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欧州の通販・インターネット薬局:デジタル戦場への突入

Mail Order and Internet Pharmacy in Europe the 2017 Edition - Reaping the Benefits of an Omnichannel Presence.

発行 James Dudley International, Ltd. 商品コード 241555
出版日 ページ情報 英文
納期: 即日から翌営業日
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本日の銀行送金レート: 1USD=113.08円で換算しております。
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欧州の通販・インターネット薬局:デジタル戦場への突入 Mail Order and Internet Pharmacy in Europe the 2017 Edition - Reaping the Benefits of an Omnichannel Presence.
出版日: 2017年01月31日 ページ情報: 英文
担当者のコメント
現在日本では医薬品のインターネット販売について様々な議論が出ていますが、当レポートは先行している欧米での医薬品通信販売市場について調査分析しています。
概要

当レポートでは、欧州17ヶ国において新しい医療マーケティングチャネルとして発展する通販・インターネット薬局について調査し、米国のケーススタディとの比較、各国別の分析、医療サプライヤーにとっての機会と課題の分析などを提供しています。

第1章 欧州の通販・インターネット薬局はデジタル戦場へ突入

第2章 米国における通販・インターネット薬局の発展

  • 米国における通販・インターネット薬局
  • インターネット薬局認証(VIPPS)プログラム
  • 米国人はオンラインで医療情報を検索
  • 米国における薬局市場のシェア:チャネル別
  • 米国における処方医薬品市場
  • 米国:通販サービス:薬剤給付管理(PBM)、ほか

第3章 通販・インターネット薬局の発展

  • ドイツの経験
  • ドイツにおける通販・インターネット薬局
  • ドイツにおける通販・インターネット薬局の歴史
  • ドイツにおける通販・インターネット薬局情勢
  • ドイツの通販薬局部門における粗利益:製品グループ別
  • ドイツにおけるインターネットアクセス、ほか

第4章 スイスにおける通販・インターネット薬局の発展

  • スイスにおける通販・インターネット薬局の増加
  • スイスにおける通販・インターネット薬局チャネル
  • スイス:「直送」宅配薬局
  • MediService:スイスの長距離専門薬局のコンセプト
  • Zur Rose:スイス、ドイツおよびチェコ共和国におけるオンライン薬局
  • Zur Roseのアプリケーション・モバイル技術開発、ほか

第5章 オーストリアにおける通販・インターネット薬局の到来

  • オーストリアにおける通販・インターネット薬局
  • オーストリアのオンライン医療へのアクセス
  • オーストリア消費者はインターネット薬局を用いて件子情報を検索
  • オーストリア消費者がオンライン通販薬局で購入する理由
  • オーストリアにおけるオンライン通販薬局ブランドの消費者認識と利用
  • オーストリアにおけるインターネット・通販薬局の主要企業、ほか

第6章 英国における通販・インターネット薬局の発展

  • 英国における通販・インターネット薬局
  • オンライン医療:英国における消費者の利用・態度
  • 英国における薬局利用者:利用薬局タイプ別
  • 英国における薬局利用者がオンラインで購入する理由
  • 英国における通販・インターネット薬局の歴史
  • 英国の薬局eコマースにおける「ハイストリートで展開する薬局チェーン」の役割、ほか

第7章 オランダにおける通販・インターネット薬局

  • オランダにおけるインターネット薬局
  • オランダの薬局のインターネットに基づいたマルチチャネル戦略
  • オランダにおけるMediq Pharmacy のオンラインサービス
  • Benu Pharmacy:オランダにおけるオンラインアクセス
  • Boots Pharmacy:オランダの薬局チェーン
  • Thio Pharma、ほか

第8章 ベルギーにおける通販・インターネット薬局

  • ベルギーにおける通販・インターネット薬局
  • ベルギーにおける主な小売り薬局マルチプルのインターネット薬局
  • Lloyds Pharma (Celesio McKesson)
  • ベルギーにおける生協方式薬局チェーンのマルチチャネル戦略
  • 結論

第9章 デンマーク、フィンランド、ノルウェおよびスウェーデンにおける通販・インターネット薬局の発展およびデンマークにおけるインターネット薬局

  • Apoteket.dk
  • デンマークでインターネットアクセスを提供するバーチャル薬局
  • フィンランドにおけるインターネット薬局の発展
  • ノルウェーにおけるインターネット薬局の発展
  • スウェーデンにおけるインターネット薬局の発展
  • スウェーデンの薬局構造の再規制、ほか

第10章 ポーランドにおける通販・インターネット薬局

  • ポーランドにおけるインターネット人口
  • ポーランドの消費者は医療関連情報にインターネットを利用
  • ポーランドにおける通販・インターネット薬局の発展
  • ポーランドにおける薬局のインターネット機会の推計
  • ポーランドにおけるオンライン「専門」薬局の成長
  • Cefarm 24 、ほか

