テレコムビリングアウトソーシングの世界市場：2020年～2024年

世界のテレコムビリングアウトソーシング市場は、収益管理の改善、戦略的コラボレーションとパートナーシップの増加、モバイル加入者の急増などが成長促進要因となり、予測期間中に約6％のCAGRで拡大する見込みです。ただし、オープンソースの通信課金ソリューションの可用性の脅威、データセキュリティとプライバシーの問題、規制上の課題などの要因により、予測期間中のテレコムビリングアウトソーシング業界の成長が妨げられる可能性があります。

当レポートでは、世界のテレコムビリングアウトソーシング市場について調査分析し、市場規模および成長率、市場動向、市場促進要因・課題、市場機会について検証するほか、主要ベンダーなどについて、体系的な情報を提供しています。

目次

第1章 エグゼクティブサマリー

第2章 調査範囲

• イントロダクション1
• イントロダクション2
• 米ドルの通貨換算レート

第3章 市場状況

• 市場のエコシステム
• 市場の特徴
• 市場セグメンテーション分析

第4章 市場規模

• 市場の定義
• 市場規模（2019年）
• 市場の見通し
• 市場規模および予測（2019年～2024年）

第5章 ファイブフォース分析

• バイヤーの交渉力
• サプライヤーの交渉力
• 新規参入の脅威
• 代替品の脅威
• 競争相手の脅威
• 市況

第6章 市場セグメンテーション：顧客タイプ別

• 市場セグメンテーション：顧客タイプ別
• 顧客タイプ別比較：市場規模および予測（2019年～2024年）
• ワイヤレス
• 固定回線
• 市場機会：顧客タイプ別

第7章 顧客情勢

第8章 地域別情勢

• 地域別セグメンテーション
• 地域別比較：市場規模および予測（2019年～2024年）
• アジア太平洋地域
• 欧州
• 北米
• 南米
• 中東・アフリカ地域
• 主要国
• 市場機会

第9章 意思決定の枠組み

第10章 成長要因と課題

• 市場成長要因
• 市場の課題

第11章 市場動向

• クラウドベースのビリングサービスの出現
• 請求一本化人気の高まり
• 次世代技術の進化

第12章 ベンダー情勢

• 概要
• 創造的破壊の状況
• 競争シナリオ

第13章 ベンダー分析

• 対象ベンダー
• ベンダー分類
• ベンダーの市場ポジショニング
• Accenture Plc
• Amdocs Ltd.
• Cerillion Plc
• Comarch SA
• Huawei Investment & Holding Co. Ltd.
• MIND CTI Ltd.
• Sterlite Technologies Ltd.
• Tata Consultancy Services Ltd.
• Telefonaktiebolaget LM Ericsson
• WNS Holdings Ltd.

第14章 付録

• 調査方法
• 略語のリスト
• ベンダーの市場ポジショニングの定義

第15章 TECHNAVIOについて

LIST OF EXHIBITS:

