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インテリジェントビルへの転換を触媒するマスターシステムインテグレーター (MSI)

Master Systems Integrators Catalyzing Intelligent Building Transformation

発行 Navigant Research 商品コード 914966
出版日 ページ情報 英文 17 Pages
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インテリジェントビルへの転換を触媒するマスターシステムインテグレーター (MSI) Master Systems Integrators Catalyzing Intelligent Building Transformation
出版日: 2019年10月30日 ページ情報: 英文 17 Pages
概要

当レポートでは、マスターシステムインテグレーター (MSI) が提供する役割とサービスについて概括し、MSIとは何か、ビルサービス市場においてMSIの登場を導く新たな動向、MSIが提供するサービス、ビル管理者・不動産管理者へMSIがもたらす戦略的・経営上のメリットなどについて分析しています。

序文

背景

提言

マスターシステムインテグレーター (MSI) はインテグレーションのニーズに対応するため新たに出現

  • MSIとは?

MSIの需要を促進する動向

  • 老朽化した設備のマネジメントはオペレーションを維持する能力を低下させる
  • IT知識の格差は設備管理専門家にとって非効率的
  • 顧客が求める技術強化型のエクスペリエンス

MSIは戦略的・経営上のメリットを提供

MSIは現在のビルシステム請負業者へ影響を及ぼす

  • ビルシステム市場は細分化
  • ビルサービス市場におけるプロバイダーの能力の評価

MSIビジネスを有機的に構築する

  • サイロに分割
  • 人材育成プロセスの変更
  • 新しい顧客エンゲージメント戦略の作成
  • 買収、ジョイントベンチャーおよび戦略的提携を通してサービスを拡大
  • 効果的な変更管理の実行
  • イノベーションの文化を推進
  • 顧客・パートナー関係へ投資
図表

List of Charts and Figures

  • MSI Domain Expertise
  • Building Systems Services Market Classification
目次
Product Code: SI-RMSI-19

Buildings systems are growing in complexity to meet the rapidly changing demands of occupants and to maximize operational efficiency. To achieve these goals, building managers are deploying Internet of Things (IoT) technologies. As the adoption of smart building solutions becomes more prevalent, use of these technologies is key to securing operational and strategic advantages in the market. Despite the increased availability and adoption of these technologies, management and integration of the IT and operational technology (OT) aspects of building systems have not changed in response.

As buildings become more digital, building managers turn to master systems integrators (MSIs) to ensure the efficient operation of building systems and derive value from the increasingly rich data generated from building's IT systems. MSIs are different from other building systems service providers in that they integrate domain expertise across IT and operational technology (OT) systems to advise clients on building management strategy, deploy solutions, and provide continuing support, effectively acting as an outsourced branch of a building's facilities management service.

This Navigant Research Strategy Insight report outlines the role and services MSIs provide. This report also discusses the trends driving the demand for MSIs and gives current service providers potential pathways to expand their capabilities to become MSIs. The report provides insight into six types of market players, including strengths and areas for growth.

Key Questions Addressed:

  • What are master systems integrators (MSIs)?
  • What are the evolving trends in the building services market that have led to the emergence of the MSI?
  • What services do MSIs provide?
  • What strategic and operational advantages do MSIs provide to building managers and real estate managers?
  • What are the various types of service providers in the building services market?
  • What are potential avenues for growth for each type of service provider?

Who Needs This Report:

  • Building managers
  • Real estate managers
  • Systems integrators
  • IT consultants
  • Real estate advisory firms
  • Building contractors
  • Building automation and control systems integrators
  • Investor community

Table of Contents

Spark

Context

Recommendations

Master Systems Integrators Emerging to Meet Integration Needs

  • What Are MSIs?

Trends Driving Demand for MSIs

  • Aging Facility Management Decreases Ability to Maintain Operations
  • IT Knowledge Gaps Are Inefficient for Facilities Management Professionals
  • Customers Demand Technology-Enhanced Experiences

MSIs Offer Strategic and Operational Advantages

MSIs Influence Current Building Systems Contractors

  • The Building Systems Market Is Fragmented
  • Assessing the Capabilities of Providers in the Building Services Market
    • Electrical and Mechanical Contractors
    • IT Consultants
    • Real Estate Advisory Firms
    • Building Automation and Control Systems Integrators
    • IT Systems Integrators
    • Niche Consultants

Build an MSI Business Organically

  • Break Down Silos
  • Change Talent Building Processes
  • Create New Customer Engagement Strategies
  • Scale and Expand Service Offerings Through Acquisitions, Joint Ventures, and Strategic Partnerships
    • Acquire New Capabilities and Expand Geographies
    • Joint Ventures Supplement Resource Deployment
    • Strategic Partnerships Give Service Providers Domain Access
  • Conduct Effective Change Management
  • Promote a Culture of Innovation
  • Invest in Customer and Partner Relationships
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