Product Code: US41026716
This IDC study provides IDC's predictions for the worldwide unified communications and collaboration (UC&C) market. It contains the collective views of IDC analysts on key trends and developments impacting this space in 2016 and the implications for end users and providers."Cloud-based communications and collaboration solutions are experiencing healthy double-digit growth rates as many businesses of all sizes (small, medium sized, and large) consider the advantages of leveraging a monthly subscription model (i.e., opex) for their next deployment,"
said Rich Costello
, senior research analyst, IDC's Unified Communications and Collaboration. "But the future of the UC&C market lies in defining 'business outcomes' for customers by creating a better, more intuitive user experience through real-time communications, collaboration with context, and integrations with business systems and applications, no matter the location or the device."
In This Study
- 1. Worldwide Unified Communications and Collaboration Market Revenue Will Reach $26.9 Billion in 2016
- 2. Cloud-Based UCaaS Will Account for 60% of UCaaS Implementations by 2017
- 3. APIs and SDKs for Embedded, Real-Time Communications (Voice, Video, Messaging, and Conferencing) Will Proliferate in 2016 and Beyond
- 4. In 2016, the Worldwide Market Size for Mobile UC&C Client Software, Middleware, and Applications Will Reach $856 Million in Revenue, Representing a 23.3% Year-Over-Year Growth Rate
- 5. Mobile Application Development Will Move to Smaller Contact Centers
- 6. Customers Will Helm the Network
- 7. Total Communications Solutions Will Take Competition to the Next Level
- 8. Software-Based Video Platforms Will Be Essential in All Video Portfolios
- 9. Despite the Momentum Around Video Cloud Services and Web Browser Usage, Enterprise Videoconferencing Endpoints Will Show Healthy Growth (8.3%) in 2016 and Beyond
- 10. There Will Be a Number of Active M&A Participants in the Enterprise Videoconferencing and UC&C Spaces in 2016
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