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市場調査レポート

世界のコンバージェントビリング市場:ソリューション別(CRM、決済管理、バウチャー管理、仲介)・形態別(マネージドサービス、コンサルティングサービス、トレーニング・教育)の将来予測

Convergent Billing Market by Solution (Customer Relationship Management, Settlement and Payment Management, Voucher Management, Mediation), and by Modes (Managed Services, Consulting Services, Training and Education) - Global Forecast to 2019

発行 MarketsandMarkets 商品コード 318747
出版日 ページ情報 英文 118 Pages
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世界のコンバージェントビリング市場:ソリューション別(CRM、決済管理、バウチャー管理、仲介)・形態別(マネージドサービス、コンサルティングサービス、トレーニング・教育)の将来予測 Convergent Billing Market by Solution (Customer Relationship Management, Settlement and Payment Management, Voucher Management, Mediation), and by Modes (Managed Services, Consulting Services, Training and Education) - Global Forecast to 2019
出版日: 2014年10月03日 ページ情報: 英文 118 Pages
概要

ユビキタス技術の革新が進むと共に、通信業界の競争は激しさを増し、さらに顧客側の需要構造も変化したことから、顧客が利用した製品・サービス全ての料金請求を一本化する単一の課金(ビリング)プラットフォーム−−コンバージェントビリング−−の開発が進められることとなりました。コンバージェントビリング・プラットフォームの活用により、通信サービスプロバイダー(CSP)は新サービスのマーケティングに費やす時間を削り、またリアルタイム課金により顧客経験を改善できます。CSP側ではSaaSベースのコンバージェントビリング・ソリューションの導入を進めており、それが今後は巨大な市場機会をもたらすと期待されています。旧来の課金システムの存在が市場成長の制約となっていますが、CSP側では新規インフラへの投資やOTTサービスプロバイダーとの協力などにより、この問題を解決しようとしています。地域別に見ると、アジア太平洋地域諸国、特に中国・インドの市場規模が大きく、今後も規制緩和による更なる成長が期待されています。世界のコンバージェントビリング市場は、2014年には28億6000万米ドル、2019年には78億8000万米ドルの規模に達し、また2014〜2019年の年平均成長率(CAGR)は22.2%となる、と予測されています。

当レポートでは、全世界のコンバージェントビリング市場について分析し、市場の全体的構造や特性、市場促進・阻害要因、関連市場との関係性、全体的な市場競争力(SWOT分析)、市場全体およびソリューション別・サービス内容別・導入タイプ別・地域別の市場動向と今後の見通し、競争環境、資本取引動向、主要企業のプロファイルなどを調査・推計しております。

第1章 イントロダクション

第2章 分析手法

第3章 エグゼクティブ・サマリー

第4章 プレミアムインサイト

第5章 市場概要

  • イントロダクション
  • コンバージェントビリング
  • 市場の内訳
  • 市場の内訳:導入方式別
  • 市場のダイナミクス
    • 促進要因
      • 顧客満足度
      • 新たな一体化サービスの提供
      • 総費用の削減
    • 抑制要因
      • 旧来の課金システム
      • 金融市場の規制緩和
    • 市場機会
      • クラウドコンピューティング市場の拡大
      • データ・VAS(付加価値)サービスの需要増大
    • 課題
      • 課金ショック
      • 通信サービスプロバイダー(CSP)との強力

第6章 産業動向

  • イントロダクション
  • バリューチェーン分析
    • ワイヤレスモジュール/技術ベンダー
    • クラウドサービス・プロバイダー
    • 課金プラットフォームサービス・プロバイダー
    • ソフトウェア/ソリューション・プロバイダー
    • システムインテグレーター
    • リセラー・流通業者
    • エンドユーザー(通信サービスプロバイダー)
  • ポーターのファイブフォース分析
    • 新規参入企業の脅威
    • 代替的製品・サービスの脅威
    • サプライヤーの交渉力
    • バイヤーの購買力
    • 産業内競争の激しさ

