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市場調査レポート
商品コード
1184318
デジタルギフトカードの世界市場規模、シェア、産業動向分析レポート機能属性別(クローズドループカード、オープンループカード)、エンドユーザー別(小売、法人)、アプリケーション別、地域別展望・予測、2022年~2028年Global Digital Gift Card Market Size, Share & Industry Trends Analysis Report By Functional Attribute (Closed-loop Card and Open-loop Card), By End User (Retail and Corporate), By Application, By Regional Outlook and Forecast, 2022 - 2028 |
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デジタルギフトカードの世界市場規模、シェア、産業動向分析レポート機能属性別(クローズドループカード、オープンループカード)、エンドユーザー別(小売、法人)、アプリケーション別、地域別展望・予測、2022年~2028年 |
出版日: 2022年12月30日
発行: KBV Research
ページ情報: 英文 210 Pages
納期: 即納可能
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デジタルギフトカードの世界市場規模は、2028年までに7243億米ドルに達し、予測期間中にCAGR14.2%の市場成長率で上昇すると予測されています。
受け取った人は、物理的なカードではなく、特別なデジタルコード番号を渡され、それを使って取引や予約をすることができます。この番号は電子メールで送信されます。また、テキストメッセージやスマートフォンのアプリケーションで送信されることもあります。
eGiftカードは、オンラインでもオフラインでも使えます。オンラインで使用する場合は、チェックアウト時にコードを入力する必要があります。店舗で利用する場合は、デジタル・デバイスでeGiftカードを提示する必要があります。
eGiftカードを自社で販売する最大のメリットは、新規顧客を獲得できることです。彼らはしばしば、彼らの友人や親戚にあなたに可能な限り最高の推薦を与えるリピーター顧客によって取得されます。これは、様々な新規購入者を市場に迎え入れていることを表しています。
COVID-19インパクト分析
業界の企業は、顧客がスキャン可能なバーコード付きの非接触型ギフトカードに移行するにつれ、近距離無線通信(NFC)ベースのギフトカードをより大規模に開発・使用する可能性があります。このため、ギフトカード・ソリューション・プロバイダーは市場での競争を有利に進めることができると思われます。また、パンデミック時には、ギフト券を提供するウェブサイトを利用して買い物をする個人も増えています。その結果、デジタルギフトカードの普及が進んでいます。これらの要因により、デジタルギフトカードの市場は拡大していくと思われます。
市場成長要因
高度な決済ソリューションの採用が進む
ギフトカードは、プリペイドデビットカードと比較されます。ギフトカードは、その手軽さ、適応性、信頼性、安全性から、顧客による決済に広く利用されるようになってきています。これらのカードは、オンライン決済の重要な構成要素となっています。ワールドペイの2018年版レポートによると、ギフトカードは世界のeコマースの2%、POS(ポイント・オブ・セールス)支出の1%を生み出しています。このデジタルコマース、特にモバイルデバイスでの爆発的な成長は、加盟店や発行者にとって、顧客に最先端のシームレスな支払いオプションを与える、増え続ける新技術を受け入れるチャンスとなります。
最先端アイテムへの関心の高まり
現在、企業が収益を上げるための最も優れた方法のひとつがギフトカードです。ギフトカードは、技術的な進歩により、より多くの収入を得ることができるようになっています。このようなギフトカードの開発により、企業は、より特徴的で魅力的な製品を得ることができます。近年は、高級品への需要が高まり、決済ソリューションに関する技術開発が進んでいます。デジタルギフトカード業界の拡大は、顧客体験を中心としたこうした広範で創造的なソリューションによってもたらされます。
市場縮小の要因
特定の店舗での利用に限定されたカードが少ない
しかし、多くのカードは店舗限定型であるため、特定の加盟店でしか利用できないです。これは、受け取った人がその店で買い物をするのであれば問題ないが、そうでない場合はあまり意味がないです。例えば、ギフトカードを購入する人が、受取人が特定の小売店が好きかどうかわからない場合、安全策をとってMastercardやVisaのギフトカードを手に入れたとしよう。彼らは様々な企業を訪問することができるので、クローズドループカードは、受信者が買い物をする能力を制限します。これらのカードは、通常、発行元を通じて買い物をする必要があります。購入後、カードに残っているわずかな残高も失われる可能性があります。
機能属性の概要
デジタルギフトカード市場は、機能属性に基づき、オープンループギフトカードとクローズループギフトカードに分類されます。2021年の売上シェアが最も大きいクローズドループギフトカードカテゴリは、デジタルギフトカード市場を牽引しています。クローズドループのギフトカードは、単一の小売店または単一の企業のブランドでのみ機能します。クローズドループのギフトカードであり、例えば、「サンプルレストラン」では、自社の名前とエンブレムが入ったギフトカードを販売しており、その飲食店でのみ使用できます。
エンドユーザーの展望
デジタルギフトカード市場は、エンドユーザーによって小売と法人に分類されます。2021年のデジタルギフトカード業界では、法人向けカテゴリーが売上シェアを大きく伸ばしました。これは、腐敗した個人を代表者に暴露する必要性に対する企業オーナーの意識が高まったためです。法人向けギフトカードには、クライアントのロイヤリティを促進するという利点があります。クライアントに長期にわたってビジネスを継続してもらうためには、クライアントのロイヤリティを獲得することが重要です。そして、彼らの忠誠心を得ることができてこそ、彼らの満足と幸福を維持することができるのです。
アプリケーションの展望
市場は用途によって、消費財、健康・ウェルネス、レストラン・バー、旅行・観光、メディア・エンターテインメント、その他に分類されます。2021年の世界では、消費財が最も高い収益シェアを占めています。ギフトカードは、多くの顧客が通常購入しないような高価なものを販売する電気店など、大多数の消費者が望む、あるいは必要とする商品やサービスにクレジットカードを利用できる事業所で使用すると有益であることが多いようです。ギフトカードは、他の方法では購入しないようなお客さまに、お店を訪れてもらうきっかけとなります。
地域別の展望
デジタルギフトカード市場は、地域別に北米、欧州、アジア太平洋、LAMEAで分析されています。2021年の売上高シェアが最も高かった北米地域は、デジタルギフトカード市場を独占しています。米国では、クリスマスプレゼントの中で最も一般的な種類がギフトカードであり、これが同国のギフトカード産業の拡大を後押ししています。さらに近年では、クリスマスや誕生日などの特別な機会にギフトカードの需要が急増しており、市場の拡大を後押ししています。
List of Figures
The Global Digital Gift Card Market size is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% CAGR during the forecast period.
Gift cards may be used as payment at retail establishments, dining establishments, movie theatres, day spas, gas stations, and pretty much everywhere else you can buy goods or services. They are often bought by another person and presented as a gift for occasions like Christmas, birthdays, or even simply "a job well done."
Electronic gift cards, often known as digital gift cards, are available. Instead of being built from hard cardboard or plastic, they are created online. There are two types: closed loop cards, which can only be used at a certain retailer, like Woolworths, BWS, Big W, or standalone retail shops, and open loop cards, which may be used everywhere the brand of card is accepted. For example, a Visa gift card be utilized anywhere Visa is accepted.
