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市場調査レポート

マネージドサービスの世界市場:サービスの種類別 (マネージドセキュリティ、マネージドネットワーク、マネージドデータセンター/ITインフラ、マネージドコミュニケーション・コラボレーション)・業種別・企業規模別・展開方式別・地域別の将来予測 (2025年まで)

Managed Services Market by Service Type (Managed Security, Managed Network, Managed Data Center and IT Infrastructure, and Managed Communication and Collaboration), Vertical, Organization Size, Deployment Type and Region - Global Forecast to 2025

発行 MarketsandMarkets 商品コード 932130
出版日 ページ情報 英文 191 Pages
即納可能
価格
本日の銀行送金レート: 1USD=110.09円で換算しております。
マネージドサービスの世界市場:サービスの種類別 (マネージドセキュリティ、マネージドネットワーク、マネージドデータセンター/ITインフラ、マネージドコミュニケーション・コラボレーション)・業種別・企業規模別・展開方式別・地域別の将来予測 (2025年まで) Managed Services Market by Service Type (Managed Security, Managed Network, Managed Data Center and IT Infrastructure, and Managed Communication and Collaboration), Vertical, Organization Size, Deployment Type and Region - Global Forecast to 2025
出版日: 2020年04月08日 ページ情報: 英文 191 Pages
概要

世界のマネージドサービス市場は、2020年の2230億米ドルから2025年には3291億米ドルへと、8.1%のCAGRで成長すると予想されています。市場成長の主な要因として、熟練したIT専門家の不足や、コスト削減・IT予算減額の余波などが挙げられます。他方、世界各国での法令・規制圧力の強化が、市場成長の妨げとなる可能性もあります。企業規模別では中小企業向け需要が、地域別ではアジア太平洋地域市場が今後大きく成長する見通しで、また業種別では金融業向け需要が最大のシェアを占めています。

当レポートでは、世界のマネージドサービスの市場について分析し、市場の基本構造や最新情勢、主な市場促進・阻害要因、市場動向の見通し (今後6年間分)、各種サービス別・企業規模別・展開方式別・業種別・地域別の詳細動向、市場競争の状態、主要企業のプロファイルなどを調査しております。

第1章 イントロダクション

第2章 調査方法

第3章 エグゼクティブサマリー

第4章 重要考察

第5章 市場概略

  • イントロダクション
  • 市場のダイナミクス
    • 市場促進要因
    • 市場抑制要因
    • 市場機会
    • 課題
  • 利用事例

第6章 マネージドサービス市場:サービスの種類別

  • イントロダクション

第7章 マネージドサービス市場:マネージドセキュリティサービスの種類別

  • イントロダクション
  • マネージドID・アクセス管理
    • 市場の促進要因
  • マネージド・アンチウイルス/アンチマルウェア
  • マネージド・ファイアウォール
  • マネージド・リスク/コンプライアンス管理
  • マネージド脆弱性管理
  • マネージド・セキュリティ情報/イベント管理
  • マネージド侵入検知システム/侵入防止システム
  • マネージド統合脅威管理
  • マネージド暗号化
  • その他

第8章 マネージドサービス市場:マネージド・ネットワークサービスの種類別

  • イントロダクション
  • マネージド・ネットワークプロビジョニング
  • ネットワーク監視・管理
  • マネージド・ソフトウェア定義WAN (広域ネットワーク)

第9章 マネージドサービス市場:マネージド・データセンター/ITインフラサービスの種類別

  • イントロダクション
  • ストレージ管理
  • サーバー管理
  • マネージドプリントサービス (MPS)
  • その他

第10章 マネージドサービス市場:マネージド・コミュニケーション/コラボレーションサービスの種類別

  • イントロダクション
  • マネージドVoIP
  • マネージドUCaaS (「サービスとしての」ユニファイドコミュニケーション)
  • その他

第11章 マネージドサービス市場:マネージド・モビリティサービスの種類別

  • イントロダクション
  • 機器ライフサイクル管理
  • アプリケーション管理

第12章 マネージドサービス市場:マネージド情報サービスの種類別

  • イントロダクション
  • ビジネスプロセス管理
  • マネージド・運用サポートシステム/ビジネスサポートシステム

第13章 マネージドサービス市場:企業規模別

  • イントロダクション
  • 大企業
  • 中小企業

第14章 マネージドサービス市場:展開方式別

  • イントロダクション
  • オンプレミス
  • クラウド

第15章 マネージドサービス市場:業界別

  • イントロダクション
  • 通信
  • IT (情報技術)
  • BSFI (銀行・金融サービス・保険)
  • 日用品・小売業
  • 製造業
  • 医療・ライフサイエンス
  • 教育
  • エネルギー・ユーティリティ
  • メディア・エンターテインメント
  • その他

