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市場調査レポート

着信呼自動分配装置 (ACD) の世界市場

Automatic Call Distributor

発行 Global Industry Analysts, Inc. 商品コード 912511
出版日 ページ情報 英文 144 Pages
納期: 即日から翌営業日
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着信呼自動分配装置 (ACD) の世界市場 Automatic Call Distributor
出版日: 2019年10月01日 ページ情報: 英文 144 Pages
概要

当レポートでは、世界における着信呼自動分配装置 (ACD) 市場の概要、動向・発展への影響因子の分析、競合企業と市場シェア、世界および地域・主要国別の市場規模の推移と予測、主要企業のプロファイルなどをまとめています。

第1章 調査手法

第2章 エグゼクティブサマリー

  • 市場概要
    • 世界市場における企業シェア
    • 世界の着信呼自動分配装置 (ACD) 市場における企業シェアのシナリオ
  • 主要企業
  • 市場の動向と発展因子
  • 世界市場の見通し

第3章 市場分析

  • 地域別市場の分析
    • 米国
    • カナダ
    • 日本
    • 中国
    • 欧州
    • フランス
    • ドイツ
    • イタリア
    • 英国
    • スペイン
    • ロシア
    • その他欧州
    • アジア太平洋地域
    • オーストラリア
    • インド
    • 韓国
    • その他アジア太平洋地域
    • ラテンアメリカ
    • アルゼンチン
    • ブラジル
    • メキシコ
    • その他ラテンアメリカ
    • 中東
    • イラン
    • イスラエル
    • サウジアラビア
    • アラブ首長国連邦
    • その他中東
    • アフリカ

第4章 競合企業

  • AVAYA, INC.
  • BHARAT SANCHAR NIGAM LTD.
  • CISCO SYSTEMS INC.
  • IBM CORPORATION
  • INTEL CORPORATION
  • MITEL NETWORKS CORPORATION

第5章 調査資料

目次
Product Code: MCP-1712

Automatic Call Distributor market worldwide is projected to grow by US$871.2 Million, driven by a compounded growth of 10%. Cloud-based, one of the segments analyzed and sized in this study, displays the potential to grow at over 11.3%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$894.8 Million by the year 2025, Cloud-based will bring in healthy gains adding significant momentum to global growth.

Representing the developed world, the United States will maintain a 8.8% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$35.2 Million to the region's size and clout in the next 5 to 6 years. Over US$28.3 Million worth of projected demand in the region will come from Rest of Europe markets. In Japan, Cloud-based will reach a market size of US$43.2 Million by the close of the analysis period. As the world's second largest economy and the new game changer in global markets, China exhibits the potential to grow at 13.2% over the next couple of years and add approximately US$211.1 Million in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders. Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio. Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific, Latin America and the Middle East. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include, among others,, Avaya, Inc.; Bharat Sanchar Nigam Ltd.; Cisco Systems, Inc.; IBM Corporation; Intel Corporation; Mitel Networks Corporation

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

  • Global Competitor Market Shares
  • Automatic Call Distributor Competitor Market Share Scenario Worldwide (in %): 2019 & 2028

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE

  • TABLE 1: Automatic Call Distributor Global Market Estimates and Forecasts in US$ Thousand by Region/Country: 2018-2025
  • TABLE 2: Automatic Call Distributor Global Retrospective Market Scenario in US$ Thousand by Region/Country: 2009-2017
  • TABLE 3: Automatic Call Distributor Market Share Shift across Key Geographies Worldwide: 2009 VS 2019 VS 2025
  • TABLE 4: Cloud-based (Product) World Market by Region/Country in US$ Thousand: 2018 to 2025
  • TABLE 5: Cloud-based (Product) Historic Market Analysis by Region/Country in US$ Thousand: 2009 to 2017
  • TABLE 6: Cloud-based (Product) Market Share Breakdown of Worldwide Sales by Region/Country: 2009 VS 2019 VS 2025
  • TABLE 7: On-Premises (Product) Potential Growth Markets Worldwide in US$ Thousand: 2018 to 2025
  • TABLE 8: On-Premises (Product) Historic Market Perspective by Region/Country in US$ Thousand: 2009 to 2017
  • TABLE 9: On-Premises (Product) Market Sales Breakdown by Region/Country in Percentage: 2009 VS 2019 VS 2025

