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クラウドベースの統合ユニファイドコミュニケーション (UC) の機会:ソリューション、サービス、コネクティビティ

Cloud-based, Integrated Unified Communications Opportunity: Solutions, Services and Connectivity 2016-2020

発行 Insight Research Corporation 商品コード 360867
出版日 ページ情報 英文
納期: 即日から翌営業日
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クラウドベースの統合ユニファイドコミュニケーション (UC) の機会:ソリューション、サービス、コネクティビティ Cloud-based, Integrated Unified Communications Opportunity: Solutions, Services and Connectivity 2016-2020
出版日: 2016年04月30日 ページ情報: 英文
概要

当レポートでは、通信事業者・ネットワーク機器ベンダー・OEM・マネージドサービスプロバイダーの市場見通しについて検証して、収益機会に焦点を当てて、体系的な情報を提供しています。

第1章 エグゼクティブサマリー

第2章 クラウドベースの統合ユニファイドコミュニケーション (UC) の動向

  • クラウドベースの統合UCとは
  • クラウドベースの統合UCと市場規模
  • クラウドベースの統合UCの促進要因と歴史
  • UCの利点
  • クラウドベースの統合UC対応アプリケーションの紹介
  • バイヤーの見通し

第3章 クラウド、統合UCアプリケーション、モビリティ、ケーススタディ

  • クラウドベースのアーキテクチャー
  • クラウドへ移行する利点
  • クラウドベースの統合UCのアーキテクチャー
  • 統合UCアプリケーションとクラウド
  • クラウドベースの統合UCアプリケーションのモバイルバージョン
  • ケーススタディ

第4章 企業プロファイル

  • 通信事業者
  • マネージドサービスプロバイダー
  • アプリケーション開発業者
  • デバイス・ネットワーク機器ベンダー
  • 企業プロファイル

第5章 分類と予測の分析

  • 収益機会の分類
  • 全体的な収益機会
  • 調査手法
  • 内訳:収益別
  • 内訳:地域別
  • 内訳:アプリケーション別

図表

目次
Product Code: CLOUDIUC16

What connects Microsoft with LinkedIn? Cloud-based Unified Communications!

As Microsoft looks to strengthen its cloud-based, integrated UC portfolio throught the LinkedIn acquisition; let us step back and realize how far we have travelled.

In the early 1990s, one industry insider articulated a vision that has only now become a reality “the network is the computer” (Scott McNealy, Sun Microsystems). The cloud has indeed become the creative visualization of computing on the Internet and in this study INSIGHT Research presents a holistic view of cloud-based services and the criticality of an integrated unified communications (UC) capability as a part of the cloud. We emphasize the need for integrated UC because the following applications must be present in the cloud applications:

  • instant messaging (IM) and/or social networking and presence;
  • Internet protocol enabled private automatic branch exchange (IP-PBX);
  • unified messaging (UM); and
  • conferencing and collaboration.

In this study, INSIGHT Research examines the market from the perspective telecom operators (telcos), network equipment vendors, end-user original equipment manufacturers (OEMs), and managed service providers. Our analysis suggests that the principal revenue opportunities consists of: solutions, which include the hardware devices and software application platforms; services, which include a host of managed services spanning design through troubleshooting; and connectivity, which include wireless and wireline connectivity revenues. We break down the market for each application, which, in turn, is broken down along solutions, services, and connectivity revenue streams and also along geographical regions. INSIGHT's regional segmentations are: United States (US); Rest of North America; Europe, Middle East, Africa (EMEA); Asia and Pacific (APAC); and Central + Latin America (CALA).

Table of Contents

Chapter -I

Executive Summary

  • 1.1. The Larger Picture
    • 1.1.1. Improvement in Connectivity Infrastructure
    • 1.1.2. Packet-Enablement of Communication Modes
    • 1.1.3. Mobility
    • 1.1.4. Macroeconomic Upswing
  • 1.2. Report Organization