第16章 マネージドサービス市場:地域別

  • イントロダクション
  • 北米
    • 米国
    • カナダ
  • 欧州
    • 英国
    • その他の欧州諸国
  • アジア太平洋地域
    • インド
    • その他のアジア太平洋諸国
  • 中東・アフリカ
    • サウジアラビア
    • その他の中東・アフリカ諸国
  • ラテンアメリカ
    • ブラジル
    • その他のラテンアメリカ諸国

第17章 競争環境

  • 企業戦略の方向性:マッピング
    • 先駆的企業
    • 活動的企業
    • 革新的企業
    • 新規企業

第18章 企業プロファイル

  • イントロダクション
  • IBM
  • 富士通
  • CISCO
  • ACCENTURE
  • ATOS
  • DXC TECHNOLOGY
  • AT&T
  • ERICSSON
  • COGNIZANT
  • HCL
  • TCS
  • INFOSYS
  • DIMENSION DATA
  • GTT COMMUNICATIONS
  • NTT (日本電信電話)
  • HAPPIEST MINDS
  • RACKSPACE
  • HUAWEI
  • NOKIA NETWORKS
  • CENTURY LINK
  • 市場開拓・掌握の方法:主要企業の場合

第19章 付録

図表

LIST OF TABLES

  • TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2016-2019 23
  • TABLE 2 FACTOR ANALYSIS 29
  • TABLE 3 EVALUATION CRITERIA 30
  • TABLE 4 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018-2025 (USD MILLION) 46
  • TABLE 5 MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 2018-2025 (USD MILLION) 49
  • TABLE 6 MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 49
  • TABLE 7 MANAGED IDENTITY AND ACCESS MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 50
  • TABLE 8 MANAGED ANTIVIRUS/ANTIMALWARE: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 51
  • TABLE 9 MANAGED FIREWALL: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 52
  • TABLE 10 MANAGED RISK AND COMPLIANCE MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 53
  • TABLE 11 MANAGED VULNERABILITY MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 54
  • TABLE 12 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 55
  • TABLE 13 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 56
  • TABLE 14 MANAGED UNIFIED THREAT MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 57
  • TABLE 15 MANAGED ENCRYPTION: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 58
  • TABLE 16 OTHERS: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 59
  • TABLE 17 MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 2018-2025 (USD MILLION) 61
  • TABLE 18 MANAGED NETWORK SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 62
  • TABLE 19 MANAGED NETWORK PROVISIONING: MANAGED NETWORK SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 62
  • TABLE 20 MANAGED NETWORK MONITORING AND MANAGEMENT: MANAGED NETWORK SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 63
  • TABLE 21 MANAGED SOFTWARE DEFINED-WIRELESS AREA NETWORK: MANAGED NETWORK SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 64
  • TABLE 22 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES, BY TYPE, 2018-2025 (USD MILLION) 66
  • TABLE 23 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES, BY REGION, 2018-2025 (USD MILLION) 67
  • TABLE 24 STORAGE MANAGEMENT: MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 68
  • TABLE 25 SERVER MANAGEMENT: MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 69
  • TABLE 26 MANAGED PRINT SERVICES: MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 69
  • TABLE 27 OTHERS: MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 70
  • TABLE 28 MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2018-2025 (USD MILLION) 72
  • TABLE 29 MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 73
  • TABLE 30 MANAGED VOICE OVER INTERNET PROTOCOL: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 74
  • TABLE 31 MANAGED UNIFIED COMMUNICATION AS A SERVICE: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 75
  • TABLE 32 OTHERS: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 75
  • TABLE 33 MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 2018-2025 (USD MILLION) 78
  • TABLE 34 MANAGED MOBILITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 79
  • TABLE 35 DEVICE LIFE CYCLE MANAGEMENT: MANAGED MOBILITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 80
  • TABLE 36 APPLICATION MANAGEMENT: MANAGED MOBILITY SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 81
  • TABLE 37 MANAGED INFORMATION SERVICES MARKET SIZE, BY TYPE, 2018-2025 (USD MILLION) 83
  • TABLE 38 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 84
  • TABLE 39 BUSINESS PROCESS MANAGEMENT: MANAGED INFORMATION SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 85
  • TABLE 40 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS: MANAGED INFORMATION SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 86
  • TABLE 41 MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018-2025 (USD MILLION) 88
  • TABLE 42 LARGE ENTERPRISES: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 89
  • TABLE 43 SMALL AND MEDIUM-SIZED ENTERPRISES: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 90
  • TABLE 44 MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2018-2025 (USD MILLION) 92
  • TABLE 45 ON-PREMISES: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 93
  • TABLE 46 CLOUD: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 94
  • TABLE 47 MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2018-2025 (USD MILLION) 97
  • TABLE 48 TELECOM: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 98
  • TABLE 49 INFORMATION TECHNOLOGY: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 99
  • TABLE 50 BANKING, FINANCIAL SERVICES AND INSURANCE: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 100
  • TABLE 51 CONSUMER GOODS AND RETAIL: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 101
  • TABLE 52 MANUFACTURING: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 102
  • TABLE 53 HEALTHCARE AND LIFE SCIENCES: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 103
  • TABLE 54 EDUCATION: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 104
  • TABLE 55 ENERGY AND UTILITIES: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 105