III. MARKET ANALYSIS

  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
    • Market Facts & Figures
    • US Automatic Call Distributor Market Share (in %) by Company: 2019 & 2025
    • TABLE 10: United States Automatic Call Distributor Market Estimates and Projections in US$ Thousand by Product: 2018 to 2025
    • TABLE 11: Automatic Call Distributor Market in the United States by Product: A Historic Review in US$ Thousand for 2009-2017
    • TABLE 12: United States Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • CANADA
    • TABLE 13: Canadian Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Product: 2018 to 2025
    • TABLE 14: Canadian Automatic Call Distributor Historic Market Review by Product in US$ Thousand: 2009-2017
    • TABLE 15: Automatic Call Distributor Market in Canada: Percentage Share Breakdown of Sales by Product for 2009, 2019, and 2025
  • JAPAN
    • TABLE 16: Japanese Market for Automatic Call Distributor: Annual Sales Estimates and Projections in US$ Thousand by Product for the Period 2018-2025
    • TABLE 17: Automatic Call Distributor Market in Japan: Historic Sales Analysis in US$ Thousand by Product for the Period 2009-2017
    • TABLE 18: Japanese Automatic Call Distributor Market Share Analysis by Product: 2009 VS 2019 VS 2025
  • CHINA
    • TABLE 19: Chinese Automatic Call Distributor Market Growth Prospects in US$ Thousand by Product for the Period 2018-2025
    • TABLE 20: Automatic Call Distributor Historic Market Analysis in China in US$ Thousand by Product: 2009-2017
    • TABLE 21: Chinese Automatic Call Distributor Market by Product: Percentage Breakdown of Sales for 2009, 2019, and 2025
  • EUROPE
    • Market Facts & Figures
    • European Automatic Call Distributor Market: Competitor Market Share Scenario (in %) for 2019 & 2025
    • TABLE 22: European Automatic Call Distributor Market Demand Scenario in US$ Thousand by Region/Country: 2018-2025
    • TABLE 23: Automatic Call Distributor Market in Europe: A Historic Market Perspective in US$ Thousand by Region/Country for the Period 2009-2017
    • TABLE 24: European Automatic Call Distributor Market Share Shift by Region/Country: 2009 VS 2019 VS 2025
    • TABLE 25: European Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Product: 2018-2025
    • TABLE 26: Automatic Call Distributor Market in Europe in US$ Thousand by Product: A Historic Review for the Period 2009-2017
    • TABLE 27: European Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • FRANCE
    • TABLE 28: Automatic Call Distributor Market in France by Product: Estimates and Projections in US$ Thousand for the Period 2018-2025
    • TABLE 29: French Automatic Call Distributor Historic Market Scenario in US$ Thousand by Product: 2009-2017
    • TABLE 30: French Automatic Call Distributor Market Share Analysis by Product: 2009 VS 2019 VS 2025
  • GERMANY
    • TABLE 31: Automatic Call Distributor Market in Germany: Recent Past, Current and Future Analysis in US$ Thousand by Product for the Period 2018-2025
    • TABLE 32: German Automatic Call Distributor Historic Market Analysis in US$ Thousand by Product: 2009-2017
    • TABLE 33: German Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • ITALY
    • TABLE 34: Italian Automatic Call Distributor Market Growth Prospects in US$ Thousand by Product for the Period 2018-2025
    • TABLE 35: Automatic Call Distributor Historic Market Analysis in Italy in US$ Thousand by Product: 2009-2017
    • TABLE 36: Italian Automatic Call Distributor Market by Product: Percentage Breakdown of Sales for 2009, 2019, and 2025
  • UNITED KINGDOM
    • TABLE 37: United Kingdom Market for Automatic Call Distributor: Annual Sales Estimates and Projections in US$ Thousand by Product for the Period 2018-2025
    • TABLE 38: Automatic Call Distributor Market in the United Kingdom: Historic Sales Analysis in US$ Thousand by Product for the Period 2009-2017
    • TABLE 39: United Kingdom Automatic Call Distributor Market Share Analysis by Product: 2009 VS 2019 VS 2025
  • SPAIN
    • TABLE 40: Spanish Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Product: 2018 to 2025
    • TABLE 41: Spanish Automatic Call Distributor Historic Market Review by Product in US$ Thousand: 2009-2017
