市場調査レポート

南アフリカのITサービス市場の予測と分析

South Africa IT Services Market 2014-2018 Forecast and 2013 Analysis

発行 IDC 商品コード 227875
出版日 ページ情報 英文 49 Pages
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南アフリカのITサービス市場の予測と分析 South Africa IT Services Market 2014-2018 Forecast and 2013 Analysis
出版日: 2014年09月30日 ページ情報: 英文 49 Pages
概要

当レポートでは、南アフリカのITサービス産業について調査分析し、ITサービス支出の予測に焦点を当てて、市場規模、ベンダー市場シェア、13の基盤市場カテゴリー別の予測について、体系的な情報を提供しています。

IDCの見解

調査概要

  • 調査手法
  • エグゼクティブサマリー

概況

  • ITサービス市場の主要分析
    • 現在の経済環境におけるITサービス
    • サービス調達の動向
    • 産業別市場の見通し
    • M&A
    • 流行中の新サービス
  • IT環境
    • 促進要因
    • 阻害要因
  • ITサービス市場の概要:基盤市場別
    • サポート・トレーニングサービスのマクロ市場
      • ハードウェアサポート・設置サービス
      • ソフトウェアサポート・インストールサービス
      • ITトレーニングと教育
      • IDCの分析
    • プロジェクトサービスのマクロ市場
      • ネットワークコンサルティングと統合
      • システム統合
      • ISコンサルティング
      • アプリケーションコンサルティングとカスタマイズ
      • カスタムアプリケーション開発
      • IDCの分析
    • アウトソーシングのマクロ市場
      • ISアウトソーシング
      • ネットワーク・デスクトップアウトソーシングサービス
      • ホステッドアプリケーション管理
      • ホスティングインフラサービス
      • IDCの分析
  • ITサービス支出の概要:産業別市場
    • 金融全体
    • 政府
    • 通信・メディア

将来の展望

  • 予測と前提条件
  • サポート・トレーニングサービスのマクロ市場の将来見通し
  • プロジェクトサービスのマクロ市場の将来見通し
  • アウトソーシングサービスのマクロ市場の将来見通し
  • 市場の背景

主な提言

  • 第3のプラットフォーム技術を容易に
  • ビジネス/ITアライメントを支援
  • コスト競争力を確保
  • 人への投資

参考資料

  • 関連調査
  • 定義
  • 調査手法
  • 要約

図表

このページに掲載されている内容は最新版と異なる場合があります。詳細はお問い合わせください。

目次
Product Code: ZS04W

This IDC study presents the IT services industry in South Africa in 2013 and 2014 and forecasts expenditures on IT services through 2018. The study contains details on market size, vendor market shares, and forecasts for 13 foundation market categories.

The study answers the following questions:

  • What are IDC's predictions for spending on IT services in South Africa What are the assumptions behind the forecast numbers, and what impact will related issues have on the market during the forecast period
  • What are the latest trends in IT services delivery in South Africa involving areas such as managed services and outsourcing

"The 2013 South African IT services market was characterized by CIOs and IT-purchasing decision makers turning to providers to cut IT costs and deliver efficient IT processes that align with business objectives and support and sustain business growth. Successful providers will be able to support CIOs when they engage with their LOB colleagues, whether this engagement involves securing budgets, fighting unauthorized software installations, or managing and enhancing BYOD platforms. Providers need to help CIOs steer their respective businesses. The perception of IT as a cost center must be changed, and providers must further support the ability of IT departments to reduce costs, drive revenue, and promote business value." - Software and IT Services Research Manager Lise Hagen, IDC South Africa.

