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市場調査レポート

保証管理システム (WMS) の世界市場予測 2020年:請求 & 取引管理・保証分析・請求書 & アドミニストレーション管理・保証トラッキング

Warranty Management System Market by Types (Claim & Transaction Management, Warranty Analytics, Billing & Administration Management, Warranty Tracking) by Deployment (On Premise, Cloud), by Verticals, by Regions - Global Forecast to 2020

発行 MarketsandMarkets 商品コード 345219
出版日 ページ情報 英文 140 Pages
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保証管理システム (WMS) の世界市場予測 2020年:請求 & 取引管理・保証分析・請求書 & アドミニストレーション管理・保証トラッキング Warranty Management System Market by Types (Claim & Transaction Management, Warranty Analytics, Billing & Administration Management, Warranty Tracking) by Deployment (On Premise, Cloud), by Verticals, by Regions - Global Forecast to 2020
出版日: 2015年11月13日 ページ情報: 英文 140 Pages
概要

世界の保証管理システム (WMS) 市場は、2015年から2020年にかけて14.4%のCAGRで推移し、2015年の17億米ドルから2020年までに24億ドルに達すると予測されています。保証管理システム市場は、オペレーション効率の問題、自動請求処理の不足、保証請求コストの上昇、保証規制の厳格化、および製品改善の余地といった要因によって促進されています。

当レポートでは、世界の保証管理システム (WMS) 市場について取り上げ、市場の概要、ソフトウェア、サービス、展開、垂直産業、および地域別の市場、競合環境、および主要企業のプロファイルなどについて、詳細に分析しています。

第1章 イントロダクション

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 重要考察

  • 保証管理システム (WMS) 市場における魅力的な市場機会
  • WMS市場:地域分析
  • WMS市場のライフサイクル分析
  • WMSソフトウェア市場のスナップショット
  • WMSサービス市場のスナップショット
  • WMS展開市場のスナップショット
  • WMS垂直産業市場のスナップショット

第5章 市場概要

  • イントロダクション
  • 市場区分
    • ソフトウェア別
    • サービス別
    • 展開別
    • 垂直産業別
    • 地域別
  • 市場のダイナミクス
    • 促進要因
    • 抑制因子
    • 機会
    • 課題
  • 保証管理のフレームワーク

第6章 産業動向

  • イントロダクション
  • バリューチェーン分析
  • 戦略的ベンチマーキング
  • ポーターのファイブフォース分析
  • 痛点分析

第7章 保証管理システム市場の分析:ソフトウェア別

  • イントロダクション
  • 請求管理
  • サービス契約
    • 契約管理
    • 保証・契約トラッキング
    • 保証取引管理
  • 保証インテリジェンス
    • 保証分析
    • インタラクティブダッシュボード・レポーティング
  • アドミニストレーション管理
    • キャンペーン・製品登録
    • 請求書管理
    • 顧客エクスペリエンス

第8章 保証管理システム市場の分析:サービス別

  • イントロダクション
  • 専門サービス
  • 展開・システムインテグレーションサービス
  • カスタマイズサービス

第9章 保証管理システム市場の分析:展開別

  • イントロダクション
  • オンプレミス
  • オンデマンド

第10章 保証管理システム市場の分析:垂直産業別

  • イントロダクション
  • 製造
  • 自動車
  • 医療
  • サプライチェーン・物流管理
  • 飲食品
  • その他

第11章 地域分析

  • イントロダクション
  • 北米
  • 欧州
  • アジア太平洋地域
  • ラテンアメリカ
  • 中東・不利か

第12章 競合環境

  • 概要
  • 競合状況・動向
  • 事業拡大
  • 新製品開発
  • M&A
  • 提携、合意、ジョイントベンチャーおよびコラボレーション
  • ベンチャー資金

第13章 企業プロファイル (概要、製品・サービス、戦略・考察、発展およびMNMの見解)

  • イントロダクション
  • ORACLE CORPORATION
  • PEGASYSTEMS INC.
  • PTC INC.
  • SAP SE
  • ASTEA INTERNATIONAL, INC.
  • INDUSTRIAL AND FINANCIAL SYSTEMS (IFS) AB
  • INFOSYS LIMITED
  • TAVANT TECHNOLOGIES, INC.
  • TECH MAHINDRA LIMITED
  • WIPRO LIMITED

第14章 付録

図表リスト

目次
Product Code: TC 3891

Rise in warranty claims costs expected to drive the warranty management system market.

