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市場調査レポート

世界の通信サービス保証市場予測・分析:ソフトウェア(プローブシステム・障害管理・サービス品質モニタリング・ネットワークモニタリング・ワークフォース管理)、サービス、導入タイプ(ホステッド・オンプレミス)および地域別

Telecom Service Assurance Market by Software (Probe System, Fault Management, Service Quality Monitoring, Network Monitoring, and Workforce Management), Service, Deployment Type (Hosted, and On-Premises) & by Region - Global Forecast & Analysis to 2019

発行 MarketsandMarkets 商品コード 322282
出版日 ページ情報 英文 137 Pages
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世界の通信サービス保証市場予測・分析:ソフトウェア(プローブシステム・障害管理・サービス品質モニタリング・ネットワークモニタリング・ワークフォース管理)、サービス、導入タイプ(ホステッド・オンプレミス)および地域別 Telecom Service Assurance Market by Software (Probe System, Fault Management, Service Quality Monitoring, Network Monitoring, and Workforce Management), Service, Deployment Type (Hosted, and On-Premises) & by Region - Global Forecast & Analysis to 2019
出版日: 2014年11月26日 ページ情報: 英文 137 Pages
概要

当レポートでは、世界の通信サービス保証市場における将来の成長可能性、主な促進因子、阻害因子、機会、課題およびベストプラクティスについて分析し、ソフトウェア、導入タイプ、サービスおよび地域の市場規模・収益予測をまとめ、お届けいたします。

第1章 イントロダクション

第2章 調査手法

  • 市場規模推計

第3章 エグゼクティブサマリー

第4章 重要考察

  • 魅力的な市場機会
  • サービス
  • 多様な地域にわたる市場
  • ソフトウェア市場
  • 多様な地域にわたる通信サービス保証サービス市場
  • ライフサイクル分析:地域別

第5章 市場の概要

  • イントロダクション
  • 市場区分
    • 市場:ソフトウェア別
    • 市場:サービス別
    • 市場:導入タイプ別
  • 市場力学
    • 促進因子
    • 阻害因子
    • 機会
    • 課題

第6章 産業動向

  • バリューチェーン分析
  • ポーターのファイブフォースモデル

第7章 通信サービス保証市場分析:ソフトウェア別

  • イントロダクション
  • プローブシステム
  • 障害管理
    • サービス品質モニタリング
  • ネットワークモニタリング
  • ワークフォース管理

第8章 通信サービス保証市場分析:サービス別

  • イントロダクション
  • プランニング&コンサルティング
  • オペレーション&メンテナンス
  • システムインテグレーション
  • マネージドサービス

第9章 通信サービス保証市場分析:導入タイプ別

  • イントロダクション
  • ホステッド
  • オンプレミス

第10章 地域分析

  • イントロダクション
  • 北米
  • 欧州
  • アジア太平洋地域
  • 中東・アフリカ
  • ラテンアメリカ

第11章 競合情勢

  • 概要
  • 競合状況・動向

第12章 企業プロファイル

  • イントロダクション
  • Accenture
  • Ericsson
  • CA Technologies
  • NEC(日本電気)
  • Hewlett-Packard
  • IBM
  • Nokia Solutions and Networks
  • Jds Uniphase Corporation
  • CISCO Sytems
  • Tata Consultancy Services (TCS)

第13章 付録

図表

目次
Product Code: TC 2937

Today, communication is one of the most important aspects in everyone's life to stay connected. With the growing number of technological advancement in 3G, 4G, Internet Protocol Television (IPTV), and Video on Demand (VOD) among others, the need of reshaping the network and operations is getting mandatory. This is leading to enormous increase in subscriber base, hence the network is often burdened with congestion, fault in events ordered by customers that slows down the efficiency as well as affects the customer experience. This problem though as simple as it may sound, is the biggest challenge faced by enterprises and telecom operators. In this chaos, telecom service assurance could emerge as a savior, which analyzes data related to parameters such as customer, network, operations, workforce, price, and service for insights in order to boost operational efficiency and improve customer experience.

The overall telecom service assurance market in this report has been defined as the sum of revenues generated by the telecom service assurance software along with various services provided by the vendors to enterprises and telecom operators.

North America (NA) and Europe have the highest adoption of service assurance in the telecom ecosystem, and regions such as Asia-Pacific (APAC), Middle East and Africa (MEA) along with Latin America (LA) offers a lot of opportunities for the vendors where majority of the countries are yet to expansively adopt telecom service assurance.

