ユーティリティの強化：住宅向けDER (分散型エネルギー資源) アグリゲーションによる顧客関係
Enhancing Utility - Consumer Relationships through Residential DER Aggregation
|ユーティリティの強化：住宅向けDER (分散型エネルギー資源) アグリゲーションによる顧客関係|
発行: Guidehouse Insights (formerly Navigant Research)
ページ情報: 英文 12 Pages; 3 Tables, Charts & Figures
当レポートでは、住宅向けDER (分散型エネルギー資源) アグリゲーションの強化および住宅顧客を維持するための新たな顧客中心のソリューションの開発に向けた、ユーティリティおよびOEMが採用可能な各種戦略について調査し、ピュアアグリゲーター、マネージドDERプログラム、デバイス中心のアグリゲーション、およびスマートホーム中心のアグリゲーションといった新しい戦略にフォーカスした分析、主なケーススタディなどをまとめています。
While consumers in developed markets enjoy the benefits of electricity, they are distanced from the day-to-day issues faced by the power industry. The ubiquity of electricity and historically low levels of competition in the sector have distanced end consumers from utilities. Under these circumstances, independence from utilities has become the holy grail for idealistic early adopters of some distributed energy resources (DER) technologies.
Technology developments are causing a fast drop in the cost of behind-the-meter electricity generation to the point where consumers in parts of the world with good resources and little variability in seasonal weather patterns could significantly reduce their interaction with the grid. In this new technology-led competitive environment, new solutions are emerging that link customer-sited DER and the grid to add value for all parties. But for this to succeed, maintaining a relationship with the end user is key. Utility-consumer relationships are crucial as the industry transitions from an environment where value is derived from the generation and transmission of electricity to one where the value lies in the services that can be provided on top of electricity sales.
This Navigant Research report examines different strategies utilities and OEMs can adopt to enhance residential DER aggregation and develop new customer-centric solutions to retain residential customers. The study focuses on the following emerging strategies: pure aggregators, managed DER programs, device-focused aggregation, and smart home-focused aggregation. It also looks at case studies that show the successful approaches and barriers encountered by energy players using these strategies.