The warranty management system market size is estimated to grow from USD 1.7 billion in 2015 to USD 2.4 billion by 2020, at a CAGR of 14.4% from 2015 to 2020. The warranty management system market is driven by factors such as operational efficiency issues, lack of automate claim processes, rising warranty claims cost, stringent warranty regulations, and product improvement scope.

Service contract to gain maximum traction during the forecast period

The service contract is expected to hold the largest market share duing the forecast period. Furthermore, revenue leakages because of the use of paper documents, unstructured files, and singular systems, service contract software is expected to gain traction and grow at the highest CAGR during the forecast period. The warranty management software market is also projected to witness growth in the manufacturing and automotive sectors, with the manufacturing vertical expected to hold the largest market share during the forecast period. Professional services are expected to grow at the highest rate from 2015 to 2020. However, managed customization services are expected to hold the largest market share during the forecast period.

In the process of determining and verifying the market size for several segments and sub-segments gathered through secondary research, extensive primary interviews were conducted with key people in Tier 1 (35%), Tier 2 (45%), and Tier 3 (20%) companies. The interviews were conducted with various key people such as C-level (75%), and Manager level (25%) operating in the warranty management system marketplace. The primary interviews were conducted worldwide covering regions such as North America (40%), Europe (30%), APAC (20%), and RoW (10%).

As the role of warranties and contracts is evolving for enhanced customer service, the warranty system management market offers tremendous upcoming opportunites for growth in the next five years. There exists a futuristic approach of combining the Internet of Things (IoT) technology with warranty management solutions as there is a significant rise and traction for connected warranty management solutions for multiple industrial applications. With the increasing connected product ecosystem, manufacturers need remote monitoring and centralized management or configuration of software. Furthermore, the organizations are also turning towards customized services to ensure a balanced and integrated warranty standpoint.

The various key warranty management system vendors and service providers profiled in the report are as follows:

  • 1. International Business Machines (IBM) Corporation
  • 2. Oracle Corporation
  • 3. Pegasystems, Inc.
  • 4. PTC Incorporated
  • 5. SAP SE
  • 6. Astea International, Inc.
  • 7. Industrial And Financial Systems (IFS) AB
  • 8. Infosys Limited
  • 9. Tavant Technologies, Inc.
  • 10. Tech Mahindra Limited
  • 11. Wipro Limited

The report will help the market leaders/new entrants in this market in the following ways:

  • 1. This report segments the warranty management system market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments across the different verticals and regions.
  • 2. The report helps stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
  • 3. This report will help stakeholders to better understand the competitor and gain more insights to better their position in the business. The competitive landscape section includes competitor ecosystem, newproduct developments, partnerships, mergers, and acquisitions.

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. OBJECTIVES OF THE REPORT
  • 1.2. MARKET DEFINITION
  • 1.3. MARKET SCOPE
    • 1.3.1. MARKETS COVERED
    • 1.3.2. YEARS CONSIDERED IN THE REPORT
  • 1.4. CURRENCY AND PRICING
  • 1.5. LIMITATIONS
  • 1.6. STAKEHOLDERS

2. RESEARCH METHODOLOGY

  • 2.1. RESEARCH DATA
    • 2.1.1. SECONDARY DATA
      • 2.1.1.1. Key data from secondary sources
    • 2.1.2. PRIMARY DATA
      • 2.1.2.1. Key data from primary sources
    • 2.1.3. KEY INDUSTRY INSIGHTS
      • 2.1.3.1. Breakdown of primaries
  • 2.2. MARKET SIZE ESTIMATION
    • 2.2.1. BOTTOM-UP APPROACH
    • 2.2.2. TOP-DOWN APPROACH
  • 2.3. MARKET BREAKDOWN AND DATA TRIANGULATION
  • 2.4. RESEARCH ASSUMPTIONS AND LIMITATIONS
    • 2.4.1. ASSUMPTIONS
    • 2.4.2. LIMITATIONS

3. EXECUTIVE SUMMARY

4. PREMIUM INSIGHT

  • 4.1. ATTRACTIVE MARKET OPPORTUNITIES IN THE WMS MARKET
  • 4.2. WMS MARKET, GEOGRAPHIC ANALYSIS
  • 4.3. WMS MARKET LIFECYCLE ANALYSIS (2015)
  • 4.4. WMS SOFTWARE MARKET SNAPSHOT
  • 4.5. WMS SERVICE MARKET SNAPSHOT
  • 4.6. WMS DEPLOYMENT MARKET SNAPSHOT
  • 4.7. WMS VERTICAL MARKET SNAPSHOT