The telecom service assurance solution majorly utilizes IT and consulting services to help Communication Service Providers (CSPs) so that they can manage the reduced per user revenue growth. In addition, telecom service assurance vendors help in reducing the response time needed to solve any issue raised by the customer. Also, in order to increase the customer appeal Quality of Service (QoS) software is installed in the system to know the ratings and feedback given by users, so that necessary changes can be deployed in the system.

There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few of the global assumptions include political, social, economic, and technological factors. For instance, exchange rates are some of the factors which are expected to have an impact on this market. Therefore, the dollar fluctuations are expected to not seriously affect the forecasts in the emerging APAC regions.

This report will help the telecom service assurance vendors in the following ways:

  • 1. This report segments the overall telecom service assurance market on the basis of the revenues generated by telecom service assurance software vendors, and service providers. The report provides the closest approximations of the revenue numbers for the overall market and the sub segments. The market numbers are further split into regions.
  • 2. The report will help telecom service assurance vendors to better understand the competitors and gain more insights for better positioning of business. There is a separate section on competitive landscape, which includes mergers and acquisitions, and venture capital funding. This report also covers company profiles of major players in this market.
  • 3. The report will help suppliers to understand the pulse of the market and provide information on key market drivers, restraints, and opportunities.

Table of Contents

1. Introduction

  • 1.1. Objectives of the Study
  • 1.2. Markets Covered
  • 1.3. Stakeholders
  • 1.4. Market Scope

2. Research Methodology

  • 2.1. Market Size Estimation
  • 2.2. Market Share Estimation
    • 2.2.1. Key Data Points Taken From Secondary Sources
    • 2.2.2. Key Data Points From Primary Sources
    • 2.2.3. Key Industry Insights
    • 2.2.4. Assumptions

3. Executive Summary

4. Premium Insights

  • 4.1. Attractive Market Opportunities
  • 4.2. Services
  • 4.3. Market Across Various Regions
  • 4.4. Software Market
  • 4.5. Telecom Service Assurance Services Market Across Various Regions
  • 4.6. Lifecycle Analysis By Region

5. Market Overview

  • 5.1. Introduction
  • 5.2. Market Segmentation
    • 5.2.1. Market By Software
    • 5.2.2. Market By Service
    • 5.2.3. Market By Deployment Type
  • 5.3. Market Dynamics
    • 5.3.1. Drivers
      • 5.3.1.1. Rapid Increase in Number of Subscribers
      • 5.3.1.2. High Investment in Probe System and Performance Monitoring
      • 5.3.1.3. High Revenue and Growth Through Data Services
    • 5.3.2. Restraints
      • 5.3.2.1. Privacy
      • 5.3.2.2. Less Support From Senior Management for Transformation
    • 5.3.3. Opportunities
      • 5.3.3.1. Emerging New Volte Service
      • 5.3.3.2. Growth of M2m Domain
    • 5.3.4. Challenge
      • 5.3.4.1. Lack of Support From Multiple Vendors and Multiple Technologies

6. Industry Trends

  • 6.1. Value Chain Analysis
  • 6.2. Porter's Five forces Analysis
    • 6.2.1. Threat From New Entrants
    • 6.2.2. Threat of Substitutes
    • 6.2.3. Bargaining Power of Suppliers
    • 6.2.4. Bargaining Power of Buyers
    • 6.2.5. Intensity of Competitive Rivalry

7. Telecom Service Assurance Market Analysis, By Software

  • 7.1. Introduction
  • 7.2. Probe System
  • 7.3. Fault Management
    • 7.3.1. Service Quality Monitoring
  • 7.4. Network Monitoring
  • 7.5. Workforce Management

8. Telecom Service Assurance Market Analysis, By Service

  • 8.1. Introduction
  • 8.2. Planning & Consulting
  • 8.3. Operations & Maintenance
  • 8.4. System Integration
  • 8.5. Managed Services

9. Telecom Service Assurance Market Analysis, By Deployment Type

  • 9.1. Introduction
  • 9.2. Hosted Deployment Type
  • 9.3. On-Premises Deployment Type

10. Geographical Analysis

  • 10.1. Introduction
  • 10.2. North America
  • 10.3. Europe
  • 10.4. Asia-Pacific
  • 10.5. Middle East & Africa
  • 10.6. Latin America

