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市場調査レポート

保険BPOの世界市場

Global Insurance Business Process Outsourcing (BPO) Market 2014-2018

発行 TechNavio (Infiniti Research Ltd.) 商品コード 312459
出版日 ページ情報 英文 79 Pages
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保険BPOの世界市場 Global Insurance Business Process Outsourcing (BPO) Market 2014-2018
出版日: 2014年09月10日 ページ情報: 英文 79 Pages
概要

保険BPO(ビジネス・プロセス・アウトソーシング)は、銀行・金融サービス・保険(BFSI)BPOの二次分類のひとつです。BPOサービスプロバイダの中には世界的な金融機関や証券保管機関のサポートをしている会社もあります。保険業の価値連鎖は、製品の開発、マーケティング、管理、資産管理、クレーム処理から成っています。保険BPOは、組織の事業プロセスを保険分野の専門知識を持つ第三者のベンダーと下請け契約を結ぶというアウトソーシングの一分野です。

当レポートでは、保険BPO市場の考察や専門家の意見、展望や今後の予測、主要ベンダーの分析などについて取り上げています。

第1章 エグゼクティブサマリー

第2章 略語集

第3章 調査の対象

  • 市場概要
  • 提供製品

第4章 市場調査手法

  • 市場調査プロセス
  • 調査手法

第5章 イントロダクション

第6章 市場の展望

  • 市場の概要
  • 市場の規模と予測
  • ファイブフォース分析

第7章 サービス別市場分類

  • サービス別に見る保険BPOの世界市場(2013〜2018年)
  • 不動産・傷害サービス別に見る保険BPOの世界市場
    • 市場の規模と予測
  • 生命・年金サービス別に見る保険BPOの世界市場
    • 市場の規模と予測

第8章 地理的分類

  • 地理的分類から見る保険BPOの世界市場
  • 欧州・中東・アフリカ地域の保険BPO市場
    • 市場の規模と分類
  • 南北アメリカ地域の保険BPO市場
    • 市場の規模と分類
  • アジア太平洋地域の保険BPO市場
    • 市場の規模と分類

第9章 主要国

  • 米国
  • 英国

第10章 購買基準

第11章 市場の成長活性因子

第12章 活性因子とその影響

第13章 市場の課題

第14章 活性因子の影響と課題

第15章 市場の動向

第16章 動向とその影響

第17章 ベンダーの展望

  • 競争のシナリオ
  • 市場シェアの分析(2013年)
  • その他の重要ベンダー
    • Accenture
    • CSC
    • Cognizant
    • HCL
    • Infosys
    • Syntel
    • Wipro
    • Xerox

第18章 主なベンダーの分析

  • EXL
  • Genpact
  • TCS

第19章 関連レポート

目次
Product Code: IRTNTR4095

About Insurance BPO

Insurance BPO is a sub-segment of the Banking, Financial Services, and Insurance (BFSI) BPO segment. BPO service providers support some of the leading financial institutions and custodians in the world. The value chain of the Insurance industry comprises of product development, marketing, administration, asset management, and claims management. Insurance BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in the insurance domain. It can be defined as delegating one or more business activities to external companies (vendors), which, in turn, administer and manage the selected activity, based on defined and measurable performance criteria. It helps clients increase operational efficiency, concentrate on their core competencies, reduce time-to-market, obtain access to fresh talent and experience along with latest technologies, and build an organization with an economical cost structure.

TechNavio's analysts forecast the Global Insurance BPO market to grow at a CAGR of 5.19 percent over the period 2013-2018.

Covered in this Report

The Global Insurance BPO market can be segmented on the basis of BPO services into the following: Property and Casualty and Life and Pension. The report also discusses in detail the market spending across these two segments and key geographical regions in the market.

TechNavio's report, the Global Insurance BPO Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report also covers the Global Insurance BPO market landscape and its growth prospects in the coming years and also includes a discussion of the key vendors operating in this market.

Key Regions

  • Americas
  • APAC
  • EMEA

Key Vendors

  • EXL Services Holdings
  • Genpact
  • TCS
  • WNS Holdings

Other Prominent Vendors

  • Accenture
  • Capita
  • Cognizant
  • Computer Sciences
  • Dell
  • HCL
  • iGate
  • Infosys
  • MphasiS
  • Serco Group
  • Sutherland Global Services
  • Syntel
  • Tech Mahindra
  • Wipro
  • Xchanging
  • Xerox

Market Driver

  • Cost Effective Operations

For a full, detailed list, view our report

Market Challenge

  • Data Security

For a full, detailed list, view our report

Market Trend

  • Outsourcing of Complex Processes

For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Market Landscape

  • 06.1. Market Overview
  • 06.2. Market Size and Forecast
  • 06.3. Five Forces Analysis

07. Market Segmentation by Service

  • 07.1. Global Insurance BPO Market by Service 2013-2018
  • 07.2. Global Insurance BPO Market by Property and Casualty Service
    • 07.2.1. Market Size and Forecast
  • 07.3. Global Insurance BPO Market by Life and Pension Service
    • 07.3.1. Market Size and Forecast