Table of Contents

IDC Opinion

In This Study

  • Methodology
  • Executive Summary

Situation Overview

  • Key Analysis of the IT Services Market
    • IT Services in the Context of the Current Economic Environment
    • Trends in Services Procurement
    • Vertical Market Perspective
    • Mergers and Acquisitions
    • New Services in Vogue
  • IT Environment
    • Drivers
    • Inhibitors
  • Overview of the IT Services Market by Foundation Market
    • The Support and Training Services Macromarket
      • Hardware Support and Installation Services
      • Software Support and Installation Services
      • IT Training and Education
      • IDC Analysis of the Support and Training Macromarket
    • The Project Services Macromarket
      • Network Consulting and Integration
      • Systems Integration
      • Information System Consulting
      • Application Consulting and Customization
      • Custom Application Development
      • IDC Analysis of the Project Services Macromarket
    • The Outsourcing Macromarket
      • Information System Outsourcing
      • Network and Desktop Outsourcing Services
      • Hosted Application Management
      • Hosting Infrastructure Services
      • IDC Analysis of the Outsourcing Services Macromarket
  • Overview of IT Services Spending by Vertical Market
    • Combined Finance
    • Government
    • Communications and Media

Future Outlook

  • Forecast and Assumptions
  • Future Perspective on the Support and Training Macromarket
  • Future Perspective on the Project Services Macromarket
  • Future Perspective on the Outsourcing Services Macromarket
  • Market Context

Essential Guidance

  • Facilitating 3rd Platform Technologies
  • Supporting Business/IT Alignment
  • Ensuring Cost Competitiveness
  • Investing in People

Learn More

  • Related Research
  • Definitions
    • Foundation Markets
      • Hardware Support and Installation
      • Managed Support Services
      • Software Support and Installation
        • Installation Services
        • Support Services
      • IT Education and Training
      • IT Consulting
      • Systems Integration
        • Exceptions and Exclusions
      • Network Consulting and Integration
        • Exceptions and Exclusions
      • Application Consulting and Customization
      • Custom Application Development
        • Exceptions and Exclusions
      • Outsourcing (as an Engagement Type)
      • IS Outsourcing
        • Exceptions and Exclusions
      • Network and Desktop Outsourcing Services
        • Exceptions and Exclusions
      • Application Management
      • Hosted Application Management
        • Exceptions and Exclusions
      • Hosting Infrastructure Services
        • Note on the Transition to Cloud
        • Exceptions and Exclusions
    • IT Services Market Overview Table
  • Methodology
    • Overview
    • Research Sources
    • Revenue Recognition
    • Notes on Forecasting
  • Synopsis

List of Tables

  • Table: Overview of the Leading IT Services Companies in South Africa by IT Services Revenue, 2013
  • Table: Overview of IT Services Spending by Vertical Market in South Africa, 2013
  • Table: Top 3 Assumptions for the IT Services Market, in South Africa, 2014-2018
  • Table: Key Forecast Assumptions for the IT Services Market, in South Africa, 2014-2017
  • Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in South Africa, 2013-2018
  • Table: Comparison of Forecast for IT Services Spending (US$M) in South Africa, 2014-2018 versus 2013-2017
  • Table: Distinctions Between Systems Integration, Custom Application Development, and Software Deploy
  • Table: Distinctions Between Hosted Application Management and Traditional Application Management
  • Table: IDC's IT Services Overview Market Map

List of Figures

  • Figure: Spending (US$M) on IT Services by IT Services Engagement Type in South Africa, 2012, 2013, and 2014
  • Figure: Spending (ZAR M) on IT Services by IT Services Engagement Type in South Africa, 2012, 2013, and 2014
  • Figure: Spending (US$M) on IT Services by IT Services Engagement Type in South Africa, 2013
  • Figure: Overview of IT Services Spending by Vertical Market in South Africa, 2013
  • Figure: Forecast of IT Services Spending (US$M) by IDC Engagement Type in South Africa, 2013-2018
  • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in South Africa, 2013-2018
  • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in South Africa, 2013-2018
  • Figure: Comparison of Forecast for IT Services Spending (US$M) in South Africa, 2012-2017 versus 2013-2018
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