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市場調査レポート

問題管理ソフトウェアの世界市場

Global Problem Management Software Market 2014-2018

発行 TechNavio (Infiniti Research Ltd.) 商品コード 317314
出版日 ページ情報 英文 65 Pages
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問題管理ソフトウェアの世界市場 Global Problem Management Software Market 2014-2018
出版日: 2014年10月22日 ページ情報: 英文 65 Pages
概要

問題管理ソフトウェアは重要なサポートソフトウェアのひとつで、主にリクエストを分析して再発パターンを検知し、問題の根本的原因を診断するのが役割です。問題管理ソフトウェアによって企業はサービスの混乱による事業への影響を最小限にし、将来の混乱を防ぐことができます。

当レポートでは、専門家の考察に基づく市場の分析を中心に、南北アメリカ、アジア太平洋、欧州・中東・アフリカ地域の市場展望や成長の見込み、重要ベンダーの分析などについて取り上げています。

第1章 エグゼクティブサマリー

第2章 略語集

第3章 調査の対象

  • 市場概要
  • 提供製品

第4章 市場調査手法

  • 市場調査プロセス
  • 調査手法

第5章 イントロダクション

第6章 市場の展望

  • 市場の定義
  • 問題管理ソフトウェアの目的
  • 問題管理のワークフロー
  • 市場の規模と予測
  • ファイブフォース分析

第7章 地域的分類

  • 地域的分類による問題管理ソフトウェアの世界市場

第8章 主なけん引国

  • 米国
  • ドイツ
  • 日本

第9章 購買基準

第10章 市場の成長活性因子

第11章 活性因子とその影響

第12章 市場の課題

第13章 活性因子の影響と課題

第14章 市場の動向

第15章 動向とその影響

第16章 ベンダーの展望

  • 競争のシナリオ
    • 主なニュース
    • 合併吸収
  • 市場シェアの分析
  • その他の重要ベンダー

第17章 主なベンダーの分析

  • Alcatel-Lucent
  • CA Technologies
  • HP
  • ServiceNow
  • Zoho

第18章 関連レポート

目次
Product Code: IRTNTR4451

About Problem Management Software

Problem management software is one of the key support software, focusing primarily on proactively analyzing requests to detect a recurring pattern and diagnosing the underlying root cause for an issue. Problem management software helps organizations minimize the business impact of service disruptions, and prevent future disruptions. This software also helps IT investigate the root cause of an incident through structured problem analysis, and then document solutions and workarounds in the knowledge base. Trend analysis and periodic service configuration reviews also help to prevent the future disruptions, and IT can right-click from within any record in problem management to proactively schedule changes that remediate any issues.

TechNavio's analysts forecast the Global Problem Management Software market to grow at a CAGR of 5.9 percent over the period 2013-2018.

Covered in this Report

This report covers the quantitative and qualitative aspects of the Global Problem Management Software market during the period 2014-2018. To calculate the market size, the report considers the revenue generated by the vendors in the market. The report considers the market segmentation in terms of deployment type and geography.

TechNavio's report, the Global Problem Management Software Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the APAC and EMEA region; it also covers the Global Problem Management Software market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key Countries

  • Americas
  • APAC
  • EMEA

Key Vendors

  • Alcatel-Lucent
  • CA
  • HP
  • ServiceNow
  • Zoho

Other Prominent Vendors

  • BMC Software
  • Cherwell Software
  • IBM
  • LANDESK

Market Driver

  • Need to Comply with Regulatory Requirements
  • For a full, detailed list, view our report

Market Challenge

  • Lack of Experienced Professionals
  • For a full, detailed list, view our report

Market Trend

  • Increased Adoption of Cloud-based Solutions
  • For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Market Landscape

  • 06.1. Market Definition
  • 06.2. Objectives of Problem Management Software
  • 06.3. Workflow of Problem Management
  • 06.4. Market Size and Forecast
  • 06.5. Five Forces Analysis

