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市場調査レポート

サービスフルフィルメントの世界市場 - ソフトウェア(サービス受注管理、在庫管理、ネットワーク管理、業務推進およびプロビジョニング)、サービス、導入形式(ホステッド、オンプレミス)、地域別分析・予測

Service Fulfillment Market by Software (Service Order Management, Inventory Management, Network Management, Activation and Provisioning), by Service, by Deployment Type (Hosted, and On-Premises), & by Region - Global Forecast & Analysis to 2019

発行 MarketsandMarkets 商品コード 319756
出版日 ページ情報 英文 123 Pages
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サービスフルフィルメントの世界市場 - ソフトウェア(サービス受注管理、在庫管理、ネットワーク管理、業務推進およびプロビジョニング)、サービス、導入形式(ホステッド、オンプレミス)、地域別分析・予測 Service Fulfillment Market by Software (Service Order Management, Inventory Management, Network Management, Activation and Provisioning), by Service, by Deployment Type (Hosted, and On-Premises), & by Region - Global Forecast & Analysis to 2019
出版日: 2014年11月04日 ページ情報: 英文 123 Pages
概要

今日の情報通信はかつての音声通話や電信のみに限定された利用パターンから進化し、スマートフォンの圧倒的普及と共に、誰もがインターネットを活用できる時代に突入しました。今や情報通信はビデオチャット、TV会議、インターネットサーフィンほか便利なサービスを満載。これらの利用者が刻々と急増するなか、ネットワーク回線の混雑、サービスの品質低下や欠落が利用者・事業者にとってやや問題化しています。こうした事態への対策としてインターネットショッピングサービス事業者をはじめ、さまざまな通信関連企業の期待を担うのが、ネットワークの適正利用から収益増大を図るのみならず、長期的にはリスク管理や運用コスト低減にも貢献するサービスフルフィルメントです。その世界市場規模は2014年の時点で34億8000万ドルに相当し、以降9.8%の複合年間成長率から2019年には55億6000万ドルに達する見込みです。

当レポートでは、LTEサービスフルフィルメントの世界市場に注目し、今後のソフトウェア、サービス、導入形式、地域別に取引規模の推移を予測するほか、市場の現況、発展への影響要因、競合環境、有力企業などについての調査・分析情報をまとめています。

第1章 イントロダクション

  • 調査目的
  • 調査対象市場
  • レポートの推奨利用者層
  • 市場の範囲

第2章 調査方法

  • 市場規模の試算
  • 市場シェアの推定

第3章 エグゼクティブサマリー

第4章 特記すべき考察点

第5章 市場概要

  • イントロダクション
  • 発展史
  • 市場セグメンテーション
    • ソフトウェア別
    • サービス別
    • 導入形式別
    • 地域別
  • 市場動態
    • 推進要因
    • 抑制要因
    • 機会
    • 課題

第6章 産業動向

  • バリューチェーン分析
  • Porterのファイブフォース分析

第7章 市場 - ソフトウェア別

  • サービス受注管理
  • 在庫管理
  • 業務推進及びプロビジョニング

第8章 サービスフルフィルメント:市場 - サービス別

  • イントロダクション
  • 企画立案・コンサルティング
  • 運用・維持管理
  • システムインテグレーション
  • マネージドサービス

第9章 サービスフルフィルメント:市場 - 導入形式別

  • ホステッド
  • オンプレミス

第10章 地域別分析

  • イントロダクション
    • 市場 - 地域別
  • 北米
  • 欧州
  • アジア太平洋地域
  • 中東・アフリカ
  • 中南米

第11章 競合環境

  • 概要
  • 競合状況および動向
    • 新商品開発
    • 協定、提携、協力
    • M&A

第12章 企業プロフィール

  • Accenture
  • Alcatel-Lucent
  • Amdocs
  • CISCO
  • Ericsson
  • HP
  • IBM
  • NEC
  • Oracle
  • Huawei

第13章 付録

目次
Product Code: TC 2869

Communication is the process to facilitate the sender and receiver to exchange their ideas over a medium. The medium referred here is the communication channel offered by Communication Service Providers (CSPs). With the growing number of subscribers, the channel is also burdened with congestion, fall out of services ordered by customers which in turn brings down the efficiency and revenue for the telecom providers. This problem though as simple as it may sound, is the biggest challenge faced by enterprises and telecom operators, to which they not only lose their potential businesses but also their loyal subscriber base. In this chaos, service fulfillment could emerge as a savior, which analyzes data related to parameters such as customer, network, market, price and service for insights in order to boost operational efficiency, and improve customer experience.