第7章 ソリューション別の市場分析

  • イントロダクション
    • 市場規模とその予測
  • 顧客関係管理(CRM)
    • 概要
      • 課金(ビリング)管理
      • 課金
  • 決済管理
  • バウチャー管理
  • 仲介
  • その他

第8章 導入タイプ別の市場分析

  • イントロダクション
  • ホステッドサービス
  • オンプレミスサービス

第9章 サービス別の市場分析

  • イントロダクション
    • マネージドサービス
    • コンサルティング・サービス
    • トレーニング・認証

第10章 地域別の市場分析

  • イントロダクション
  • 北米
  • 欧州
  • アジア太平洋地域(APAC)
  • 中東・アフリカ(MEA)
  • ラテンアメリカ(LA)

第11章 競争環境

  • 概要
  • 市場シェア分析
  • 競争状況・動向
  • 世界市場の年間成長率予測(今後6年間分)
  • 新製品の発売
  • 契約・パートナーシップ・事業提携・合弁事業
  • 企業合併・買収(M&A)

第12章 企業プロファイル

  • イントロダクション
  • Alcatel-Lucent S.A.
    • 事業概要
    • 製品ポートフォリオ
    • 主要戦略
    • 近年の動向
    • SWOT分析
    • MnMの見解
  • Amdocs, Inc.
  • Comverse, Inc.
  • CSG International
  • Elitecore Technologies Pvt. Ltd.
  • Huawei Technologies Co., Ltd.
  • International Business Machines
  • Orga Systems Gmbh
  • Redknee, Inc.
  • SAP SE

第13章 付録

図表一覧

目次
Product Code: TC 2782

With the fast growing telecommunication sector, deployment of innovative services and increasing customer base has created a pressure on existing network charging systems. So a simple communication aggregate platform is not enough, the communication service providers (CSP) has to deploy convergent billing solutions to improve the overall efficiency and enhance greater profitability.

Convergent billing solution is a real time integrated service which provides a unified bill for the all the service users. It breaks the traditional barriers of vertical charging and billing systems, while CSP can quickly provide services and can take decisions quickly. It will help in seamless transfer of data among the devices and users with the help of a given spectrum. It empowers the service providers to manage and extend their services processes to its end users.

With the deployment of convergent billing, the service providers can customize their services that suits the individual needs. A robust charging system helps in deploying the individual needs and can also provide third party services thereby enhancing the customer loyalty. As a result, every element in the value chain needs to undergo a revolutionary change and optimize its operations.

The Convergent billing market is segmented based on regions, such as North America (NA), Latin America (LA), Europe, Asia-Pacific (APAC), and Middle East and Africa (MEA). The Convergent billing market forecast is provided for each region from 2014 to 2019. The Convergent billing market report profiles leading companies such as Alcatel-Lucent S.A. (France), IBM Corporation (U.S.), Amdocs, Inc. (U.S.), Comverse. Inc, (U.S.), CSG International (U.S.), Elitecore Technologies Pvt. Ltd. (India), Huawei Technologies Co., Ltd. (China), Orga Systems, GmbH (Germany), Redknee, Inc (Canada) and SAP S.E. (Germany). It is further segmented into solutions, deployment types, services, and verticals and forecasts the revenue for the various submarkets.

Table of Contents

1 Introduction

  • 1.1 Objectives Of The Study
  • 1.2 Report Description
  • 1.3 Markets Covered
  • 1.4 Stakeholders

2 Research Methodology

  • 2.1 Description Of Convergent Billing Model
  • 2.2 Convergent Billing Market Size Estimation
  • 2.3 Market Crackdown & Data Tri angulation
  • 2.4 Market Share Estimation
    • 2.4.1 Key Data Points Taken From Secondary Sources
    • 2.4.2 Key Data Points From Primary Sources
    • 2.4.2.1 Key Industry Insights
    • 2.4.3 Assumptions

3 Convergent Billing Market: Executive Summary

  • 3.1 Overview
  • 3.2 Overall Market Size

4 Premium Insights

  • 4.1 Attractive Market Opportunities In Convergent Billing
  • 4.2 Life Cycle Analysis, By Region
  • 4.3 Global Market Regional Overview