11. Competitive Landscape

  • 11.1. Overview
  • 11.2. Competitive Situation & Trends
    • 11.2.1. New Product Developments
    • 11.2.2. Agreements, Partnerships & Collaborations
    • 11.2.3. Mergers & Acquisitions

12. Company Profiles

  • 12.1. Introduction
  • 12.2. Accenture
    • 12.2.1. Business Overview
    • 12.2.2. Solutions & Services
    • 12.2.3. Key Strategies
    • 12.2.4. Recent Developments
    • 12.2.5. SWOT Analysis
    • 12.2.6. MNM View
  • 12.3. Ericsson
    • 12.3.1. Business Overview
    • 12.3.2. Products & Services
    • 12.3.3. Key Strategies
    • 12.3.4. Recent Developments
    • 12.3.5. SWOT Analysis
    • 12.3.6. MNM View
  • 12.4. CA Technologies
    • 12.4.1. Overview
    • 12.4.2. Products & Services
    • 12.4.3. SWOT
    • 12.4.4. Key Strategies
    • 12.4.5. Recent Developments
    • 12.4.6. MNM View
  • 12.5. NEC Corporation
    • 12.5.1. Business Overview
    • 12.5.2. Products & Services
    • 12.5.3. Key Strategies
    • 12.5.4. Recent Developments
    • 12.5.5. SWOT Analysis
    • 12.5.6. MNM View
  • 12.6. Hewlett-Packard
    • 12.6.1. Business Overview
    • 12.6.2. Products & Services
    • 12.6.3. Key Strategies
    • 12.6.4. Recent Developments
    • 12.6.5. SWOT Analysis
    • 12.6.6. MNM View
  • 12.7. IBM
    • 12.7.1. Business Overview
    • 12.7.2. Products & Services
    • 12.7.3. Key Strategies
    • 12.7.4. Recent Developments
    • 12.7.5. MNM View
  • 12.8. Nokia Solutions and Networks
    • 12.8.1. Business Overview
    • 12.8.2. Products & Services
    • 12.8.3. Key Strategies
    • 12.8.4. Recent Developments
    • 12.8.5. MNM View
  • 12.9. Jds Uniphase Corporation
    • 12.9.1. Business Overview
    • 12.9.2. Products & Services
    • 12.9.3. Strategies & Insights
    • 12.9.4. Recent Developments
    • 12.9.5. MNM View
  • 12.10. CISCO Sytems
    • 12.10.1. Business Overview
    • 12.10.2. Products & Services
    • 12.10.3. Key Strategies
    • 12.10.4. Recent Developments
    • 12.10.5. MNM View
  • 12.11. Tata Consultancy Services (TCS)
    • 12.11.1. Business Overview
    • 12.11.2. Products & Services
    • 12.11.3. Strategies & Insights
    • 12.11.4. Recent Developments
    • 12.11.5. MNM View

13. Appendix

  • 13.1. Introducing RT: Real-Time Market Intelligence
  • 13.2. Available Customizations
  • 13.3. Related Reports

