株式会社グローバルインフォメーション
TEL: 044-952-0102
市場調査レポート

OSS(運用支援システム)市場:2011年〜2016年

Operations Support Systems, 2011-2016

発行 Insight Research Corporation 商品コード 233314
出版日 ページ情報 英文
納期: 即日から翌営業日
価格
本日の銀行送金レート: 1USD=115.27円で換算しております。
Back to Top
OSS(運用支援システム)市場:2011年〜2016年 Operations Support Systems, 2011-2016
出版日: 2012年02月28日 ページ情報: 英文
概要

通信産業は過渡期にあり、ワイヤレスサービスが成長を続ける一方、レガシーPOTSサービスは縮小を続けています。オペレーション・サポート・システム(OSS)支出は2011年の500億米ドルから、2016年までに670億ドルへ拡大すると予測されています。OSSは、キャリアへネットワークに基づいたサービスの創造、導入、管理および維持能力をもたらす情報技術インフラであり、コンバージドネットワークへの対処に向け、革新されています。

当レポートでは、課金、顧客ケア、故障/修理、プランニングおよびエンジニアリング、プロビジョニング/インベントリ、ネットワーク管理、ビジネス管理および労働力管理に注目して、OSS市場における最新の動向を分析しており、全体的な市場動向、セグメント別の市場動向、主要ベンダーのプロファイル、およびブロードバンド・ナローバンドサービスのOSSタイプ別・地域別売上予測などを提供しており、概略以下の構成でお届けいたします。

第1章 エグゼクティブサマリー

第2章 定義・概要

  • OSSの定義
  • ビジネス運用支援
  • ネットワーク運用支援
  • OSS市場の構造

第3章 全体的な市場動向

  • 概要
  • その他の市場促進因子
  • 通信市場の歴史
  • OSSの歴史的発展
  • 新しいOSSの機会

第4章 特定の市場セグメントにおける動向

  • サービスプロバイダー要件
  • 米国の有線市場におけるニーズ
  • 米国の無線市場におけるニーズ
  • 国際的有線市場におけるニーズ
  • 国際的無線市場におけるニーズ
  • ケーブルTVサービスプロバイダー市場におけるニーズ

第5章 ベンダー

  • 概要
  • 製品
  • 代表的なOSS/BSSベンダー
  • システムインテグレーター
  • オフショアシステムインテグレーター
  • ベンダー調査結果

第6章 市場予測

  • イントロダクション
  • 調査手法
  • 世界市場の予測
  • 北米
  • 国際
  • 欧州/中東/アフリカ
  • アジア太平洋地域
  • ラテンアメリカ/カリブ海地域

図表

このページに掲載されている内容は最新版と異なる場合があります。詳細はお問い合わせください。

目次

Operations support systems (OSS), the information technology infrastructure that gives carriers the ability to create, deploy, manage, and maintain network-based services, are being retooled to handle converged network operations. Carriers are buying solutions that will inter-work wireless, IP, and traditional PSTN elements within their enterprise, as well as extend a comparable level of management and control to dissimilar OSSes as part of their overall strategy. This industry analysis report examines recent marketplace drivers by focusing on billing, customer care, trouble/repair, planning and engineering, provisioning/inventory, network management, business management, and workforce management. Expenditures are segmented by OSS type and geographic region for both broadband and narrowband services.

Report Excerpt

The telecommunications industry is in a transition phase, as demand for wireless services continues to grow while legacy POTS services continue to decline. The net result is positive revenue growth, but a shift in winners and losers among the service providers. Operations Support Systems (OSS) spending follows telecom revenue, and will cause a similar shift among OSS vendors. Investment is needed for wireless systems as they increase their subscribers and offer new services, while cost control is a primary focus for legacy POTS networks. There is some hope for wireline providers in that broadband is expected to grow during the forecast period, but broadband wireless may ultimately win out for most applications. All of these changes require give and take in OSS spending, but will result in a net increase in the end. As such, INSIGHT projects that OSS revenue will increase from $50 billion in 2011 to $67 billion by 2016.

Today, OSS transformation is the new rallying cry. Service providers need to have OSS systems that integrate across the entire organization; systems that allow self-service for customers doing routine tasks, while also offering complete system access for customer service representatives trying to resolve issues in real time. These OSS systems need to be ......