5. MARKET OVERVIEW

  • 5.1. INTRODUCTION
  • 5.2. MARKET SEGMENTATION
    • 5.2.1. BY SOFTWARE
    • 5.2.2. BY SERVICE
    • 5.2.3. BY DEPLOYMENT
    • 5.2.4. BY VERTICAL
    • 5.2.5. BY REGION
  • 5.3. MARKET DYNAMICS
    • 5.3.1. DRIVERS
      • 5.3.1.1. Increasing Competition in automotive and manufacturing industries
      • 5.3.1.2. Rising need of automation
      • 5.3.1.3. Rising warranty expenditure
    • 5.3.2. RESTRAINTS
      • 5.3.2.1. Lack of qualified and skilled workforce
      • 5.3.2.2. Lack of awareness among end-users
    • 5.3.3. OPPORTUNITIES
      • 5.3.3.1. Accelerating manufacturing sector in APAC
      • 5.3.3.2. Need of cross-platform solution
      • 5.3.3.3. Evolving warranty intelligence players
    • 5.3.4. CHALLENGES
      • 5.3.4.1. Technology integration
      • 5.3.4.2. Inconsistent business semantics
  • 5.4. WARRANTY MANAGEMENT FRAMEWORK

6. INDUSTRY TRENDS

  • 6.1. INTRODUCTION
  • 6.2. VALUE CHAIN ANALYSIS
  • 6.3. STRATEGIC BENCHMARKING
  • 6.4. PORTER'S FIVE FORCES ANALYSIS
    • 6.4.1. THREAT OF NEW ENTRANTS
    • 6.4.2. THREAT OF SUBSTITUTES
    • 6.4.3. BARGAINING POWER OF SUPPLIERS
    • 6.4.4. BARGAINING POWER OF BUYERS
    • 6.4.5. INTENSITY OF RIVALRY
  • 6.5. PAIN POINT ANALYSIS
    • 6.5.1. IDENTIFYING THE CAUSE OF PRODUCT FAILURE
    • 6.5.2. STRUGGLE IN RECOVERING THE LIABILITY COST FROM SUPPLIER
    • 6.5.3. REPAIR MANAGEMENT
    • 6.5.4. LENGTHY CLAIM PROCESS METHODOLOGY
    • 6.5.5. LACK OF TECHNOLOGY DEPLOYMENT AND INTEGRATION

7. WARRANTY MANAGEMENT SYSTEM MARKET ANALYSIS, BY SOFTWARE

  • 7.1. INTRODUCTION
  • 7.2. CLAIM MANAGEMENT
  • 7.3. SERVICE CONTRACT
    • 7.3.1. CONTRACT MANAGEMENT
    • 7.3.2. WARRANTY AND CONTRACT TRACKING
    • 7.3.3. WARRANTY TRANSACTION MANAGEMENT
  • 7.4. WARRANTY INTELLIGENCE
    • 7.4.1. WARRANTY ANALYTICS
    • 7.4.2. INTERACTIVE DASHBOARDS AND REPORTING
  • 7.5. ADMINISTRATION MANAGEMENT
    • 7.5.1. CAMPAIGN AND PRODUCT REGISTRATION
    • 7.5.2. BILLING MANAGEMENT
    • 7.5.3. CUSTOMER EXPERIENCE

8. WARRANTY MANAGEMENT SYSTEM MARKET ANALYSIS, BY SERVICE

  • 8.1. INTRODUCTION
  • 8.2. PROFESSIONAL SERVICE
  • 8.3. DEPLOYMENT AND SYSTEM INTEGRATION SERVICES
  • 8.4. CUSTOMIZATION SERVICE

9. WARRANTY MANAGEMENT SYSTEM MARKET ANALYSIS, BY DEPLOYMENT

  • 9.1. INTRODUCTION
  • 9.2. ON-PREMISE
  • 9.3. ON-DEMAND

10. WARRANTY MANAGEMENT SYSTEM MARKET ANALYSIS, BY VERTICAL

  • 10.1. INTRODUCTION
  • 10.2. MANUFACTURING
  • 10.3. AUTOMOTIVE
  • 10.4. HEALTHCARE
  • 10.5. SUPPLY CHAIN AND LOGISTICS
  • 10.6. FOOD AND BEVERAGES
  • 10.7. OTHERS

