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市場調査レポート

世界の製造業向けBPO市場の将来動向

Global BPO Market in Manufacturing Segment 2014-2018

発行 TechNavio (Infiniti Research Ltd.) 商品コード 316405
出版日 ページ情報 英文 68 Pages
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世界の製造業向けBPO市場の将来動向 Global BPO Market in Manufacturing Segment 2014-2018
出版日: 2014年10月15日 ページ情報: 英文 68 Pages
概要

BPO(ビジネスプロセス・アウトソーシング)とはアウトソーシングサービスの一種で、企業のビジネスプロセスの一部をその領域に特化したサードパーティ・ベンダーに委託する、というものです。業務の一部を外部企業に外注化することで、自社の中核業務に専念して、業務効率の改善・競争力の強化などを達成できる、という効果的な戦略です。ディスクリート・プロセス製造業の双方で、今後はBPO分野への投資が拡大する、と期待されています。

当レポートでは、全世界の製造業向けBPO市場について分析し、市場の概要や構造、市場規模の動向(今後5年間の予測値)、用途別・地域別の詳細動向、市場の促進・抑制要因とその影響力、主要企業のプロファイル、今後の市場機会などを調査・考察しております。

第1章 エグゼクティブサマリー

第2章 略語リスト

第3章 調査範囲

  • 市場概要
  • 主なサービス

第4章 市場調査手法

  • 市場調査プロセス
  • 調査手法

第5章 イントロダクション

第6章 市場情勢

  • 市場概要
  • 市場規模・予測

第7章 ファイブフォース分析

第8章 活用分野別の市場区分

  • HR(人事管理)アウトソーシング市場
  • F&A(財務・会計)アウトソーシング市場
  • CRM(顧客関係管理)アウトソーシング市場

第9章 地理区分

第10章 購入基準

第11章 市場成長因子

第12章 成長因子とその影響

第13章 市場の課題

第14章 成長因子と課題の影響

第15章 市場動向

第16章 動向とその影響

第17章 ベンダー情勢

  • 競合シナリオ
  • 市場シェア分析
  • その他の有力ベンダー

第18章 主要ベンダーの分析

  • Capgemini
    • 主要データ
    • 事業概要
    • 部門別の売上高
    • 地域別の売上高
    • 事業戦略
    • 最近の発展動向
    • SWOT分析
  • HCL Technologies
  • Infosys
  • Wipro

第19章 関連レポート

図表一覧

目次
Product Code: IRTNTR4284

About Global BPO Market of Manufacturing Segment

BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in required domains. It is an effective strategy of delegating one or more business activities to external companies (vendors), which, in turn, administer and manage the selected activity, based on defined and measurable performance criteria. It helps client firms to increase their operational efficiency, concentrate on their core competencies, reduce time to market, obtain access to fresh talent and experience along with latest technologies, and build an organization with an economical cost structure in the long run. Both Discrete and Process Manufacturing industries are expected to invest in the BPO sector during the forecast period.

TechNavio's analysts forecast the Global BPO market of Manufacturing Segment to grow at a CAGR of 4.22 percent over the period 2013-2018.

Covered in this Report

The Global BPO market of Manufacturing Segment can be segmented into three divisions: HR Outsourcing, F&A Outsourcing and CRM Outsourcing. This report provides information about the market share of the Global BPO market of Manufacturing Segment by application. The report also provides information about the end-user segmentation of the Global BPO market of Manufacturing Segment.

TechNavio's report, the Global BPO Market of Manufacturing Segment 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. This report covers the Global BPO market of Manufacturing Segment landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key Vendors

  • Capgemini
  • Infosys
  • Wipro
  • HCL Technologies

Other Prominent Vendors

  • Accenture
  • Aditya Birla Minacs
  • Tech Mahindra
  • Serco Group
  • Iqor
  • WNS
  • 3i Infotech

Market Driver

  • Reduction in Operational Costs

For a full, detailed list, view our report

Market Challenge

  • Shortage of Skilled Workforce

For a full, detailed list, view our report

Market Trend

  • New Outsourcing Locations

For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Service Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Market Landscape