Chapter -II

Setting The Tone For Cloud-Based Integrated Unified Communications

  • 2.1. What is Cloud-Based Integrated UC?
    • 2.1.1. Why Integrated UC?
  • 2.2. Cloud-Based Integrated UC and Market Size
    • 2.2.1. Exclusions
  • 2.3. Motivation and History of Cloud-Based Integrated UC
    • 2.3.1. Role Played by SIP
  • 2.4. Benefits of UC
  • 2.5. Introduction to Cloud-Based Integrated UC-Enabled Applications
    • 2.5.1. IM/Social Networking and Presence
      • 2.5.1.1. Instant Messaging
      • 2.5.1.2. Social Networking
    • 2.5.2. IP-PBX
    • 2.5.3. UM
    • 2.5.4. Conferencing and Collaboration
  • 2.6. The Buyer's Perspective
    • 2.6.1. Solution Selection
      • 2.6.1.1. Feature Considerations
      • 2.6.1.2. Implementation Duration
      • 2.6.1.3. Financial Outgo and Investment Protection
      • 2.6.1.4. Business Benefits
      • 2.6.1.5. Maintenance Overheads
    • 2.6.2. Interworking With the Cloud-Based UC Provider
    • 2.6.3. Solution Testing, Archiving and Compliance
    • 2.6.4. Archiving and Compliance

Chapter -III

Cloud, Integrated UC Applications, Mobility, and Case Studies

  • 3.1. Cloud-Based Architecture
    • 3.1.1. Concept of Virtualization
    • 3.1.2. Types of Cloud Deployment
  • 3.2. Benefits of Migrating to the Cloud
  • 3.3. Architecture of Cloud-Based Integrated UC
  • 3.4. Integrated UC Applications and the Cloud
    • 3.4.1. IM/Social Networking, Presence, and the Cloud
      • 3.4.1.1. Implications for Integrated UC
    • 3.4.2. IP-PBX and the Cloud
      • 3.4.2.1. Implications for Integrated UC
    • 3.4.3. UM and the Cloud
      • 3.4.3.1. Implications for Integrated UC
    • 3.4.4. Conferencing, Collaboration and the Cloud
      • 3.4.4.1. Implications for Integrated UC
  • 3.5. Mobile versions of Cloud-Based Integrated UC Applications
  • 3.6. Illustrative Case Studies
    • 3.6.1. Multi-Vendor Solutions Offered by Telecom Companies-AT&T
    • 3.6.2. Cloud-Based Integrated UC-the Cisco Way
    • 3.6.3. Cloud-Based Integrated UC-the Lateral-Thinking Google
    • 3.6.4. UM and Much More Through IBM Sametime
    • 3.6.5. Skype for Business from Microsoft
    • 3.6.6. Cloud-Based Conferencing from Polycom
    • 3.6.7. Cloud-Based PBX from ShoreTel
    • 3.6.8. Fuze (Formerly ThinkingPhones)-Approaching Cloud-Based Integrated UC from a Pure Enterprise Application Perspective