  • TABLE 56 MEDIA AND ENTERTAINMENT: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 106
  • TABLE 57 OTHERS: MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 106
  • TABLE 58 MANAGED SERVICES MARKET SIZE, BY REGION, 2018-2025 (USD MILLION) 109
  • TABLE 59 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2018-2025 (USD MILLION) 111
  • TABLE 60 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICES TYPE, 2018-2025 (USD MILLION) 112
  • TABLE 61 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICES TYPE, 2018-2025 (USD MILLION) 112
  • TABLE 62 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES TYPE, 2018-2025 (USD MILLION) 113
  • TABLE 63 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICES TYPE, 2018-2025 (USD MILLION) 113
  • TABLE 64 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICES TYPE, 2018-2025 (USD MILLION) 114
  • TABLE 65 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICES TYPE, 2018-2025 (USD MILLION) 114
  • TABLE 66 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2018-2025 (USD MILLION) 115
  • TABLE 67 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018-2025 (USD MILLION) 115
  • TABLE 68 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2018-2025 (USD MILLION) 116
  • TABLE 69 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2018-2025 (USD MILLION) 116
  • TABLE 70 EUROPE: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2018-2025 (USD MILLION) 117
  • TABLE 71 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICES TYPE, 2018-2025 (USD MILLION) 118
  • TABLE 72 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICES TYPE, 2018-2025 (USD MILLION) 118
  • TABLE 73 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES TYPE, 2018-2025 (USD MILLION) 119
  • TABLE 74 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICES TYPE, 2018-2025 (USD MILLION) 119
  • TABLE 75 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICES TYPE, 2018-2025 (USD MILLION) 120
  • TABLE 76 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICES TYPE, 2018-2025 (USD MILLION) 120
  • TABLE 77 EUROPE: MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2018-2025 (USD MILLION) 121
  • TABLE 78 EUROPE: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018-2025 (USD MILLION) 121
  • TABLE 79 EUROPE: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2018-2025 (USD MILLION) 122
  • TABLE 80 EUROPE: MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2018-2025 (USD MILLION) 122
  • TABLE 81 ASIA PACIFIC: MANAGED SERVICES SIZE, BY SERVICE TYPE, 2018-2025 (USD MILLION) 124
  • TABLE 82 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICES TYPE, 2018-2025 (USD MILLION) 125
  • TABLE 83 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICES TYPE, 2018-2025 (USD MILLION) 125
  • TABLE 84 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES TYPE, 2018-2025 (USD MILLION) 126
  • TABLE 85 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICES TYPE, 2018-2025 (USD MILLION) 126
  • TABLE 86 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICES TYPE, 2018-2025 (USD MILLION) 127
  • TABLE 87 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICES TYPE, 2018-2025 (USD MILLION) 127
  • TABLE 88 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2018-2025 (USD MILLION) 128
  • TABLE 89 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018-2025 (USD MILLION) 128
  • TABLE 90 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2018-2025 (USD MILLION) 129
  • TABLE 91 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2018-2025 (USD MILLION) 129
  • TABLE 92 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2018-2025 (USD MILLION) 130
  • TABLE 93 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICES TYPE, 2018-2025 (USD MILLION) 131
  • TABLE 94 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICES TYPE, 2018-2025 (USD MILLION) 131
  • TABLE 95 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES TYPE, 2018-2025 (USD MILLION) 132
  • TABLE 96 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICES TYPE, 2018-2025 (USD MILLION) 132
  • TABLE 97 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICES TYPE, 2018-2025 (USD MILLION) 133
  • TABLE 98 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICES TYPE, 2018-2025 (USD MILLION) 133
  • TABLE 99 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2018-2025 (USD MILLION) 134
  • TABLE 100 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018-2025 (USD MILLION) 134
  • TABLE 101 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2018-2025 (USD MILLION) 135
  • TABLE 102 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2018-2025 (USD MILLION) 135
  • TABLE 103 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2018-2025 (USD MILLION) 136
  • TABLE 104 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICES TYPE, 2018-2025 (USD MILLION) 137
  • TABLE 105 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICES TYPE, 2018-2025 (USD MILLION) 137
  • TABLE 106 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES TYPE, 2018-2025 (USD MILLION) 138
  • TABLE 107 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICES TYPE, 2018-2025 (USD MILLION) 138
  • TABLE 108 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICES TYPE, 2018-2025 (USD MILLION) 139
  • TABLE 109 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICES TYPE, 2018-2025 (USD MILLION) 139
  • TABLE 110 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2018-2025 (USD MILLION) 140
  • TABLE 111 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018-2025 (USD MILLION) 140
  • TABLE 112 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2018-2025 (USD MILLION) 141
  • TABLE 113 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2018-2025 (USD MILLION) 141