08. Geographical Segmentation

  • 08.1. Global Insurance BPO Market by Geographical Segmentation
  • 08.2. Insurance BPO Market in the EMEA Region
    • 08.2.1. Market Size and Forecast
  • 08.3. Insurance BPO Market in the Americas Region
    • 08.3.1. Market Size and Forecast
  • 08.4. Insurance BPO Market in the APAC
    • 08.4.1. Market Size and Forecast

09. Key Leading Countries

  • 09.1. US
  • 09.2. UK

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

  • 17.1. Competitive Scenario
  • 17.2. Market Share Analysis 2013
  • 17.3. Other Prominent Vendors
    • 17.3.1. Accenture
    • 17.3.2. CSC
    • 17.3.3. Cognizant
    • 17.3.4. HCL
    • 17.3.5. Infosys
    • 17.3.6. Syntel
    • 17.3.7. Wipro
    • 17.3.8. Xerox

18. Key Vendor Analysis

  • 18.1. EXL
    • 18.1.1. Key Facts
    • 18.1.2. Business Overview
    • 18.1.3. Business Segmentation by Revenue 2013
    • 18.1.4. Business Segmentation by Revenue 2013 and 2012
    • 18.1.5. Geographical Segmentation by Revenue 2013
    • 18.1.6. Business Strategy
    • 18.1.7. Recent Developments
    • 18.1.8. SWOT Analysis
  • 18.2. Genpact
    • 18.2.1. Key Facts
    • 18.2.2. Business Overview
    • 18.2.3. Services Segmentation by Revenue 2013
    • 18.2.4. Services Segmentation by Revenue 2012 and 2013
    • 18.2.5. Geographical Segmentation by Revenue 2013
    • 18.2.6. Business Strategy
    • 18.2.7. Recent Developments
    • 18.2.8. SWOT Analysis
  • 18.3. TCS
    • 18.3.1. Key Facts
    • 18.3.2. Business Overview
    • 18.3.3. Business Segmentation by Revenue 2013
    • 18.3.4. Business Segmentation by Revenue 2012 and 2013
    • 18.3.5. Geographical Segmentation by Revenue 2013
    • 18.3.6. Business Strategy
    • 18.3.7. Recent Developments
    • 18.3.8. SWOT Analysis
  • 18.4. WNS
    • 18.4.1. Key Facts
    • 18.4.2. Business Overview
    • 18.4.3. Business Segmentation by Revenue 2014
    • 18.4.4. Business Segmentation by Revenue 2014 and 2013
    • 18.4.5. Geographical Segmentation by Revenue 2014
    • 18.4.6. Business Strategy
    • 18.4.7. Recent Developments
    • 18.4.8. SWOT Analysis

19. Other Reports in this Series

List of Exhibits:

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Global Insurance BPO Market Overview
  • Exhibit 3: Global Insurance BPO Market, 2013-2018 (US$ billion)
  • Exhibit 4: Global Insurance BPO Market Segmentation by Service, 2013
  • Exhibit 5: Global Insurance BPO Market Segmentation by Service, 2013 and 2018
  • Exhibit 6: Global Insurance BPO Market by Property and Casualty Service, 2013-2018 (US$ billion)
  • Exhibit 7: Global Insurance BPO Market by Life and Pension Service, 2013-2018 (US$ billion)
  • Exhibit 8: Global Insurance BPO Market Segmentation by Region, 2013
  • Exhibit 9: Global Insurance BPO Market Segmentation by Region, 2013 and 2018
  • Exhibit 10: Insurance BPO Market in the EMEA Region, 2013-2018 (US$ billion)
  • Exhibit 11: Insurance BPO Market in the Americas Region, 2013-2018 (US$ billion)
  • Exhibit 12: Insurance BPO Market in the APAC Region, 2013-2018 (US$ billion)
  • Exhibit 13: Global Insurance BPO Market Segmentation by Vendors, 2013
  • Exhibit 14: Business Segmentation of Accenture
  • Exhibit 15: Business Segmentation of CSC
  • Exhibit 16: Business Segmentation of Cognizant
  • Exhibit 17: Business Segmentation of HCL
  • Exhibit 18: Business Segmentation of Infosys
  • Exhibit 19: Business Segmentation of Syntel
  • Exhibit 20: Business Segmentation of Wipro
  • Exhibit 21: Business Segmentation of Xerox
  • Exhibit 22: Company Name: Business Segmentation by Revenue 2013
  • Exhibit 23: Company Name: Business Segmentation by Revenue 2013 and 2012 (US$ million)
  • Exhibit 24: Company Name: Geographical Segmentation by Revenue 2013
  • Exhibit 25: Genpact: Services Segmentation by Revenue 2013
  • Exhibit 26: Genpact: Services Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 27: Genpact: Geographical Segmentation by Revenue 2013
  • Exhibit 28: Global Insurance BPO Market: Business Segmentation by Revenue 2013
  • Exhibit 29: Global Insurance BPO Market: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
  • Exhibit 30: Global Insurance BPO Market: Geographical Segmentation by Revenue 2013
  • Exhibit 31: Company Name: Business Segmentation by Revenue 2014
  • Exhibit 32: Company Name: Business Segmentation by Revenue 2014 and 2013
  • Exhibit 33: Company Name: Geographical Segmentation by Revenue 2014
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