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1035227

BPOサービス小売業のトップ5新興産業ガイド-市場概要、競合分析、予測(~2025年)

BPO Services Retail Top 5 Emerging Markets Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025

出版日: | 発行: MarketLine | ページ情報: 英文 126 Pages | 納期: 即納可能 即納可能とは

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BPOサービス小売業のトップ5新興産業ガイド-市場概要、競合分析、予測(~2025年)
出版日: 2021年10月26日
発行: MarketLine
ページ情報: 英文 126 Pages
納期: 即納可能 即納可能とは
  • 全表示
  • 概要
  • 図表
  • 目次
概要

当レポートでは、世界のBPOサービス小売業について調査分析し、国別分析、企業プロファイルなど、体系的な情報を提供しています。

目次

第1章 イントロダクション

第2章 新興国上位5ヶ国のBPOサービス

  • 業界展望

第3章 南アフリカのBPOサービス

  • 市場概要
  • 市場データ
  • 市場セグメンテーション
  • 市場展望
  • ファイブフォース分析
  • マクロ経済指標

第4章 ブラジルのBPOサービス

  • 市場概要
  • 市場データ
  • 市場セグメンテーション
  • 市場展望
  • ファイブフォース分析
  • マクロ経済指標

第5章 中国のBPOサービス

  • 市場概要
  • 市場データ
  • 市場セグメンテーション
  • 市場展望
  • ファイブフォース分析
  • マクロ経済指標

第6章 インドのBPOサービス

  • 市場概要
  • 市場データ
  • 市場セグメンテーション
  • 市場展望
  • ファイブフォース分析
  • マクロ経済指標

第7章 メキシコのBPOサービス

  • 市場概要
  • 市場データ
  • 市場セグメンテーション
  • 市場展望
  • ファイブフォース分析
  • マクロ経済指標

第8章 企業プロファイル

  • Wipro Ltd
  • Genpact Ltd
  • TMF Group B.V.
  • HCL Technologies Limited
  • ISS AS
  • Infosys Limited
  • Capgemini SE
  • SYNNEX Corporation

第9章 付録

  • 調査手法
  • MarketLineについて
図表

List of Tables

  • Table 1: Top 5 emerging countries bpo services industry, revenue ($m), 2016-25
  • Table 2: Top 5 emerging countries bpo services industry, revenue ($m), 2016-20
  • Table 3: Top 5 emerging countries bpo services industry forecast, revenue ($m), 2020-25
  • Table 4: South Africa bpo services market value: $ million, 2016-20
  • Table 5: South Africa bpo services market category segmentation: $ million, 2020
  • Table 6: South Africa bpo services market geography segmentation: $ million, 2020
  • Table 7: South Africa bpo services market value forecast: $ million, 2020-25
  • Table 8: South Africa size of population (million), 2016-20
  • Table 9: South Africa gdp (constant 2005 prices, $ billion), 2016-20
  • Table 10: South Africa gdp (current prices, $ billion), 2016-20
  • Table 11: South Africa inflation, 2016-20
  • Table 12: South Africa consumer price index (absolute), 2016-20
  • Table 13: South Africa exchange rate, 2016-20
  • Table 14: Brazil bpo services market value: $ million, 2016-20
  • Table 15: Brazil bpo services market category segmentation: $ million, 2020
  • Table 16: Brazil bpo services market geography segmentation: $ million, 2020
  • Table 17: Brazil bpo services market value forecast: $ million, 2020-25
  • Table 18: Brazil size of population (million), 2016-20
  • Table 19: Brazil gdp (constant 2005 prices, $ billion), 2016-20
  • Table 20: Brazil gdp (current prices, $ billion), 2016-20
  • Table 21: Brazil inflation, 2016-20
  • Table 22: Brazil consumer price index (absolute), 2016-20
  • Table 23: Brazil exchange rate, 2016-20
  • Table 24: China bpo services market value: $ billion, 2016-20
  • Table 25: China bpo services market category segmentation: $ billion, 2020
  • Table 26: China bpo services market geography segmentation: $ billion, 2020
  • Table 27: China bpo services market value forecast: $ billion, 2020-25
  • Table 28: China size of population (million), 2016-20
  • Table 29: China gdp (constant 2005 prices, $ billion), 2016-20
  • Table 30: China gdp (current prices, $ billion), 2016-20
  • Table 31: China inflation, 2016-20
  • Table 32: China consumer price index (absolute), 2016-20
  • Table 33: China exchange rate, 2016-20
  • Table 34: India bpo services market value: $ million, 2016-20
  • Table 35: India bpo services market category segmentation: $ million, 2020
  • Table 36: India bpo services market geography segmentation: $ million, 2020
  • Table 37: India bpo services market value forecast: $ million, 2020-25
  • Table 38: India size of population (million), 2016-20
  • Table 39: India gdp (constant 2005 prices, $ billion), 2016-20
  • Table 40: India gdp (current prices, $ billion), 2016-20
  • Table 41: India inflation, 2016-20
  • Table 42: India consumer price index (absolute), 2016-20
  • Table 43: India exchange rate, 2016-20
  • Table 44: Mexico bpo services market value: $ million, 2016-20
  • Table 45: Mexico bpo services market category segmentation: $ million, 2020
  • Table 46: Mexico bpo services market geography segmentation: $ million, 2020
  • Table 47: Mexico bpo services market value forecast: $ million, 2020-25
  • Table 48: Mexico size of population (million), 2016-20
  • Table 49: Mexico gdp (constant 2005 prices, $ billion), 2016-20
  • Table 50: Mexico gdp (current prices, $ billion), 2016-20
  • Table 51: Mexico inflation, 2016-20
  • Table 52: Mexico consumer price index (absolute), 2016-20
  • Table 53: Mexico exchange rate, 2016-20
  • Table 54: Wipro Ltd: key facts
  • Table 55: Wipro Ltd: Annual Financial Ratios
  • Table 56: Wipro Ltd: Key Employees
  • Table 57: Wipro Ltd: Key Employees Continued
  • Table 58: Genpact Ltd: key facts
  • Table 59: Genpact Ltd: Annual Financial Ratios
  • Table 60: Genpact Ltd: Key Employees
  • Table 61: Genpact Ltd: Key Employees Continued
  • Table 62: TMF Group B.V.: key facts
  • Table 63: TMF Group B.V.: Key Employees
  • Table 64: HCL Technologies Limited: key facts
  • Table 65: HCL Technologies Limited: Annual Financial Ratios
  • Table 66: HCL Technologies Limited: Key Employees
  • Table 67: HCL Technologies Limited: Key Employees Continued
  • Table 68: ISS AS: key facts
  • Table 69: ISS AS: Annual Financial Ratios
  • Table 70: ISS AS: Key Employees

