BPaaS (Business Process as a Service) の世界市場 2022年までの予測：人事、会計・財務、販売・マーケティング、顧客サービス／サポート、調達・サプライチェーン、経営、法務、R&D
BPaaS Market by Business Process (HRM, Accounting and Finance, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, and Legal and R&D), Organization Size, Vertical, and Region - Global Forecast to 2022
|BPaaS (Business Process as a Service) の世界市場 2022年までの予測：人事、会計・財務、販売・マーケティング、顧客サービス／サポート、調達・サプライチェーン、経営、法務、R&D|
ページ情報: 英文 138 Pages
世界のBPaaS (「サービスとしての」事業プロセス) 市場は、2017年には402億米ドル、2022年には687億6000万米ドルと、11.3%のCAGR (複合年間成長率) で成長する見通しです。市場成長の要因として、各種規制の順守の必要性や、企業のアジリティ改善・参入時間の短縮などが挙げられます。特に、顧客サービス・サポート向け需要が今後大幅に増加する見込みです。
当レポートでは、世界のBPaaS (Business Process as a Service) 市場について分析し、技術の概要や市場の基本構造・最新動向、主な市場促進・阻害要因、市場動向と今後の見通し (過去3年間・今後5年間分)、ビジネスプロセス別・企業規模別・産業別・地域別の詳細動向、市場競争・資本取引の状態、主要企業のプロファイルなどを調査・考察しております。
"The growing need for business agility and a faster time-to-market are expected to drive the growth of the Business Process as a Service (BPaaS) market"
The BPaaS market size is expected to grow from USD 40.20 billion in 2017 to USD 68.76 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.3% during the forecast period. The major drivers that are expected to increase the demand for the BPaaS market include the growing need to comply with regulations and the need for business agility and a faster time-to-market. The major restraining factor for the growth of the BPaaS market is expected to be the rising concern over data security.
The customer service and support business process is expected to witness the highest growth rate during the forecast period, as organizations are seeking for transformation of their customer service operations by decreasing the operational costs, while dynamically scaling up the operations associated to smaller product life cycles.
The large enterprises segment is expected to hold the largest market share during the forecast period, owing to the need to reduce the high Capital Expenditure (CAPEX) and Operating Expenditure (OPEX). Large enterprises have dedicated in-house IT resources and larger IT budgets to consider the adoption of as-a-service models for their business processes.
As per the geographic analysis, the APAC region is expected to witness the fastest growth in the BPaaS market, due to the increased adoption of BPaaS, owing to its agility, scalability, and efficient pay-per-usage benefits, with an enhanced cloud infrastructure and security. North America is expected to hold the largest market share, owing to the presence of the top BPaaS service providers, the globalization of managed cloud services, and the high adoption rate of cloud computing.
The break-up profiles of the primary discussion participants are given below:
The key BPaaS market vendors profiled in the report are as follows:
The global BPaaS market has been segmented by business process, organization size, vertical, and region. A detailed analysis of the regions has been done to provide insights into the potential future business opportunities across different regions. In addition to this, the strength of service portfolio and business strategy excellence are some of the other MarketsandMarkets analysis included in the report.
The report will help the market leaders/new entrants in the BPaaS market in the following ways:
*Details on Overview, services offered, Recent Developments, SWOT analysis, MNM view might not be captured in case of unlisted companies.