11. GEOGRAPHIC ANALYSIS

  • 11.1. INTRODUCTION
  • 11.2. NORTH AMERICA
  • 11.3. EUROPE
  • 11.4. ASIA-PACIFIC
  • 11.5. LATIN AMERICA
  • 11.6. MIDDLE-EAST AND AFRICA

12. COMPETITIVE LANDSCAPE

  • 12.1. OVERVIEW
  • 12.2. COMPETITIVE SITUATION AND TRENDS
  • 12.3. BUSINESS EXPANSIONS
  • 12.4. NEW PRODUCT DEVELOPMENTS
  • 12.5. MERGERS AND ACQUISITIONS
  • 12.6. PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS
  • 12.7. VENTURE FUNDING

13. COMPANY PROFILES (Overview, Products & Services, Strategies & Insights, Developments and MnM View)*

  • 13.1. INTERNATIONAL BUSINESS MACHINES (IBM) CORPORATION
  • 13.2. ORACLE CORPORATION
  • 13.3. PEGASYSTEMS INC.
  • 13.4. PTC INC.
  • 13.5. SAP SE
  • 13.6. ASTEA INTERNATIONAL, INC.
  • 13.7. INDUSTRIAL AND FINANCIAL SYSTEMS (IFS) AB
  • 13.8. INFOSYS LIMITED
  • 13.9. TAVANT TECHNOLOGIES, INC.
  • 13.10. TECH MAHINDRA LIMITED
  • 13.11. WIPRO LIMITED

*Details on Overview, Products & Services, Strategies & Insights, Developments and MnM View might not be captured in case of unlisted companies.

14. APPENDIX

  • 14.1. DISCUSSION GUIDE
  • 14.2. INTRODUCING RT : REAL-TIME MARKET INTELLIGENCE
  • 14.3. AVAILABLE CUSTOMIZATIONS
  • 14.4. RELATED REPORTS

