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市場調査レポート

製造業におけるUCaaS (クラウド型ユニファイドコミュニケーション) の世界市場:成長、動向、および予測(2019年~2024年)

Unified Communication-as-a-service in the Manufacturing Market - Growth, Trends, and Forecast (2020 - 2025)

発行 Mordor Intelligence LLP 商品コード 546580
出版日 ページ情報 英文 128 Pages
納期: 2-3営業日
価格
本日の銀行送金レート: 1USD=111.33円で換算しております。
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製造業におけるUCaaS (クラウド型ユニファイドコミュニケーション) の世界市場:成長、動向、および予測(2019年~2024年) Unified Communication-as-a-service in the Manufacturing Market - Growth, Trends, and Forecast (2020 - 2025)
出版日: 2020年01月01日 ページ情報: 英文 128 Pages
概要

製造業におけるUCaaS (クラウド型ユニファイドコミュニケーション) 市場は、2019年から2024年の間にわたって14.74%のCAGRで成長する見通しです。Industry 4.0の採用の増加に伴う製造業の改革の推進は、UCaaS市場に前向きな影響を与えることが期待されています。

当レポートは世界の製造業におけるUCaaS (クラウド型ユニファイドコミュニケーション) 市場について調査しており、市場機会や動向、成長および阻害要因、事業規模・展開モデル・地域別の市場分析、競合情勢、主要企業のプロファイル等の情報を提供しています。

目次

第1章 イントロダクション

  • 調査の前提条件
  • 調査範囲

第2章 調査方法

第3章 エグゼクティブサマリー

第4章 市場力学

  • 市場概況
  • 成長要因
  • 阻害要因
  • 産業バリューチェーン分析
  • 産業の魅力:ポーターのファイブフォース分析
    • 新規参入の脅威
    • バイヤー/消費者の交渉力
    • サプライヤーの交渉力
    • 代替製品の脅威
    • 業界内の競争

第5章 市場セグメント

  • 事業規模別
    • 中小企業
    • 大企業
  • 展開モデル別
    • オンプレミス
    • クラウド
  • 地域別
    • 北米
    • 欧州
    • アジア太平洋地域
    • その他

第6章 競合情勢

  • 企業プロファイル
    • 8×8, Inc.
    • Avaya Inc.
    • Tata Communications
    • Cisco Systems, Inc.
    • Microsoft Corporation
    • Dimension Data
    • DXC Technology Company
    • Getronics
    • IBM Corporation
    • Mitel Networks Corporation
    • RingCentral, Inc
    • Verizon Wireless (Verizon Communications)

第7章 投資分析

第8章 市場機会および今後の動向

目次
Product Code: 55901

Market Overview

The unified communications-as-a-service in the manufacturing market is expected to register a CAGR of 14.74% over the forecast period of(2020 - 2025). With the increasing adoption of Industry 4.0 initiatives by the manufacturing firms, are set to revamp the manufacturing industry which is also expected to influence the UCaaS market in a positive way.

  • Modernizing outdated business phone and call center systems to boost productivity and reduce costs according to industry estimations by 30%. Further, in the manufacturing industry, workers interact with different regional offices or headquarters to ensure smooth workflow. Thus, it will lead to the adoption of UCaaS in manufacturing.
  • Moreover, as manufacturers are shifting to the cloud because of the features such as increased automation and agility, delivering enhanced customer experience, and increased cost savings and return on investment. Thus, owing to the benefits such as better communication, increased decision-making ability by the UCaaS solution will drive the market.
  • in September 2019, Digerati Technologies, Inc. acquired Nexogy, Inc. a provider of cloud communication and broadband solutions tailored for businesses. The acquisition was a strategic move towards a continued focus on the US market of SMBs, of which approximately 75% or 21 million have not migrated to a UCaaS or cloud communications solution. Owing to such opportunities in the SMBs segment, it is expected to be the targeted market segment by vendors over the forecast period.
  • However, the less awareness about UCaaS and their advantages are few restraints which are hampering the adoption rate of UCaaS.

Scope of the Report

Implementation of UCaaS in the manufacturing industry brings various advantages, such as improved scalability, reliability, and collaboration among disparate workgroups. Manufacturing units typically consist of various diverse business units, which must be in collaboration with one another, further necessitating the use of UCaaS systems. Types of unified communications as a service package include messaging tools, videoconferencing tools, and resources for facilitating different kinds of text and voice communications. The scope of this market is limited to regions such as North America, Europe, Asia-Pacific and Rest of the World.