List of Figures

  • Figure 1: Top 5 emerging countries bpo services industry, revenue ($m), 2016-25
  • Figure 2: Top 5 emerging countries bpo services industry, revenue ($m), 2016-20
  • Figure 3: Top 5 emerging countries bpo services industry forecast, revenue ($m), 2020-25
  • Figure 4: South Africa bpo services market value: $ million, 2016-20
  • Figure 5: South Africa bpo services market category segmentation: % share, by value, 2020
  • Figure 6: South Africa bpo services market geography segmentation: % share, by value, 2020
  • Figure 7: South Africa bpo services market value forecast: $ million, 2020-25
  • Figure 8: Forces driving competition in the bpo services market in South Africa, 2020
  • Figure 9: Drivers of buyer power in the bpo services market in South Africa, 2020
  • Figure 10: Drivers of supplier power in the bpo services market in South Africa, 2020
  • Figure 11: Factors influencing the likelihood of new entrants in the bpo services market in South Africa, 2020
  • Figure 12: Factors influencing the threat of substitutes in the bpo services market in South Africa, 2020
  • Figure 13: Drivers of degree of rivalry in the bpo services market in South Africa, 2020
  • Figure 14: Brazil bpo services market value: $ million, 2016-20
  • Figure 15: Brazil bpo services market category segmentation: % share, by value, 2020
  • Figure 16: Brazil bpo services market geography segmentation: % share, by value, 2020
  • Figure 17: Brazil bpo services market value forecast: $ million, 2020-25
  • Figure 18: Forces driving competition in the bpo services market in Brazil, 2020
  • Figure 19: Drivers of buyer power in the bpo services market in Brazil, 2020
  • Figure 20: Drivers of supplier power in the bpo services market in Brazil, 2020
  • Figure 21: Factors influencing the likelihood of new entrants in the bpo services market in Brazil, 2020
  • Figure 22: Factors influencing the threat of substitutes in the bpo services market in Brazil, 2020
  • Figure 23: Drivers of degree of rivalry in the bpo services market in Brazil, 2020
  • Figure 24: China bpo services market value: $ billion, 2016-20
  • Figure 25: China bpo services market category segmentation: % share, by value, 2020
  • Figure 26: China bpo services market geography segmentation: % share, by value, 2020
  • Figure 27: China bpo services market value forecast: $ billion, 2020-25
  • Figure 28: Forces driving competition in the bpo services market in China, 2020
  • Figure 29: Drivers of buyer power in the bpo services market in China, 2020
  • Figure 30: Drivers of supplier power in the bpo services market in China, 2020
  • Figure 31: Factors influencing the likelihood of new entrants in the bpo services market in China, 2020
  • Figure 32: Factors influencing the threat of substitutes in the bpo services market in China, 2020
  • Figure 33: Drivers of degree of rivalry in the bpo services market in China, 2020
  • Figure 34: India bpo services market value: $ million, 2016-20
  • Figure 35: India bpo services market category segmentation: % share, by value, 2020
  • Figure 36: India bpo services market geography segmentation: % share, by value, 2020
  • Figure 37: India bpo services market value forecast: $ million, 2020-25
  • Figure 38: Forces driving competition in the bpo services market in India, 2020
  • Figure 39: Drivers of buyer power in the bpo services market in India, 2020
  • Figure 40: Drivers of supplier power in the bpo services market in India, 2020
  • Figure 41: Factors influencing the likelihood of new entrants in the bpo services market in India, 2020
  • Figure 42: Factors influencing the threat of substitutes in the bpo services market in India, 2020
  • Figure 43: Drivers of degree of rivalry in the bpo services market in India, 2020
  • Figure 44: Mexico bpo services market value: $ million, 2016-20
  • Figure 45: Mexico bpo services market category segmentation: % share, by value, 2020
  • Figure 46: Mexico bpo services market geography segmentation: % share, by value, 2020
  • Figure 47: Mexico bpo services market value forecast: $ million, 2020-25
  • Figure 48: Forces driving competition in the bpo services market in Mexico, 2020
  • Figure 49: Drivers of buyer power in the bpo services market in Mexico, 2020
  • Figure 50: Drivers of supplier power in the bpo services market in Mexico, 2020
  • Figure 51: Factors influencing the likelihood of new entrants in the bpo services market in Mexico, 2020
  • Figure 52: Factors influencing the threat of substitutes in the bpo services market in Mexico, 2020
  • Figure 53: Drivers of degree of rivalry in the bpo services market in Mexico, 2020
目次
Product Code: MLIG210037-05