LIST OF TABLES

  • TABLE 1: WMS MARKET SIZE AND GROWTH RATE, 2013-2020 (USD MILLION, Y-O-Y %)
  • TABLE 2: DRIVERS: IMPACT ANALYSIS
  • TABLE 3: RESTRAINTS: IMPACT ANALYSIS
  • TABLE 4: OPPORTUNITIES: IMPACT ANALYSIS
  • TABLE 5: CHALLENGES: IMPACT ANALYSIS
  • TABLE 6: WMS MARKET SIZE, BY SOFTWARE, 2013-2020 ( USD MILLION)
  • TABLE 7: WMS : SOFTWARE MARKET SIZE BY REGION, 2013-2020 (USD MILLION)
  • TABLE 8: CLAIM MANAGEMENT MARKET : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 9: SERVICE CONTRACT MARKET : WMS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 10: SERVICE CONTRACT MARKET : WMS MARKET SIZE, BY REGIONS, 2013-2020 (USD MILLION)
  • TABLE 11: CONTRACT MANAGEMENT MARKET: WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 12: WARRANTY AND CONTRACT TRACKING MARKET : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 13: WARRANTY TRANSACTION MANAGEMENT MARKET: WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 14: WARRANTY INTELLIGENCE MARKET : WMS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 15: WARRANTY INTELLIGENCE MARKET : WMS MARKET SIZE, BY REGIONS, 2013-2020 (USD MILLION)
  • TABLE 16: WARRANTY ANALYTICS MARKET : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 17: INTERACTIVE DASHBOARDS AND REPORTING MARKET : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 18: ADMINISTRATION MANAGEMENT MARKET : WMS MARKET SIZE, BY TYPES, 2013-2020 (USD MILLION)
  • TABLE 19: ADMINISTRATION MANAGEMENT MARKET : WMS MARKET SIZE, BY REGIONS, 2013-2020 (USD MILLION)
  • TABLE 20: CAMPAIGN AND PRODUCT REGISTRATION MARKET : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 21: BILLING MANAGEMENT MARKET : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 22: CUSTOMER EXPERIENCE MARKET : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 23: WMS MARKET SIZE, BY SERVICES, 2013-2020 (USD MILLION)
  • TABLE 24: PROFESSIONAL SERVICE : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 25: DEPLOYMENT AND SYSTEM INTEGRATION SERVICE : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 26: CUSTOMIZATION SERVICES : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 27: WMS MARKET SIZE, BY DEPLOYMENT, 2013-2020 (USD MILLION)
  • TABLE 28: ON-PREMISE DEPLOYMENT : WMS MARKET SIZE, BY REGION, 2013-2020 ( USD MILLION)
  • TABLE 29: ON-DEMAND DEPLOYMENT : WMS MARKET SIZE, BY REGION, 2013-2020 ( USD MILLION)
  • TABLE 30: WARRANTY MANAGEMENT SYSTEM MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • TABLE 31: MANUFACTURING: WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 32: AUTOMOTIVE: WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 33: AUTOMOTIVE: WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 34: SUPPLY CHAIN AND LOGISTICS: WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 35: FOOD AND BEVERAGES: WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 36: OTHERS : WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 37: WMS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 38: NORTH AMERICA: WMS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 39: NORTH AMERICA: WARRANTY MANAGEMENT SOLUTION SOFTWARE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 40: NORTH AMERICA: SERVICE CONTRACT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 41: NORTH AMERICA: WARRANTY INTELLIGENCE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 42: NORTH AMERICA: ADMINISTRATION MANAGEMENT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 43: NORTH AMERICA: WARRANTY MANAGEMENT SOLUTION SERVICE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 44: NORTH AMERICA: WARRANTY MANAGEMENT SOLUTION DEPLOYMENT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 45: NORTH AMERICA: WARRANTY MANAGEMENT SOLUTION VERTICAL MARKET SIZE, BY TYPE, 2015-2020 (USD MILLION)
  • TABLE 46: EUROPE: WMS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 47: EUROPE: SOFTWARE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 48: EUROPE: SERVICE CONTRACT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 49: EUROPE: WARRANTY INTELLIGENCE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 50: EUROPE: ADMINISTRATION MANAGEMENT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 51: EUROPE: SERVICE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 52: EUROPE: DEPLOYMENT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 53: EUROPE: VERTICAL MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 54: ASIA-PACIFIC : WMS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 55: ASIA-PACIFIC : SOFTWARE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 56: ASIA-PACIFIC : SERVICE CONTRACT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 57: ASIA-PACIFIC : WARRANTY INTELLIGENCE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 58: ASIA-PACIFIC: ADMINISTRATION MANAGEMENT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 59: ASIA-PACIFIC: WMS SERVICE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 60: ASIA-PACIFIC : WMS MARKET SIZE, DEPLOYMENT 2013-2020 (USD MILLION)
  • TABLE 61: ASIA-PACIFIC : VERTICAL MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 62: LATIN AMERICA: WMS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 63: LATIN AMERICA: WMS SOFTWARE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 64: LATIN AMERICA: SERVICE CONTRACT SOFTWARE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 65: LATIN AMERICA: WARRANTY INTELLIGENCE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 66: LATIN AMERICA: ADMINISTRATION MANAGEMENT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 67: LATIN AMERICA: SERVICE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 68: LATIN AMERICA: WMS MARKET SIZE, BY DEPLOYMENT, 2013-2020 (USD MILLION)
  • TABLE 69: LATIN AMERICA: WMS VERTICAL MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 70: MIDDLE-EAST AND AFRICA: WMS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 71: MIDDLE-EAST AND AFRICA: WMS SOFTWARE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 72: MIDDLE-EAST AND AFRICA: SERVICE CONTRACT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 73: MIDDLE-EAST AND AFRICA: WARRANTY INTELLIGENCE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 74: MIDDLE-EAST AND AFRICA: ADMINISTRATION MANAGEMENT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 75: MIDDLE-EAST AND AFRICA: WARRANTY MANAGEMENT SOLUTION SERVICE MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 76: MIDDLE-EAST AND AFRICA: WARRANTY MANAGEMENT SOLUTION DEPLOYMENT MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 77: MIDDLE-EAST AND AFRICA: WARRANTY MANAGEMENT SOLUTION VERTICAL MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 78: BUSINESS EXPANSIONS, 2014-2015
  • TABLE 79: NEW PRODUCT LAUNCHES, 2013-2015
  • TABLE 80: MERGERS AND ACQUISITIONS, 2014-2015
  • TABLE 81: PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS, 2014-2015
  • TABLE 82: VENTURE FUNDING, 2012-2015

