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市場調査レポート

クラウド通信料金請求サービスの世界市場:市場分析レポート (2015〜2019年)

Global Telecom Cloud Billing Services - Market Research Report 2015-2019

発行 TechNavio (Infiniti Research Ltd.) 商品コード 350009
出版日 ページ情報 英文 79 Pages
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クラウド通信料金請求サービスの世界市場:市場分析レポート (2015〜2019年) Global Telecom Cloud Billing Services - Market Research Report 2015-2019
出版日: 2016年01月06日 ページ情報: 英文 79 Pages
概要

世界のクラウド通信料金請求サービスの市場規模は、2014年には23億米ドルの規模に達しました。市場の大半はプリペイド方式の加入者で、GSM方式の携帯電話加入者の79%程度に達しています。現在、多くの通信サービスプロバイダーが加入者ベース拡張のために顧客中心型のビジネスモデルを導入しており、この市場からの要望に応えるべく、様々なサービスを一本化したバンドルサービスを加入者の要望に合わせて提供しています。そして、OSS (運用サポートシステム) やBSS (ビジネスサポートシステム) を導入して、多数の加入者に複数のサービスを導入しつつ、オンライン・リアルタイムで利用料金を請求できるようにしています。今後は、競争激化・平均収益低下を見越して、どの業者も付加価値サービス (VAS) の普及を進めようとしており、それがクラウド課金サービスの今後の収益機会となる見通しです。

当レポートでは、世界のクラウド活用型の通信料金請求サービスの市場について分析し、市場の構造 (サービス体系など) や概況、市場規模の動向 (今後5年間の予測値)、技術別・地域別の詳細動向、市場の促進・抑制要因とその影響力、主要企業のプロファイル、今後の市場機会などを調査・推計しております。

第1章 エグゼクティブ・サマリー

  • 分析結果の概略

第2章 分析範囲

  • 分析概要
  • 大手ベンダーの主要サービス

第3章 市場分析の手法

  • 分析手法
  • 経済指標

第4章 イントロダクション

  • 市場動向の概略

第5章 市場概況

  • 通信産業の概要
  • 課金・カスタマーケアサービス
  • 通信産業用の課金システムの進化
  • 課金システムとクラウドコンピューティングの概略
  • 通信産業におけるOSS/BSSシステム
  • 通信産業におけるクラウドコンピューティングの市場機会
  • クラウド課金ソリューション・プロバイダーによるサービス
  • クラウドサービス・プロバイダーとしての通信ベンダー
  • クラウドユーザーとしての通信業者
  • クラウド上での課金

第6章 市場環境

  • 市場概要
  • 世界の通信料金請求 (課金) 市場
  • 世界のクラウド課金サービス市場
  • 世界のクラウド通信料金請求サービス市場
  • ファイブフォース分析

第7章 技術別の市場区分

第8章 地域区分

第9章 市場促進要因

第10章 促進要因の影響力

第11章 市場の課題

第12章 促進要因・課題の影響力

第13章 市場の動向

第14章 ベンダー環境

  • 競争シナリオ
  • 主要ベンダー分析
  • その他の有力ベンダー

第15章 考察

第16章 主要ベンダーの分析

  • Amdocs
  • CGI Systems
  • CSC
  • NetCracker
  • Oracle

第17章 付録

  • 略語集

第18章 Technavioについて

図表一覧

目次
Product Code: IRTNTR7498

Market demand for real-time and online billing processes

Technavio market research analysta's estimate, telecom cloud billing services reached a market size of USD 2.3 billion in 2014. The market is dominated by prepaid subscribers with close to 79% of GSM subscribers using these services. Most telecom operators cater to the requirements of this market. Currently, many telecom service providers are adopting a customer-centric business model to increase their prepaid customer base. As a result, they are combining multiple services and offering bundled services based on individual requirements.

Such business models require real-time billing for every individual service usage. Because of the customer-centric approach, the demand for bundled services is increasing rapidly in the prepaid customer segment. The market is experiencing the growing prevalence of many operation support systems (OSS)/ and business support systems (BSS) solutions that accommodate multiple services and a large subscriber base for real-time and online billing processes. As per the market forecast, most telecom operators are likely to shift to an online billing process for bill generation and payment receipt during the forecast period.

Research scope of the global telecom cloud billing services market

To calculate the market size, Technavio market research analysts have considered revenue generated from the sale of cloud billing services, that include subscription and update charges. The revenue from the following segments is considered:

  • Embedded billing
  • Convergent billing
  • D2C billing
  • Prepaid billing
  • Post-paid billing

Geographical segmentation of the global telecom cloud billing services market

  • APAC
  • Americas
  • EMEA

In terms of telecom billing, APAC leads the market with approximately 35% market share due to the increase in the number of mobile subscriptions in the region. In China, the increasing adoption of multiple telecom services by customers drives the market. In India, due to the increased competition, many communication service providers are providing flexible tariff plans and multiple services. The market scenario in APAC will present a significant opportunity for cloud billing services companies in the region through 2019.