The receiver is given a special digital code number rather than a physical card, which they may use to make transactions or make reservations. This is sent to their email. It may also be transmitted by text message or via apps on peoples' smartphones.
eGift cards may be used both online and offline, according to the retailer. You will often need to enter the code at Checkout if using it online. When making an in-store transaction, one must present eGift card on a digital device.
The main advantage of selling eGift cards for one's own company is that they are made to bring in new clients. eGift cards are often bought as gifts, as the name implies. They are often acquired by a returning customer who gives you the highest possible recommendation to their friends and relatives. This indicates that you are welcoming a variety of new buyers into your market.
COVID-19 Impact Analysis
Companies in the industry might develop and use near-field communication (NFC)-based gift cards on a greater scale as customers move toward contactless gift cards with scannable barcodes. Because of this, gift card solution providers would be better able to compete in the market. Additionally, during the pandemic, more individuals are making purchases using websites that provide these certificates. Digital gift cards have become more popular as a consequence of this. These factors will cause the market for digital gift cards to grow.
Market Growth Factors
Increase In Adoption Of Advanced Payment Solutions
Gift cards are compared to prepaid debit cards in this regard. These cards are becoming increasingly widely used for payments by customers because of their ease, adaptability, dependability, and security. These cards are a crucial component of online payments. Gift cards generate 2% of worldwide e-commerce and 1% of the point of sale (POS) spending, according to Worldpay's 2018 report. This explosive growth in digital commerce, particularly on mobile devices, presents a chance for merchants and issuers to accept a rising number of new technologies which give their customers cutting-edge and seamless payment options.
More Interest In Cutting-Edge Items
One of the finest methods for businesses to generate money nowadays is via gift cards. Gift card firms may now generate more income thanks to ongoing technological advancements. Companies gain from these gift card developments because they make them more distinctive and appealing. Recent years have seen a rise in the demand for high-end items and technology developments related to payment solutions. The expansion of the digital gift card industry is driven by such extensive creative solutions that are centered on the customer experience.
Market Restraining Factors
Few Cards Are Restricted To Usage In Particular Shops
However, many cards are store-specific, which means they are only accepted at certain merchants. This is OK if the receiver makes purchases there, but less so if she doesn't. Suppose a person buys a gift card and is unsure if the recipient, like a certain retailer, plays it safe and gets a Mastercard or Visa gift card. Since they can visit various businesses, closed-loop cards restrict the recipient's ability to make purchases. With all these cards, one must normally make purchases through the issuer. Any minor balance remaining on the card after purchases might be lost.
Functional Attribute Outlook
Based on the functional attribute, the digital gift card market is classified into open-loop gift cards and close-loop gift cards. With the largest revenue share in 2021, the close-loop gift card category led the digital gift card market. Gift cards with a closed loop only function at a single retailer or with the brands of a single company. It is a closed-loop gift card; for instance, "Sample Restaurant" sells gift cards with their name and emblem on them that can only be used at their eatery.