    • TABLE 42: Automatic Call Distributor Market in Spain: Percentage Share Breakdown of Sales by Product for 2009, 2019, and 2025
  • RUSSIA
    • TABLE 43: Russian Automatic Call Distributor Market Estimates and Projections in US$ Thousand by Product: 2018 to 2025
    • TABLE 44: Automatic Call Distributor Market in Russia by Product: A Historic Review in US$ Thousand for 2009-2017
    • TABLE 45: Russian Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • REST OF EUROPE
    • TABLE 46: Rest of Europe Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Product: 2018-2025
    • TABLE 47: Automatic Call Distributor Market in Rest of Europe in US$ Thousand by Product: A Historic Review for the Period 2009-2017
    • TABLE 48: Rest of Europe Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • ASIA-PACIFIC
    • TABLE 49: Asia-Pacific Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Region/Country: 2018-2025
    • TABLE 50: Automatic Call Distributor Market in Asia-Pacific: Historic Market Analysis in US$ Thousand by Region/Country for the Period 2009-2017
    • TABLE 51: Asia-Pacific Automatic Call Distributor Market Share Analysis by Region/Country: 2009 VS 2019 VS 2025
    • TABLE 52: Automatic Call Distributor Market in Asia-Pacific by Product: Estimates and Projections in US$ Thousand for the Period 2018-2025
    • TABLE 53: Asia-Pacific Automatic Call Distributor Historic Market Scenario in US$ Thousand by Product: 2009-2017
    • TABLE 54: Asia-Pacific Automatic Call Distributor Market Share Analysis by Product: 2009 VS 2019 VS 2025
  • AUSTRALIA
    • TABLE 55: Automatic Call Distributor Market in Australia: Recent Past, Current and Future Analysis in US$ Thousand by Product for the Period 2018-2025
    • TABLE 56: Australian Automatic Call Distributor Historic Market Analysis in US$ Thousand by Product: 2009-2017
    • TABLE 57: Australian Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • INDIA
    • TABLE 58: Indian Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Product: 2018 to 2025
    • TABLE 59: Indian Automatic Call Distributor Historic Market Review by Product in US$ Thousand: 2009-2017
    • TABLE 60: Automatic Call Distributor Market in India: Percentage Share Breakdown of Sales by Product for 2009, 2019, and 2025
  • SOUTH KOREA
    • TABLE 61: Automatic Call Distributor Market in South Korea: Recent Past, Current and Future Analysis in US$ Thousand by Product for the Period 2018-2025
    • TABLE 62: South Korean Automatic Call Distributor Historic Market Analysis in US$ Thousand by Product: 2009-2017
    • TABLE 63: Automatic Call Distributor Market Share Distribution in South Korea by Product: 2009 VS 2019 VS 2025
  • REST OF ASIA-PACIFIC
    • TABLE 64: Rest of Asia-Pacific Market for Automatic Call Distributor: Annual Sales Estimates and Projections in US$ Thousand by Product for the Period 2018-2025
    • TABLE 65: Automatic Call Distributor Market in Rest of Asia-Pacific: Historic Sales Analysis in US$ Thousand by Product for the Period 2009-2017
    • TABLE 66: Rest of Asia-Pacific Automatic Call Distributor Market Share Analysis by Product: 2009 VS 2019 VS 2025
  • LATIN AMERICA
    • TABLE 67: Latin American Automatic Call Distributor Market Trends by Region/Country in US$ Thousand: 2018-2025
    • TABLE 68: Automatic Call Distributor Market in Latin America in US$ Thousand by Region/Country: A Historic Perspective for the Period 2009-2017
    • TABLE 69: Latin American Automatic Call Distributor Market Percentage Breakdown of Sales by Region/Country: 2009, 2019, and 2025
    • TABLE 70: Latin American Automatic Call Distributor Market Growth Prospects in US$ Thousand by Product for the Period 2018-2025
    • TABLE 71: Automatic Call Distributor Historic Market Analysis in Latin America in US$ Thousand by Product: 2009-2017
    • TABLE 72: Latin American Automatic Call Distributor Market by Product: Percentage Breakdown of Sales for 2009, 2019, and 2025
  • ARGENTINA
    • TABLE 73: Argentinean Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Product: 2018-2025
    • TABLE 74: Automatic Call Distributor Market in Argentina in US$ Thousand by Product: A Historic Review for the Period 2009-2017
    • TABLE 75: Argentinean Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • BRAZIL
    • TABLE 76: Automatic Call Distributor Market in Brazil by Product: Estimates and Projections in US$ Thousand for the Period 2018-2025