The overall Service fulfillment market in this report has been defined as the sum of revenues generated by the service fulfillment software along with various hardware and services provided by the vendors to enterprises and telecom operators.

North America, and Europe have the highest adoption of service fulfillment in the telecom ecosystem, and regions such as APAC, Middle East and Africa along with Latin America offers a lot of opportunities for the vendors where majority of the countries are yet to expansively adopt service fulfillment.

In order to cope up with the reduced per user revenue growth pertaining to the increasing churn and fraud along with the ever growing network congestion, service fulfillment is one of the best solutions that mobile operators and enterprises have to rely on. Telecom operators can retain their existing customers and increase their revenues or can at least preserve their existing revenues by introducing service fulfillment into their existing business model. Service fulfillment will enable them to increase revenue by increasing network efficiency by improving optimization of resources which in turn will result in reduced operational costs.

There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few of the global assumptions include political, social, economic, and technological factors. For instance, exchange rates are some of the factors which are expected to have an impact on this market. Therefore, the dollar fluctuations are expected to not seriously affect the forecasts in the emerging Asia-Pacific regions.

This report will help the service fulfillment vendors in the following ways:

  • 1. This report segments the overall service fulfillment market on the basis of the revenues generated by service fulfillment software vendors, hardware vendors and service providers. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split into regions.
  • 2. The report will help service fulfillment vendors to better understand the competitors and gain more insights for better positioning of business. There is a separate section on competitive landscape, which includes mergers and acquisitions, and venture capital funding. This report also covers company profiles of major players in this market.
  • 3. The report will help suppliers understand the pulse of the market and provide information on key market drivers, restraints, and opportunities.

Table of Contents

1 Introduction

  • 1.1 Objectives of the Study
  • 1.2 Markets Covered
  • 1.3 Stakeholders
  • 1.4 Market Scope

2 Research Methodology

  • 2.1 Market Size Estimation
  • 2.2 Market Share Estimation
    • 2.2.1 Key Data From Secondary Sources
    • 2.2.2 Key Data From Primary Sources
      • 2.2.2.1 Key Industry Insights
    • 2.2.3 Assumptions

3 Executive Summary

4 Premium Insights

5 Market Overview

  • 5.1 Introduction
  • 5.2 Evolution
  • 5.3 Market Segmentation
    • 5.3.1 By Software
    • 5.3.2 By Service
    • 5.3.3 By Deployment Type
    • 5.3.4 By Region
  • 5.4 Market Dynamics
    • 5.4.1 Drivers
    • 5.4.2 Restraints
    • 5.4.3 Opportunities
    • 5.4.4 Challenges

6 Industry Trends

  • 6.1 Value Chain Analysis
  • 6.2 Porter's Five forces Analysis

7 Market, By Software

  • 7.1 Serviceorder Management
  • 7.2 Inventory Management
  • 7.3 Network Management
  • 7.4 Activation and Provisioning

8 Service Fulfillment: Market, By Service

  • 8.1 Introduction
  • 8.2 Planning and Consulting
  • 8.4 Operations and Maintenance
  • 8.5 System Integration
  • 8.6 Managed Services

9 Service Fulfillment: Market, By Deployment Type

  • 9.1 Hosted
  • 9.2 On-Premises

10 Geographical Analysis

  • 10.1 Introduction
    • 10.1.1 Market, By Region
    • 10.2 North America (NA)
    • 10.3 Europe
    • 10.4 Asia-Pacific (APAC)
    • 10.5 Middle East and Africa (MEA)
    • 10.6 Latin America (LA)