5 Convergent Billing Market: Overview

  • 5.1 Introduction
  • 5.2 Convergent Billing
  • 5.3 Market Segmentation
  • 5.4 Market Segmentation, By Deployment Type
  • 5.5 Market Dynamics
    • 5.5.1 Drivers
      • 5.5.1.1 Customer Satisfaction
      • 5.5.1.2 Providing New And Unified Services
      • 5.5.1.3 Reduces Overall Cost
    • 5.5.2 Restraints
      • 5.5.2.1 Legacy Billing System
      • 5.5.2.2 De-Regulated Telecom Market
    • 5.5.3 Opportunities
      • 5.5.3.1 Increasing Cloud Computing Market
      • 5.5.3.2 Increasing Demand For Data & Vas Services
    • 5.5.4 Challenges
      • 5.5.4.1 Bill Shocks
      • 5.5.4.2 Partnership Among Communications Service Providers (CSP)

6 Convergent Billing Market: Industry Trends

  • 6.1 Introduction
  • 6.2 Value Chain Analysis
    • 6.2.1 Wireless Module Or Technology Vendors
    • 6.2.2 Cloud Service Providers
    • 6.2.3 Billing Platform Service Providers
    • 6.2.4 Software/Solutions Providers
    • 6.2.5 System Integrators
    • 6.2.6 Reseller & Distributors
    • 6.2.7 End-User (Communication Service Provider)
  • 6.3 Porter's Five Forces Analysis
    • 6.3.1 Threat From New Entrants
      • 6.3.1.1 Low Cost Service Provider
    • 6.3.2 Threat From Substitutes
      • 6.3.2.1 Low Cost Alternatives
    • 6.3.3 Bargaining Power Of Suppliers
      • 6.3.3.1 Increasing Standardization
    • 6.3.4 Bargaining Power Of Buyer
      • 6.3.4.1 Buyer Controlling The Market
    • 6.3.5 Intensity Of Competitive Rivalry
      • 6.3.5.1 Impact On Revenue Margins

7 Convergent Billing Market, By Solutions

  • 7.1 Introduction
    • 7.1.1 Market Size & Forecast
  • 7.2 Customer Relationship Management
    • 7.2.1 Overview
    • 7.2.1.1 Billing Management
    • 7.2.1.2 Charging
  • 7.3 Settlement And Payment Management
    • 7.3.1 Overview
    • 7.4 Voucher Management
  • 7.4.1 Overview
  • 7.5 Mediation
    • 7.5.1 Overview
  • 7.6 Others
    • 7.6.1 Overview

8 Global Convergent Billing Market, By Deployment Type

  • 8.1 Introduction
  • 8.2 Hosted Services
    • 8.2.1 Overview
  • 8.3 On Premises Services
    • 8.3.1 Overview

9 Convergent Billing Market, By Services, By Regions

  • 9.1 Introduction
    • 9.1.1 Managed Services
    • 9.1.2 Consulting Services
    • 9.1.3 Training & Certification

10 Convergent Billing Market: Regional Analysis

  • 10.1 Introduction
  • 10.2 North America
  • 10.3 Europe
  • 10.4 Asia-Pacific (APAC)
  • 10.5 Middle East & Africa (Mea)
  • 10.6 Latin America (La)

