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米国の小規模事業者による各種決済手段への受容度:支払いオプションの増加

Small Business Payments Acceptance: More Payment Options Creeping In

発行 Mercator Advisory Group, Inc. 商品コード 913450
出版日 ページ情報 英文
納期: 即日から翌営業日
価格
本日の銀行送金レート: 1USD=109.55円で換算しております。
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米国の小規模事業者による各種決済手段への受容度:支払いオプションの増加 Small Business Payments Acceptance: More Payment Options Creeping In
出版日: 2019年10月08日 ページ情報: 英文
概要

当レポートでは、米国の小規模事業者による各種決済手段への受容度を調査し、一般的な販売経路と販売規模、一般的な決済手段、商店および消費者による決済手段の好みの違い、小規模事業者が利用する主なマーチャントサービス、加盟店銀行/マーチャントバンクの利用レベル、新しい各種決済手段とその受容度などをまとめています。

調査内容のハイライト

  • 米国の小規模事業者の一般的な販売経路:販売量別
  • 一般的な決済手法:販売量別
  • 新たな決済タイプの追加の見通し
  • 決済手段の好み:商店 vs 消費者
  • 利用しているマーチャントサービス:プロバイダータイプ別
  • メインのカード処理業者の変更:割合と理由
  • オムニチャネル戦略の導入レベル
  • モバイル決済・自社ギフトカード・他の新しい決済タイプの受容度
  • 加盟店銀行/マーチャントバンクの利用レベル

掲載企業の例

  • Alibaba
  • American Express
  • Apple
  • Chase
  • China UnionPay
  • Clover
  • Diebold
  • Discover
  • First Data
  • Google
  • Ingenico
  • LevelUp
  • Mastercard
  • Micros
  • NCR
  • PayPal
  • Revel
  • Samsung
  • Shopify
  • Shopkeep
  • Square
  • Stripe
  • Verifone
  • Visa
  • WeChat
目次

New survey finds small businesses prefer card payments over cash as new ways to pay enter the marketplace.

Latest report from Mercator Advisory Group's annual U.S. Small Business Payments and Banking Survey series presents findings on payment acceptance.

Mercator Advisory Group's most recent Insight Summary Report, Small Business Payments Acceptance: More Payment Options Creeping In , based on the company's annual Small Business Payments and Banking Survey conducted in spring 2019, reveals that more small businesses are selling online (59%) than are selling in a physical store (47%). However, the bulk of share of sales is coming from in-store sales rather than online sales. Further, about one-third of small businesses (35%) report that they are selling via a mobile app. Small businesses are more likely to report that their preferred method of payment is from the card networks rather than cash or any other method. The primary reason for preferring a certain kind of payment is the ease of handling (65%); only 4 in 10 mention lower cost.

Small businesses are mainly getting merchant services from their primary bank (70%). A similar proportion are getting merchant services from a single provider. Many third-party providers offer smaller merchants ancillary services they need aside from core processing services, and many businesses are migrating to third-party providers for online and mobile services, often designed for their business verticals.

Payments Acceptance: More Payment Options Creeping In is the second of three reports summarizing the results of the 2019 Small Business Payments and Banking Survey , the fourth annual survey of small businesses fielded by Mercator Advisory Group. This was a web-based survey of 2,002 U.S. small businesses (between $100,000 and $10 million annual sales) regarding their use of payments and banking services.

The survey contained questions on current business sentiment, payment acceptance services, business-to-business (B2B) payments, and banking depository and loan services. Forthcoming companion reports summarize the survey's findings on business-to-business payments and business banking services.

"There is a lot going on in the small business space when it comes to accepting payments, and the options available to merchants can be daunting. There is a great opportunity for companies that can understand the needs of small businesses and help them navigate the uncertainties of the ever-changing payments space," notes the author of this report, Peter Reville, Director, Primary Data Services at Mercator Advisory Group .

Companies mentioned are : Alibaba, American Express, Apple, Chase, China UnionPay, Clover, Diebold, Discover, First Data , Google, Ingenico, LevelUp, Mastercard, Micros, NCR, PayPal, PayPal, Revel, Samsung, Shopify, Shopkeep, Square, Stripe, Verifone, Visa, and WeChat

One of the exhibits included in this report:

**1

Highlights of this Insight Summary Report include:

  • U.S. small businesses' most common sales channels by sales volume
  • The most common methods of payment accepted by sales volume and expectations to add new payment types
  • Merchants' vs. consumers' payment preferences
  • Types of merchant services used by type of provider
  • Rate of and reasons for switching primary card processing providers
  • Extent of adoption of omnichannel strategies
  • Acceptance of mobile payments, merchants' own gift cards, and other emerging payment types
  • Extent of use of acquiring/merchant banks
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