    • TABLE 77: Brazilian Automatic Call Distributor Historic Market Scenario in US$ Thousand by Product: 2009-2017
    • TABLE 78: Brazilian Automatic Call Distributor Market Share Analysis by Product: 2009 VS 2019 VS 2025
  • MEXICO
    • TABLE 79: Automatic Call Distributor Market in Mexico: Recent Past, Current and Future Analysis in US$ Thousand by Product for the Period 2018-2025
    • TABLE 80: Mexican Automatic Call Distributor Historic Market Analysis in US$ Thousand by Product: 2009-2017
    • TABLE 81: Mexican Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • REST OF LATIN AMERICA
    • TABLE 82: Rest of Latin America Automatic Call Distributor Market Estimates and Projections in US$ Thousand by Product: 2018 to 2025
    • TABLE 83: Automatic Call Distributor Market in Rest of Latin America by Product: A Historic Review in US$ Thousand for 2009-2017
    • TABLE 84: Rest of Latin America Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • MIDDLE EAST
    • TABLE 85: The Middle East Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Region/Country: 2018-2025
    • TABLE 86: Automatic Call Distributor Market in the Middle East by Region/Country in US$ Thousand: 2009-2017
    • TABLE 87: The Middle East Automatic Call Distributor Market Share Breakdown by Region/Country: 2009, 2019, and 2025
    • TABLE 88: The Middle East Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Product: 2018 to 2025
    • TABLE 89: The Middle East Automatic Call Distributor Historic Market by Product in US$ Thousand: 2009-2017
    • TABLE 90: Automatic Call Distributor Market in the Middle East: Percentage Share Breakdown of Sales by Product for 2009, 2019, and 2025
  • IRAN
    • TABLE 91: Iranian Market for Automatic Call Distributor: Annual Sales Estimates and Projections in US$ Thousand by Product for the Period 2018-2025
    • TABLE 92: Automatic Call Distributor Market in Iran: Historic Sales Analysis in US$ Thousand by Product for the Period 2009-2017
    • TABLE 93: Iranian Automatic Call Distributor Market Share Analysis by Product: 2009 VS 2019 VS 2025
  • ISRAEL
    • TABLE 94: Israeli Automatic Call Distributor Market Estimates and Forecasts in US$ Thousand by Product: 2018-2025
    • TABLE 95: Automatic Call Distributor Market in Israel in US$ Thousand by Product: A Historic Review for the Period 2009-2017
    • TABLE 96: Israeli Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • SAUDI ARABIA
    • TABLE 97: Saudi Arabian Automatic Call Distributor Market Growth Prospects in US$ Thousand by Product for the Period 2018-2025
    • TABLE 98: Automatic Call Distributor Historic Market Analysis in Saudi Arabia in US$ Thousand by Product: 2009-2017
    • TABLE 99: Saudi Arabian Automatic Call Distributor Market by Product: Percentage Breakdown of Sales for 2009, 2019, and 2025
  • UNITED ARAB EMIRATES
    • TABLE 100: Automatic Call Distributor Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Thousand by Product for the Period 2018-2025
    • TABLE 101: United Arab Emirates Automatic Call Distributor Historic Market Analysis in US$ Thousand by Product: 2009-2017
    • TABLE 102: Automatic Call Distributor Market Share Distribution in United Arab Emirates by Product: 2009 VS 2019 VS 2025
  • REST OF MIDDLE EAST
    • TABLE 103: Automatic Call Distributor Market in Rest of Middle East: Recent Past, Current and Future Analysis in US$ Thousand by Product for the Period 2018-2025
    • TABLE 104: Rest of Middle East Automatic Call Distributor Historic Market Analysis in US$ Thousand by Product: 2009-2017
    • TABLE 105: Rest of Middle East Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025
  • AFRICA
    • TABLE 106: African Automatic Call Distributor Market Estimates and Projections in US$ Thousand by Product: 2018 to 2025
    • TABLE 107: Automatic Call Distributor Market in Africa by Product: A Historic Review in US$ Thousand for 2009-2017
    • TABLE 108: African Automatic Call Distributor Market Share Breakdown by Product: 2009 VS 2019 VS 2025

IV. COMPETITION

  • AVAYA, INC.
  • BHARAT SANCHAR NIGAM LTD.
  • CISCO SYSTEMS INC.
  • IBM CORPORATION
  • INTEL CORPORATION
  • MITEL NETWORKS CORPORATION

V. CURATED RESEARCH

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