第11章 チェコ共和国におけるインターネット薬局・遠隔販売

  • チェコ共和国の消費者はインターネットで医療情報を検索
  • チェコ共和国におけるインターネット薬局の発展、ほか

第12章 スロバキアにおけるインターネット薬局

  • スロバキアの消費者はインターネットで医療情報を検索
  • スロバキアにおけるインターネット薬局の発展、ほか

第13章 ハンガリーにおける通販・インターネット薬局

  • ハンガリーにおける通販・インターネット薬局の発展
  • ハンガリーの主要薬局チェーンのオンラインサービス

第14章 フランスにおける通販・インターネット薬局

  • 欧州の通販・インターネット薬局市場は活気が無い
  • フランスにおける通販・インターネット薬局
  • フランスにおけるオンライン薬局市場額
  • フランスにおけるインターネット薬局
  • 主なフランスの薬局グループ・バーチャルチェーン薬局のインターネット型サービス
  • フランスにおけるインターネット薬局の将来

第15章 イタリアにおける通販・インターネット薬局

  • 主要なインターネット薬局グループ・バーチャルチェーン薬局のオンラインサービス
  • イタリアにおけるインターネット薬局

第16章 スペインにおける通販・インターネット薬局

  • インターネット薬局利用者のプロファイルと利用者が選ぶ製品のタイプ
  • スペインにおける通販・インターネット薬局の発展
  • 結論

第17章 結論

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目次

“This essential multi-country study, researched and written by Matt Stewart and Consultant Editor James Dudley, explores game changing digital developments in retail pharmacy across Europe's main markets and exposes many of the strategic and economic issues that retailers and healthcare suppliers need to address”

An important new Study of Mail Order and Internet Pharmacy in 17 European Countries plus Comparisons and key Learnings from the USA.

This fourth and much expanded 2017 edition of Mail Order and Internet Pharmacy in Europe introduces new and emerging issues that present both challenges and opportunities to healthcare retailers, suppliers and their advisors operating in the complex European healthcare environment.

Mail Order and Internet Pharmacy in Europe the 2017 edition - Reaping the Benefits of an Omnichannel Presence only tracks the development of an emerging channel it shows how the digital environment is reshaping pharmacy. Mail order and Internet Pharmacy in Europe highlights the growth of cross border clusters of ‘pure play' online pharmacies. The study also explains how leading European retailers are responding to the challenge from Internet pharmacies. It shows how pharmacy groups are sharing ideas and importing technologies. It provides insights into the way the leading pharmacy players are integrating the concept of a seamless shopping experience into their retail strategies through PCs, Tablets, Notebooks and Mobile Apps to create powerful omni-channel brands.

The report also provides information on pharmacy shoppers - their attitudes, needs and motivations in a multi-channel world.

‘Mail Order and Internet Pharmacy in Europe - Reaping the Benefits of an Omnichannel Presence’ is a major study covering 17 European States plus chapters describing the progress of online pharmacy in the USA and China - markets studied include Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, the Netherlands, Norway, Poland, Slovak Republic, Spain, Sweden, Switzerland and the United Kingdom.

This new expanded edition of Mail Order and Internet Pharmacy in Europe - Reaping the Benefits of an Omnichannel Presence:

  • Defines the main commercial drivers of Mail Order and Internet Pharmacies in Europe and shows the regulatory hurdles they have had to overcome on a State by State basis
  • Shows how regulatory factors and the competitive strategies of traditional pharmacy groupings are shaping the mail order and Internet pharmacy landscape
  • Explores why mail order and Internet pharmacies are evolving in different forms to provide consumer and patient access to medical advice, health information, medicines and associated products
  • Identifies the success factors that have enabled mail order and Internet pharmacies to thrive in some European States whilst making little progress in others
  • Provides information on pharmacy shoppers in key markets and shows their reasons, motivations and propensity to shop Internet driven channels
  • Outlines the benefits and risks to healthcare consumers looking for self-medication, discreet medical consultation and prescriptions for medication to treat embarrassing conditions and chronic ailments as well as providing access to lifestyle drugs
  • Tracks the evolution of mail order and Internet pharmacy in the USA where nearly a quarter of pharmacy turnover is through online channels and compares the factors influencing the American model to those in Europe's main markets
  • Describes the way major US drugstore chains are setting the agenda in responding to the challenges of mail order pharmacies by integrating the concept of a seamless shopping experience into their retail strategies through PCs, tablets, notebooks and mobile apps to create powerful omnichannel brands.
  • A further chapter on China notes that the world's biggest retailer, the Alibaba Group, recently entered the online pharmacy space with the purchase of a pharmacy chain with an official online retailing licence; while wholesaler and distributor Shanghai Pharma is establishing an omnichannel pharmacy presence in the world's fastest-growing online market through a deal with Alibaba rival, Jingdong Mall.
  • Explains why the major European pharmaceutical distributors and pharmacy chains are investing in distance marketing channels
  • Explores the partnerships between druggist chains and online pharmacies to deliver healthcare through non-pharmacy channels in Austria and Germany
  • Draws conclusions and describes scenarios for the future and shows how healthcare manufacturers can exploit the strengths of mail order and Internet pharmacies to reach specific consumer segments and patient groups

This essential 17 country study has identified new and important trends in a rapidly growing channel as well as many of the ethical and economic issues that pharmaceutical manufacturers and other healthcare suppliers need to address

Executive Summary

‘Mail Order and Internet Pharmacy in Europe - Reaping the Benefits of an Omnichannel Presence’ is a major study covering 17 European States plus chapters describing the progress of online pharmacy in the USA and China - markets studied include Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, the Netherlands, Norway, Poland, Slovak Republic, Spain, Sweden, Switzerland and the United Kingdom.