List of Tables

  • Table 1: Market Assumptions
  • Table 2: Telecom Operations Management, By Solution, 2014-2019 ($Billion)
  • Table 3: Market By Solution, 2014-2019 ($Billion)
  • Table 4: High Investment in Probe System & Performance Monitoring Will Be Responsible for the Growth of Market
  • Table 5: Privacy is Posing A Speed-breaker for the Growth of the Telecom Service Assurance Market.
  • Table 6: Volte Services is Expected to Advance Substantially
  • Table 7: Lack of Support From Multiple Vendors & Multiple Technologies
  • Table 8: Telecom Operations Market, By Software, 2014-2019 ($Billion)
  • Table 9: Market By Software, 2014-2019 ($Million)
  • Table 10: Probe System, By Region, 2012-2019 ($Million)
  • Table 11: Probe System, By Deployment Type, 2014-2019 ($Million)
  • Table 12: Probe System, Hosted Deployment Type, By Region, 2014-2019 ($Million)
  • Table 13: Probe System, On-Premises Deployment Type, By Region, 2012-2019 ($Million)
  • Table 14: Fault Management, By Region, 2012-2019 ($Million)
  • Table 15: Fault Management, By Deployment Type, 2014-2019 ($Million)
  • Table 16: Fault Management, Hosted Deployment Type, By Region, 2014-2019 ($Million)
  • Table 17: Fault Management, On-Premises Deployment Type, By Region, 2014-2019 ($Million)
  • Table 18: Service Quality Monitoring, By Region, 2014-2019 ($Million)
  • Table 19: Service Quality Monitoring, By Deployment Type, 2014-2019 ($Million)
  • Table 20: Service Quality Monitoring, Hosted Deployment Type, By Region, 2014-2019 ($Million)
  • Table 21: Service Quality Monitoring, On-Premises Deployment Type, By Region, 2014-2019 ($Million)
  • Table 22: Network Monitoring, By Region, 2014-2019 ($Million)
  • Table 23: Network Monitoring, By Deployment Type, 2014-2019 ($Million)
  • Table 24: Network Monitoring, Hosted Deployment Type, By Region, 2014-2019 ($Million)
  • Table 25: Network Monitoring, On-Premises Deployment Type, By Region, 2014-2019 ($Million)
  • Table 26: Workforce Management, By Region, 2014-2019 ($Million)
  • Table 27: Workforce Management, By Deployment Type, 2014-2019 ($Million)
  • Table 28: Workforce Management, Hosted Deployment Type, By Region, 2014-2019 ($Million)
  • Table 29: Workforce Management, On-Premises Deployment Type, By Region, 2014-2019 ($Million)
  • Table 30: Telecom Operations Management Market, By Service, 2014-2019 ($Billion)
  • Table 31: Market By Service, 2014-2019 ($Million)
  • Table 32: Planning & Consulting, By Region, 2014-2019 ($Million)
  • Table 33: Operations & Maintenance, By Region, 2014-2019 ($Million)
  • Table 34: System Integration, By Region, 2014-2019 ($Million)
  • Table 35: Managed Services, By Region, 2014-2019 ($Million)
  • Table 36: Telecom Service Assurance Market, By Deployment Type, 2014-2019 ($Billion)
  • Table 37: Hosted Deployment Type, By Region, 2014-2019 ($Million)
  • Table 38: On-Premises Deployment Type, By Region, 2014-2019 ($Million)
  • Table 39: Market By Region, 2014-2019 ($Billion)
  • Table 40: North America: Market By Solution, 2014-2019 ($Billion)
  • Table 41: North America: Market By Software, 2014-2019 ($Million)
  • Table 42: North America: Market By Service, 2014-2019 ($Million)
  • Table 43: North America: Software Market, By Deployment Type, 2014-2019 ($Million)
  • Table 44: North America: Service Market, By Deployment Type, 2014-2019 ($Million)
  • Table 45: Europe: Market By Solution, 2014-2019 ($Billion)
  • Table 46: Europe: Market By Software, 2014-2019 ($Million)
  • Table 47: Europe: Market By Service, 2014-2019 ($Million)
  • Table 48: Europe: Software Market, By Deployment Type, 2014-2019 ($Million)
  • Table 49: Europe: Service Market, By Deployment Type, 2014-2019 ($Million)
  • Table 50: APAC: Market By Solution, 2014-2019 ($Billion)
  • Table 51: APAC: Market By Software , 2014-2019 ($Million)
  • Table 52: APAC: Market By Service, 2014-2019 ($Million)
  • Table 53: APAC: Software Market, By Deployment Type, 2014-2019 ($Million)
  • Table 54: APAC: Service Market, By Deployment Type, 2014-2019 ($Million)
  • Table 55: MEA: Market By Solution, 2014-2019 ($Billion)
  • Table 56: MEA: Market By Software, 2014-2019 ($Million)
  • Table 57: MEA: Market By Service, 2014-2019 ($Million)
  • Table 58: MEA: Software Market, By Deployment Type, 2014-2019 ($Million)
  • Table 59: MEA: Service Market, By Deployment Type, 2014-2019 ($Million)
  • Table 60: Latin America: Market By Solution, 2014-2019 ($Billion)
  • Table 61: Latin America: Market By Software, 2014-2019 ($Million)
  • Table 62: Latin America: Market By Service, 2014-2019 ($Million)
  • Table 63: Latin America: Software Market, By Deployment Type, 2014-2019 ($Million)
  • Table 64: Latin America: Service Market, By Deployment Type, 2014-2019 ($Million)
  • Table 65: New Product Developments, 2012-2014
  • Table 66: Agreements, Partnerships & Collaborations 2012-2014
  • Table 67: Mergers & Acquisitions, 2012-2014

