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市場調査レポート

医療部門向けBPO (ビジネスプロセスアウトソーシング) の世界市場の予測 〜2022年

Healthcare BPO Market by Provider (RCM, Patient Care), Payer (Claims Repricing), Pharmaceutical (R&D, Manufacturing, Sales and Marketing Services (Forecasting, Performance Reporting)), Outsourcing Approaches, Models - Global Forecasts to 2022

発行 MarketsandMarkets 商品コード 294351
出版日 ページ情報 英文 203 Pages
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本日の銀行送金レート: 1USD=113.77円で換算しております。
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医療部門向けBPO (ビジネスプロセスアウトソーシング) の世界市場の予測 〜2022年 Healthcare BPO Market by Provider (RCM, Patient Care), Payer (Claims Repricing), Pharmaceutical (R&D, Manufacturing, Sales and Marketing Services (Forecasting, Performance Reporting)), Outsourcing Approaches, Models - Global Forecasts to 2022
出版日: 2017年10月04日 ページ情報: 英文 203 Pages
概要

世界の医療部門向けBPO (ビジネスプロセスアウトソーシング) の市場は2017年から2022年にかけて10.2%のCAGR (年間複合成長率) で推移し、2017年の1916億8000万米ドルから、2022年には3124億3000万米ドルの規模に成長すると予測されています。

当レポートでは、世界の医療部門向けBPO (ビジネスプロセスアウトソーシング) の市場を調査し、市場の定義と概要、医療提供者・保険者・医薬品部門に向けた各種BPOサービスのアウトソーシングアプローチおよびアウトソーシングモデル、各種サービス区分別の動向と市場規模の推移と予測、地域市場の分析、競合環境、主要企業のプロファイルなどをまとめています。

第1章 イントロダクション

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 重要考察

  • 医療部門向けBPO:市場概要
  • 米国の医療部門向けBPO市場:プロバイダー・医薬品業務別
  • 医薬部門向けBPOの患者ケアサービス市場:タイプ別
  • 医療部門向けBPO市場:ソーシング先地域別

第5章 市場概要

  • イントロダクション
    • 成長推進因子
    • 成長阻害因子
    • 課題
  • アウトソーシングアプローチ
    • バンドルサービス
    • サービスに応じた料金体系
    • フレキシブル契約
    • ベストショア
  • アウトソーシングモデル
    • マルチソーシング
    • キャプティブセンター
    • ハイブリッドデリバリーモデル
    • 好まれるプロバイダー
    • 戦略的提携
    • 世界のデリバリーモデル

第6章 医療部門向けBPO市場の分析:医療提供者向けサービス別

  • イントロダクション
  • 収益循環管理
  • 患者登録
  • 患者ケア
    • 医学記録転写
    • 監視装置
    • 医用画像

第7章 医療部門向けBPO市場の分析:保険者向けサービス

  • イントロダクション
  • 請求管理サービス
    • 請求審査サービス
    • 請求決済
    • 情報管理サービス
    • 請求再算定
    • 請求調査サービス
    • 請求インデックス化サービス
    • 訴訟管理
  • 統合型フロントエンドサービス&バックオフィスオペレーション
  • 組合員管理サービス
  • 製品開発・事業買収サービス
  • 医療提供者管理サービス
  • ケアマネジメント
  • ビリング&会計管理サービス
  • HRサービス

第8章 医療部門向けBPO市場の分析:医薬部門向けサービス別

  • イントロダクション
    • R&D
    • 製造
    • 非臨床サービス
      • サプライチェーン管理
      • 販売&マーケティングサービス
      • その他

第9章 地域分析

  • ソーシング元の地域別
    • 米国
    • 欧州
    • その他
  • ソーシング先の地域別
    • インド
    • 米国
    • 欧州
    • 中国
    • ラテンアメリカ
    • フィリピン
    • 中東
    • その他

第10章 企業プロファイル

  • ACCENTURE
  • COGNIZANT TECHNOLOGY SOLUTIONS
  • FIRSTSOURCE SOLUTIONS.
  • GEBBS HEALTHCARE SOLUTIONS,
  • GENPACT
  • IBM
  • INFOSYS
  • INVENSIS TECHNOLOGIES.
  • LONZA
  • OMEGA HEALTHCARE
  • QUINTILES IMS HOLDINGS,
  • R1 RCM
  • TATA CONSULTANCY SERVICES
  • WNS (HOLDINGS)
  • XEROX
    • 概要
    • 製品・サービス
    • 戦略
    • 発展動向、など

第11章 付録

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目次
Product Code: HIT 2168

"The healthcare BPO market is projected to grow at a CAGR of 10.2%."