This new expanded edition of Mail Order and Internet Pharmacy in Europe - Reaping the Benefits of an Omnichannel Presence:

  • Defines the main commercial drivers of Mail Order and Internet Pharmacies in Europe and shows the regulatory hurdles they have had to overcome on a State by State basis
  • Shows how regulatory factors and the competitive strategies of traditional pharmacy groupings are shaping the mail order and Internet pharmacy landscape
  • Explores why mail order and Internet pharmacies are evolving in different forms to provide consumer and patient access to medical advice, health information, medicines and associated products
  • Identifies the success factors that have enabled mail order and Internet pharmacies to thrive in some European States whilst making little progress in others
  • Provides information on pharmacy shoppers in key markets and shows their reasons, motivations and propensity to shop Internet driven channels
  • Outlines the benefits and risks to healthcare consumers looking for self-medication, discreet medical consultation and prescriptions for medication to treat embarrassing conditions and chronic ailments as well as providing access to lifestyle drugs
  • Tracks the evolution of mail order and Internet pharmacy in the USA where nearly a quarter of pharmacy turnover is through online channels and compares the factors influencing the American model to those in Europe's main markets
  • Describes the way major US drugstore chains are setting the agenda in responding to the challenges of mail order pharmacies by integrating the concept of a seamless shopping experience into their retail strategies through PCs, tablets, notebooks and mobile apps to create powerful omnichannel brands.
  • A further chapter on China notes that the world's biggest retailer, the Alibaba Group, recently entered the online pharmacy space with the purchase of a pharmacy chain with an official online retailing licence; while wholesaler and distributor Shanghai Pharma is establishing an omnichannel pharmacy presence in the world's fastest-growing online market through a deal with Alibaba rival, Jingdong Mall.
  • Explains why the major European pharmaceutical distributors and pharmacy chains are investing in distance marketing channels
  • Explores the partnerships between druggist chains and online pharmacies to deliver healthcare through non-pharmacy channels in Austria and Germany
  • Draws conclusions and describes scenarios for the future and shows how healthcare manufacturers can exploit the strengths of mail order and Internet pharmacies to reach specific consumer segments and patient groups

Table of Contents

Chapter 1: Mail Order and Internet Pharmacies in Europe

  • Table 1: Number of Internet Users Compared with total B2C e-commerce in Europe's Main Markets
  • Graph 1: What types of products US consumers buy online
  • The position of Mail Order and Internet Pharmacy in Europe
  • Graph 2: Turnover percentage shares in the European mail order non-prescription pharmacy market in 2015 by country
  • Graph 3: Turnover share in ? millions in the European mail order non-prescription pharmacy market in 2015 by country
  • Mature, developing and entry-level European Mail Order Pharmacy markets
  • From 'Pure play' Pharmacies to Omnichannel Drugstore Chains
  • Table 2: Non-prescription and Prescription only Medicines Status for Mail Order and Internet Pharmacy in European Countries under Study
  • The Legal Status of Mail Order and Internet Pharmacies in Europe
  • History of the Legal Status of Mail Order and Internet Pharmacies for Medicines in Europe
  • European Measures against Dubious Mail Order Pharmacies
  • Different Models
  • Table 3: Key Characteristics of the different Types of Mail Order and Internet Pharmacy in Europe
  • Traditional Independent Pharmacies in Europe with Online Services
  • Pure play' Online Mail Order Pharmacies in Europe
  • Top ‘Pure play' Pharmacy e-commerce Websites in Europe
  • Graph 4: Leading 'Pure play' Mail Order and Internet Pharmacies in Europe -- based on estimated ? Turnover for 2015
  • Online Consultation Pharmacies in Europe
  • Table 4: Legally Operating Online Doctor Consultation Services in Europe 2016
  • Pharmacy Chains Multi-channel and Omnichannel retailing in Europe
  • Pharmacy chains with Multi-channel Strategies in Europe
  • Online Pharmacy Portals Linking Independent Pharmacies in Europe
  • Online ordering for Non-pharmacy Pick-up Points in Austria and Germany
  • Table 5: Mass Market Retail Chain Partnerships with Mail order and Internet Pharmacy Partners
  • Conclusions -- The rise of the omnichannel giants and a uncertain future for 'pure play' and independent operators