LIST OF FIGURES

  • FIGURE 1: WARRANTY MANAGEMENT SYSTEM MARKET: RESEARCH DESIGN
  • FIGURE 2: RESEARCH METHODOLOGY
  • FIGURE 3: MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
  • FIGURE 4: MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
  • FIGURE 5: MARKET BREAKDOWN AND DATA TRIANGULATION
  • FIGURE 6: WMS MARKET SIZE AND GROWTH RATE, 2015-2020 (USD MILLION, Y-O-Y %)
  • FIGURE 7: NORTH AMERICA HOLDS THE LARGEST MARKET SHARE FOR 2015
  • FIGURE 8: TOP FOUR SEGMENTS OF THE WMS MARKET
  • FIGURE 9: GROWING INCLINATION TOWARD ACHIEVING BUSINESS PROCESS INTEGRITY EFFICIENCY IS DRIVING THE MARKET GROWTH
  • FIGURE 10: ASIA-PACIFIC IS GROWING WITH THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 11: WMS REGIONAL LIFECYCLE: ASIA-PACIFIC IS EXPECTED TO EXHIBIT GROWTH POTENTIAL DURING THE FORECAST PERIOD
  • FIGURE 12: SERVICE WARRANTY SEGMENT HOLDS THE LARGEST MARKET SHARE IN 2015
  • FIGURE 13: PROFESSIONAL SERVICE IS THE MOST ADOPTED SERVICE IN THE WMS MARKET
  • FIGURE 14: ON-PREMISE DEPLOYMENT MARKET IS LEADING THE WMS MARKET IN 2015
  • FIGURE 15: MANUFACTURING MARKET IS EXPECTED TO LEAD THE WMS MARKET FROM 2015 TO 2020
  • FIGURE 16: WMS MARKET SEGMENTATION: BY SOFTWARE
  • FIGURE 17: WMS MARKET SEGMENTATION: BY SERVICE
  • FIGURE 18: WMS MARKET SEGMENTATION: BY DEPLOYMENT
  • FIGURE 19: WMS MARKET SEGMENTATION: BY VERTICAL
  • FIGURE 20: WMS MARKET SEGMENTATION: BY REGION
  • FIGURE 21: WMS MARKET : DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 22: WMS MANAGEMENT FRAMEWORK MODEL
  • FIGURE 23: WMS MARKET: VALUE CHAIN ANALYSIS
  • FIGURE 24: ORGANIC AND INORGANIC DEVELOPMENTS IN WMS MARKET DURING THE FORECAST PERIOD
  • FIGURE 25: WMS MARKET: PORTER'S FIVE FORCES ANALYSIS
  • FIGURE 26: SERVICE CONTACT IS LEADING THE OVERALL MARKET IN TERMS OF MARKET SIZE DURING THE FORECAST PERIOD
  • FIGURE 27: MAJORITY OF THE MARKET IS DOMINATED BY PROFESSIONAL SERVICES DURING THE FORECAST PERIOD
  • FIGURE 28: ON-DEMAND DEPLOYMENT IS EXPECTED TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD
  • FIGURE 29: MANUFACTURING VERTICAL DOMINATES THE WMS MARKET DURING THE FORECAST PERIOD
  • FIGURE 30: ASIA-PACIFIC IS GROWING WITH THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 31: COMPANIES ADOPTED BUSINESS EXPANSION GROWTH STRATEGY FROM 2013-2015
  • FIGURE 32: MARKET EVALUATION FRAMEWORK
  • FIGURE 33: BATTLE FOR MARKET SHARE: VENTURE FUNDING IS THE KEY STRATEGY ADOPTED BY COMPANIES IN THE WMS MARKET 2013-2015
  • FIGURE 34: IBM CORPORATION : COMPANY SNAPSHOT
  • FIGURE 35: IBM CORPORATION : SWOT ANALYSIS
  • FIGURE 36: ORACLE CORPORATION : COMPANY SNAPSHOT
  • FIGURE 37: ORACLE CORPORATION : SWOT ANALYSIS
  • FIGURE 38: PEGASYSTEMS INC. : COMPANY SNAPSHOT
  • FIGURE 39: PEGASYSTEMS INC.: SWOT ANALYSIS
  • FIGURE 40: PTC INC. : COMPANY SNAPSHOT
  • FIGURE 41: PTC INC. : SWOT ANALYSIS
  • FIGURE 42: SAP SE : COMPANY SNAPSHOT
  • FIGURE 43: SAP SE : SWOT ANALYSIS
  • FIGURE 44: ASTEA INTERNATIONAL INC. : COMPANY SNAPSHOT
  • FIGURE 45: ASTEA INTERNATIONAL INC. : SWOT ANALYSIS
  • FIGURE 46: IFS AB : COMPANY SNAPSHOT
  • FIGURE 47: INFOSYS LIMITED : COMPANY SNAPSHOT
  • FIGURE 48: TECH MAHINDRA LIMITED : COMPANY SNAPSHOT
  • FIGURE 49: WIPRO LIMITED: COMPANY SNAPSHOT
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