Vendor landscape of the global telecom cloud billing services market

The increased usage of data services being provided by telecom operators has created a need for a robust billing system. Intense competition in the global telecom billing software market drives the adoption of telecom billing software. To counter the declining average revenue per user, telecom operators are expected to capitalize on value-added services (VAS). It is expected to emerge as a key revenue channels in developed markets such as North America and Europe.

  • Amdocs
  • CSC
  • CGI
  • NetCracker
  • Oracle

Other prominent vendors in the market include Amazon, Aria Systems, BMC Software, Cerillion, ChargeBee, Chargify, Cloudability, Comarch, Convergys, cVidya, Ericsson, IBM, Recurly, Redknee, SAP, Vindicia, and Zuora.

Key questions answered in the report

  • What are the key factors driving the telecom cloud billing services market?
  • What are the key market trends impacting the growth of the telecom cloud billing services market
  • What are the various opportunities and threats faced by the vendors in the telecom cloud billing services market?
  • Trending factors influencing the market shares for EMEA, APAC, and Americas?
  • Key outcome of the five forces analysis on the telecom cloud billing services market?
  • Growth forecast of the telecom cloud billing services market until 2019?

Technavio also offers customization on reports based on specific client requirement.

Table of Contents

PART 01: Executive summary

  • Highlights

PART 02: Scope of the report

  • Market overview
  • Offerings of the top vendors

PART 03: Market research methodology

  • Research methodology
  • Economic indicators

PART 04: Introduction

  • Key market highlights

PART 05: Market description

  • Telecommunication industry overview
  • Billing and customer care systems
  • Evolution of telecom billing systems
  • Introduction to billing systems and cloud computing
  • OSS/BSS system in telecom sector
  • Opportunities in cloud computing for telecom sector
  • Services offered by cloud billing solution providers
  • Telecom vendors as cloud service providers
  • Telecom operators as cloud users
  • Billing on cloud

PART 06: Market landscape

  • Market overview
  • Global telecom billing market
  • Global cloud billing services market
  • Global telecom cloud billing services market
  • Five forces analysis

PART 07: Market segmentation by technology

PART 08: Geographical segmentation

PART 09: Market drivers

PART 10: Impact of drivers

PART 11: Market challenges

PART 12: Impact of drivers and challenges

PART 13: Market trends

PART 14: Vendor landscape

  • Competitive analysis
  • Key vendor analysis
  • Other prominent vendors

PART 15: Insights

PART 16: Key vendor analysis

  • Amdocs
  • CGI Systems
  • CSC
  • NetCracker
  • Oracle

PART 17: Appendix

  • List of abbreviations

PART 18: Explore Technavio

List of Exhibits

  • Exhibit 01: Product offerings
  • Exhibit 02: Evolution of telecom billing systems
  • Exhibit 03: Segments of billing system
  • Exhibit 04: Workflow of billing in telecom sector
  • Exhibit 05: Telecom operators as cloud users
  • Exhibit 06: Global telecom billing market ($ billions)
  • Exhibit 07: Global cloud billing services market ($ billions)
  • Exhibit 08: Global telecom cloud billing services market ($ billions)
  • Exhibit 09: Five forces analysis
  • Exhibit 10: Global telecom cloud billing market by geography 2014 (percentage)
  • Exhibit 11: Impact of drivers
  • Exhibit 12: Impact of drivers and challenges
  • Exhibit 13: Amdocs: Business segmentation by revenue 2014
  • Exhibit 14: Amdocs: Business segmentation by revenue 2013 and 2014 ($ billions)
  • Exhibit 15: Amdocs: Geographical segmentation by revenue 2014
  • Exhibit 16: CGI: Business segmentation by revenue 2014
  • Exhibit 17: CGI: Business segmentation by revenue 2013 and 2014 ($ billions)
  • Exhibit 18: CGI: Geographical segmentation by revenue 2014
  • Exhibit 19: CSC: Business segmentation by revenue 2015
  • Exhibit 20: CSC: Business segmentation by revenue 2014 and 2015 ($ billions)
  • Exhibit 21: Oracle: Business segmentation by revenue 2014
  • Exhibit 22: Oracle: Business segmentation by revenue 2013 and 2014 ($ million)
  • Exhibit 23: Oracle: Geographical segmentation by revenue 2014
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