07. Geographical Segmentation

  • 07.1. Global Problem Management Software Market by Geographical Segmentation 2013-2018

08. Key Leading Countries

  • USA
  • Germany
  • Japan

09. Buying Criteria

10. Market Growth Drivers

11. Drivers and their Impact

12. Market Challenges

13. Impact of Drivers and Challenges

14. Market Trends

15. Trends and their Impact

16. Vendor Landscape

  • 16.1. Competitive Scenario
    • 16.1.1. Key News
    • 16.1.2. Mergers and Acquisitions
  • 16.2. Market Share Analysis 2013
  • 16.3. Other Prominent Vendors

17. Key Vendor Analysis

  • 17.1. Alcatel-Lucent
    • 17.1.1. Key Facts
    • 17.1.2. Business Overview
    • 17.1.3. Business Segmentation
    • 17.1.4. Business Segmentation by Revenue 2012 and 2013
    • 17.1.5. Geographical Segmentation by Revenue 2013
    • 17.1.6. Business Strategy
    • 17.1.7. Recent Developments
    • 17.1.8. SWOT Analysis
  • 17.2. CA Technologies
    • 17.2.1. Key Facts
    • 17.2.2. Business Overview
    • 17.2.3. Business Segmentation by Revenue 2013
    • 17.2.4. Business Segmentation by Revenue 2012 and 2013
    • 17.2.5. Geographical Segmentation by Revenue 2013
    • 17.2.6. Business Strategy
    • 17.2.7. Recent Developments
    • SWOT Analysis
  • 17.3. HP
    • 17.3.1. Key Facts
    • 17.3.2. Business Overview
    • 17.3.3. Business Segmentation by Revenue 2013
    • 17.3.4. Business Segmentation by Revenue 2012 and 2013
    • 17.3.5. Geographical Segmentation by Revenue 2013
    • 17.3.6. Business Strategy
    • 17.3.7. Recent Developments
    • 17.3.8. SWOT Analysis
    • 17.3.9. Strengths
    • 17.3.10. Weaknesses
    • 17.3.11. Opportunities
    • 17.3.12. Threats
  • 17.4. ServiceNow
    • 17.4.1. Key Facts
    • 17.4.2. Business Overview
    • 17.4.3. Business Segmentation by Revenue 2013
    • 17.4.4. Products Segmentation by Revenue 2012 and 2013
    • 17.4.5. Geographical Segmentation by Revenue 2013
    • 17.4.6. Recent Developments
    • 17.4.7. SWOT Analysis
  • 17.5. Zoho
    • 17.5.1. Key Facts
    • 17.5.2. Business Overview
    • 17.5.3. Recent Developments
    • 17.5.4. SWOT Analysis

18. Other Reports in this Series

List of Exhibit

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Flowchart of Problem Management Process
  • Exhibit 3: Global Problem Management Software Market 2013-2018 (US$ billion)
  • Exhibit 4: Global Phablet Market by Geographic Segmentation 2013
  • Exhibit 5: Global Phablet Market by Geographic Segmentation 2013-2018
  • Exhibit 6: Market Share of Vendors' in 2013
  • Exhibit 7: Alcatel-Lucent: Business Segmentation 2013
  • Exhibit 8: Alcatel-Lucent: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
  • Exhibit 9: Alcatel-Lucent: Geographical Segmentation by Revenue 2013
  • Exhibit 10: CA Technologies: Business Segmentation by Revenue 2013
  • Exhibit 11: CA Technologies: Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 12: CA Technologies: Geographical Segmentation by Revenue 2013
  • Exhibit 13: HP: Business Segmentation by Revenue 2013
  • Exhibit 14: HP: Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 15: HP: Geographical Segmentation by Revenue 2013
  • Exhibit 16: ServiceNow: Business Segmentation by Revenue 2013
  • Exhibit 17: ServiceNow: Product Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 18: ServiceNow: Geographical Segmentation by Revenue 2013
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