Table of Contents

Chapter - I

EXECUTIVE SUMMARY

  • 1.1. Operations Support Systems
  • 1.2. Taxonomy
  • 1.3. What Drives OSS Spending Today?
  • 1.4. OSS Market Forecast

Chapter - II

DEFINITIONS AND OVERVIEW

  • 2.1. OSS Defined
    • 2.1.1. OSS Software
    • 2.1.2. Hardware
    • 2.1.3. Maintenance Contracts
    • 2.1.4. Professional Services
    • 2.1.5. Managed Services
    • 2.1.6. Definitions Summary
  • 2.2. Business Operations Support
    • 2.2.1. Billing
    • 2.2.2. Customer Care
    • 2.2.3. Business Management
  • 2.3. Network Operations Support
    • 2.3.1. Engineering and Planning
    • 2.3.2. Provisioning
    • 2.3.3. Trouble Repair
    • 2.3.4. Network Management
    • 2.3.5. Workforce Management
  • 2.4. OSS Market Structure
    • 2.4.1. OSS Market History
    • 2.4.2. Types of OSS Vendors
    • 2.4.3. OSS Partnership Structures

Chapter - III

OVERALL MARKET TRENDS

  • 3.1. Overview
    • 3.1.1. Growth of Wireless
    • 3.12. Standardization
    • 3.13. Transformation
    • 3.1.4. Managed Services
    • 3.1.5. Self Service
  • 3.2. Other Market Drivers
  • 3.3. Telecom Market History
    • 3.3.1. The Late 1990's
    • 3.3.2. The Telecom Crash of 2001
    • 3.3.3. 2002-2005 - A Recovery of Sorts
    • 3.3.4. 2006-2010 - Wireline Decline, Wireless Boom
    • 3.3.5. 2011-2015 - Future Trends
  • 3.4. OSS Historical Developments
    • 3.4.1. Object Orientation
    • 3.4.2. Middleware
    • 3.4.3. IMS
    • 3.4.4. Focus on Service Assurance
  • 3.5. Emerging OSS Opportunities

Chapter - IV

SPECIFIC MARKET SEGMENT TRENDS

  • 4.1. Service Provider Requirements
  • 4.2. US Wireline Market Needs
    • 4.2.1. OSS Interconnection
    • 4.2.2. Monitoring Network Quality
    • 4.2.3. Triple and Quad Play Bundles
    • 4.2.4. New Access Networks
    • 4.2.5. New Network Management
  • 4.3. US Wireless Market Needs
    • 4.3.1. RF Engineering
    • 4.3.2. Network Management
    • 4.3.3. Maintaining Network Reliability and Quality
    • 4.3.4. Third Party Arrangements
  • 4.4. International Wireline Market Needs
  • 4.5. International Wireless Market Needs
  • 4.6. Cable TV Service Provider Market Needs

Chapter - V

OSS VENDORS

  • 5.1. Overview
  • 5.2. Product Fit
    • 5.2.1. Representative Vendor Products by TMF's eTOM/FRAMEWORX Operations Model
  • 5.3. Representative OSS/BSS Vendors
    • 5.3.1. Agilent
    • 5.3.2. Alcatel Lucent
    • 5.3.3. Amdocs
    • 5.3.4. Cisco Systems
    • 5.3.5. Clarity
    • 5.3.6. Comverse
    • 5.3.7. Convergys
    • 5.3.8. CSG Systems
    • 5.3.9. Dorado
    • 5.3.10. EMC
    • 5.3.11. Ericsson
    • 5.3.12. Evolving Systems
    • 5.3.13. Huawei
    • 5.3.14. Hewlett-Packard (HP)
    • 5.3.15. IBM
    • 5.3.16. IP Infusion
    • 5.3.17. NetCracker
    • 5.3.18. NetScout
    • 5.3.19. Nokia Siemens Networks
    • 5.3.20. Openet
    • 5.3.21. Oracle
    • 5.3.22. Redknee
    • 5.3.23. Subex
    • 5.3.24. Synchronoss
    • 5.3.25. Telcordia
  • 5.4. Systems Integrators
    • 5.4.1. Accenture
    • 5.4.2. Atos Origin
    • 5.4.3. Capgemini
    • 5.4.4. CGI Group
    • 5.4.5. Computer Sciences Corporation (CSC)
    • 5.4.6. IBM
  • 5.5. Offshore Systems Integrators
    • 5.5.1. Aricent
    • 5.5.2. AsiaInfo Linkage
    • 5.5.3. Cognizant
    • 5.5.4. iGATE Patni
    • 5.5.5. Mahindra Satyam
    • 5.5.6. Tata Consultancy Services (TCS)
    • 5.5.7. Tech Mahindra
  • 5.6. Vendor Survey Results
    • 5.6.1. Companies Included in Survey