Chapter -IV

Company Profiles

  • 4.1. Telcos
  • 4.2. Managed Service Providers
  • 4.3. Application Developers
  • 4.4. Device and Network Equipment Vendors
  • 4.5. Company Profiles
    • 4.5.1. AT&T
      • 4.5.1.1. Solution Specifics
      • 4.5.1.2. Analysis and Insights
    • 4.5.2. BT
      • 4.5.2.1. Solution Specifics
      • 4.5.2.2. Analysis and Insights
    • 4.5.3. Cisco
      • 4.5.3.1. Solution Specifics
      • 4.5.3.2. Analysis and Insights
    • 4.5.4. CounterPath
      • 4.5.4.1. Solution Specifics
      • 4.5.4.2. Analysis and Insights
    • 4.5.5. Google
      • 4.5.5.1. Solution Specifics
      • 4.5.5.2. Analysis and Insights
    • 4.5.6. HP Enterprise (HPE)
      • 4.5.6.1. Solution Specifics
      • 4.5.6.2. Analysis and Insights
    • 4.5.7. IBM
      • 4.5.7.1. Solution Specifics
      • 4.5.7.2. Analysis and Insights
    • 4.5.8. Microsoft
      • 4.5.8.1. Solution Specifics
      • 4.5.8.2. Analysis and Insights
    • 4.5.9. Mitel
      • 4.5.9.1. Solution Specifics
      • 4.5.9.2. Analysis and Insights
    • 4.5.10. Orange Business Services (OBS)
      • 4.5.10.1. Solution Specifics
      • 4.5.10.2. Analysis and Insights
    • 4.5.11. Polycom
      • 4.5.11.1. Solution Specifics
      • 4.5.11.2. Analysis and Insights
    • 4.5.12. ShoreTel
      • 4.5.12.1. Solution Specifics
      • 4.5.12.2. Analysis and Insights
    • 4.5.13. Sprint
      • 4.5.13.1. Solution Specifics
      • 4.5.13.2. Analysis and Insights
    • 4.5.14. Star2star
      • 4.5.14.1. Solution Specifics
      • 4.5.14.2. Analysis and Insights
    • 4.5.15. T- Systems
      • 4.5.15.1. Solution Specifics
      • 4.5.15.2. Analysis and Insights
    • 4.5.16. Telefonica
      • 4.5.16.1. Solution Specifics
      • 4.5.16.2. Analysis and Insights
    • 4.5.17. ThinkingPhones (Now Fuze)
      • 4.5.17.1. Solution Specifics
      • 4.5.17.2. Analysis and Insights
    • 4.5.18. Vodafone
      • 4.5.18.1. Solution Specifics
      • 4.5.18.2. Analysis and Insights
    • 4.5.19. Vonage
      • 4.5.19.1. Solution Specifics
      • 4.5.19.2. Analysis and Insights
    • 4.5.20. Verizon
      • 4.5.20.1. Solution Specifics
      • 4.5.20.2. Analysis and Insights
    • 4.5.21. West Unified Communications/West IP Communications
      • 4.5.21.1. Solution Specifics
      • 4.5.21.2. Analysis and Insights
    • 4.5.22. Wipro
      • 4.5.22.1. Solution Specifics
      • 4.5.22.2. Analysis and Insights

Chapter -V

Taxonomy and Analysis of Quantitative Forecasts

  • 5.1. Taxonomy of the Revenue Opportunity
  • 5.2. Overall Revenue Opportunity
  • 5.3. Research Methodology
  • 5.4. Breakdown by Revenue Stream
    • 5.4.1. Solutions Revenues
    • 5.4.2. Services Revenues
    • 5.4.3. Connectivity Revenues
    • 5.4.3. Revenue Opportunity Summary
  • 5.5. Breakdown by Geographical Region
    • 5.5.1. US
    • 5.5.2. Rest of North America
    • 5.5.3. Europe, Middle East, Africa
    • 5.5.4. Asia Pacific
    • 5.5.5. Central + Latin America
    • 5.5.6. Proportional Contribution
  • 5.6. Breakdown by Application
    • 5.6.1. Proportional Contribution
    • 5.6.2. Cloud-Based integrated UC IM /Social Networking and Presence
      • 5.6.2.1. Breakdown by Revenue Stream
      • 5.6.2.2. Breakdown by Geographical Region
    • 5.6.3. Cloud-Based Integrated UC Driven IP-PBX
      • 5.6.3.1. Breakdown by Revenue Stream
      • 5.6.3.2. Breakdown by Geographical Region
    • 5.6.4. Cloud-Based Integrated UC-Driven UM
      • 5.6.4.1. Breakdown by Revenue Stream
      • 5.6.4.2. Breakdown by Geographical Region
    • 5.6.5. Cloud-based Integrated UC Driven Conferencing and Collaboration
      • 5.6.5.1. Breakdown by Revenue Stream
      • 5.6.5.2. Breakdown by Geographical Region

List of Figures

Chapter -I

  • Figure I-1: Revenue opportunity for telecom stakeholders from cloud-based integrated UC (2014-2020) ($ Millions)

Chapter -III

  • Figure III-1: IBM's cloud perspective
  • Figure III-2: Types of cloud communications
  • Figure III-3: Framework of cloud-based integrated UC
  • Figure III-4: Web conferencing architecture
  • Figure III-5: ShoreTel Sky network organization
  • Figure III-6: A screenshot of the Room product

Chapter -IV

  • Figure IV-1: List of user profiles
  • Figure IV-1: Schematic representation of Verizon's UCCaaS model