The healthcare BPO market is expected to grow at a CAGR of 10.2% from 2017 to 2022, to reach USD 312.43 billion by 2022 from USD 191.68 billion in 2017. The need to reduce the rising healthcare costs and the implementation of the Patient Protection and Affordable Care Act (PPACA) are factors that compel payers and providers to outsource their business processes to low-cost countries in order to reduce operational costs. Patent cliffs, complex clinical trial protocols, and new reporting requirements are forcing pharmaceutical companies to outsource their R&D and manufacturing processes to other countries, which is driving the healthcare outsourcing market. On the other hand, the fear of losing visibility & control over business processes and reliability and data security & privacy concerns are the major factors expected to restrain market growth.

"The revenue cycle management segment is expected to grow at the highest CAGR."

On the basis of provider service, the healthcare BPO market is segmented into revenue cycle management, patient enrollment, and patient care. In 2017, the revenue cycle management segment is expected to account for the largest share of the global healthcare BPO market. Growth in the revenue cycle management market can largely be attributed to factors such as decreasing reimbursements in the healthcare industry, reductions in the overall healthcare costs, initiatives undertaken by governments for implementing RCM solutions, and increasing expenditure by the healthcare IT industry.

"The manufacturing services segment is expected to account for the largest share in 2017."

On the basis of pharmaceutical services, the market is classified into manufacturing services, R&D services, and non-clinical services. In 2017, the manufacturing services segment is expected to account for the largest share of the market. The rising demand for new drugs and cost advantages of outsourcing are the key factors driving the growth of this segment.

"The US is expected to account for the largest share during the forecast period as a source region."

By source geography, the US is expected to account for the largest share, followed by Europe, and RoW. It is the prime source for the outsourcing of healthcare services due to the mandatory implementation of ICD-10 codes and enactment of PPACA. The US also ranks high as a preferred location in cases where location and skill are more important than cost savings.

Break-up Profile of Primaries:

  • By Company Type- Tier 1-40%, Tier 2-35% and Tier 3-25%
  • By Designation-C-level-33%, D-level-41% and Others-26%
  • By Region-North America-35%, Europe-30%, Asia-21%, and RoW-14%

The key players in the healthcare BPO market are Cognizant (US), Accenture (Ireland), Xerox (US), Genpact (Bermuda), TCS (India), and Infosys (India).

Research Coverage:

The healthcare BPO market in this report is segmented by payer services, provider services, pharmaceutical services, and region. The study tracks and analyzes competitive developments such as product launches, agreements, partnerships, and acquisitions, and profiles key players and core competencies in the healthcare BPO market.

Reasons to Buy the Report:

The report provides insights on the following pointers:

  • Market Penetration: Comprehensive information on portfolios offered by the top players in the global healthcare BPO market. The report analyzes the healthcare BPO market by payer services, provider services, pharmaceutical services, and region
  • Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product launches in the healthcare BPO market
  • Market Development: Comprehensive information about lucrative emerging markets - the report analyzes the markets for healthcare BPO services across regions
  • Market Diversification: Exhaustive information about new products, untapped geographies, and recent developments in the global healthcare BPO market
  • Competitive Assessment: In-depth assessment of strategies, products, and manufacturing capabilities of the key players in the global healthcare BPO market

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. OBJECTIVES OF THE STUDY
  • 1.2. MARKET DEFINITION
    • 1.2.1. MARKET COVERED
    • 1.2.2. YEARS CONSIDERED FOR THE STUDY
  • 1.3. CURRENCY
  • 1.4. LIMITATIONS
  • 1.5. STAKEHOLDERS