LIST OF FIGURES

  • FIGURE 1 MANAGED SERVICES MARKET: RESEARCH DESIGN 24
  • FIGURE 2 DATA TRIANGULATION 27
  • FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 BOTTOM-UP (SUPPLY SIDE) - REVENUE OF ALL SOLUTIONS AND SERVICES OF THE MANAGED SERVICES MARKET 28
  • FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 BOTTOM-UP (SUPPLY SIDE) - CALCULATION OF SOLUTIONS AND SERVICES REVENUE OF MANAGED SERVICES VENDORS 28
  • FIGURE 5 MANAGED SERVICES MARKET HOLISTIC VIEW 33
  • FIGURE 6 GROWTH RATE OF SEGMENTS IN THE MANAGED SERVICES MARKET DURING THE FORECAST PERIOD 33
  • FIGURE 7 NEED FOR SPECIALIZED MANAGED SERVICE PROVIDERS TO MANAGE COMPLEX IT INFRASTRUCTURE AND TO AVOID NETWORK DOWNTIME TO DRIVE THE GROWTH OF THE MANAGED SERVICES MARKET 35
  • FIGURE 8 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES, AND UNITED STATES TO ACCOUNT FOR THE HIGHEST SHARES IN THE NORTH AMERICA MANAGED SERVICES MARKET IN 2020 36
  • FIGURE 9 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES, AND REST OF EUROPE TO ACCOUNT FOR THE HIGHEST SHARES IN THE EUROPE MANAGED SERVICES MARKET IN 2020 37
  • FIGURE 10 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES, AND BANKING, FINANCIAL SERVICES AND INSURANCE VERTICAL TO ACCOUNT FOR THE HIGHEST SHARES IN THE ASIA PACIFIC MANAGED SERVICES MARKET IN 2020 38
  • FIGURE 11 MANAGED SERVICES MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 39
  • FIGURE 12 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 45
  • FIGURE 13 MANAGED IDENTITY AND ACCESS MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 48
  • FIGURE 14 MANAGED SD-WAN SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 61
  • FIGURE 15 SERVER MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 66
  • FIGURE 16 MANAGED VOICE OVER INTERNET PROTOCOL SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 72
  • FIGURE 17 APPLICATION MANAGEMENT SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 78
  • FIGURE 18 BUSINESS PROCESS MANAGEMENT SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 83
  • FIGURE 19 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 88
  • FIGURE 20 CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 92
  • FIGURE 21 HEALTHCARE AND LIFE SCIENCES VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 96
  • FIGURE 22 ASIA PACIFIC TO EXHIBIT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD 109
  • FIGURE 23 NORTH AMERICA: MARKET SNAPSHOT 111
  • FIGURE 24 ASIA-PACIFIC: MARKET SNAPSHOT 124
  • FIGURE 25 MANAGED SERVICES MARKET (GLOBAL), COMPETITIVE LEADERSHIP MAPPING, 2020 144
  • FIGURE 26 IBM: COMPANY SNAPSHOT 146
  • FIGURE 27 IBM: SWOT ANALYSIS 148
  • FIGURE 28 FUJITSU: COMPANY SNAPSHOT 149
  • FIGURE 29 FUJITSU: SWOT ANALYSIS 151
  • FIGURE 30 CISCO: COMPANY SNAPSHOT 152
  • FIGURE 31 CISCO: SWOT ANALYSIS 154
  • FIGURE 32 ACCENTURE: COMPANY SNAPSHOT 155
  • FIGURE 33 ACCENTURE: SWOT ANALYSIS 157
  • FIGURE 34 ATOS: COMPANY SNAPSHOT 158
  • FIGURE 35 ATOS: SWOT ANALYSIS 160
  • FIGURE 36 DXC TECHNOLOGY: COMPANY SNAPSHOT 161
  • FIGURE 37 AT&T: COMPANY SNAPSHOT 164
  • FIGURE 38 ERICSSON: COMPANY SNAPSHOT 166
  • FIGURE 39 COGNIZANT: COMPANY SNAPSHOT 169
  • FIGURE 40 HCL: COMPANY SNAPSHOT 171
目次
Product Code: TC 3070