List of Figures

  • Figure 1: Market Stakeholders
  • Figure 2: Research Methodology
  • Figure 3: Market Size Estimation Methodology: Bottom-Up Approach
  • Figure 4: Market Size Estimation Methodology: Top-Down Approach
  • Figure 5: Telecom Service Assurance Market, By Software, 2014
  • Figure 6: Telecom Service Assurance Software Market Snapshot (2014 Vs 2019): Network Monitoring is Expected to Have the Highest Growth Rate in the Next Five Years
  • Figure 7: Telecom Service Assurance: Market: 2014-2019
  • Figure 8: Managed Services is Expected to Grow at the Highest Growth Rate Among the Services
  • Figure 9: Asia-Pacific Accounts for the Highest Growth Rate in the Next Five Years
  • Figure 10: North America Holds the Largest Market Size in the Market
  • Figure 11: System Integration Service Will Continue to Dominate the North American Market
  • Figure 12: Telecom Service Assurance Lifecycle Analysis, 2014
  • Figure 13: Market Segmentation: By Software
  • Figure 14: Market Segmentation: By Service
  • Figure 15: Market Segmentation: By Deployment Type
  • Figure 16: High Investment in Probe System and Performance Monitoring
  • Figure 17: Market Drivers & Restraints
  • Figure 18: Value Chain Analysis (2014)
  • Figure 19: Porter's Five forces Analysis - Service Assurance Market
  • Figure 20: Service Quality Monitoring Will Experience the Highest Growth Rate Among top Three Software
  • Figure 21: Telecom Service Assurance Software Market, Geographical Analysis
  • Figure 22: Probe System Will Lead the Telecom Service Assurance Market in Terms of Market Size
  • Figure 23: North America Will Lead the Adoption of Probe System Software
  • Figure 24: North America Will Lead the Fault Management Software Market
  • Figure 25: North America Will Lead the Adoption of Service Quality Monitoring Software
  • Figure 26: North America Will Lead the Adoption of Network Monitoring Software
  • Figure 27: North America Will Lead the Adoption of Workforce Management Software
  • Figure 28: Managed Services Will Continue to Dominate the Telecom Service Assurance Market
  • Figure 29: Planning & Consulting Services Will Have the Highest Market Share in European Region
  • Figure 30: Asia-Pacific Region Will Lead the Operations & Maintenance Service Market
  • Figure 31: North America Leads the System Integration Market
  • Figure 32: Managed Services Will Have the Highest Market Share in the APAC Region
  • Figure 33: On-Premise Deployment Type Will Lead the Market in Terms of Market Size
  • Figure 34: North America Region Will Continue to Lead the Hosted Deployment Type Market in the Telecom Service Assurance Market
  • Figure 35: On-Premise Deployment Type Market in MEA Region Will Experience the Highest Growth
  • Figure 36: Geographic Snapshot (2014) - Asia-Pacific is the New Hotspot for Telecom Service Assurance Market
  • Figure 37: Asia-Pacific is An Attractive Destination for Services & Deployment Type Segments in Market
  • Figure 38: Asia-Pacific is the Fastest Growing Region in Market
  • Figure 39: Companies Adopted Agreements, Acquisitions & New Product Developments as the Key Growth Strategies Over the Last Four Years
  • Figure 40: Accenture & Ericsson Grew at the Fastest Rate Between 2009 - 2013
  • Figure 41: Market Evaluation Framework
  • Figure 42: Battle for Market Share: Mergers & Acquisitions Was the Key Strategy
  • Figure 43: Geographic Revenue Mix of top 5 Market Players
  • Figure 44: Accenture: Business Overview
  • Figure 45: SWOT Analysis
  • Figure 46: Ericsson: Business Overview
  • Figure 47: SWOT Analysis
  • Figure 48: CA Technologies: Business Overview
  • Figure 49: NEC Corporation: Business Overview
  • Figure 50: SWOT Analysis
  • Figure 51: Hewlett-Packard: Business Overview
  • Figure 52: SWOT Analysis
  • Figure 53: IBM: Business Overview
  • Figure 54: NSN: Business Overview
  • Figure 55: JDSU: Business Overview
  • Figure 56: CISCO: Business Overview
  • Figure 57: TCS: Business Overview
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