11 Competitive Landscape

  • 11.1 Overview
  • 11.2 Competitive Situation and Trends
    • 11.2.1 New Product Development
    • 11.2.2 Agreements, Partnerships, and Collaborations
    • 11.2.3 Mergers and Acquisitions

12 Company Profiles

  • 12.1 Introduction
  • 12.2 Accenture
  • 12.3 Alcatel-Lucent
  • 12.4 Amdocs
  • 12.5 CISCO
  • 12.6 Ericsson
  • 12.7 HP
  • 12.8 IBM
  • 12.9 NEC
  • 12.10 Oracle
  • 12.11 Huawei

13 Appendix

  • 13.1 Discussion Guide
  • 13.2 Introducing Rt: Real-Time Market Intelligence
  • 13.3 Available Customizations
  • 13.4 Related Reports

List of Tables

  • Table 1 Increasing Data Service Usage Boosts the Growth of Service Fulfillment
  • Table 2 Traditional Revenue Systems Have Saturated themselves Posing A Sppedbreaker for the Growth the Market
  • Table 3 Next-Gen Oss Technology is Expected to Advance Substantially
  • Table 4 Lack of Standardization May Hamper the Growth of Market
  • Table 5 Service Fulfillment Market, By Software, 2014-2019
  • Table 6 Service Order Management, By Region, 2014-2019
  • Table 7 Service Order Management, By Deployment Type, 2014-2019
  • Table 8 Inventory Management, By Region, 2014-2019
  • Table 9 Inventory Management, By Deployment Type , 2014-2019
  • Table 10 Network Management, By Region, 2014-2019
  • Table 11 Network Management, By Deployment Type, 2014-2019
  • Table 12 Activation and Provisioning, By Region, 2014-2019
  • Table 13 Activation and Provisioning, By Deployment Type, 2014-2019
  • Table 14 Service Fulfillment: Market, By Services2014-2019
  • Table 15 Planning and Consulting, By Region, 2014-2019
  • Table 16 Operations and Maintenance, By Region, 2014-2019
  • Table 17 System Integration, By Region, 2014-2019
  • Table 18 Managed Services, By Region, 2014-2019
  • Table 19 Service Fulfillment: Market, By Deployment Type, 2014-2019
  • Table 20 On-Premises Deployment Type, By Region, 2014-2019
  • Table 21 Hosted Deployment Type, By Region2014-2019
  • Table 22 Service Fulfillment Market, By Region, 2014-2019
  • Table 23 North America, Market, By Software2014-2019
  • Table 24 North America, Market, By Service2014-2019
  • Table 25 North America, Market, By Deployment Type 2014-2019
  • Table 26 North America, Hosted Deployment Type, By Software,2014-2019
  • Table 27 North America, on-Premises Deployment Type, By Software, 2014-2019
  • Table 28 Europe, Market, By Software2014-2019
  • Table 29 Europe, Market, By Service2014-2019
  • Table 30 Europe, Market, By Deployment Type2014-2019
  • Table 31 Europe, Hosted Deployment Type, By Software2014-2019
  • Table 32 Europe, on-Premises Deployment Type, Software2014-2019
  • Table 33 APAC, Market, By Software2014-2019
  • Table 34 APAC, Market, By Service, 2014-2019
  • Table 35 APAC, Market, By Deployment Type, 2014-2019
  • Table 36 APAC, Hosted Deployment Type, By Software2014-2019
  • Table 37 APAC, on-Premises Deployment Type, By Software2014-2019
  • Table 38 MEA, Market, By Software, 2014-2019
  • Table 39 MEA, Market,By Service, 2014-2019
  • Table 40 MEA, Market, By Deployment Type, 2014-2019
  • Table 41 MEA, Hosted Deployment Type, By Software,2014-2019
  • Table 42 MEA, on-Premises Deployment Type, By Software2014-2019
  • Table 43 LA, Market, By Software, 2014-2019
  • Table 44 LA, Market, By Service, 2014-2019
  • Table 45 LA, Market, By Deployment Type,2014-2019
  • Table 46 LA, Hosted Deployment Type, By Software2014-2019
  • Table 47 LA, on-Premises Deployment Type, By Software,2014-2019
  • Table 48 New Product Developments, 2012-2014
  • Table 49 Agreements, Partnership and Collaboration, 2012-2014
  • Table 50 Mergers and Acquisitions, 2012-2014