"Lack of IT skilled professionals, and cost reduction and lower IT budgets to force enterprises to leverage managed services."

The global managed services market is expected to grow from USD 223.0 billion in 2020 to USD 329.1 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 8.1% during the forecast period. Factors that drive the market growth of the managed services market are lack of IT skilled professionals, and cost reduction and lower IT budgets to force enterprises to leverage managed services. The increasing pressure from statutory regulations across the globe is expected to act as a restraint to the market growth.

Small and medium-sized enterprises segment to grow at a higher CAGR during the forecast period

The IT spending in the SMEs segment is estimated to increase at a high rate. According to a study, the CAGR for IT spend by SMEs in Europe, the Middle East and Africa (EMEA) between 2018 and 2023 is expected to be 3.8%, as compared with 2.7% of the overall market. This rise is expected to give a boost to managed service providers, especially as smaller businesses move to the cloud, automate services, and explore advanced digital technologies. Hence, Managed Service Providers (MSPs )are focusing on the SMEs segment to acquire potential customers.

Banking, financial services and insurance vertical to hold the largest market share in 2020 in the managed services market

The BFSI vertical is a highly regulated vertical with a large number of compliances and regulations. Enterprises are highly charged for violation of these regulations. Hence, to avoid fines enterprises require managed services. Data encryption and secure back up are highly demanded by these enterprises, along with a full range of Backup and Disaster Recovery (BDR) solution, to meet federal compliance regulations. MSPs that specialize in BDR for financial services help these businesses protect sensitive information, mitigate downtime, and promote the overall business continuity.

Managed services market in APAC is projected to grow at the highest CAGR during the forecast period

The high growth of the market in APAC is attributed to high data breach cost or loss due to a cyberattack, lack of IT budget, and continuously increasing SMEs are driving the growth of the market. For instance, healthcare providers could suffer a loss of USD 23 million due to cyberattacks. SMEs lack IT budget and have high cloud adoption compared to large enterprises; thus, SMEs are opting for the managed services model at a high rate.

In-depth interviews were conducted with the Chief Executive Officers (CEOs), Chief Marketing Officers (CMO), Vice Presidents (VPs), Managing Directors (MDs), technology and innovation directors, and related key executives from various key companies and organizations operating in the managed services market.