Summary

The Emerging 5 BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2016-20, and forecast to 2025). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Key Highlights

These countries contributed $37,974.4 million to the global bpo services industry in 2020, with a compound annual growth rate (CAGR) of -1.2% between 2007 and 2011. The top 5 emerging countries are expected to reach a value of $50,337.6 million in 2025, with a CAGR of 5.8% over the 2020-25 period.

Within the bpo services industry, China is the leading country among the top 5 emerging nations, with market revenues of $20,513.0 million in 2020. This was followed by India and South Africa with a value of $6,689.6 and $4,727.9 million, respectively.

China is expected to lead the bpo services industry in the top five emerging nations, with a value of $27,105.1 million in 2025, followed by India and South Africa with expected values of $8,855.9 and $6,049.3 million, respectively.

Scope

  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the emerging five bpo services market
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the emerging five bpo services market
  • Leading company profiles reveal details of key bpo services market players' emerging five operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the emerging five bpo services market with five year forecasts
  • Compares data from Brazil, China, India, Mexico and South Africa, alongside individual chapters on each country

Reasons to Buy

  • What was the size of the emerging five bpo services market by value in 2020?
  • What will be the size of the emerging five bpo services market in 2025?
  • What factors are affecting the strength of competition in the emerging five bpo services market?
  • How has the market performed over the last five years?
  • What are the main segments that make up the emerging five bpo services market?

Table of Contents

1 Introduction

  • 1.1. What is this report about?
  • 1.2. Who is the target reader?
  • 1.3. How to use this report
  • 1.4. Definitions

2 Top 5 Emerging Countries BPO Services

  • 2.1. Industry Outlook

3 BPO Services in South Africa

  • 3.1. Market Overview
  • 3.2. Market Data
  • 3.3. Market Segmentation
  • 3.4. Market outlook
  • 3.5. Five forces analysis
  • 3.6. Macroeconomic Indicators

4 BPO Services in Brazil

  • 4.1. Market Overview
  • 4.2. Market Data
  • 4.3. Market Segmentation
  • 4.4. Market outlook
  • 4.5. Five forces analysis
  • 4.6. Macroeconomic Indicators

5 BPO Services in China

  • 5.1. Market Overview
  • 5.2. Market Data
  • 5.3. Market Segmentation
  • 5.4. Market outlook
  • 5.5. Five forces analysis
  • 5.6. Macroeconomic Indicators

6 BPO Services in India

  • 6.1. Market Overview
  • 6.2. Market Data
  • 6.3. Market Segmentation
  • 6.4. Market outlook
  • 6.5. Five forces analysis
  • 6.6. Macroeconomic Indicators

7 BPO Services in Mexico

  • 7.1. Market Overview
  • 7.2. Market Data
  • 7.3. Market Segmentation
  • 7.4. Market outlook
  • 7.5. Five forces analysis
  • 7.6. Macroeconomic Indicators

8 Company Profiles

  • 8.1. Wipro Ltd
  • 8.2. Genpact Ltd
  • 8.3. TMF Group B.V.
  • 8.4. HCL Technologies Limited
  • 8.5. ISS AS
  • 8.6. Infosys Limited
  • 8.7. Capgemini SE
  • 8.8. SYNNEX Corporation

9 Appendix

  • 9.1. Methodology
  • 9.2. About MarketLine