米国におけるATM市場のベンチマークレポート

当レポートでは、米国のATM市場に関するベンチマーク統計を提供しており、銀行や信用組合の支店統合やATMフットプリントの拡大などに関連したATMの役割変化、および個人化が進行するバンキングエクスペリエンスにおける中心的チャネルとしてのATMの機能強化などについて考察しています。

調査内容

• 消費者の現金の使用に関する市場動向
• 現金に対するデジタルソリューションの影響とATMの使用
• ATMの使用における消費者の傾向
• ATM手数料と手数料のないネットワークの役割
• カードレスATM取引きおよびその他の技術アップデート

調査対象企業

• Avidia Bank
• Bank of America
• BMO Harris Bank
• Cardtronics
• Chase Bank
• Fifth Third Bank
• GasBuddy
• McDonald's
• Payment Alliance International
• PNC Bank
• Salem Five Bank
• and Wells Fargo Bank.

Mercator Advisory Group releases new research reporting exploring market trends and consumer preferences regarding ATMs in this U.S. benchmark study.

Despite continued pressure from digital payment products, particularly person-to-person (P2P) applications like Zelle and Venmo that are used to pay back other individuals or to send a gift electronically, ATMs remain a fixture in the banking market. On the horizon is the growing threat of contactless cards, predicted to grow rapidly in the next two years, replacing small dollar purchases at the point-of-sale. A new research report from Mercator Advisory Group titled 2019 ATM Benchmark Market Report explores consumers' trends in ATM use and other market developments.

"It may surprise some readers how strong the use of ATMs for cash withdrawals and other transactions activities continues to be in the face of digital payments. Consumer data supports the finding that individuals who have adopted newer payment technologies still rely on cash and ATMs for their day-to-day transactions. Despite the importance of ATMs, many financial institutions are handing over the operation of their ATM fleets to third parties to achieve reduced and more predictable maintenance expenses. As management and sometimes ownership of ATMs changes hands, the independent operators will be setting the tone and industry direction for ATMs," comments Sarah Grotta, Director, Debit and Alternative Products Advisory Service at Mercator Advisory Group and author of the report.

This research report has 16 pages and 8 exhibits.

Companies mentioned in this report include : Avidia Bank, Bank of America, BMO Harris Bank, Cardtronics, Chase Bank, Fifth Third Bank, GasBuddy, McDonald's, Payment Alliance International, PNC Bank, Salem Five Bank, and Wells Fargo Bank.

One of the exhibits included in this report:

Highlights of the research report include:

• Market trends regarding consumers' use of cash
• The impact of digital solution on cash as well as the usage of ATMs
• Consumer trends in ATM use
• The role of ATM surcharges and the surcharge-free networks
• Cardless ATM transactions and other technology updates