Chapter - VI

MARKET FORECAST

  • 6.1. Introduction
  • 6.2. Methodology
    • 6.2.1. Market Analysis Structure
    • 6.2.2. OSS Application Categories
    • 6.2.3. Addressable Market Methodology
    • 6.2.4. Methodology Algorithm
    • 6.2.5. Forecasting Model Enhancements
  • 6.3. Global Forecasts
  • 6.4. North America
    • 6.4.1. Wireline
    • 6.4.2. Wireless
    • 6.4.3. Broadband
    • 6.4.4. Professional Services
  • 6.5. International
    • 6.5.1. Wireline
    • 6.5.2. Wireless
    • 6.5.3. Broadband
    • 6.5.4. Professional Services
  • 6.6. Europe/Middle East/Africa
    • 6.6.1. Wireline
    • 6.6.2. Wireless
    • 6.6.3. Broadband
    • 6.6.4. Professional Services
  • 6.7. Asia/Pacific
    • 6.7.1. Wireline
    • 6.7.2. Wireless
    • 6.7.3. Broadband
    • 6.7.4. Professional Services
  • 6.8. Latin America/Caribbean
    • 6.8.1. Wireline
    • 6.8.2. Wireless
    • 6.8.3. Broadband
    • 6.8.4. Professional Services

Table of Figures

Chapter - I

  • I-1. Total Worldwide OSS Sales Revenue, 2011-2016

Chapter - II

  • II-1. Comptel Revenue Distribution (License, Support, Service)
  • II-2. Operations Support System Dataflow
  • II-3. Business Operations Systems Dataflow
  • II-4. Telecommunications Management Network Functional Architecture

Chapter - III

  • III-1. Worldwide Subscribers to Wireless Services, 2011-2016
  • III-2. Wireless Penetration Per 100 Inhabitants
  • III-3. Enhanced Telecom Operations Map (eTOM)
  • III-4. eTOM Level 1 Operations Map 55
  • III-5. Service Provider Transformation - Goal Hierarchy
  • III-6. HFC Architecture
  • III-7. Voice over IP Network Architecture

Chapter - IV

  • IV-1. E-Bonding between a CLEC's and ILEC's OSS and Databases

Chapter - V

  • V-1. Representatives Products in the eTOM/FRAMEWORX Model
  • V-2. Components Offered in Huawei's GBSS
  • V-3. NetCracker Solution Suite
  • V-4. Nokia Siemens Networks NetActtm Software Modules
  • V-5. Components of Subex Fulfillment Solutions
  • V-6. Accenture Solutions for the Communications Industry
  • V-7. Accenture Service Delivery Platform Components

Chapter - VI

  • VI-1. Components of IT Budget in 2011
  • VI-2. OSS Component Mix, 2011 and 2016
  • VI-3. Global Carrier Revenue Distribution by Region, 2011 and 2016
  • VI-4. Global Carrier Revenue Distribution, Wireline vs. Wireless, 2011 & 2016
  • VI-5. Total Worldwide OSS Sales Revenue, 2011-2016
  • VI-6. Worldwide OSS Sales Distribution by Region, 2011 and 2016
  • VI-7. Total North American OSS Sales Revenue, 2011-2016
  • VI-8. North Am. Wireline OSS Sales Dist.by Customer Seg., 2011 & 2016
  • VI-9. North Am. Broadband OSS Sales Dist. by Cust. Seg., 2011 and 2016
  • VI-10. Total International OSS Sales Revenue, 2011-2016
  • VI-11. International Wireline OSS Sales Dist.by Region, 2011 and 2016
  • VI-12. International Wireless OSS Sales Dist.by Region, 2011 and 2016
  • VI-13. International Broadband OSS Sales Dist.by Region, 2011 and 2016
  • VI-14. Total Europe/Middle East/Africa OSS Sales Rev., 2011-2016
  • VI-15. Total Asia/Pacific OSS Sales Revenue, 2011-2016
  • VI-16. Total Latin America/Caribbean OSS Sales Rev., 2011-2016

Table of Tables

Chapter - I

  • I-1. Operations Support System Taxonomy

Chapter - II

  • II-1. Operations Support System Definitions Summary
  • II-2. Other OSS Definitions Summary

Chapter - III

  • III-1. Network-Centric vs. Customer-Centric Metrics

Chapter - IV

  • IV-1. Summary of Common Service Provider OSS Req. and Needs Fulfilled
  • IV-2. US Video Subscribers by MSO, 2011