  • By Company - Tier 1-48%, Tier 2-37%, and Tier 3-15%
  • By Designation - Managers-34%, CXOs-40%, and Executives-26%
  • By Region - North America-42%, Europe-31%, APAC-16%, RoW - 11%

The managed services market comprises major providers, such as IBM (US), Cisco (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), DXC Technology (US), AT&T (US), Ericsson (Sweden), Cognizant US), HCL (India), TCS (India), Infosys (India), Dimension Data (South Africa), NTT (Japan), GTT Communications (US), Happiest Minds Technologies (India), Rackspace (US), Huawei (China), Nokia (Finland), and CenturyLink (US). The study includes the in-depth competitive analysis of these key players in the managed services market with their company profiles, recent developments, and key market strategies. The study includes an in-depth competitive analysis of these key players in the managed services market with their company profiles, recent developments, and key market strategies.

Research Coverage:

The managed services market revenue is primarily classified into revenues from solutions and services. The market is also segmented on the service type, organization size, deploymen type, vertical and region.

Key Benefits of Buying the Report:

The report would help the market leaders/new entrants in this market with the information on the closest approximations of the revenue numbers for the overall managed services market and the subsegments. This report would help stakeholders understand the competitive landscape and gain insights to better position their businesses and plan suitable go-to-market strategies. The report would also help stakeholders understand the pulse of the market and provide them with information on the key market drivers, restraints, challenges, and opportunities.

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 OBJECTIVES OF THE STUDY
  • 1.2 MARKET DEFINITION
    • 1.2.1 INCLUSIONS AND EXCLUSIONS
  • 1.3 MARKET SCOPE
    • 1.3.1 MARKET SEGMENTATION
    • 1.3.2 REGIONS COVERED
  • 1.4 YEARS CONSIDERED FOR THE STUDY
  • 1.5 CURRENCY CONSIDERED
  • 1.6 STAKEHOLDERS

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
      • 2.1.2.1 Breakup of primary profiles
      • 2.1.2.2 Key industry insights
  • 2.2 MARKET BREAKUP AND DATA TRIANGULATION
  • 2.3 MARKET SIZE ESTIMATION
  • 2.4 MARKET FORECAST
  • 2.5 COMPETITIVE LEADERSHIP MAPPING RESEARCH METHODOLOGY
    • 2.5.1 VENDOR INCLUSION CRITERIA
  • 2.6 ASSUMPTIONS FOR THE STUDY
  • 2.7 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE MANAGED SERVICES MARKET
  • 4.2 MANAGED SERVICES MARKET IN NORTH AMERICA, BY SERVICE TYPE AND COUNTRY
  • 4.3 MANAGED SERVICES MARKET IN EUROPE, BY SERVICE TYPE AND COUNTRY
  • 4.4 MANAGED SERVICES MARKET IN ASIA PACIFIC, BY SERVICE TYPE AND VERTICAL

5 MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    • 5.2.1 DRIVERS
      • 5.2.1.1 Lack of IT skilled professionals
      • 5.2.1.2 Cost reduction and lower IT budgets to force enterprises to leverage managed services
    • 5.2.2 RESTRAINTS
      • 5.2.2.1 Increasing pressure from statutory regulations across the globe
    • 5.2.3 OPPORTUNITIES
      • 5.2.3.1 High cloud adoption and increasing automation in IT environments
      • 5.2.3.2 Continuously increasing demand for managed services among small and medium-sized enterprises
    • 5.2.4 CHALLENGES
      • 5.2.4.1 Lack of sales and marketing staff, training, and cybersecurity to severely affect the growth of managed service providers
  • 5.3 USE CASES
    • 5.3.1 SPARK NEW ZEALAND LEVERAGED COMMVAULT'S HYPERSCALE APPLIANCES SOLUTION TO REPLACE ITS BUDGET AND TIME-CONSUMING LEGACY SYSTEMS
    • 5.3.2 J.CREW GROUP DEPLOYED MODERN IT SOLUTION TO ATTAIN FLEXIBLE CLOUD INFRASTRUCTURE TO TACKLE UNFORESEEN BUSINESS REQUIREMENTS AND USE CASES
    • 5.3.3 SNOHOMISH COUNTY PUBLIC UTILITY DISTRICT DEPLOYED OPENTEXT CLOUD MANAGED SERVICES FOR IMPROVED BUSINESS VALUE AND AGILITY