11 Competitive Landscape

  • 11.1 Overview
  • 11.2 Market Share Analysis
  • 11.3 Competitive Situations And Trends
  • 11.3.1 Global Market, 2014-2019 (Y-O-Y)
  • 11.4 New Product Launches
  • 11.5 Agreement, Partnerships, Collaborations, And Joint Ventures
  • 11.6 Mergers & Acquisitions (M&A)
  • 11.7 Introduction
  • 11.8 Alcatel-Lucent S.A.
    • 11.8.1 Business Overview
    • 11.8.2 Products Portfolio
    • 11.8.3 Key Strategies
    • 11.8.4 Recent Developments
    • 11.8.5 SWOT Analysis
    • 11.8.6 MnM View
  • 11.9 Amdocs, Inc.
    • 11.9.1 Business Overview
    • 11.9.2 Products Portfolio
    • 11.9.3 Key Strategies
    • 11.9.4 Recent Developments
    • 11.9.5 SWOT Analysis
    • 11.9.6 MnM View
  • 11.10 Comverse, Inc.
    • 11.10.1 Business Overview
    • 11.10.2 Products And Services
    • 11.10.3 Key Strategies
    • 11.10.4 Recent Developments
    • 11.10.5 MnM View
  • 11.11 Csg International
    • 11.11.1 Business Overview
    • 11.11.2 Product Portfolio
    • 11.11.3 Key Strategies
    • 11.11.4 Recent Developments
    • 11.11.5 MnM View
  • 11.12 Elitecore Technologies Pvt. Ltd.
    • 11.12.1 Business Overview
    • 11.12.2 Product Portfolio
    • 11.12.3 Key Strategies
    • 11.12.4 Recent Developments
    • 11.12.5 MnM View
  • 11.13 Huawei Technologies Co., Ltd.
    • 11.13.1 Business Overview
    • 11.13.2 Products And Services
    • 11.13.3 Key Strategies
    • 11.13.4 Recent Developments
    • 11.13.5 SWOT Analysis
    • 11.13.6 MnM View
  • 11.14 International Business Machines
    • 11.14.1 Business Overview
    • 11.14.2 Service Portfolio
    • 11.14.3 Key Strategies
    • 11.14.4 Recent Developments
    • 11.14.5 SWOT Analysis
    • 11.14.6 MnM View
      • 11.15 Orga Systems Gmbh
    • 11.15.1 Business Overview
    • 11.15.2 Products & Services
    • 11.15.3 Key Strategies
    • 11.15.4 Recent Developments
    • 11.15.5 MnM View
  • 11.16 Redknee, Inc.
    • 11.16.1 Business Overview
    • 11.16.2 Product Portfolio
    • 11.16.3 Key Strategies
    • 11.16.4 Recent Developments
    • 11.16.5 MnM View
  • 11.17 Sap Se
    • 11.17.1 Business Overview
    • 11.17.2 Products Portfolio
    • 11.17.3 Key Strategies
    • 11.17.4 Recent Developments
    • 11.17.5 SWOT Analysis
    • 11.17.6 MnM View

12 Appendix

  • 12.1 Insights Of Industry Experts
  • 12.2 Discussion Guide
  • 12.3 Introducing Rt: Real Time Market Intelligence
  • 12.4 Related Reports

