表紙
市場調査レポート

欧州の企業向けサービス調査 (2015年) :ビジネスが決定権を引き継ぐ - IT部門のコンピテンシーは後れを取る

European Enterprise Services Survey, 2015: Business Takes Over Decision Power - IT Department Competencies Lag Behind

発行 IDC 商品コード 335477
出版日 ページ情報 英文 16 Pages
即納可能
価格
本日の銀行送金レート: 1USD=105.69円で換算しております。
Back to Top
欧州の企業向けサービス調査 (2015年) :ビジネスが決定権を引き継ぐ - IT部門のコンピテンシーは後れを取る European Enterprise Services Survey, 2015: Business Takes Over Decision Power - IT Department Competencies Lag Behind
出版日: 2015年07月08日 ページ情報: 英文 16 Pages
概要

当レポートでは、欧州の805社を対象に実施した「European Enterprise Services Survey」の調査結果に基づき、IT部門における意思決定プロセスとコンピテンシーに焦点を当てて、体系的な情報を提供しています。

IDCの見解

調査概要

  • 調査手法

概況

  • IT支出に関する意思決定に対する影響の分布
  • IT購入プロセスのさまざまな局面に対する影響の分布
  • 社内IT機能の成熟度
  • 社内IT機能の有効性

将来の展望

主な提言

参考資料

  • 関連調査

付録

図表

目次
Product Code: Q06X

This IDC study is based on IDC's European Enterprise Services Survey carried out from February to March 2015 among 805 European organizations. It focuses on decision processes and competencies in the IT department. The study finds that the shift to having business managers as the most important decision makers for IT investment is happening fast, with only one-third of organizations saying that IT departments are the most important decision makers. Although there is a lot of collaboration between IT and the business, as well as a mutual feeling of good communication, the net impact of IT on the business remains too low.

"IT departments are under real pressure - that is very clear," said Mette Ahorlu, research director, IDC European Services. "Their organization, processes, responsibilities, and even technical skills are not mature enough to fully meet the tasks they face. In our view, this is one of the key reasons the ability of IT to drive innovation and create business impact is considered low by both the IT department itself and the business units. Vendors clearly have a gap to bridge here and an opportunity to differentiate by understanding the customer's situation in detail and adapting their solutions accordingly."

Table of Contents

IDC Opinion

In This Study

  • Methodology

Situation Overview

  • Distribution of Influence on IT Spending Decisions
  • Distribution of Influence on Different Phases of the IT Purchase Process
  • Maturity of the Internal IT Function
  • Effectiveness of the Internal IT Function

Future Outlook

Essential Guidance

Learn More

  • Related Research

Appendix

  • European Enterprise Services Survey Sample, 2015
  • Synopsis

List of Tables

  • Table: Key Decision Makers for Investments
  • Table: Importance of the IT Department in Different Phases of the Purchase Process by Country (% of Respondents Voting for the IT Department as the Most Important)
  • Table: Maturity Level of the Internal IT Function
  • Table: Internal IT Function Effectiveness (On a Scale of 1 to 5)

List of Figures

  • Figure: Distribution of Influence on the IT Purchasing Process
  • Figure: IT Department Efficiency: Respondents Rating (On a Scale of 1 to 5, Showing 4 and 5 Answers)
  • Figure: Sample by Country/Region (% of Respondents)
  • Figure: Sample by Company Size (% of Respondents)
  • Figure: Sample by Industry (% of Respondents)
  • Figure: Sample by Business Role (% of Respondents)
  • Figure: Sample by Role in the IT Decision Process (% of Respondents)
Back to Top