無料セミナー : 2019年6月25日『AI (人工知能)技術市場:最新動向と将来予測』 Tractica共同開催

株式会社グローバルインフォメーション
TEL: 044-952-0102
表紙
市場調査レポート

通信会社向けビリングベンダーの5G & IoTに対する備え

Telecom Billing Vendors Gear Up for 5G & IoT

発行 Heavy Reading 商品コード 671097
出版日 ページ情報 英文 34 Pages
納期: 即日から翌営業日
価格
本日の銀行送金レート: 1USD=111.17円で換算しております。
Back to Top
通信会社向けビリングベンダーの5G & IoTに対する備え Telecom Billing Vendors Gear Up for 5G & IoT
出版日: 2018年07月26日 ページ情報: 英文 34 Pages
概要

当レポートでは、通信会社向けビリングベンダーとそのCSP顧客が直面する課題とその対応について調査し、ビリングベンダー市場とその参入企業の構造、OTT企業との競合を含めて主な課題の評価、新たなデジタルサービス、5GおよびIoTへの対応、仮想化とクラウドの役割、ビリングシステムの普及とコンバージェンス、および新しい多様な提携の登場、および主要なビリングベンダー7社のプロファイルなどについてまとめています。

第1章 エグゼクティブサマリー

第2章 通信会社向けビリング情勢の変化

  • 中心的な課題:OTTへの適合
  • デジタル転換の課題

第3章 あえて触れようとしない問題:IOT & 5G

  • IoTの影響:導入の前夜
  • 5Gの成長

第4章 ジレンマ & 技術

  • 収益管理とその不満:スプロール vs. コンバージェンス
  • 基本技術:仮想化の役割 & 弾性のある機能
  • クラウドにおけるビリング
  • パブリック vs. プライベート

第5章 企業 & 課題:ビジネスサイド

  • パートナー & エコシステムの重要性の高まり
  • 実行 vs. リップサービス
  • 新しいものにフォーカスしつつ、利益は古いものに残る
  • ビリング
  • ビリングベンダーの曖昧な役割
  • 統合
  • 規制の変化

第6章 ベンダーのプロファイル

  • Amdocs
  • Aria systems
  • Cerillion
  • Comarch
  • CSG International
  • Ericsson
  • Netcracker Technology

用語

目次

As communications devices multiply and become ever more sophisticated - and as ubiquitous broadband consumption expands rapidly and continuously as new content, services and applications emerge - hardware-specific, complex and inflexible traditional networking and IT environments are often strained to their limits. Meanwhile, 5G and the Internet of Things (IoT) promise to dramatically intensify this situation.

Billing is a vital aspect of these changes and a crucial function for communications service providers (CSPs), making it possible for them to profit and grow. CSPs' networks are limited from fully monetizing their investments by legacy revenue management systems; services are extending beyond triple- or quad-play to include streaming or app subscriptions for which CSPs often have problems charging. The ever-increasing number of third-party relationships drastically complicates the situation, and will do so far more as the IoT explodes. Billing is the number one reason end customers engage with contact centers, and it is a top driver of end-customer dissatisfaction.

Billing vendors must scale their operations more efficiently to control costs and revenue leakage while serving the market's escalating service complexity and improving the end-customer experience. The fundamental point for billing vendors is to become enablers of, rather than obstacles to, the digital transformation in which CSPs and the market generally are engaged.

Telecom Billing Vendors Gear Up for 5G & IoT provides an overview of the issues telecom billing vendors and their CSP customers face and how they are facing them. It examines the structure of the billing vendor market and its participants, assessing major issues, including competition with over-the-top (OTT) companies, dealing with new digital services, 5G and the IoT, the roles of virtualization and the cloud, billing system proliferation and convergence, and the emergence of a new variety of partnerships. Finally, this report profiles seven significant billing vendors in the market.

The transformation of billing solutions in relation to 5G will inevitably be a drawn-out process over years as the technology's presence expands. CSPs contemplate how they will handle the migration from 4G to 5G, as well as the likely opportunities that arise along the way though not anticipating comprehensive 5G conversion until the 20s. A central proviso of this conversion will be the avoidance of massive spending on hardware and databases that would have been occasioned by such profound upgrades before virtualization and the cloud.

Table of Contents

1. EXECUTIVE SUMMARY

  • 1.1 Key Findings
  • 1.2 Companies Profiled

2. THE CHANGING TELECOM BILLING LANDSCAPE

  • 2.1 The Central challenge: Matching OTTs
  • 2.2 The Challenge of Digital Transformation

3. ELEPHANTS IN OR NEAR THE ROOM: ITO & 5G

  • 3.1 IoT's Implications: The Eve of Adoption
  • 3.2 The Growing Shadow of 5G

4. DILEMMAS & TECHNOLOGIES

  • 4.1 Revenue Management & Its Discontents: Sprawl vs. Convergence
  • 4.2 Base Technologies: The Roles of Virtualization & Elastic Capacity
  • 4.3 Up, Up & Away: Billing in the Cloud
  • 4.4 Public vs. Private: Your Cloud or Al of Ours?

5. PLAYERS & CHALLENGES: THE BUSINESS SIDE

  • 5.1 The Growing Importance of Partners & Ecosystems
  • 5.2 Getting There From Here: Execution vs. Lip Service
  • 5.3 Focusing on the New While Profit Stays With Old
  • 5.4 Billing: Lightning Rod/Scapegoat for End-User Complaint?
  • 5.5 The Ambiguous Role of Billing Vendors
  • 5.6 Consolidations: Glued Together or Set for Life?
  • 5.7 Regulatory Challenges

6. VENDOR PROFILES

  • 6.1 Amdocs
  • 6.2 Aria systems
  • 6.3 Cerillion
  • 6.4 Comarch
  • 6.5 CSG International
  • 6.6 Ericsson
  • 6.7 Netcracker Technology

TERMS OF USE

Back to Top