Product Code: IRTNTR6650
About Telecom Billing Outsourcing
The telecommunication sector is struggling because, despite overall growth, it faces reduction in average revenue per user (ARPU), stringent regulations, and competition from over the top (OTT) providers and new entrants such as Google that are entering the mobile virtual network operator (MVNO) space. Therefore, CEOs are looking for ways to control costs, find new revenue streams, improve efficiency, and integrate diverse operating systems.
Telecom players generally increase capital expenditure subject to substantial reduction in operating expenditure. They need to constantly improve quality and enhance customer service. To mitigate rise in expenditure, they turn to outsourcing to manage non-core business processes, customer care services, and infrastructural systems. Outsourcing has become an important tool to manage inefficiency and focus on core competencies.
Technavio's analysts forecast the global telecom billing outsourcing market to grow at a CAGR of 6% over the period 2014-2019.
Covered in this Report
This report provides an overview of the global telecom billing outsourcing market. The report also includes market segmentation based on geography.
Technavio's report, Global Telecom Billing Outsourcing Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the global telecom billing outsourcing market landscape and its growth prospects in the coming years. The report also includes profiles of key vendors operating in this market.
Key Vendors
- Alcatel-Lucent
- Amdocs
- Convergys
- Ericsson
- Fujitsu
- IBM
- TCS
- WNS
Other Prominent Vendors
- Accenture
- Auditel
- Cass information systems
- Cerillion Technologies
- Cisco Systems
- Comarch
- Comptel
- Comverse
- CSG Systems International
- ebillz
- Elitecore Technologies
- ESKADENIA Software
- First Source
- HCL
- Hitachi
- HP
- Huawei
- IBN Technologies
- Infosys
- Intec Telecom Systems
- LogNet Systems
- Martin Dawes Systems
- Microsoft
- Mind CTI
- NEC
- Nokia Siemens Networks
- Oracle
- Orga Systems
- OSG Billing Services
- Redknee Solutions
- SAP
- Tech Mahindra
- Telesens International
- TeleSpace
- T-Systems
- ZTE
- Zuora
Market Driver
- Increased Need for Better Revenue Management
- For a full, detailed list, view our report
Market Challenge
- Issues Related to Data Security
- For a full, detailed list, view our report
Market Trend
- Emergence of Cloud-based Billing Service
- For a full, detailed list, view our report
Key Questions Answered in this Report
- What will the market size be in 2019 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?
Table of Contents
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
- 03.1. Market Overview
- 03.2. Product and Services Offerings
04. Market Research Methodology
- 04.1. Market Research Process
- 04.2. Research Methodology
05. Introduction
06. Market Landscape
- 06.1. Market Overview
- 06.2. Services Offered by Telecom Operators
- 06.3. Types of Billing by Service
- 06.4. Telecom Billing Outsourcing Contracts
- 06.5. Market Size and Forecast
- 06.6. Five Forces Analysis
07. Market Segmentation by Geography
- 07.1.1. Americas
- 07.1.2. EMEA
- 07.1.3. APAC
08. Buying Criteria
09. Market Growth Drivers
10. Drivers and their Impact
11. Market Challenges
12. Impact of Drivers and Challenges
13. Market Trends
14. Trends and their Impact
15. Vendor Landscape
- 15.1. Competitive scenario
- 15.2. Major Vendors
- 15.3. Other Prominent Vendors
- 15.3.1. Cerillion Technologies
- 15.3.2. Comarch
- 15.3.3. Comptel
- 15.3.4. Comverse
- 15.3.5. CSG International
- 15.3.6. Elitecore Technologies
- 15.3.7. ESKADENIA Software
- 15.3.8. LogNet Systems
- 15.3.9. Martin Dawes Systems
- 15.3.10. Mind
- 15.3.11. Orga Systems
- 15.3.12. OSG Billing Services
- 15.3.13. Redknee Solutions
- 15.3.14. Telesens International
- 15.3.15. TeleSpace
16. Key Vendor Analysis
- 16.1. Alcatel-Lucent
- 16.1.1. Key Facts
- 16.1.2. Business Overview
- 16.1.3. Business Segmentation
- 16.1.4. Business Segmentation by Revenue 2012 and 2013
- 16.1.5. Geographical Segmentation by Revenue 2013
- 16.1.6. Business Strategy
- 16.1.7. Recent Developments
- 16.1.8. SWOT Analysis