• Exhibit 01: Global information technology (IT) services market
• Exhibit 02: Segments of global information technology (IT) services market
• Exhibit 03: Market characteristics
• Exhibit 04: Market segments
• Exhibit 05: Market definition - Inclusions and exclusions checklist
• Exhibit 06: Market size 2019
• Exhibit 07: Global market: Size and forecast 2019-2024 ($ millions)
• Exhibit 08: Global market: Year-over-year growth 2020-2024 (%)
• Exhibit 09: Five forces analysis 2019
• Exhibit 10: Five forces analysis 2024
• Exhibit 11: Bargaining power of buyers
• Exhibit 12: Bargaining power of suppliers
• Exhibit 13: Threat of new entrants
• Exhibit 14: Threat of substitutes
• Exhibit 15: Threat of rivalry
• Exhibit 16: Market condition - Five forces 2019
• Exhibit 17: Customer type - Market share 2019-2024 (%)
• Exhibit 18: Comparison by customer type
• Exhibit 19: Wireless - Market size and forecast 2019-2024 ($ millions)
• Exhibit 20: Wireless - Year-over-year growth 2020-2024 (%)
• Exhibit 21: Fixed line - Market size and forecast 2019-2024 ($ millions)
• Exhibit 22: Fixed line - Year-over-year growth 2020-2024 (%)
• Exhibit 23: Market opportunity by customer type
• Exhibit 24: Customer landscape
• Exhibit 25: Market share by geography 2019-2024 (%)
• Exhibit 26: Geographic comparison
• Exhibit 27: APAC - Market size and forecast 2019-2024 ($ millions)
• Exhibit 28: APAC - Year-over-year growth 2020-2024 (%)
• Exhibit 29: Europe - Market size and forecast 2019-2024 ($ millions)
• Exhibit 30: Europe - Year-over-year growth 2020-2024 (%)
• Exhibit 31: North America - Market size and forecast 2019-2024 ($ millions)
• Exhibit 32: North America - Year-over-year growth 2020-2024 (%)
• Exhibit 33: South America - Market size and forecast 2019-2024 ($ millions)
• Exhibit 34: South America - Year-over-year growth 2020-2024 (%)
• Exhibit 35: MEA - Market size and forecast 2019-2024 ($ millions)
• Exhibit 36: MEA - Year-over-year growth 2020-2024 (%)
• Exhibit 37: Key leading countries
• Exhibit 38: Market opportunity
• Exhibit 39: Impact of drivers and challenges
• Exhibit 40: Vendor landscape
• Exhibit 41: Landscape disruption
• Exhibit 42: Vendors covered
• Exhibit 43: Vendor classification
• Exhibit 44: Market positioning of vendors
• Exhibit 45: Accenture Plc - Vendor overview
• Exhibit 46: Accenture Plc - Business segments
• Exhibit 47: Accenture Plc - Organizational developments
• Exhibit 48: Accenture Plc - Geographic focus
• Exhibit 49: Accenture Plc - Segment focus
• Exhibit 50: Accenture Plc - Key offerings
• Exhibit 51: Amdocs Ltd. - Vendor overview
• Exhibit 52: Amdocs Ltd. - Organizational developments
• Exhibit 53: Amdocs Ltd. - Geographic focus
• Exhibit 54: Amdocs Ltd. - Key offerings
• Exhibit 55: Cerillion Plc - Vendor overview
• Exhibit 56: Cerillion Plc - Business segments
• Exhibit 57: Cerillion Plc - Organizational developments
• Exhibit 58: Cerillion Plc - Geographic focus
• Exhibit 59: Cerillion Plc - Segment focus
• Exhibit 60: Cerillion Plc - Key offerings
• Exhibit 61: Comarch SA - Vendor overview
• Exhibit 62: Comarch SA - Business segments
• Exhibit 63: Comarch SA - Organizational developments
• Exhibit 64: Comarch SA - Geographic focus
• Exhibit 65: Comarch SA - Segment focus
• Exhibit 66: Comarch SA - Key offerings
• Exhibit 67: Huawei Investment & Holding Co. Ltd. - Vendor overview
• Exhibit 68: Huawei Investment & Holding Co. Ltd. - Business segments
• Exhibit 69: Huawei Investment & Holding Co. Ltd. - Organizational developments
• Exhibit 70: Huawei Investment & Holding Co. Ltd. - Geographic focus
• Exhibit 71: Huawei Investment & Holding Co. Ltd. - Segment focus
• Exhibit 72: Huawei Investment & Holding Co. Ltd. - Key offerings
• Exhibit 73: MIND C.T.I. Ltd. - Vendor overview
• Exhibit 74: MIND C.T.I. Ltd. - Organizational developments
• Exhibit 75: MIND C.T.I. Ltd. - Geographic focus
• Exhibit 76: MIND C.T.I. Ltd. - Key offerings
• Exhibit 77: Sterlite Technologies Ltd. - Vendor overview
• Exhibit 78: Sterlite Technologies Ltd. - Organizational developments
• Exhibit 79: Sterlite Technologies Ltd. - Geographic focus
• Exhibit 80: Sterlite Technologies Ltd. - Key offerings
• Exhibit 81: Tata Consultancy Services Ltd. - Vendor overview
• Exhibit 82: Tata Consultancy Services Ltd. - Business segments
• Exhibit 83: Tata Consultancy Services Ltd. - Organizational developments
• Exhibit 84: Tata Consultancy Services Ltd. - Geographic focus
• Exhibit 85: Tata Consultancy Services Ltd. - Segment focus
• Exhibit 86: Tata Consultancy Services Ltd. - Key offerings
• Exhibit 87: Telefonaktiebolaget LM Ericsson - Vendor overview
• Exhibit 88: Telefonaktiebolaget LM Ericsson - Business segments
• Exhibit 89: Telefonaktiebolaget LM Ericsson - Organizational developments
• Exhibit 90: Telefonaktiebolaget LM Ericsson - Geographic focus
• Exhibit 91: Telefonaktiebolaget LM Ericsson - Segment focus
• Exhibit 92: Telefonaktiebolaget LM Ericsson - Key offerings
• Exhibit 93: WNS Holdings Ltd. - Vendor overview
• Exhibit 94: WNS Holdings Ltd. - Business segments
• Exhibit 95: WNS Holdings Ltd. - Organizational developments
• Exhibit 96: WNS Holdings Ltd. - Geographic focus
• Exhibit 97: WNS Holdings Ltd. - Segment focus
• Exhibit 98: WNS Holdings Ltd. - Key offerings
• Exhibit 99: Validation techniques employed for market sizing
• Exhibit 100: Definition of market positioning of vendors