Chapter 2: Mail Order and Internet Pharmacies in the US

  • VIPPS accreditation programme
  • Americans Seeking Health Information Online
  • Graph 1: US Consumers Seeking Information about Health Online
  • Table 1: US Consumers Purchasing Healthcare
  • Share of the US Pharmacy Market by Channel
  • Graph 2: How the US Market for Prescription Medicines and OTC Health and Personal Care is divided between Retail and Mail Order Channels
  • Prescription Pharmaceutical Market in the USA
  • Graph 3: % Share of the US Prescription Pharmaceutical Market by Channel 2015
  • Table 2: % Value Turnover Share of the US Prescription Pharmaceutical Market by Channel 2011 to 2015
  • USA - Mail Order Service - Pharmacy Benefit Managers (PBMs)
  • Graph 4: USA - % Growth of Mail Services Channel 2011 to 2015
  • The Role of Pharmacy Benefit Managers and their Influence on the Development of Mail Order and Internet Pharmacy in the US
  • Figure 1: The Role of Pharmacy Benefit Managers (PBMs) in Processing and Reimbursing Prescription Medicine Claims in the US
  • Graph 5: Market share of leading US Pharmacy Benefit Managers (PBMs)
  • Express Scripts
  • Graph 6: Express Scripts' Mail Order/Speciality Pharmacy Business 2013 -- 2015
  • CVS Health
  • Graph 7: Sales at CVS Pharmacy Services division 2013-2015
  • Consumer Healthcare and Personal Care Market
  • Graph 8: US OTC Health and Personal Care Market % Share by Category
  • Graph 9: US OTC Health and Personal Care Market % Share by Retail Channel
  • Table 3: Beauty and Personal Care Top Destinations for Online Shoppers
  • Chain Drugstores in the USA
  • Table 4: US Leading Drugstore Chains -- Net Revenues by source
  • Table 5: US Leading Drugstore Chains - % Share of USA Prescription Medicine Dollars
  • US Drugstores' Omnichannel Retail Strategies
  • Graph 10: US location-based signal technology -- In-store use of smartphones Walgreens and the evolving Omnichannel retail model
  • Walgreens' Omnichannel Pharmacy Experience
  • Walgreens Drugstore.com acquisition and shut down
  • Sam's Club Example of using mobile apps and tablets for scanning QR Codes and receiving E-values Discounts
  • Online Consultation Pharmacies
  • Conclusions -- Mail Order and Internet Pharmacy in the USA

Chapter 3: Mail Order and Internet Pharmacies in Germany

  • Graph 1: Top e-commerce Countries in the World
  • History of Mail order and Internet Pharmacy in Germany
  • Mail Order and Internet Pharmacy Landscape in Germany
  • Turnover of the German Mail Order Pharmacy Sector by Product Group
  • Internet Access in Germany
  • Graph 2: Germans Who Buy Goods and Services online
  • Germans Seeking Health Information on the Internet
  • Germans Searching for Information about Non-prescription OTC Medicines on the Internet
  • Graph 3: German Adults' Sources of Information about Non-prescription Medicines
  • Germans Purchasing Healthcare on the Internet
  • German Consumers Frequency of Shopping in Pharmacies
  • Table 1: Frequency of Consumer Visits to Pharmacies in Germany 2015
  • German Consumers Multi-channel Shopping for Healthcare
  • Table 2: Reasons Consumers in Germany Give for Choosing a Pharmacy
  • Health and Personal Care Sales through Mail Order and Internet Pharmacies in Germany
  • Table 3: Internet and Mail Order Pharmacy Share of Sales by Category 2015
  • Non-prescription OTC Medicine Sales in retail pharmacy and through Mail Order and Internet Pharmacies in Germany
  • Graph 6: Sales of Non-prescription products through all Pharmacy channels in Germany
  • Graph 7: Turnover and market share of the Non-prescription market in Germany through the Mail Order and Internet Pharmacy channel 2015-2020
  • Graph 8: % Split of Sales of Non-prescription and OTC Medicines through Mail Order Pharmacies in Germany by Category
  • Healthcare Therapeutic Categories most frequently bought through Mail Order and Internet Pharmacies in Germany
  • Graph 9: Germany - % Share of Pharmacy only Non-Prescription Medicines Bought through Mail Order Channels by Therapeutic Categories
  • Prescription-only Medicines Purchased through Mail Order and Internet Pharmacies in Germany
  • Cosmetics and other Personal care Products purchased through Mail Order and Internet Pharmacies in Germany
  • Mail Order and Internet Pharmacies Challenging Traditional Pharmacies in Germany
  • Graph 10: The Number of Pharmacies in Germany 1990 to 2015
  • Mail Order and Internet Pharmacies -- Medium sized Businesses in Germany
  • Table 4: Number of Pharmacies in Germany with a Mail Order Licence
  • Top Mail Order and Internet Pharmacy Brands in Germany
  • Graph 11: % Share of Internet and Market Mail Order Pharmacies in Germany 2015
  • Brand Awareness of Mail Order Pharmacy Brands in Germany
  • Table 5: Consumer Awareness of Mail Order Pharmacy Brands -- Customers compared to Non-users
  • Share of Consumer Shopping for Mail Order Pharmacy Brands in Germany
  • Table 6: % Consumers claiming to have Purchased from Mail Order Pharmacies.. Consolidation of the Internet and Mail Order Pharmacy Channel in Germany
  • Zur Rose - the Largest Mail Order Pharmacy Group in Germany as a Result of Acquisitions and Multi-channel Strategies
  • Europa Apotheek Venlo (EAV) -- Shop-apotheke
  • German Druggist and Grocery Chains' Multi-channel Healthcare Strategies through 'Pick-up Point' Collaboration with Mail Order Pharmacies
  • Pioneers of Multi-channel Drugstore and Pharmacy Strategies in Germany -- Europe Apotheek Venlo and DM
  • Other Mail order and Internet Pharmacies with Tie-ups to Non-pharmacy German Retail Chains
  • Development of On-line Services by Pharmacy Co-operation Groupings in Germany
  • Table 7: Leading German Pharmacy Co-operation Groups' Online services
  • The Future for Mail Order and Internet Pharmacies in Germany