End Users Outlook
Based on end users, the digital gift card market is classified into retail and corporate. The corporate category significantly increased its sales shared in the digital gift card industry in 2021. This is due to an increase in business owners' awareness of the need to expose corrupt individuals to their representatives. Corporate gift cards have the advantage of promoting client loyalty. Earning clients' loyalty is crucial if you want them to continue with your business over time. And you can only keep them content and happy if you can gain their allegiance.
Application Outlook
Based on application, the market is classified into Consumer goods, health & wellness, restaurants & bars, travel & tourism, media & entertainment, and others. Consumer goods held the highest revenue share in 2021 globally. Gift cards are often beneficial when used at a place of business that accepts credit cards for goods or services that the majority of consumers desire or need, such as an electronics shop that sells more expensive things that many customers wouldn't typically purchase. Gift cards entice customers to explore your establishment who would not have otherwise done so.
Regional Outlook
Based on geography, the digital gift card market is analyzed across North America, Europe, Asia Pacific, and LAMEA. With the highest revenue share in 2021, the North American region dominated the digital gift card market. The most common kind of Christmas gift in the United States is a gift card, which is helping to fuel the nation's expanding gift card industry. Additionally, in recent years, the demand for gift cards has skyrocketed for special occasions like Christmas and birthdays, which has boosted market expansion.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Apple, Inc., Fiserv, Inc., PayPal Holdings, Inc., Walmart, Inc., Amazon.com, Inc., Target Corporation (Target Brands, Inc.), Loop Commerce, Inc (Synchrony Financial), InComm Payments, and Blackhawk Network Holdings, Inc.
Strategies deployed in Digital Gift Card Market
2022-Dec: Blackhawk Network partnered with IKEA, a provider of home furnishings solutions. With the partnership, the gift card portfolio of IKEA would be combined with the portfolio of Blackhawk, with an aim to connect around 300 million consumers a day across all channels. Furthermore, this partnership would empower the purchase of gift cards in the US market.
2022-Nov: Blackhawk Network acquired National Gift Card, a North American prepaid tech and card company. With this addition, Blackhawk would now able to deliver a complete issuance program management, global retail, fulfillment as well as business-to-business allocation. Furthermore, the addition of NGC capabilities to the Blackhawk portfolio would strengthen its position in the gift card and prepaid card market.
2022-Oct: Walmart come into partnership with Netflix, a provider of subscription-based streaming entertainment services. As a part of the partnership, Netflix would launch around 2,400 Hubs with new streaming gift cards in Walmart stores. The company would be able to expand its offering with more apparel, music, seasonal items, collectibles, and games and especially in streaming gift cards.
2022-Oct: InComm Payments announced the acquisition of The Card Network (TCN), a Leading Gift Card Provider in Australia. The addition of multi-brand gift card products of TCN to the portfolio of InComm would strengthen the company's offerings to Australian consumers and businesses. Furthermore, the capability to make customize gift card products would also be boosted.
2022-Sep: Blackhawk Network announced the partnership with H&M, a lifestyle brand. Under this partnership, a B2B gift card program would be launched via Blackhawk's B2B gift card platform and H&M would unite other popular brands within Blackhawk's broad network of B2B channels with an aim to make it easy for the institutions to buy H&M digital and physical gift cards.
2022-May: PayPal partnered with CashStar, an omnichannel digital gifting solution platform. Under the partnership, PayPal would integrate CashStar-powered eGift cards that can be bought with a mobile device and delivered to the receiver's home address or email. Additionally, this would also expand the digital gift card portfolio of PayPal.
2021-Oct: Fiserv took over BentoBox, a marketing and commerce platform. The aim would be to expand Digital Storefront Capabilities. With this acquisition, the website capabilities of BentoBox would be added to the business management solutions of Fiserv, which would strengthen the omnichannel platform.
2021-Sep: PayPal launched the New PayPal App, which offers customers an All-in-one, single-destination app to get paid earlier up to two days' time via the Direct Deposit feature delivered by one bank partner, manage bill payments, receive and send money to businesses, family, and friends, and earn rewards and manage gift cards. The app would be easy to use as well as securely managed.
2020-Apr: Blackhawk Network acquired SVM Cards, a provider of digital and physical closed- and open-loop prepaid cards. This acquisition would strengthen the prepaid and gift card portfolio of Blackhawk, with the addition of closed-loop cards that includes multiple leading fuels and other brands to its U.S. portfolio. Additionally, would also broaden the B2B gift card services.
2018-Sep: Amazon announced the launch of the Amazon Pay Gift Card for Businesses. The product provides a hassle-free gifting experience via its online presence and vast delivery web of 21k+ serviceable pin codes. Additionally, Amazon Pay Gift Cards could also be delivered through SMS/Emails or by physical cards.
Market Segments covered in the Report:
By Functional Attribute
By End User
By Application
By Geography
Companies Profiled
Unique Offerings from KBV Research