List Of Tables

  • Table 1 Global Convergent Billing Market, 2014-2019 ($Billion)
  • Table 2 Increasing Deploymentation of Unified Services Is Propelling the growth of Market
  • Table 3 Reluctance for Changing in Legacy Billing Systems Has Restrain the Market Growth
  • Table 4 Emerging Markets And Increasing Cloud Computing Solutions Have Paved For Convergent Billing, Market
  • Table 5 Increasing Bill Shocks Has Created Constraints For The Growth of Market
  • Table 6 Global Convergent Billing Market By Solution, 2014-2019 ($Million)
  • Table 7 Global Convergent Billing Market By Solutions, 2014-2019 (Y-O-Y %)
  • Table 8 Convergent Billing Market, By Customer Relationship Management, By Sub-Segments, 2014-2019 ($Billion)
  • Table 9 Convergent Billing Market, By Customer Relationship Management, By Sub-Segments, 2014-2019 (Y-O-Y %)
  • Table 10 Market, By Customer Relationship Management Solutions, By Regions, 2014-2019 ($Million)
  • Table 11 Global Market By Customer Relationship Management Solutions, By Regions, 2014-2019 (Y-O-Y %)
  • Table 12 Global Market, By Customer Relationship Management Solutions, By Deployment Types, 2014-2019 ($Million)
  • Table 13 Global Market, By Customer Relationship Management Solutions, By Deployment Types, 2014-2019 (Y-O-Y %)
  • Table 14 Global Market By Billing Management Solutions, By Regions, 2014-2019 ($Million)
  • Table 15 Global Market By Billing Management Solutions, By Regions, 2014-2019 (Y-O-Y %)
  • Table 16 Global Market, By Billing Management, By Deployment Type, 2014-2019 ($Million)
  • Table 17 Global Market, By Billing Management, By Deployment Type, 2014-2019 (Y-O-Y %)
  • Table 18 Global Convergent Billing: Market By Charging, By Regions, 2014-2019 ($Million)
  • Table 19 Global Market By Charging, By Regions, 2014-2019 (Y-O-Y %)
  • Table 20 Global Market By Charging, By Deployment Type, 2014-2019 ($Million)
  • Table 21 Global Market By Charging, By Deployment Type, 2014-2019, (Y-O-Y %)
  • Table 22 Global Market By Settlement & Payment Management, By Regions, 2014-2019 ($Million)
  • Table 23 Global Market By Settlement & Payment Management, By Regions, 2014-2019, (Y-O-Y %)
  • Table 24 Global Market By Settlement & Payment Management, By Deployment Type, 2014-2019, ($Million)
  • Table 25 Global Market, By Settlement & Payment Management, By Deployment Types, 2014-2019, (Y-O-Y %)
  • Table 26 Global Market, By Voucher Management, By Regions, 2014-2019, ($ Million)
  • Table 27 Global Market, By Voucher Management, By Regions, 2014-2019, (Y-O-Y %)
  • Table 28 Global Market, By Voucher Management, By Deployment Type, 2014-2019, ($ Million)
  • Table 29 Global Market, By Voucher Management, By Deployment Type, 2014-2019, (Y-O-Y %)
  • Table 30 Global Convergent Billing: Market, By Mediation Market, By Region, 2014-2019, ($Million)
  • Table 31 Global Convergent Billing Market, By Mediation Market, By Region, 2014-2019, (Y-O-Y %)
  • Table 32 Global Market, By Mediation Solution, By Deployment Type, 2014-2019, ($Million)
  • Table 33 Global Market, By Mediation Solution, By Deployment Type, 2014-2019, (Y-O-Y %)
  • Table 34 Global Market, By Others, By Region, 2014-2019, ($ Million)
  • Table 35 Global Market, By Others, By Regions, 2014-2019, (Y-O-Y %)
  • Table 36 Global Market, By Others, By Deployment Type, 2014-2019, ($Million)
  • Table 37 Global Market, By Other, By Deployment Type, 2014-2019, (Y-O-Y %)
  • Table 38 Global Market, By Deployment Types, 2014-2019, ($Billion)
  • Table 39 Global Market, By Other, By Deployment Type, 2014-2019, (Y-O-Y %)
  • Table 40 Global Convergent Billing: Market By Hosted Deployment, By Solutions, 2014-2019, ($Million)
  • Table 41 Global Market By Hosted Deployment, By Solutions, 2014-2019, (Y-O-Y %)
  • Table 42 Global Market On-Premises Deployment, By Solutions, 2014-2019, ($Million)
  • Table 43 Global Convergent Management, On-Premises Deployment, By Solutions, 2014-2019, ($Million)
  • Table 44 Global Market, By Services, 2014-2019, ($Million)
  • Table 45 Global Market, By Services, 2014-2019, (Y-O-Y %)
  • Table 46 Global Market, By Managed Services, By Regions, 2014-2019, ($Million)
  • Table 47 Global Market, By Managed Services, By Regions, 2014-2019, (Y-O-Y %)
  • Table 48 Global Market, Consulting Services, By Regions, 2014-2019, ($Million)
  • Table 49 Global Market, Consulting Services, By Regions, 2014-2019, (Y-O-Y %)
  • Table 50 Global Market, By Training & Certification, 2014-2019, ($Million)
  • Table 51 Global Market, By Training & Certification, 2014-2019, (Y-O-Y %)
  • Table 52 Convergent Billing: Market, By Region, 2014-2019 ($Billion)
  • Table 53 Convergent Billing: Market, By Region, 2014-2019 (Y-O-Y %)
  • Table 54 NA: Market, 2014-2019 ($Million)
  • Table 55 NA: Market, By Solution, 2014-2019 ($Million)
  • Table 56 NA: Convergent Billing Market, By Services, 2014-2019 ($Million)
  • Table 57 Europe: Market, 2014-2019 ($Million)
  • Table 58 Europe: Market, By Solution, 2014-2019 ($Million)
  • Table 59 Europe: Market, By Services, 2014-2019 ($Million)
  • Table 60 APAC: Market, 2014-2019 ($Million)
  • Table 61 APAC: Market, By Solution, 2014-2019 ($Million)
  • Table 62 APAC: Market, By Services, 2014-2019 ($Million)
  • Table 63 MEA: Market, 2014-2019 ($Million)
  • Table 64 MEA: Market, By Solution, 2014-2019 ($Million)
  • Table 65 MEA: Market, By Services, 2014-2019 ($Million)
  • Table 66 LA: Market, 2014-2019 ($Million)
  • Table 67 LA: Market, By Solution, 2014-2019 ($Million)
  • Table 68 MEA: Convergent Billing Market, By Services, 2014-2019 ($Million)
  • Table 69 New Product Launches, 2011-2014
  • Table 70 Agreements, Partnerships, Collaborations, And Joint Ventures, 2010-2014 83
  • Table 71 Mergers & Acquisitions