List of Figures

  • Figure 1 Market Stakeholders
  • Figure 2 Research Methodology
  • Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
  • Figure 4 Market Size Estimation Methodology: top-Down Approach
  • Figure 5 Service Fulfillment Market, By Software, 2014
  • Figure 6 Software Snapshot (2014 Vs 2019): Activation and Provisioning Market is Expected to Have Highest Average Growth in the Next Five Years
  • Figure 7 Attractive Market Opportunities
  • Figure 8 Activation and Provisioning to Grow At the Fastest Rate Among the Software Market
  • Figure 9 Service Fulfillment: Market Share, 2014
  • Figure 10 Services Market Share, 2014
  • Figure 11 Lifecycle Analysis, 2014
  • Figure 12 Market Evolution
  • Figure 13 Market Segmentation: By Software
  • Figure 14 Market Segmentation: By Services
  • Figure 15 Market Segmentation: By Deployment Type
  • Figure 16 Increasing Data Service Usage Boosts the Growth of Service Fulfillment
  • Figure 17 Drivers and Restraints
  • Figure 18 Value Chain Analysis (2014)
  • Figure 19 Porter's Five forces Analysis
  • Figure 20 Network Management Will Lead the Market
  • Figure 21 Service Order Management and Activation and Provisioning Market Will the Software Market in Terms of Market Share
  • Figure 22 Software Market, Geographic Analysis
  • Figure 23 Managed Services Will Continue to Dominate the Service Fulfillment Services Market By 2019
  • Figure 24 Latin America Will Dominate the Planning and Consulting Services Market By 2019
  • Figure 25 Growth Rate of Operations and Maintenance Will Continue to Control the APAC Market By 2019
  • Figure 26 Asia-Pacific Will Have the Largest Market Size of System Integration By 2019
  • Figure 27 Asia-Pacific Region Dominate the Managed Services Market in 2019
  • Figure 28 On-Premises Will Continue to Dominate the Categories Market From 2014-2019
  • Figure 29 Hosted Deployment Type Will Have the Highest Growth Rate in APAC
  • Figure 30 On-Premisesdeployment Type Have Promising Future in the Emerging Economies of APAC Region
  • Figure 31 Geographic Snapshot (2014) APAC is A New Hot Spot for the Market
  • Figure 32 APAC is An Attractive Destination for Services and Deployment in the Market
  • Figure 33 APAC is the Fastest Growing Region in the Market
  • Figure 34 Companies Adopted Agreements, Acquisition, and New Product Development As the Key Growth Strategy Over the Last Four Years
  • Figure 35 CISCO and Oracle Grew At the Fastest Rate Between 2009-2014
  • Figure 36 Market Evaluation Framework
  • Figure 37 Battle for Market Share: Customer Key Was the Strategy
  • Figure 38 Geographic Revenue Mix of top 5 Market Players
  • Figure 39 Accenture, Inc: Business Overview
  • Figure 40 SWOT Analysis
  • Figure 41 Alcatel Lucent: Business Overview
  • Figure 42 Amdocs: Business Overview
  • Figure 43 CISCO: Business Overview
  • Figure 44 Ericsson: Business Overview
  • Figure 45 SWOT Analysis
  • Figure 46 Oracle: Business Overview
  • Figure 47 SWOT Analysis
  • Figure 48 Huawei Technolgoeis: Business Overview
  • Figure 49 SWOT Analysis
  • Figure 50 NEC Corporation: Business Overview
  • Figure 51 SWOT Analysis
  • Figure 52 Hewlett Packard: Business Overview
  • Figure 53 SWOT Analysis
  • Figure 54 IBM: Business Overview
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