Chapter 4: Mail Order and Internet Pharmacies in Switzerland

  • The Rise of Mail Order and Internet Pharmacy in Switzerland
  • Graph 1: % Share of Swiss Pharmaceutical Market by Channel 2015
  • Table 1: Switzerland -- Mail Order Pharmaceutical Sales Compared to other Channels 2007 to 2015 CHF millions at Manufacturers' Prices
  • Graph 2: Swiss Pharmaceutical Market CAGR by Channel 2010-2015
  • Mail order and Internet Pharmacy Channels in Switzerland
  • Graph 3: Switzerland -- Market Shares of Leading Mail Order and Internet Pharmacies
  • 'Direct Dispatch' Home-Delivery Pharmacies
  • Zur Rose
  • Zur Rose in the Development of Apps and Mobile Technology
  • Pharmadirect
  • Pharmapool
  • Xtrapharm
  • Collaborations with Statutory Health Insurers
  • Internet Offers by Major Pharmacy Chains
  • Table 2: Switzerland -- Online Services by Leading Pharmacy Chains
  • Conclusions for Mail order and Internet Pharmacies in Switzerland

Chapter 5: Mail Order and Internet Pharmacies in Austria

  • Austrians' Access to Online Healthcare
  • Sales of non-prescription products in retail pharmacy and through Mail Order and Internet pharmacies in Austria
  • Graph 1: Sales of Non-prescription Healthcare through all Pharmacy channels in Austria
  • Sales of non-prescription products through Mail Order and Internet Pharmacies in Austria
  • Graph 2: Turnover and market share of the non-prescription market in Austria through the mail order and internet pharmacy channel 2015-2020
  • Austrian Consumers Seeking Health Information and Using Internet Pharmacies.. Graph 3: Austria - % Respondents using Internet Pharmacies by the Number of Times they Shopped the Channel in last 24 Months
  • Graph 4: Austria - % Respondents by Average Value of Cart when Shopping at Internet Pharmacies in last 24 Months
  • Reasons why Austrian consumers purchase from online Mail Order pharmacies
  • Graph 5: Austria - % Respondents - Reasons for Shopping Internet Pharmacies
  • Consumer Awareness and Usage of Online Mail Order Pharmacy Brands In Austria
  • Graph 6: Austria % Of Respondents Claiming to be Familiar with Internet Pharmacy Brands
  • Graph 7: Austria % Respondents Claiming to Shop Internet Pharmacies by Pharmacy Trade Name
  • The Main Players in Austria's Mail Order and Internet Pharmacy channel
  • Apotheke Osterreich
  • Zur Rose
  • Apodirekt
  • The future for Mail Order and Internet Pharmacy in Austria

Chapter 6: Mail Order and Internet Pharmacies in the U

  • K.. The shape of Mail Order and Internet Pharmacies in the U
  • K. Graph 1: UK % All Adults in the UK Who Purchased Online 2015
  • Online Healthcare -- Consumers' Usages and Attitudes in the U
  • K.. Graph 2: % Adults in the UK seeking health information online 2015
  • British Pharmacy Shoppers by Type of Pharmacy they Choose
  • What do British Pharmacy Shoppers buy Online?.................................................. Graph 3: UK - Types of medicines bought by online shoppers in the years to August 2014 and August 2016
  • Graph 4: Turnover and market share of the non-prescription market in the UK through the Mail Order and Internet Pharmacy channel 2015-2020
  • Why Do British Pharmacy Shoppers buy Online?
  • Table 1: UK -- Reasons why British Pharmacy Shoppers buy Online
  • Graph 5: UK's most recognised online pharmacies
  • Mail Order and Internet Pharmacies in the U
  • K..
  • History of Mail Order and Internet Pharmacies in the U
  • K. Table 2: Leading Pharmacy Chains and Number of Outlets in the UK 2016
  • High Street Pharmacy Chains' Role in Pharmacy e-commerce in the U
  • K.
  • Table 3: Top 20 Pharmacy Chains in the UK with Online Pharmacy Status
  • Multi-channel is Shopping Driving online Pharmacy
  • Development of Multi-channel Pharmacy Strategies in the U
  • K. Boots the Chemist Omnichannel Retail Drugstore in the U
  • K LloydsPharmacy Internet Services in the U
  • K Superdrug
  • Top 'Pure Play' Internet Pharmacies in the U
  • K Pharmacy2U
  • Chemist Direct
  • TheHealthCounter
  • Online Doctor Consultation Clinics in the UK registered as Independent Medical Agencies
  • Dr Thom
  • Doctor Fox
  • HealthExpress.co.uk
  • Online Animal Health Pharmacies in the U
  • K. MedicAnimal.com
  • Vet-medic
  • Conclusions for Mail Order and Internet Pharmacies in the U
  • K.. Chapter 7: Mail Order and Internet Pharmacies in the Netherlands
  • Mail Order and Internet Pharmacies in the Netherlands
  • Graph 1: Netherlands - % of Internet users making online purchases in 2015
  • Non-prescription medicines in the Netherlands
  • Graph 2 - Retail sales % share of the Dutch non-prescription market by channel
  • Graph 3: Sales of Non-prescription Healthcare through all Pharmacy channels In the Netherlands
  • Sales of non-prescription products through Mail Order and Internet Pharmacies in the Netherlands
  • Graph 4: Turnover and market share of the non-prescription market in the Netherlands through the mail order and internet pharmacy 2015-2020
  • 'Pure Play' Internet Pharmacies in the Netherlands
  • 'Pure play' Internet Pharmacy Brands in the Netherlands
  • Dutch Pharmacy Chains' Internet-based Multi-channel Strategies
  • Table 1: Main Pharmacy Chains in the Netherlands
  • Mediq and Benu
  • Boots Pharmacy Chain in the Netherlands
  • Medsen Pharmacy
  • Online Health and Beauty and Non-prescription OTC Medicine Sales through Druggist Chains in the Netherlands
  • Table 2: E-commerce Major Druggist Chains in the Netherlands
  • Independent Pharmacy Websites in the Netherlands
  • Online Medical Consultation websites in the Netherlands
  • Dokteronline
  • Internet Pharmacies in the Netherlands -- Conclusions