2. RESEARCH METHODOLOGY

  • 2.1. RESEARCH DATA
    • 2.1.1. SECONDARY DATA
      • 2.1.1.1. Key data from secondary sources
    • 2.1.2. PRIMARY DATA
      • 2.1.2.1. Key data from primary sources
      • 2.1.2.2. Breakdown of primaries
      • 2.1.2.3. Key industry insights
  • 2.2. MARKET SIZE ESTIMATION
  • 2.3. MARKET BREAKDOWN AND DATA TRAINGULATION
    • 2.3.1. ASSUMPTIONS FOR THE STUDY

3. EXECUTIVE SUMMARY

4. PREMIUM INSIGHTS

  • 4.1. HEALTHCARE BPO: MARKET OVERVIEW
  • 4.2. US HEALTHCARE BPO MARKET, BY PROVIDER & PHARMACEUTICAL SERVICES (2016)
  • 4.3. HEALTHCARE BPO PATIENT CARE SERVICES MARKET, BY TYPE, 2017 VS. 2022(USD BILLION)
  • 4.4. HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY (2017)

5. MARKET OVERVIEW

  • 5.1. INTRODUCTION
    • 5.1.1. DRIVERS: PAYER SERVICES MARKET
      • 5.1.1.1. Regulatory changes in the US with the implementation of PPACA
      • 5.1.1.2. Pressure to reduce rising healthcare costs
      • 5.1.1.3. Demand for niche services
    • 5.1.2. DRIVERS: PROVIDER SERVICES MARKET
      • 5.1.2.1. Shift to ICD-10 coding standards and upcoming ICD-11
      • 5.1.2.2. Loss of revenue due to billing errors
      • 5.1.2.3. Increasing consolidation in the healthcare industry
      • 5.1.2.4. Need for structured processes, documentation
    • 5.1.3. DRIVERS IN THE PHARMACEUTICAL SERVICE MARKET
      • 5.1.3.1. Patent cliff
      • 5.1.3.2. Increasing R&D costs and strict regulations
    • 5.1.4. RESTRAINTS
      • 5.1.4.1. Hidden Costs of Outsourcing
      • 5.1.4.2. Fear of Losing Visibility and Control over the Business Process
    • 5.1.5. CHALLENGES: PROVIDER SERVICES MARKET
      • 5.1.5.1. Dearth of skilled workforce
      • 5.1.5.2. Competition from hospital management companies
  • 5.2. OUTSOURCING APPROACHES
    • 5.2.1. BUNDLED SERVICES
    • 5.2.2. FEE FOR SERVICE
    • 5.2.3. FLEXIBLE CONTRACTS
    • 5.2.4. BEST-SHORE
  • 5.3. OUTSOURCING MODELS
    • 5.3.1. MULTISOURCING
    • 5.3.2. CAPTIVE CENTER
    • 5.3.3. HYBRID DELIVERY MODEL
    • 5.3.4. PREFERRED PROVIDER
    • 5.3.5. STRATEGIC PARTNERSHIP
    • 5.3.6. GLOBAL DELIVERY MODEL

6. HEALTHCARE BPO MARKET, BY PROVIDER SERVICE

  • 6.1. INTRODUCTION
  • 6.2. REVENUE CYCLE MANAGEMENT
  • 6.3. PATIENT ENROLLMENT
  • 6.4. PATIENT CARE
    • 6.4.1. MEDICAL TRANSCRIPTION
    • 6.4.2. DEVICE MONITORING
    • 6.4.3. MEDICAL IMAGING

7. HEALTHCARE BPO MARKET, BY PAYER SERVICE

  • 7.1. INTRODUCTION
  • 7.2. CLAIMS MANAGEMENT SERVICES
    • 7.2.1. CLAIMS ADJUDICATION SERVICES
    • 7.2.2. CLAIMS SETTLEMENT SERVICES
    • 7.2.3. INFORMATION MANAGEMENT SERVICES
    • 7.2.4. CLAIMS REPRICING
    • 7.2.5. CLAIMS INVESTIGATION SERVICES
    • 7.2.6. CLAIMS INDEXING SERVICES
    • 7.2.7. FRAUD DETECTION AND MANAGEMENT
  • 7.3. INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS
  • 7.4. MEMBER MANAGEMENT SERVICES
  • 7.5. PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES
  • 7.6. PROVIDER MANAGEMENT SERVICES
  • 7.7. CARE MANAGEMENT
  • 7.8. BILLING AND ACCOUNTS MANAGEMENT SERVICES
  • 7.9. HR SERVICES

8. HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE

  • 8.1. INTRODUCTION
    • 8.1.1. RESEARCH & DEVELOPMENT
    • 8.1.2. MANUFACTURING
    • 8.1.3. NON-CLINICAL SERVICES
      • 8.1.3.1. Supply chain management & logistics
      • 8.1.3.2. Sales and marketing services
        • 8.1.3.2.1. Analytics
        • 8.1.3.2.2. Marketing services
        • 8.1.3.2.3. Research
        • 8.1.3.2.4. Forecasting
        • 8.1.3.2.5. Performance reporting
      • 8.1.3.3. Other non-clinical functions

9. GEOGRAPHIC ANALYSIS

  • 9.1. SOURCE GEOGRAPHY
    • 9.1.1. US
    • 9.1.2. EUROPE
    • 9.1.3. ROW
  • 9.2. DESTINATION GEOGRAPHY
    • 9.2.1. INDIA
    • 9.2.2. US
    • 9.2.3. EUROPE
    • 9.2.4. CHINA
    • 9.2.5. LATIN AMERICA
    • 9.2.6. PHILIPPINES
    • 9.2.7. MIDDLE EAST
    • 9.2.8. ROW

10. COMPANY PROFILES (BUSINESS OVERVIEW, PRODUCTS OFFERED, STRENGTH OF PRODUCT PORTFOLIO, BUSINESS STRATEGY EXCELLENCE, RECENT DEVELOPMENTS.)*

  • 10.1. ACCENTURE
  • 10.2. COGNIZANT TECHNOLOGY SOLUTIONS
  • 10.3. FIRSTSOURCE SOLUTIONS.
  • 10.4. GEBBS HEALTHCARE SOLUTIONS,
  • 10.5. GENPACT
  • 10.6. IBM
  • 10.7. INFOSYS
  • 10.8. INVENSIS TECHNOLOGIES.
  • 10.9. LONZA
  • 10.10. OMEGA HEALTHCARE
  • 10.11. QUINTILES IMS HOLDINGS,
  • 10.12. R1 RCM
  • 10.13. TATA CONSULTANCY SERVICES
  • 10.14. WNS (HOLDINGS)
  • 10.15. XEROX

*Details on Business Overview, Strength of Product Portfolio, Business Strategy Excellence, Recent Developments, Key relationships might not be captured in case of unlisted companies.

11. APPENDIX

  • 11.1. INSIGHTS OF INDUSTRY EXPERTS
  • 11.2. DISCUSSION GUIDE
  • 11.3. KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 11.4. INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
  • 11.5. AVAILABLE CUSTOMIZATIONS
  • 11.6. RELATED REPORTS
  • 11.7. AUTHOR DETAILS

