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小売業界におけるICT投資動向:企業におけるICT支出パターンの展望

ICT investment trends in the retail industry - Enterprise ICT spending patterns through to the end of 2015

発行 Kable 商品コード 318220
出版日 ページ情報 英文 57 Pages
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小売業界におけるICT投資動向:企業におけるICT支出パターンの展望 ICT investment trends in the retail industry - Enterprise ICT spending patterns through to the end of 2015
出版日: 2014年10月31日 ページ情報: 英文 57 Pages
概要

当レポートでは、171の小売業者のICT投資動向に関する調査結果を示しており、ハードウェア、ソフトウェア、ITサービス、通信およびコンサルティングといった企業ICTの中核領域に対する現在の予算配分方法などを提供しています。

第1章 ICT予算の動向

  • イントロダクション
  • 調査統計
  • ICT予算の変化
  • ICT予算配分:中核技術領域別
    • ハードウェア予算の内訳
    • ソフトウェア予算の内訳
    • サードパーティーITサービスへの支出
    • 通信予算
  • 機能別のICT予算配分
  • IT機能のアウトソース

第2章 ICT投資の優先順位とベンダーのマインドシェア

  • イントロダクション
    • ビジネスインテリジェンス(BI)
    • グリーンITおよび仮想化
    • クラウドコンピューティング

第3章 ICT調達の動向

  • イントロダクション
  • IT投資戦略に影響を及ぼす事業目的
  • IT投資戦略に影響を及ぼすIT目的
  • ICTプロバイダーの選定

第4章 部門特有の動向

  • イントロダクション
  • 特定の事業領域向けIT支出計画
  • 最大の投資を受ける技術領域
  • 技術領域における改良

第5章 サマリー

  • 差別化の必要性とマルチチャネル戦略の導入が小売業者におけるICT投資の促進要因

第6章 付録

目次
Product Code: KG0153CI

Summary

This report presents the findings from a survey of 171 retailers regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how retailers currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications and consulting.

Key Findings

  • Kable's survey of 171 retailers highlights that a major proportion (X%) of retailers are planning to increase their ICT budget (either slightly or significantly) in 2014, witnessing an increase of X% compared to 2013.
  • The survey shows that retailers place great emphasis on investments in core technology areas, with an average of X% of total ICT budgets allocated to hardware, software, and IT services in 2013.
  • Of the various hardware technologies, clients is attracting the largest investment, with retailers allocating X% of their hardware budgets to this area in 2013.

Synopsis

This report presents the findings from a survey of 171 retailers regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how retailers currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications and consulting.

The report illustrates the core technologies enterprises are investing in, including business intelligence, green IT and virtualization, and cloud computing. The survey also highlights the approach adopted by retailers to purchase technology. Through Kable's survey, the report aims to provide better insight to ICT vendors and service providers when pitching their solutions to retailers.

In particular, it provides an in-depth analysis of the following:

  • Understand how ICT budgets are set to change in 2014 in terms of their overall size.
  • Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications, and consulting.
  • Learn how IT money is being spent in areas such as the data centre, applications, IT management and the network.
  • Gain an understanding regarding which ICT functions retailers are interested in outsourcing.
  • Identify retailers' investment priorities based on their budget allocations across core technology categories such as business intelligence, green IT and virtualization, and cloud computing.
  • Learn about the drivers that are influencing retailers' investments in each technology category.
  • Establish how retailers IT budgets are currently allocated across various segments within a technology category.
  • Gain insight into how retailers plan to change their ICT budget allocations across various segments within a technology category.
  • Understand the vendor mindshare for various core and advanced technology categories.
  • Provides insight into retailers' preferred buying approaches.
  • Comprehend the business and IT objectives that retailers are looking to achieve through their IT investment strategies.
  • Understand the factors that are influencing retailers' decision to select an ICT provider.

Reasons To Buy

  • This report will help readers to understand how the retailers ICT landscape is set to change in 2014.
  • Gain a view as to how ICT money is being allocated in your target audience.
  • The report covers a detailed breakdown of the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications and consulting.)
  • The report will help users to gain a view of the current strategic objectives of retailers.
  • The report will provide a detailed breakdown of the opportunities within selected technology categories (business intelligence, green IT and virtualization, and cloud computing).
  • Understand the factors that are influencing retailers' decision to select an ICT provider.
  • Gain a view as to the business and IT objectives retailers are looking to achieve through their ICT investment strategies.

X Commercial in Confidence.