Chapter - V

  • V-1. OSS Mergers and Acquisitions
  • V-2. Companies in Vendor Survey

Chapter - VI

  • VI-1. Systems Component Categories
  • VI-2. Customer Markets Segmented
  • VI-3. Addressable Market as % of Serv. Provider Rev. for Select Market Seg.
  • VI-4. Worldwide Market Segment Revenue Base and Growth, 2011-2016
  • VI-5. Worldwide OSS Expenditure Distribution by OSS Type, 2011 & 2016
  • VI-6. Global Carrier Revenue by Region, 2011-2016
  • VI-7. Service Provider Revenues
  • VI-8. Wireline Access Lines - 2011 and 2016
  • VI-9. Worldwide Wireline Broadband Lines per 100 Inhabitants, 2004 - 2010
  • VI-10. Global Carrier Rev. by Technology Segment, 2011 through 2016
  • VI-11. Worldwide OSS Sales by Region, 2011-2016
  • VI-12. Worldwide OSS Sales Revenue, Wireline vs. Wireless, 2011-2016
  • VI-13. Worldwide OSS Sales Revenue by Service Type, 2011-2016
  • VI-14. Worldwide OSS Sales Revenue by OSS Type, 2011-2016
  • VI-15. Worldwide Professional Services Revenue by Region, 2011-2016
  • VI-16. Worldwide Professional Services Rev. by Service Type, 2011-2016
  • VI-17. North American OSS Sales Rev., Wireline vs. Wireless, 2011-2016
  • VI-18. North American OSS Sales Revenue by Service Type, 2011-2016
  • VI-19. North Am. Wireline OSS Sales Rev. by OSS Type, 2011-2016
  • VI-20. North Am. Wireline OSS Sales Dist.by OSS Type, 2011 and 2016
  • VI-21. North Am. Wireless OSS Sales Revenue by OSS Type, 2011-2016
  • VI-22. North Am. Wireless OSS Sales Dist. by OSS Type, 2011 & 2016
  • VI-23. North Am. Broadband OSS Sales Rev. by OSS Type, 2011-2016
  • VI-24. North Am. Broadband OSS Sales Distribution, 2011 & 2016
  • VI-25. North Am. Professional Services Rev. by Service Type, 2011-2016
  • VI-26. International OSS Sales Revenue, Wireline vs. Wireless, 2011-2016
  • VI-27. International OSS Sales Revenue by Service Type, 2011-2016
  • VI-28. International Wireline OSS Sales Revenue by OSS Type, 2011-2016
  • VI-29. International Wireline OSS Sales Dist. by OSS Type, 2011 and 2016
  • VI-30. International Wireless OSS Sales Revenue by OSS Type, 2011-2016
  • VI-31. International Wireless OSS Sales Dist. by OSS Type, 2011 and 2016
  • VI-32. International Broadband OSS Sales Revenue by OSS Type, 2011-2016
  • VI-33. International Broadband OSS Sales Dist.by OSS Type, 2011 & 2016
  • VI-34. International Professional Services Rev. by Service Type, 2011-2016
  • VI-35. International Professional Services Rev. by Region, 2011-2016
  • VI-36. Europe/Middle East/Africa OSS Sales Rev., Wireline vs. Wireless
  • VI-37. Europe/Middle East/Africa OSS Sales Revenue by Service Type
  • VI-38. Europe/Middle East/Africa Wireline OSS Sales Rev. by OSS Type
  • VI-39. Europe/Middle East/Africa Wireless OSS Sales Rev. by OSS Type
  • VI-40. Europe/Middle East/Africa Broadband OSS Sales Rev. by OSS Type
  • VI-41. Europe/Middle East/Africa Professional Services Rev. by Service Type
  • VI-42. Asia/Pacific OSS Sales Revenue, Wireline vs. Wireless, 2011-2016
  • VI-43. Asia/Pacific OSS Sales Revenue by Service Type, 2011-2016
  • VI-44. Asia/Pacific Wireline OSS Sales Revenue by OSS Type, 2011-2016
  • VI-45. Asia/Pacific Wireless OSS Sales Revenue by OSS Type, 2011-2016
  • VI-46. Asia/Pacific Broadband OSS Sales Rev. by OSS Type, 2011-2016
  • VI-47. Asia/Pacific Professional Services Rev. by Service Type, 2011-2016
  • VI-48. Latin America/Caribbean OSS Sales Rev., Wireline vs. Wireless
  • VI-49. Latin America/Caribbean OSS Sales Revenue by Service Type
  • VI-50. Latin America/Caribbean Wireline OSS Sales Revenue by OSS Type
  • VI-51. Latin America/Caribbean Wireless OSS Sales Revenue by OSS Type
  • VI-52. Latin America/Caribbean Broadband OSS Sales Rev. by OSS Type
  • VI-53. Latin America/Caribbean Professional Services Rev. by Service Type
Back to Top