Chapter 8: Mail Order and Internet Pharmacies in Belgium

  • 117 The Shape of Mail Order and Internet Pharmacies in Belgium
  • Graph 1: Belgium - % of Internet users making Purchases through the Internet in the previous 12 months
  • Sale of non-prescription products in retail pharmacy and through Mail Order and Internet Pharmacies in Belgium
  • Graph 2: Sales of Non-prescription Healthcare through all Pharmacy channels in Belgium
  • Sales of Non-prescription products through Mail Order and Internet Pharmacies in Belgium
  • Graph 2: Turnover and market share of the Non-prescription market in Belgium through the Mail Order and Internet Pharmacy channel 2015-2020
  • Internet Strategies of Major Retail Pharmacy Multiples in Belgium
  • LloydsPharma (Celesio/McKesson)
  • Multi-channel Strategies of Co-op Pharmacy Chains in Belgium
  • Conclusions for Mail Order and Internet Pharmacies in Belgium

Chapter 9: Mail Order and Internet Pharmacies in Denmark, Finland, Norway and Sweden

  • Development of Mail order and Internet Pharmacies in Denmark
  • Table 1: Denmark -- Population Access and Usage Frequency of the Internet 2016
  • Graph 1: Denmark - % of Internet users making Purchases through the Internet in the previous 12 months
  • Graph 2: Denmark -- Share of Medicinal and Cosmetics Market by Retail Channel
  • Sale of Non-prescription products in retail pharmacy and through Mail Order and Internet pharmacies in Denmark
  • Graph 3: Sales of Non-prescription Healthcare through all Pharmacy channels in Denmark
  • Sales of non-prescription products through Mail Order and Internet Pharmacies in Denmark
  • Graph 4: Turnover and market share of the Non-prescription market in Denmark in the Mail Order and Internet Pharmacy channel 2015-2020
  • Apoteket.dk
  • Virtual Pharmacy Chains in Denmark providing Internet Access
  • Development of Mail order and Internet Pharmacies in Finland
  • Table 2: Finland -- Population Access and Usage Frequency of the Internet 2016
  • Graph 5: Finland - % of Internet users Making Purchases through the Internet in the previous 12 months
  • Development of Mail Order and Internet Pharmacies in Norway
  • Table 3: Norway -- Population Access and Usage Frequency of the Internet 2015
  • Graph 6: Norway - % of Internet users making Purchases through the Internet in the previous 12 months
  • Sales of non-prescription products in retail pharmacy and through Mail Order and Internet pharmacies in Norway
  • Graph 7: Sales of Non-prescription Healthcare through all Pharmacy channels in Norway
  • Sales of non-prescription products through Mail Order and Internet Pharmacies in Norway
  • Graph 8: Turnover and market share of the Non-prescription market in Norway through the Mail Order and Internet Pharmacy channel 2015-2020
  • Table 4: Market Shares of Leading Retail Pharmacy Chains in Norway 2015..
  • Development of Mail Order and Internet Pharmacies in Sweden
  • Table 5: Sweden -- Population Access and Usage Frequency of the Internet 2015
  • Graph 9: Sweden - % of Internet users making Purchases through the Internet in the previous 12 months
  • Sales of Non-prescription products in retail pharmacy and through Mail Order and Internet pharmacies in Sweden
  • Graph 10: Sales of Non-prescription Healthcare in all Pharmacy channels in Sweden
  • 137 Sales of non-prescription products through Mail Order and Internet Pharmacies in Sweden
  • Graph 11: Turnover and market share of the non-prescription market in Sweden through the mail order and internet pharmacy channel 2015-2020
  • De-regulation of Sweden's Pharmacy Structure
  • Graph 12: Pharmacies owned and market share held by leading Swedish chains in 2015
  • Sweden's Leading Pharmacy Chains' adoption of multi-channel strategies
  • Table 6: Sweden Pharmacy Chains' URLs
  • 'Pure-play' Internet Pharmacies in Sweden