About this market

Technavio's telecom billing outsourcing market analysis considers sales from both wireless and fixed-line customer types. Our study also finds the sales of telecom billing outsourcing in APAC, Europe, North America, South America, and MEA. In 2019, the wireless segment had a significant market share, and this trend is expected to continue over the forecast period. Factors such as increasing investment in 4G/5G technologies to improve network communication infrastructure and the demand for high-quality service by end-users will play a significant role in the wireless segment to maintain its market position. Also, our global telecom billing outsourcing market report looks at factors such as need for better revenue management, rise in strategic collaboration and partnerships, and rapid growth in mobile subscribers. However, threat of availability of open-source telecom billing solutions, data security and privacy issues, and regulatory challenges may hamper the growth of the telecom billing outsourcing industry over the forecast period.

Overview

Rapid growth in mobile subscribers

The growing consumer demand for high-quality services is compelling telecommunication service providers to offer multiple product catalogs, such as a combination of voice, data, and text. With the rise in the number of unique mobile subscribers, billing process management is becoming more challenging for telecommunication service providers. The adoption of IoT devices, the growing use of social networking sites, the popularity of e-commerce, and the implementation of automation across end-user industries has led to the rise in mobile data traffic. The rise in mobile subscribers will lead to the expansion of the global telecom billing outsourcing market at a CAGR of almost 6% during the forecast period.

Rising popularity of convergent billing

Convergent billing, also known as convergent charging, is a solution used in the telecommunications industry to consolidate all service charges onto a single customer invoice. Increasing customer demand for receiving a single invoice and a unified view of account of services opted is driving telecom companies to adopt convergent billing systems in billing management services. Converged telecom billing solutions are used as a single interface by service providers to manage billing for multiple services. This development is expected to have a positive impact on the overall market growth.

For the detailed list of factors that will drive the global telecom billing outsourcing market during the forecast period 2020-2024, view our report.

Competitive Landscape

With the presence of a few major players, the global telecom billing outsourcing market is concentrated. Technavio's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of a few leading telecom billing outsourcing manufacturers, that include Accenture Plc, Amdocs Ltd., Cerillion Plc, Comarch SA, Huawei Investment & Holding Co. Ltd., MIND C.T.I. Ltd., Sterlite Technologies Ltd., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, and WNS Holdings Ltd.

Also, the telecom billing outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage on all forthcoming growth opportunities.

TABLE OF CONTENTS

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

• 2.1 Preface
• 2.2 Preface
• 2.3 Currency conversion rates for US$

PART 03: MARKET LANDSCAPE

• Market ecosystem
• Market characteristics
• Market segmentation analysis

PART 04: MARKET SIZING

• Market definition
• Market sizing 2019
• Market outlook
• Market size and forecast 2019-2024

PART 05: FIVE FORCES ANALYSIS

• Bargaining power of buyers
• Bargaining power of suppliers
• Threat of new entrants
• Threat of substitutes
• Threat of rivalry
• Market condition

PART 06: MARKET SEGMENTATION BY CUSTOMER TYPE

• Market segmentation by customer type
• Comparison by customer type
• Wireless - Market size and forecast 2019-2024
• Fixed line - Market size and forecast 2019-2024
• Market opportunity by customer type

PART 07: CUSTOMER LANDSCAPE

PART 08: GEOGRAPHIC LANDSCAPE

• Geographic segmentation
• Geographic comparison
• APAC - Market size and forecast 2019-2024
• Europe - Market size and forecast 2019-2024
• North America - Market size and forecast 2019-2024
• South America - Market size and forecast 2019-2024
• MEA - Market size and forecast 2019-2024
• Key leading countries
• Market opportunity

PART 09: DECISION FRAMEWORK

PART 10: DRIVERS AND CHALLENGES

• Market drivers
• Market challenges

PART 11: MARKET TRENDS

• Emergence of cloud-based billing services
• Rising popularity of convergent billing
• Evolution of next-generation technologies

PART 12: VENDOR LANDSCAPE

• Overview
• Landscape disruption
• Competitive scenario

PART 13: VENDOR ANALYSIS

• Vendors covered
• Vendor classification
• Market positioning of vendors
• Accenture Plc
• Amdocs Ltd.
• Cerillion Plc
• Comarch SA
• Huawei Investment & Holding Co. Ltd.
• MIND C.T.I. Ltd.
• Sterlite Technologies Ltd.
• Tata Consultancy Services Ltd.
• Telefonaktiebolaget LM Ericsson
• WNS Holdings Ltd.

PART 14: APPENDIX

• Research methodology
• List of abbreviations
• Definition of market positioning of vendors

PART 15: EXPLORE TECHNAVIO