LIST OF TABLES

  • TABLE 1: GLOBAL HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 2: GLOBAL HEALTHCARE BPO PROVIDER SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 3: GLOBAL HEALTHCARE BPO PROVIDER SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 4: REVENUE CYCLE MANAGEMENT SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 5: REVENUE CYCLE MANAGEMENT SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 6: PATIENT ENROLLMENT SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 7: PATIENT ENROLLMENT SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 8: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 9: PATIENT CARE SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 10: PATIENT CARE SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 11: GLOBAL MEDICAL TRANSCRIPTION MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 12: GLOBAL MEDICAL TRANSCRIPTION MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 13: GLOBAL DEVICE MONITORING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 14: GLOBAL DEVICE MONITORING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 15: GLOBAL MEDICAL IMAGING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 16: GLOBAL MEDICAL IMAGING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 17: GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 18: GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 19: GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 20: GLOBAL CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 21: GLOBAL CLAIMS MANAGEMENT OUTSOURCING SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 22: GLOBAL CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 23: GLOBAL CLAIMS ADJUDICATION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 24: GLOBAL CLAIMS ADJUDICATION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 25: GLOBAL CLAIMS SETTLEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 26: GLOBAL CLAIMS SETTLEMENT OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 27: GLOBAL INFORMATION MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 28: GLOBAL INFORMATION MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 29: GLOBAL CLAIMS REPRICING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 30: GLOBAL CLAIMS REPRICING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 31: GLOBAL CLAIMS INVESTIGATION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 32: GLOBAL CLAIMS INVESTIGATION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 33: GLOBAL CLAIMS INDEXING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 34: GLOBAL CLAIMS INDEXING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 35: GLOBAL FRAUD DETECTION AND MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 36: GLOBAL FRAUD DETECTION AND MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 37: GLOBAL INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 38: GLOBAL INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 39: GLOBAL MEMBER MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 40: GLOBAL MEMBER MANAGEMENT OUTSOURCING SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 41: GLOBAL PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 42: GLOBAL PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 43: GLOBAL PROVIDER MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 44: GLOBAL PROVIDER MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 45: GLOBAL CARE MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 46: GLOBAL CARE MANAGEMENT SIZE, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 47: GLOBAL BILLING AND ACCOUNTS MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 48: GLOBAL BILLING AND ACCOUNTS MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 49: GLOBAL HR SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 50: GLOBAL HR SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 51: GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 52: GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 53: GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 54: GLOBAL PHARMACEUTICAL R&D OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 55: GLOBAL PHARMACEUTICAL R&D OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 56: GLOBAL PHARMACEUTICAL MANUFACTURING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 57: GLOBAL PHARMACEUTICAL MANUFACTURING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 58: GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 59: GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 60: GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 61: GLOBAL SCM & LOGISTICS SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 62: GLOBAL SCM & LOGISTICS SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 63: GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 64: GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 65: GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 66: GLOBAL ANALYTICS SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 67: GLOBAL ANALYTICS SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 68: GLOBAL MARKETING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 69: GLOBAL MARKETING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 70: GLOBAL RESEARCH SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 71: GLOBAL RESEARCH SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 72: GLOBAL FORECASTING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 73: GLOBAL FORECASTING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 74: GLOBAL PERFORMANCE REPORTING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 75: GLOBAL PERFORMANCE REPORTING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 76: GLOBAL OTHER NON-CLINICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 77: GLOBAL OTHER NON-CLINICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD MILLION)
  • TABLE 78: GLOBAL HEALTHCARE BPO MARKET, BY SOURCE GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 79: US: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 80: US: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 81: US: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 82: US: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 83: US: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 84: US: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 85: US: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 86: EUROPE: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 87: EUROPE: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 88: EUROPE: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 89: EUROPE: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 90: EUROPE: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 91: EUROPE: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 92: EUROPE: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 93: ROW: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 94: ROW: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 95: ROW: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 96: ROW: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 97: ROW: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 98: ROW: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 99: ROW: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 100: GLOBAL HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY, 2015-2022 (USD BILLION)
  • TABLE 101: INDIA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 102: INDIA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 103: INDIA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 104: INDIA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 105: INDIA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 106: INDIA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 107: INDIA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 108: US: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 109: US: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 110: US: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 111: US: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 112: US: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 113: US: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 114: US: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 115: EUROPE: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 116: EUROPE: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 117: EUROPE: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD BILLION)
  • TABLE 118: EUROPE: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 119: EUROPE: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 120: EUROPE: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 121: EUROPE: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 122: CHINA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 123: CHINA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 124: CHINA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 125: CHINA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 126: CHINA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD MILLION)
  • TABLE 127: CHINA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 128: CHINA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 129: LATIN AMERICA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 130: LATIN AMERICA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 131: LATIN AMERICA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 132: LATIN AMERICA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 133: LATIN AMERICA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD MILLION)
  • TABLE 134: LATIN AMERICA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 135: LATIN AMERICA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 136: PHILIPPINES: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 137: PHILIPPINES: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 138: PHILIPPINES: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 139: PHILIPPINES: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 140: PHILIPPINES: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD MILLION)
  • TABLE 141: PHILIPPINES: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 142: PHILIPPINES: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 143: MIDDLE EAST: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 144: MIDDLE EAST: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 145: MIDDLE EAST: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 146: MIDDLE EAST: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 147: MIDDLE EAST: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD MILLION)
  • TABLE 148: MIDDLE EAST: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 149: MIDDLE EAST: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 150: ROW: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 151: ROW: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 152: ROW: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015-2022 (USD MILLION)
  • TABLE 153: ROW: PATIENT CARE SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 154: ROW: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015-2022 (USD MILLION)
  • TABLE 155: ROW: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)
  • TABLE 156: ROW: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015-2022 (USD MILLION)