Chapter -V

  • Figure V-1: Taxonomy of the revenue opportunity
  • Figure V-2: Cloud-based integrated UC solutions, sales and connectivity revenue distribution, by revenue stream (2014-2020)
  • Figure V-3: Cloud-based integrated UC solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Figure V-4: Cloud-based integrated UC solutions, sales and connectivity revenues, by application (2014-2020)
  • Figure V-6: Cloud-based integrated UC-driven IM and/or social networking and presence solutions, sales and connectivity revenues, by revenue stream (2014-2020)
  • Figure V-6: Cloud-based integrated UC-driven IM and/or social networking and presence solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Figure V-7: Cloud-based integrated UC-driven IP-PBX solutions, sales and connectivity revenues, by revenue stream (2014-2020)
  • Figure V-8: Cloud-based integrated UC-driven IP-PBX solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Figure V-10: Cloud-based integrated UC-driven unified messaging solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Figure V-11: Cloud-based integrated UC-driven conferencing and collaboration solutions, sales and connectivity revenues, by revenue stream (2014-2020)
  • Figure V-12: Cloud-based integrated UC-driven conferencing and collaboration solutions, sales and connectivity revenues, by geographical region (2014-2020)

List of Tables

Chapter -IV

  • Table IV-1: Company role summary in the cloud-based hosted UC market

Chapter -V

  • Table V-1: Cloud-based integrated UC solutions, sales and connectivity revenues (2014-2020)
  • Table V-2: Cloud-based integrated UC solution revenues (2014-2020)
  • Table V-3: Cloud-based integrated UC services revenues (2014-2020)
  • Table V-4: Cloud-based integrated UC connectivity revenues (2014-2020)
  • Table V-5: Cloud-based integrated UC solutions, sales and connectivity revenue distribution, by revenue stream (2014-2020)
  • Table V-6: Cloud-based integrated UC solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Table V-7: Cloud-based integrated UC solutions, sales and connectivity revenue distribution, by geographical region (2014-2020)
  • Table V-8: Cloud-based integrated UC solutions, sales and connectivity revenues, by application (2014-2020)
  • Table V-9: Cloud-based integrated UC solutions, sales and connectivity revenue distribution, by application (2014-2020)
  • Table V-10: Cloud-based integrated UC-driven IM and/or social networking and presence solutions, sales and connectivity revenues, by revenue stream (2014-2020)
  • Table V-11: Cloud-based integrated UC-driven IM and/or social networking and presence solutions, sales and connectivity revenue distribution, by revenue stream (2014-2020)
  • Table V-12: Cloud-based integrated UC-driven IM and/or social networking and presence solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Table V-13: Cloud-based integrated UC-driven IM and/or social networking and presence solutions, sales and connectivity revenue distribution, by geographical region (2014-2020)
  • Table V-14: Cloud-based integrated UC-driven IP-PBX solutions, sales and connectivity revenues, by revenue stream (2014-2020)
  • Table V-15: Cloud-based integrated UC-driven IP-PBX solutions, sales and connectivity revenue distribution, by revenue stream (2014-2020) (%)
  • Table V-16: Cloud-based integrated UC-driven IP-PBX solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Table V-17: Cloud-based integrated UC-driven IP-PBX solutions, sales and connectivity revenue distribution, by geographical region (2014-2020)
  • Table V-18: Cloud-based integrated UC-driven unified messaging solutions, sales and connectivity revenues, by revenue stream (2014-2020)
  • Table V-19: Cloud-based integrated UC-driven unified messaging solutions, sales and connectivity revenue distribution, by revenue stream (2014-2020)
  • Table V-20: Cloud-based integrated UC-driven unified messaging solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Table V-21: Cloud-based integrated UC-driven unified messaging solutions, sales and connectivity revenue distribution, by geographical region (2014-2020)
  • Table V-22: Cloud-based integrated UC-driven conferencing and collaboration solutions, sales and connectivity revenues, by revenue stream (2014-2020)
  • Table V-23: Cloud-based integrated UC-driven conferencing and collaboration solutions, sales and connectivity revenue distribution, by revenue stream (2014-2020)
  • Table V-24: Cloud-based integrated UC-driven conferencing and collaboration solutions, sales and connectivity revenues, by geographical region (2014-2020)
  • Table V-25: Cloud-based integrated UC-driven conferencing and collaboration solutions, sales and connectivity revenue distribution, by geographical region (2014-2020)
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