Key Market Trends

Increasing Government Initiative to Influence the Market

  • According to Symphony RetailAI, 28% of retailers cited the growing dependence on parallel shippers to achieve faster fulfillment to consumers as challenges they face about their supply chain management. The adoption of UCaaS during such a process would lead to proper communication among them which would result in faster delivery of the products.
  • In March 2019, Unified-communications-as-a-service provider Fuze has partnered with Samsung Electronics America Inc. to provide mobile UCaaS for remote and distributed workers. This partnership is expected to impact positively on the market.
  • Moreover, factory-floor personnel is taking advantage of the BYOD policy by taking advantage of the convenience of mobile phones and tablet computers is driving the market. Implementing UCaaS will lead to integrating voice, text, and video on a single, mobile device, and one simple user interface would help in increasing productivity among the organizations.
  • Additionally, government initiatives such as Made in China 2025, which aim to make China dominant in the global high-tech manufacturing sector is influencing other regions which in return is driving the market. This initiative is focused on manufacturing electric cars and other new energy vehicles, next-generation information technology (IT) and telecommunications, and advanced robotics and artificial intelligence and are expected to drive the unified communication-as-a-service in the manufacturing market.

Asia- Pacific to Witness the Fastest Growth

  • Asia-Pacific is expected to witness the fastest growth owing to the presence of the worlds' manufacturing hub i.e. China and other big economies such as India and Japan.
  • Further, the introduction of new technologies like 5G is expected to drive the UCaaS market in the region. The increasing trial of launching 5G in different cities by China and Japan with a view to creating smart factories that would boost the UCaaS market positively.
  • Moreover, the vendors are expanding their geographical presence in the region by implementing a strategic partnership or merger and acquisition is further driving the market.
  • For instance, in July 2019, 8x8, Inc, announced the acquisition of privately-held Wavecell Pte. Ltd., a Singapore-based global Communications Platform-as-a-Service (CPaaS) provider. The acquisition expands 8x8's presence into the rapidly growing Asian market, including Singapore, Indonesia, Philippines, Thailand, and Hong Kong.
  • Additionally, Indian government initiatives such as Make in India which is encouraging companies to manufacture their products in India and enthuse with dedicated investments into manufacturing is providing an opportunity for the market to grow exponentially.
  • Therefore, all the factors are expected to complement the growth of the unified communication-as-a-service in the manufacturing market in the region.

Competitive Landscape

The unified communications-as-a-service in the manufacturing market is highly competitive in nature because of the presence of global players. Some of the vendors are Cisco Systems, Inc, 8x8, Inc, Avaya Inc., and Tata Communications. Product launches, high expense on research and development, partnerships and acquisitions, etc. are the prime growth strategies adopted by these companies to sustain the intense competition.

  • September 2019 - 8x8, Inc. launched an 8x8 Video Meetings solutions as part of their service subscriptions for Virtual Office mobile and desktop applications. 8x8 Video Meetings enabled external participants to join meetings directly from their browser without the need to download plugins or software applications.
  • September 2019 - Cisco Systems, Inc completed the acquisition of a privately-held Voicea. With the acquisition of Voicea technology, Cisco would enhance its Webex portfolio of products with a powerful transcription service that blends AI and Automated Speech Recognition (ASR) to unlock the power of any collaboration, like meetings and calls.

Reasons to Purchase this report:

  • The market estimate (ME) sheet in Excel format
  • Report customization as per the client's requirements
  • 3 months of analyst support

Table of Contents

1 INTRODUCTION

  • 1.1 Study Assumptions
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Growing Trends Towards Mobility and BYOD
    • 4.2.2 Integrated Supply Chain Management
  • 4.3 Market Restraints
    • 4.3.1 Lack of Awareness About the Unified Communication-as-a-service
  • 4.4 Industry Value Chain Analysis
  • 4.5 Industry Attractiveness - Porter's Five Force Analysis
    • 4.5.1 Threat of New Entrants
    • 4.5.2 Bargaining Power of Buyers/Consumers
    • 4.5.3 Bargaining Power of Suppliers
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION

  • 5.1 By Business Size
    • 5.1.1 Small and Midsize Business
    • 5.1.2 Enterprise
  • 5.2 By Deployment Model
    • 5.2.1 On-Premises
    • 5.2.2 Cloud
  • 5.3 Geography
    • 5.3.1 North America
      • 5.3.1.1 United States
      • 5.3.1.2 Canada
    • 5.3.2 Europe
      • 5.3.2.1 Germany
      • 5.3.2.2 United Kingdom
      • 5.3.2.3 France
      • 5.3.2.4 Rest of Europe
    • 5.3.3 Asia-Pacific
      • 5.3.3.1 China
      • 5.3.3.2 India
      • 5.3.3.3 Japan
      • 5.3.3.4 Rest of Asia-Pacific
    • 5.3.4 Rest of World

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 8×8, Inc.
    • 6.1.2 Avaya Inc.
    • 6.1.3 Tata Communications
    • 6.1.4 Cisco Systems, Inc.
    • 6.1.5 Microsoft Corporation
    • 6.1.6 Dimension Data
    • 6.1.7 DXC Technology Company
    • 6.1.8 Getronics
    • 6.1.9 IBM Corporation
    • 6.1.10 Mitel Networks Corporation
    • 6.1.11 RingCentral, Inc
    • 6.1.12 Verizon Wireless (Verizon Communications)

7 INVESTMENT ANANLYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS

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