  • 06.1. Market Overview
  • 06.2. Market Size and Forecast

07. Five Forces Analysis

08. Market Segmentation by Application

  • 08.1. Global HR Outsourcing market
    • 08.1.1. Market Size and Forecast
  • 08.2. Global F&A Outsourcing Market
    • 08.2.1. Market Size and Forecast
  • 08.3. Global CRM Outsourcing Market
    • 08.3.1. Market Size and Forecast

09. Geographical Segmentation

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

  • 17.1. Competitive Scenario
  • 17.2. Market Share Analysis 2013
  • 17.3. Other Prominent Vendors

18. Key Vendor Analysis

  • 18.1. Capgemini
    • 18.1.1. Key Facts
    • 18.1.2. Business Overview
    • 18.1.3. Business Segmentation by Revenue 2013
    • 18.1.4. Business Segmentation by Revenue 2012 and 2013
    • 18.1.5. Geographical Segmentation by Revenue 2013
    • 18.1.6. Business Strategy
    • 18.1.7. Recent Developments
    • 18.1.8. SWOT Analysis
  • 18.2. HCL Technologies
    • 18.2.1. Key Facts
    • 18.2.2. Business Overview
    • 18.2.3. Business Segmentation by Revenue 2013
    • 18.2.4. Business Segmentation by Revenue 2012 and 2013
    • 18.2.5. Geographical Segmentation by Revenue 2013
    • 18.2.6. Business Strategy
    • 18.2.7. Recent Developments
    • 18.2.8. SWOT Analysis
  • 18.3. Global BPO Market of Manufacturing Segment
    • 18.3.1. Key Facts
    • 18.3.2. Business Overview
    • 18.3.3. Business Segmentation by Revenue 2014
    • 18.3.4. Business Segmentation by Revenue 2013 and 2014
    • 18.3.5. Geographical Segmentation by Revenue 2014
    • 18.3.6. Business Strategy
    • 18.3.7. Recent Developments
    • 18.3.8. SWOT Analysis
    • 18.3.9. Strengths
    • 18.3.10. Weaknesses
    • 18.3.11. Opportunities
    • 18.3.12. Threats
  • 18.4. Wipro
    • 18.4.1. Key Facts
    • 18.4.2. Business Overview
    • 18.4.3. Business Segmentation by Revenue 2014
    • 18.4.4. Business Segmentation by Revenue 2013 and 2014
    • 18.4.5. Geographical Segmentation by Revenue 2014
    • 18.4.6. Business Strategy
    • 18.4.7. Recent Developments
    • 18.4.8. SWOT Analysis
    • 18.4.9. Strengths
    • 18.4.10. Weaknesses
    • 18.4.11. Opportunities
    • 18.4.12. Threats

19. Other Reports in this Series

List of Exhibits:

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Global BPO sector in manufacturing market
  • Exhibit 3: Global BPO Sector in Manufacturing market 2013-2018 (US$ billion)
  • Exhibit 4: Global BPO sector in manufacturing market 2013
  • Exhibit 5: Application Segmentation of Global BPO sector in manufacturing market 2013-2018
  • Exhibit 6: Global HR Outsourcing market 2013-2018 (US$ billion)
  • Exhibit 7: Global F&A Outsourcing Market 2013-2018 (US$ billion)
  • Exhibit 8: Global CRM Outsourcing Market 2013-2018 (US$ billion)
  • Exhibit 9: Global BPO segment in Manufacturing market by Geography 2014-2018
  • Exhibit 10: Capgemini: Business Segmentation by Revenue 2013
  • Exhibit 11: Capgemini: Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 12: Capgemini: Geographical Segmentation by Revenue 2013
  • Exhibit 13: HCL Technologies : Business Segmentation by Revenue 2013
  • Exhibit 14: HCL Technologies : Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 15: HCL Technologies: Geographical Segmentation by Revenue 2013
  • Exhibit 16: Global BPO segment of Manufacturing market: Business Segmentation by Revenue 2014
  • Exhibit 17: Global BPO segment of Manufacturing market: Business Segmentation by Revenue 2013 and 2014 (US$ billion)
  • Exhibit 18: Global BPO segment of Manufacturing market: Geographical Segmentation by Revenue 2014
  • Exhibit 19: Wipro: Business Segmentation by Revenue 2014
  • Exhibit 20: Wipro: Business Segmentation by Revenue 2013 and 2014 (US$ billion)
  • Exhibit 21: Wipro: Geographical Segmentation by Revenue 2014
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