Table of Contents

1. Trends in ICT budgets

  • 1.1. Introduction
  • 1.2. Survey demographics
  • 1.3. ICT budget changes
  • 1.4. ICT budget allocation by core technology area
    • 1.4.1. Hardware budget breakdown
    • 1.4.2. Software budget breakdowns
    • 1.4.3. Third party IT services expenditure
    • 1.4.4. Telecommunications budget
  • 1.5. ICT budget allocation by function
  • 1.6. Outsourced IT functions

2. ICT investment priorities and vendor mindshare

  • 2.1. Introduction
    • 2.1.1. Business intelligence
    • 2.1.2. Green IT and virtualization
    • 2.1.3. Cloud computing

3. ICT procurement trends

  • 3.1. Introduction
  • 3.2. Business objectives influencing IT investment strategy
  • 3.3. IT objectives influencing IT investment strategy
  • 3.4. ICT provider selection

4. Sector-specific trends

  • 4.1. Introduction
  • 4.2. IT expenditure plans for specific business areas
  • 4.3. Technology areas receiving the largest investments
  • 4.4. Upgrades in technology area

5. Summary

  • 5.1. The need to achieve differentiation and adopt a multi-channel strategy is driving the investment in ICT among retailers

6. Appendix

  • 6.1. Definitions
  • 6.2. Further reading
  • 6.3. Contact the authors

List of Tables

  • Table 1: Retail - enterprise ICT survey geographic breakdown
  • Table 2: Retail - enterprise ICT survey breakdown by size band (number of employees)
  • Table 3: Recent and expected ICT budget changes among retailers
  • Table 4: Retailers' (external) ICT budget allocation, 2013 and 2014
  • Table 5: Retailers' average hardware budget allocation
  • Table 6: Retailers' average software budget allocation by technology
  • Table 7: Retailers' average IT services budget allocation
  • Table 8: Retailers' average IT consulting services budget allocation
  • Table 9: Retailers' average telecommunications budget allocation
  • Table 10: Retailers' ICT budget allocation by function, 2013 and 2014
  • Table 11: Outsourced IT functions - retailers' current and future outsourcing priorities
  • Table 12: Business intelligence - retailers' current and future investment priorities
  • Table 13: Business intelligence - vendor mindshare among retailers
  • Table 14: Green IT and virtualization - retailers' current and future investment priorities
  • Table 15: Green IT and virtualization - vendor mindshare among retailers
  • Table 16: Cloud computing - retailers' current and future investment priorities
  • Table 17: Cloud computing - vendor mindshare among retailers
  • Table 18: Business objectives which influence retailers' IT investment strategy
  • Table 19: IT objectives which influence retailers' IT investment strategy
  • Table 20: Factors influencing retailers' decision to choose an ICT provider
  • Table 21: IT expenditure plans in 2014 compared to 2013, for specific technology areas within retailers
  • Table 22: Top three IT projects in 2014 for retailers
  • Table 23: Upgrades in the following technology areas for retailers

List of Figures

  • Figure 1: Retail - enterprise ICT survey geographic breakdown
  • Figure 2: Retail - enterprise ICT survey breakdown by size band (number of employees)
  • Figure 3: Recent and expected ICT budget changes among retailers
  • Figure 4: Retailers' (external) ICT budget allocation, 2013 and 2014
  • Figure 5: Retailers' average hardware budget allocation
  • Figure 6: Retailers' average software budget allocation by technology
  • Figure 7: Retailers' average IT services budget allocation
  • Figure 8: Retailers' average IT consulting services budget allocation
  • Figure 9: Retailers' average telecommunications budget allocation
  • Figure 10: Retailers' ICT budget allocation by function, 2013 and 2014
  • Figure 11: Outsourced IT functions - retailers' current and future outsourcing priorities
  • Figure 12: Business intelligence - retailers' current and future investment priorities
  • Figure 13: Business intelligence - vendor mindshare among retailers
  • Figure 14: Green IT and virtualization - retailers' current and future investment priorities
  • Figure 15: Green IT and virtualization - vendor mindshare among retailers
  • Figure 16: Cloud computing - retailers' current and future investment priorities
  • Figure 17: Cloud computing - vendor mindshare among retailers
  • Figure 18: Business objectives which influence retailers' IT investment strategy
  • Figure 19: IT objectives which influence retailers' IT investment strategy
  • Figure 20: Factors influencing retailers' decision to choose an ICT provider
  • Figure 21: IT expenditure plans in 2014 compared to 2013, for specific technology areas within retailers
  • Figure 22: Top three IT projects in 2014 for retailers
  • Figure 23: Upgrades in the following technology areas for retailers
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