Chapter 10: Mail Order and Internet Pharmacies in Poland

  • Table 1: Poland -- Population Access and Usage Frequency of the Internet
  • Graph 1: Poland - % of Internet users making Purchases through the Internet in the previous 12 months
  • Polish Consumers Using the Internet for Health Related Information
  • Table 2: Poland - % Polish Population Seeking Health Related Information from the Internet in Last 12 Months
  • Graph 2: Most popular health-related internet searches in Poland 2012 and 2015
  • Graph 3: What Polish internet users bought online in 2015
  • Sales of Non-prescription products in retail pharmacy and through Mail Order and Internet Pharmacies in Poland
  • Graph 4: Sales of Non-prescription Healthcare in Polish Pharmacy channels
  • Sales of Non-prescription products through Mail Order and Internet Pharmacies in Poland
  • Graph 2: Turnover and market share of the Non-prescription market in Poland through the Mail Order and Internet Pharmacy channel 2015-2020
  • Development of Mail Order and Internet Pharmacies in Poland
  • Estimating the Internet Opportunity for Pharmacy in Poland
  • Growth of 'Pure play' Online Pharmacies in Poland
  • Table 3: Leading Internet Pharmacies in Poland
  • Cefarm 24
  • Dom Zdrowia, Poland's first Online Pharmacy
  • Table 4: Dom Zdrowia Selected Financial data
  • Apteki Dbam Zdrowie (I care for my Health) Health Portal and Multi-channel Pharmacy
  • Independent Retail Pharmacy Chains in Poland
  • Table 5: The largest Independent Retail Pharmacy Chains in Poland
  • Dr. Max/Mediq -- Owned by Penta
  • Online Shopping Portals
  • Conclusions on Mail Order and Internet Pharmacy in Poland

Chapter 11: Mail Order and Internet Pharmacies in Czech Republic

  • Table 1: Czech Republic -- Population Access and Usage Frequency of the Internet 2015
  • Graph 1: Czech Republic - % of Internet users making Purchases through the Internet in the previous 12 months
  • Czech Consumers Seeking Health Information on the Internet
  • Table 2: Czech Republic - % of Population Seeking Health-Related Information on the Internet
  • Sales of Non-prescription products in retail pharmacy and through Mail Order and Internet Pharmacies in Czech Republic
  • Graph 2: Sales of Non-prescription Healthcare through Pharmacy in Czech Republic
  • Sales of Non-prescription products through Mail Order and Internet Pharmacies in Czech Republic
  • Graph 3: Turnover and market share of the Non-prescription market in Czech Republic through Mail Order and Internet Pharmacies 2015-2020...................... The Development of Internet Pharmacies in Czech Republic
  • Docsimon
  • Collaboration and Multi-channel Models
  • Dr Max Multi-Channel Development
  • Pilulka.cz -- CoPharm and Topfarma Collaboration Model
  • Moje Lekarna (My pharmacy)

Chapter 12: Mail Order and Internet Pharmacies in Slovakia

  • Table 1: Slovakia -- Population Access and Usage Frequency of the Internet 2015
  • Graph 1: Slovakia - % of Internet users making Purchases through the Internet in the previous 12 months
  • Slovakian Consumers Seeking Health Information on the Internet
  • Table 2: Slovak Republic - % of Internet Users (last three months) Seeking Health Related Information on the Internet
  • Sales of Non-prescription products in retail pharmacy and through Mail Order and Internet Pharmacies in Slovakia
  • Graph 2: Sales of Non-prescription Healthcare through all Pharmacy channels in Slovakia
  • Sales of Non-prescription products through Mail Order and Internet Pharmacies in Slovakia
  • Graph 3: Turnover and market share of the Non-prescription market in Slovakia through the Mail Order and Internet Pharmacy channel 2015-2020..... The Development of Internet Pharmacies in Slovakia
  • iLekaren
  • Docsimon Slovakia
  • Mojalekaren.sk
  • Pharmacy Co-operative Groupings involved in e-commerce
  • Table 3: Slovak Republic -- Main Co-operative Pharmacy Groupings -- Involvement in e-commerce
  • Wholly-Owned Pharmacy Chains - Participating in e-commerce
  • Table 4: Slovak Republic -- Leading Retail Pharmacy Chains -- Online services and e-commerce

Chapter 13: Mail Order and Internet Pharmacies in Hungary

  • The Mail Order and Internet Pharmacy environment in Hungary
  • Table 1: Hungary -- Population Access and Usage Frequency of the Internet 2015
  • Graph 1: Hungary - % of Internet users making Purchases through the Internet in the previous 12 months
  • Sales of Non-prescription products in retail pharmacy and through Mail Order and Internet Pharmacies in Hungary
  • Graph 3: Sales of Non-prescription Healthcare through all Pharmacy channels in Hungary
  • Sales of Non-prescription products through Mail Order and Internet Pharmacies in Hungary
  • Graph 3: Turnover and market share of the Non-Prescription market in Hungary through the Mail Order and Internet Pharmacy channel 2015-2020
  • The Development of Internet Pharmacies in Hungary
  • Online Services from Hungary's Main Pharmacy Chains