LIST OF FIGURES

  • FIGURE 1: RESEARCH DESIGN
  • FIGURE 2: BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, REGION, AND TYPE
  • FIGURE 3: MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
  • FIGURE 4: MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
  • FIGURE 5: MARKET DATA TRIANGULATION METHODOLOGY
  • FIGURE 6: HEALTHCARE BPO MARKET, BY TYPE OF SERVICE, 2017 VS. 2022 (USD BILLION)
  • FIGURE 7: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2017 VS. 2022 (USD BILLION)
  • FIGURE 8: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2017 VS. 2022 (USD BILLION)
  • FIGURE 9: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2017 VS. 2022 (USD BILLION)
  • FIGURE 10: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2017 VS. 2022 (USD BILLION)
  • FIGURE 11: HEALTHCARE BPO MARKET, BY SOURCE GEOGRAPHY, 2017 (USD BILLION)
  • FIGURE 12: HEALTHCARE BPO MARKET TO REGISTER A DOUBLE-DIGIT GROWTH RATE DURING THE FORECAST PERIOD (2017-2022)
  • FIGURE 13: REVENUE CYCLE MANAGEMENT SERVICES SEGMENT DOMINATED THE US HEALTHCARE BPO MARKET IN 2016
  • FIGURE 14: MEDICAL TRANSCRIPTION SERVICES SEGMENT TO ACCOUNT FOR THE LARGEST MARKET SHARE IN 2017
  • FIGURE 15: INDIA TO ACCOUNT FOR THE LARGEST SHARE OF THE HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY, IN 2017
  • FIGURE 16: GLOBAL HEALTHCARE BPO MARKET: DRIVERS, RESTRAINTS, AND CHALLENGES
  • FIGURE 17: REVENUE CYCLE MANAGEMENT SEGMENT TO DOMINATE THE MARKET DURING THE FORECAST PERIOD (2017-2022)
  • FIGURE 18: CLAIMS MANAGEMENT SERVICES TO DOMINATE THE HEALTHCARE PAYER OUTSOURCING MARKET DURING 2017-2022
  • FIGURE 19: MANUFACTURING SERVICES SEGMENT TO DOMINATE THE GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET
  • FIGURE 20: US TO DOMINATE THE HEALTHCARE BPO MARKET IN 2017
  • FIGURE 21: US: HEALTHCARE BPO MARKET SNAPSHOT
  • FIGURE 22: INDIA: HEALTHCARE BPO MARKET SNAPSHOT
  • FIGURE 23: ACCENTURE: COMPANY SNAPSHOT
  • FIGURE 24: COGNIZANT TECHNOLOGY SOLUTIONS : COMPANY SNAPSHOT
  • FIGURE 25: FIRSTSOURCE SOLUTIONS.: COMPANY SNAPSHOT (2017)
  • FIGURE 26: GENPACT : COMPANY SNAPSHOT
  • FIGURE 27: IBM: COMPANY SNAPSHOT
  • FIGURE 28: INFOSYS: COMPANY SNAPSHOT
  • FIGURE 29: LONZA: COMPANY SNAPSHOT
  • FIGURE 30: QUINTILES IMS HOLDINGS: COMPANY SNAPSHOT 175  
  • FIGURE 31: R1 RCM: COMPANY SNAPSHOT
  • FIGURE 32: TATA CONSULTANCY SERVICES: COMPANY SNAPSHOT
  • FIGURE 33: WNS (HOLDINGS): COMPANY SNAPSHOT
  • FIGURE 34: XEROX: COMPANY SNAPSHOT
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