- 16.2. Amdocs
- 16.2.1. Key Facts
- 16.2.2. Business Overview
- 16.2.3. Business Segmentation by Revenue 2013
- 16.2.4. Business Segmentation by Revenue 2012 and 2013
- 16.2.5. Geographical Segmentation by Revenue 2013
- 16.2.6. Business Strategy
- 16.2.7. Recent Developments
- 16.2.8. SWOT Analysis
- 16.3. Convergys
- 16.3.1. Key Facts
- 16.3.2. Business Overview
- 16.3.3. Market Segmentation by Revenue 2013
- 16.3.4. Market Segmentation by Revenue 2012 and 2013
- 16.3.5. Geographical Segmentation by Revenue 2013
- 16.3.6. Business Strategy
- 16.3.7. Recent Developments
- 16.3.8. SWOT Analysis
- 16.4. Ericsson
- 16.4.1. Key Facts
- 16.4.2. Business Overview
- 16.4.3. Business Segmentation by Revenue 2013
- 16.4.4. Geographical Segmentation by Revenue 2013
- 16.4.5. Business Strategy
- 16.4.6. Recent Developments
- 16.4.7. SWOT Analysis
- 16.5. Fujitsu
- 16.5.1. Key Facts
- 16.5.2. Business Overview
- 16.5.3. Business Segmentation by Revenue 2013
- 16.5.4. Business Segmentation by Revenue 2012 and 2013
- 16.5.5. Geographical Segmentation by Revenue 2013
- 16.5.6. Business Strategy
- 16.5.7. Recent Developments
- 16.5.8. SWOT Analysis
- 16.6. IBM
- 16.6.1. Key facts
- 16.6.2. Business overview
- 16.6.3. Business segmentation
- 16.6.4. business segmentation by revenue
- 16.6.5. Business segmentation by revenue 2013
- 16.6.6. Business segmentation by revenue 2012 and 2013
- 16.6.7. Geographical segmentation by revenue
- 16.6.8. Business strategy
- 16.6.9. Key developments
- 16.6.10. SWOT analysis
- 16.7. TCS
- 16.7.1. Key facts
- 16.7.2. Business overview
- 16.7.3. Business segmentation by revenue 2013
- 16.7.4. Business segmentation by revenue 2012 and 2013
- 16.7.5. Geographical segmentation by revenue 2013
- 16.7.6. Business Strategy
- 16.7.7. Recent developments
- 16.7.8. SWOT Analysis
- 16.8. WNS
- 16.8.1. Key Facts
- 16.8.2. Business Overview
- 16.8.3. Business Segmentation by Revenue
- 16.8.4. Geographical Segmentation by Revenue
- 16.8.5. Business Strategy
- 16.8.6. Recent Developments
- 16.8.7. SWOT Analysis
17. Other Reports in this Series
List of Exhibits
- Exhibit 1: Market Research Methodology
- Exhibit 2: Services Offered by Telecom Operators
- Exhibit 3: Types of Billing by Service
- Exhibit 4: Global Telecom Billing Outsourcing Market 2014-2019 ($ billions)
- Exhibit 5: Global Telecom Billing Outsourcing Market by Geography 2014
- Exhibit 6: Global Telecom Technology Coverage in 2014 and 2019
- Exhibit 7: Number of Mobile Phone Subscriptions Worldwide in 2014 (in millions)
- Exhibit 8: Alcatel-Lucent: Business Segmentation 2013
- Exhibit 9: Alcatel-Lucent: Business Segmentation by Revenue 2012 and 2013 ($ billion)
- Exhibit 10: Alcatel-Lucent: Geographical Segmentation by Revenue 2013
- Exhibit 11: Amdocs: Business Segmentation by Revenue 2013
- Exhibit 12: Amdocs: Business Segmentation by Revenue 2012 and 2013 ($ billion)
- Exhibit 13: Amdocs: Geographical Segmentation by Revenue 2013
- Exhibit 14: Convergys: Market Segmentation by Revenue 2013
- Exhibit 15: Convergys: Market Segmentation by Revenue 2012 and 2013 ($ million)
- Exhibit 16: Convergys: Geographical Segmentation by Revenue 2013
- Exhibit 17: Ericsson: Business Segmentation by Revenue 2013
- Exhibit 18: Ericsson: Geographical Segmentation by Revenue 2013
- Exhibit 19: Fujitsu: Business Segmentation by Revenue 2013
- Exhibit 20: Fujitsu: Business Segmentation by Revenue 2012 and 2013 ($ billion)
- Exhibit 21: Fujitsu: Geographical Segmentation by Revenue 2013
- Exhibit 22: IBM: business segmentation
- Exhibit 23: IBM: business segmentation by revenue 2013
- Exhibit 24: IBM: business segmentation by revenue 2013
- Exhibit 25: IBM: business segmentation by revenue 2012 and 2013 ($ million)
- Exhibit 26: IBM: geographical segmentation by revenue 2013
- Exhibit 27: TCS: business segmentation by revenue 2013
- Exhibit 28: TCS: business segmentation by revenue 2012 and 2013 ($ billion)
- Exhibit 29: TCS: Geographical segmentation by revenue 2013
- Exhibit 30: Business Segmentation of WNS by Revenue 2014
- Exhibit 31: Business Segmentation of WNS by Revenue 2013 and 2014
- Exhibit 32: Geographical Segmentation of WNS by Revenue 2014