Chapter 14: Mail Order and Internet Pharmacies in France

  • Playing catch-up -- France and Mail Order and Internet Pharmacies
  • Mail Order and Internet Pharmacies in France
  • Table 1: France -- Population Access and Usage of the Internet 2015
  • France - Online Pharmacy Market Values
  • Graph 1: France - % of Online Shoppers' Most Favoured Online Shopping Destinations for Beauty and Personal Care
  • Sales of Non-prescription products in retail pharmacy and through Mail Order and Internet Pharmacies in France
  • Graph 2: Sales of Non-prescription Healthcare through all Pharmacy channels in France
  • Sales of Non-prescription products through Mail Order and Internet Pharmacies in France
  • Graph 3: Turnover and market share of the Non-prescription market in France through the Mail Order and Internet Pharmacy channel 2015-2020
  • Internet Pharmacies in France
  • Table 2: France - Number of Authorised Pharmacy Websites by Region
  • Internet based Services of Leading French Pharmacy Groups and Virtual Chains of Pharmacies
  • Table 3: Online Offerings by Leading Voluntary Groupings and Virtual Chains of Pharmacies in France
  • The Case of 1001pharmacies
  • Supermarkets stake a claim
  • The Future for Internet Pharmacies in France

Chapter 15: Mail Order and Internet Pharmacies in Italy

  • Mail Order and Internet Pharmacy in Italy
  • Table 1: Italy -- Population Access and Usage Frequency of the Internet 2015
  • Graph 1: Italy - % of Internet users making Purchases through the Internet in the previous 12 months
  • Sales of non-prescription products in retail pharmacy and through Mail Order and Internet Pharmacies in Italy
  • Graph 2: Sales of Non-prescription Healthcare through all Pharmacy channels in Italy
  • Sales of non-prescription products through Mail Order and Internet Pharmacies in Italy
  • Graph 3: Turnover and market share of the Non-prescription market in Italy through the Mail Order and Internet Pharmacy channel 2015-2020
  • Online Services of Leading Italian Pharmacy Groups and Virtual Chains of Pharmacies
  • Conclusions - Internet Pharmacies in Italy

Chapter 16: Mail Order and Internet Pharmacies in Spain

  • Mail Order and Internet Pharmacy in Spain
  • Table 1: Spain -- Population Access and Usage Frequency of the Internet 2015
  • Graph 1: Spain - % of Internet users making Purchases through the Internet in the previous 12 months
  • Spain - Profile of Internet Pharmacy Shoppers and the Types of Products they Choose
  • Table 2: Spain -- Consumers who Shop Online Pharmacies -- What they Buy
  • Sales of Non-prescription products in retail pharmacy and through Mail Order and Internet Pharmacies in Spain
  • Graph 2: Sales of Non-prescription Healthcare through all Pharmacy channels in Spain
  • Sales of Non-prescription product through Mail Order and Internet Pharmacies in Spain
  • Graph 3: Turnover and market share of the Non-prescription market in Spain through the Mail Order and Internet Pharmacy channel 2015-2020
  • The Development of Internet Pharmacies in Spain
  • Conclusions for Mail Order and Internet Pharmacy in Spain

Chapter 17: Conclusions of the Report

  • The Future for Mail Order and Internet Pharmacy in Europe
  • Figure 1: Matrix showing the Evolutionary Splits in the Mail Order and Internet Pharmacy Landscape
  • Factors influencing the Future Shape and Development of the Mail Order and Internet Pharmacy Landscape in Europe
  • The Growth of e-commerce in general as access to the Internet increases and Consumers become increasingly confident in making transactions online
  • Growth in the Non-prescription Mail Order and Internet Pharmacy market
  • Graph 1: Estimated growth of the European OTC market through the Mail Order and Online channel between 2015-2020
  • Graph 2: Estimated growth of the European OTC market between 2015-2020
  • Regulatory trends across the European region have had their Impact on both the Shape of the Market and the Speed of Development
  • European Measures to improve Consumer Safety, Security and Trust in Mail Order and Internet Pharmacies
  • The continued consolidation of 'Pure play' Pharmacy Ownership and Growth of Cross-Border Clusters
  • The Response of Retail Pharmacy Chains and other organised Retail Groupings to the Challenges posed by 'Pure play' Mail Order and Internet Pharmacies
  • Multi-channel and Omnichannel Retail Drugstore and Pharmacy Chains
  • Portals - Collectives of Independent Pharmacies and Variants
  • Conclusion: The shape of the Mail Order and Internet Pharmacy landscape
  • Appendix: Mail Order and Internet Pharmacy in China
  • The rise of the digital economy in China
  • Graph 1: % of Chinese Smartphone Users who use their Device to Shop Online
  • Figure 1: Percentage of total sales of selected product categories in China through online channels
  • Internet Pharmacy in China
  • Alibaba and the Tmall Pharmacy marketplace
  • Alibaba bounces back into Online Pharmacy in China
  • The future of Online Pharmacy in China
  • Shanghai Pharma: Bringing an Omnichannel offering to the Chinese pharmacy sector
  • Conclusions on Internet Pharmacy in China
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