6 MANAGED SERVICES MARKET, BY SERVICE TYPE

  • 6.1 INTRODUCTION

7 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE

  • 7.1 INTRODUCTION
    • 7.1.1 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET DRIVERS
  • 7.2 MANAGED IDENTITY AND ACCESS MANAGEMENT
    • 7.2.1 MANAGED IDENTITY AND ACCESS MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 7.3 MANAGED ANTIVIRUS/ANTIMALWARE
    • 7.3.1 MANAGED ANTIVIRUS/ANTIMALWARE: MANAGED SERVICES MARKET DRIVERS
  • 7.4 MANAGED FIREWALL
    • 7.4.1 MANAGED FIREWALL: MANAGED SERVICES MARKET DRIVERS
  • 7.5 MANAGED RISK AND COMPLIANCE MANAGEMENT
    • 7.5.1 MANAGED RISK AND COMPLIANCE MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 7.6 MANAGED VULNERABILITY MANAGEMENT
    • 7.6.1 MANAGED VULNERABILITY MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 7.7 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT
    • 7.7.1 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 7.8 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS
    • 7.8.1 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SERVICES MARKET DRIVERS
  • 7.9 MANAGED UNIFIED THREAT MANAGEMENT
    • 7.9.1 MANAGED UNIFIED THREAT MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 7.10 MANAGED ENCRYPTION
    • 7.10.1 MANAGED ENCRYPTION: MANAGED SERVICES MARKET DRIVERS
  • 7.11 OTHERS

8 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE

  • 8.1 INTRODUCTION
  • 8.2 MANAGED NETWORK PROVISIONING
    • 8.2.1 MANAGED NETWORK PROVISIONING: MANAGED SERVICES MARKET DRIVERS
  • 8.3 NETWORK MONITORING AND MANAGEMENT
    • 8.3.1 MANAGED NETWORK MONITORING AND MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 8.4 MANAGED SOFTWARE DEFINED-WIDE AREA NETWORK
    • 8.4.1 MANAGED SOFTWARE DEFINED-WIDE AREA NETWORK: MANAGED SERVICES MARKET DRIVERS

9 MANAGED SERVICES MARKET, BY MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICE

  • 9.1 INTRODUCTION
  • 9.2 STORAGE MANAGEMENT
    • 9.2.1 STORAGE MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 9.3 SERVER MANAGEMENT
    • 9.3.1 SERVER MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 9.4 MANAGED PRINT SERVICES
    • 9.4.1 MANAGED PRINT SERVICES: MANAGED SERVICES MARKET DRIVERS
  • 9.5 OTHERS

10 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE

  • 10.1 INTRODUCTION
  • 10.2 MANAGED VOICE OVER INTERNET PROTOCOL
    • 10.2.1 MANAGED VOICE OVER INTERNET PROTOCOL: MANAGED SERVICES MARKET DRIVERS
  • 10.3 MANAGED UNIFIED COMMUNICATION AS A SERVICE
    • 10.3.1 MANAGED UNIFIED COMMUNICATION AS A SERVICE: MANAGED SERVICES MARKET DRIVERS
  • 10.4 OTHERS

11 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE

  • 11.1 INTRODUCTION
  • 11.2 DEVICE LIFE CYCLE MANAGEMENT
    • 11.2.1 DEVICE LIFE CYCLE MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 11.3 APPLICATION MANAGEMENT
    • 11.3.1 APPLICATION MANAGEMENT: MANAGED SERVICES MARKET DRIVERS

12 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE

  • 12.1 INTRODUCTION
  • 12.2 BUSINESS PROCESS MANAGEMENT
    • 12.2.1 BUSINESS PROCESS MANAGEMENT: MANAGED SERVICES MARKET DRIVERS
  • 12.3 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS
    • 12.3.1 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS: MANAGED SERVICES MARKET DRIVERS

13 MANAGED SERVICES MARKET, BY ORGANIZATION SIZE

  • 13.1 INTRODUCTION
  • 13.2 LARGE ENTERPRISES
    • 13.2.1 LARGE ENTERPRISES: MANAGED SERVICES MARKET DRIVERS
  • 13.3 SMALL AND MEDIUM-SIZED ENTERPRISES
    • 13.3.1 SMALL AND MEDIUM-SIZED ENTERPRISES: MANAGED SERVICES MARKET DRIVERS

14 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE

  • 14.1 INTRODUCTION
  • 14.2 ON-PREMISES
    • 14.2.1 ON-PREMISES: MANAGED SERVICES MARKET DRIVERS
  • 14.3 CLOUD
    • 14.3.1 CLOUD: MANAGED SERVICES MARKET DRIVERS