List Of Figures

  • Figure 1 Research Methodology
  • Figure 2 Convergent Billing Market Size Estimation Methodology: Bottom-Up Approach
  • Figure 3 Market Size Estimation Methodology: Top-Down Approach
  • Figure 4 Key Industry Insight
  • Figure 5 Convergent Billing Market, (2014-2019): Market For Managed Services Segments Is Expected To Grow Significantly
  • Figure 6 Convergent Billing, Market, 2014-2019 (Y-O-Y %)
  • Figure 7 Global Market Share, 2014
  • Figure 8 Attractive Market Opportunities
  • Figure 9 Lifecycle Analysis, By Regions
  • Figure 10 Convergent Billing Global Market Regional Overview
  • Figure 11 Market Evolution
  • Figure 12 Market Segmentation: By Services
  • Figure 13 Market Segment, By Deployment Type
  • Figure 14 Convergent Billing, Market
  • Figure 15 Value Chain Analysis (2014)
  • Figure 16 Porter's Five Forces Analysis, Global Market (2014-2019)
  • Figure 17 Convergent Billing: Market By Solutions
  • Figure 18 Convergent Billing: Market By Solutions, 2014-2019 ($Million)
  • Figure 19 Global Market, By Solutions, 2014-2019 (Y-O-Y %)
  • Figure 20 Global Market, By Customer Relationship Management, 2014-2019 (Y-O-Y %)
  • Figure 21 Global Market, By Deployment Type, 2014-2019, (Y-O-Y %) 60
  • Figure 22 Reference Figure
  • Figure 23 Global Convergent Billing: Market By Services, 2014-2019, (Y-O-Y %)
  • Figure 24 Convergent Billing: Market By Region (2014-19) ($Million)
  • Figure 25 Convergent Billing: Market By Region, (2014-2019) (Y-O-Y %)
  • Figure 26 Companies Adopted Partnerships And Collaborations As The Key Growth Strategy
  • Figure 27 Global Convergent Billing: Market 2014
  • Figure 28 Geographic Revenue Mix Of Top 5 Market Players: Reference
  • Figure 29 Alcatel-Lucent: Business Overview
  • Figure 30 SWOT Analysis
  • Figure 31 Amdocs, Inc.: Business Overview
  • Figure 32 SWOT Analysis
  • Figure 33 Comverse, Inc.: Business Overview
  • Figure 34 Csg International: Business Overview
  • Figure 35 Elitecore Technologies Pvt. Ltd.: Business Overview
  • Figure 36 Huawei Technologies Co., Ltd: Business Overview
  • Figure 37 SWOT Analysis
  • Figure 38 International Business Machines Corporation: Business Overview
  • Figure 39 SWOT Analysis
  • Figure 40 Orga Systems Gmbh: Business Overview
  • Figure 41 Redknee, Inc.: Business Overview
  • Figure 42 Sap Se: Business Overview
  • Figure 43 SWOT Analysis
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