SWOT Analysis
      • 3.1.5.4. Recent Developments
  • 3.2. Key Strategy Analysis

4. Market Determinants

  • 4.1. Motivators
  • 4.2. Restraints
  • 4.3. Opportunities

5. Market Segmentation

  • 5.1. Global Unified Communication as a Service Marketby Deployment
    • 5.1.1. Public Cloud
    • 5.1.2. Private Cloud
  • 5.2. Global Unified Communication as a Service Marketby Verticals
    • 5.2.1. BSFI
    • 5.2.2. Consumer Goods &Retail
    • 5.2.3. Healthcare
    • 5.2.4. IT & Telecom
    • 5.2.5. Logistics &Transportation
    • 5.2.6. Others

6. Regional Analysis

  • 6.1. North America
    • 6.1.1. United States
    • 6.1.2. Canada
  • 6.2. Europe
    • 6.2.1. UK
    • 6.2.2. Germany
    • 6.2.3. Italy
    • 6.2.4. Spain
    • 6.2.5. France
    • 6.2.6. Rest of Europe
  • 6.3. Asia-Pacific
    • 6.3.1. China
    • 6.3.2. India
    • 6.3.3. Japan
    • 6.3.4. Rest of Asia-Pacific
  • 6.4. Rest of the World

7. Company Profiles

  • 7.1. 8x8 Inc.
  • 7.2. ALE International SAS
  • 7.3. Avaya Inc.
  • 7.4. AT&T Inc.
  • 7.5. Cisco Systems Inc.
  • 7.6. Dell Inc.
  • 7.7. Dialpad Inc.
  • 7.8. DXCTechnology Co.
  • 7.9. Fuze, Inc.
  • 7.10. GenesysTelecommunications Laboratories, Inc.
  • 7.11. Huawei Technologies Co. Ltd.
  • 7.12. IBMCorp.
  • 7.13. Intrado (West Corp.)
  • 7.14. Masergy Communications, Inc.
  • 7.15. MicrosoftCorp.
  • 7.16. Mitel Networks Corp.
  • 7.17. Orange Business Services
  • 7.18. Plantronics, Inc. (Polycom)
  • 7.19. Revation Systems Inc.
  • 7.20. RingCentral Inc.
  • 7.21. Verizon Communications Inc.
  • 7.22. Vonage Holdings Corp.
  • 7.23. VisionossLtd.