15 MANAGED SERVICES MARKET, BY VERTICAL

  • 15.1 INTRODUCTION
  • 15.2 TELECOM
    • 15.2.1 TELECOM: MANAGED SERVICES MARKET DRIVERS
  • 15.3 INFORMATION TECHNOLOGY
    • 15.3.1 INFORMATION TECHNOLOGY: MANAGED SERVICES MARKET DRIVERS
  • 15.4 BANKING, FINANCIAL SERVICES AND INSURANCE
    • 15.4.1 BANKING, FINANCIAL SERVICES AND INSURANCE: MANAGED SERVICES MARKET DRIVERS
  • 15.5 CONSUMER GOODS AND RETAIL
    • 15.5.1 CONSUMER GOODS AND RETAIL: MANAGED SERVICES MARKET DRIVERS
  • 15.6 MANUFACTURING
    • 15.6.1 MANUFACTURING: MANAGED SERVICES MARKET DRIVERS
  • 15.7 HEALTHCARE AND LIFE SCIENCES
    • 15.7.1 HEALTHCARE AND LIFE SCIENCES: MANAGED SERVICES MARKET DRIVERS
  • 15.8 EDUCATION
    • 15.8.1 EDUCATION: MANAGED SERVICES MARKET DRIVERS
  • 15.9 ENERGY AND UTILITIES
    • 15.9.1 ENERGY AND UTILITIES: MANAGED SERVICES MARKET DRIVERS
  • 15.10 MEDIA AND ENTERTAINMENT
    • 15.10.1 MEDIA AND ENTERTAINMENT: MANAGED SERVICES MARKET DRIVERS
  • 15.11 OTHERS

16 MANAGED SERVICES MARKET, BY REGION

  • 16.1 INTRODUCTION
  • 16.2 NORTH AMERICA
    • 16.2.1 NORTH AMERICA: MANAGED SERVICES MARKET DRIVERS
    • 16.2.2 UNITED STATES
    • 16.2.3 CANADA
  • 16.3 EUROPE
    • 16.3.1 EUROPE: MANAGED SERVICES MARKET DRIVERS
    • 16.3.2 UNITED KINGDOM
    • 16.3.3 REST OF EUROPE
  • 16.4 ASIA PACIFIC
    • 16.4.1 ASIA PACIFIC: MANAGED SERVICES MARKET DRIVERS
    • 16.4.2 INDIA
    • 16.4.3 REST OF ASIA PACIFIC
  • 16.5 MIDDLE EAST AND AFRICA
    • 16.5.1 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET DRIVERS
    • 16.5.2 KINGDOM OF SAUDI ARABIA
    • 16.5.3 REST OF MIDDLE EAST AND AFRICA
  • 16.6 LATIN AMERICA
    • 16.6.1 LATIN AMERICA: MANAGED SERVICES MARKET DRIVERS
    • 16.6.2 BRAZIL
    • 16.6.3 REST OF LATIN AMERICA

17 COMPETITIVE LANDSCAPE

  • 17.1 COMPETITIVE LEADERSHIP MAPPING
    • 17.1.1 VISIONARY LEADERS
    • 17.1.2 DYNAMIC DIFFERENTIATORS
    • 17.1.3 INNOVATORS
    • 17.1.4 EMERGING COMPANIES

18 COMPANY PROFILES

  • 18.1 INTRODUCTION

(Business Overview, Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*

  • 18.2 IBM
  • 18.3 FUJITSU
  • 18.4 CISCO
  • 18.5 ACCENTURE
  • 18.6 ATOS
  • 18.7 DXC TECHNOLOGY
  • 18.8 AT&T
  • 18.9 ERICSSON
  • 18.10 COGNIZANT
  • 18.11 HCL
  • 18.12 TCS
  • 18.13 INFOSYS
  • 18.14 DIMENSION DATA
  • 18.15 GTT COMMUNICATIONS
  • 18.16 NTT
  • 18.17 HAPPIEST MINDS
  • 18.18 RACKSPACE
  • 18.19 HUAWEI
  • 18.20 NOKIA NETWORKS
  • 18.21 CENTURY LINK
  • 18.22 RIGHT TO WIN

Details on Business Overview, Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

19 APPENDIX

  • 19.1 DISCUSSION GUIDE
  • 19.2 KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 19.3 AVAILABLE CUSTOMIZATIONS
  • 19.4 RELATED REPORTS
  • 19.5 AUTHOR DETAILS