買い物支援ロボットの世界市場

買い物支援ロボットの世界市場は2030年までに6億2,690万米ドルに達する見込み

2024年に8,970万米ドルと推定される買い物支援ロボットの世界市場は、2024年から2030年にかけてCAGR 38.3%で成長し、2030年には6億2,690万米ドルに達すると予測されます。本レポートで分析したセグメントの1つであるインタラクティブロボットは、CAGR 36.8%を記録し、分析期間終了時には3億5,870万米ドルに達すると予測されています。ロボットショッピングカートセグメントの成長率は、分析期間でCAGR 40.4％と推定されます。

米国市場は2,430万米ドルと推定、中国はCAGR 35.9％で成長予測

米国の買い物支援ロボット市場は、2024年には2,430万米ドルと推定されます。世界第2位の経済大国である中国は、分析期間2024年から2030年にかけてCAGR 35.9%で推移し、2030年には予測市場規模9,060万米ドルに達すると予測されています。その他の注目すべき地域別市場としては、日本とカナダがあり、分析期間中のCAGRはそれぞれ34.2％と32.6％と予測されています。欧州では、ドイツがCAGR 25.5%で成長すると予測されています。

世界の買い物支援ロボット市場- 主要動向と促進要因のまとめ

買い物支援ロボットは、高度なロボット工学、人工知能、顧客サービスを融合させた、小売業界における重要なイノベーションとして登場しました。これらのロボットは、商品情報、店舗ナビゲーション、在庫管理、パーソナライズされたレコメンデーションなど、様々なサービスを提供することで、ショッピング体験を向上させるように設計されています。センサー、カメラ、自然言語処理機能を搭載したこれらのロボットは、顧客と対話し、問い合わせに答え、会計処理を支援することもできます。大手小売チェーンやショッピングモールは、よりインタラクティブで効率的なショッピング環境を構築するため、これらのロボットの導入を開始しており、人間のスタッフの負担を軽減し、顧客にシームレスで魅力的な体験を提供しています。

買い物支援ロボットの導入は、単に顧客サービスを向上させるだけでなく、運営面でも大きなメリットをもたらします。これらのロボットは、在庫確認や棚への補充といったルーティンワークをこなすことができるため、正確な在庫記録を維持し、品切れを減らすのに役立ちます。さらに、ロボットのデータ収集機能により、顧客の嗜好や行動に関する貴重な洞察を収集することができるため、小売業者は商品の提供やマーケティング戦略を改善することができます。小売業におけるロボットの利用は、非接触型インタラクションの増加傾向とも合致しています。これは、健康や安全上の理由から人との接触を最小限に抑えることが優先されるようになったパンデミック後の時代において、特に関連性が高まっています。

買い物支援ロボット市場の成長は、いくつかの要因によってもたらされます。人工知能と機械学習における技術の進歩は、これらのロボットの能力を大幅に向上させ、より効率的で汎用性の高いものにしています。さらに、業務効率の向上と人件費の削減を目的とした小売業における自動化の導入が増加していることも、重要な促進要因となっています。消費者行動も重要な要因であり、現代の買い物客は、パーソナライズされたハイテクを駆使したショッピング体験をますます期待するようになっています。スマート小売のトレンドの高まりや、店舗におけるモノのインターネット（IoT）デバイスの統合が、買い物支援ロボットの需要をさらに押し上げています。さらに、競合情勢の激化により、企業は革新的なソリューションで差別化を図る必要に迫られており、ロボット技術への投資が拡大しています。これらの要因が組み合わさることで、買い物支援ロボットの市場は今後も拡大し続け、小売店での体験に大きな変革をもたらすことでしょう。

セグメント

タイプ（インタラクティブロボット、ロボットショッピングカート）

調査対象企業の例（全45件）

• Amy Robotics
• Badger Technologies
• El sistema inteligente Suzhou Walklake Co., Ltd（Benebot）
• Fdata Co., Ltd.
• Five Elements Robotics
• LG Electronics, Inc.
• Lowe's Innovation Labs
• PAL Robotics SL
• Promobot
• Pudu Technology, Inc.（Pudu Robotics）
• Robot Labs
• SoftBank Robotics America, Inc.

目次

第1章 調査手法

第2章 エグゼクティブサマリー

• 市場概要
• 主要企業
• 市場動向と促進要因
• 世界市場の見通し

第3章 市場分析

• 米国
• カナダ
• 日本
• 中国
• 欧州
• フランス
• ドイツ
• イタリア
• 英国
• その他欧州
• アジア太平洋
• その他の地域

第4章 競合

Global Shopping Assistance Robots Market to Reach US$626.9 Million by 2030

The global market for Shopping Assistance Robots estimated at US$89.7 Million in the year 2024, is expected to reach US$626.9 Million by 2030, growing at a CAGR of 38.3% over the analysis period 2024-2030. Interactive Robots, one of the segments analyzed in the report, is expected to record a 36.8% CAGR and reach US$358.7 Million by the end of the analysis period. Growth in the Robotic Shopping Carts segment is estimated at 40.4% CAGR over the analysis period.

The U.S. Market is Estimated at US$24.3 Million While China is Forecast to Grow at 35.9% CAGR

The Shopping Assistance Robots market in the U.S. is estimated at US$24.3 Million in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$90.6 Million by the year 2030 trailing a CAGR of 35.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 34.2% and 32.6% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 25.5% CAGR.

Global Shopping Assistance Robots Market - Key Trends and Drivers Summarized

Shopping assistance robots have emerged as a significant innovation in the retail industry, blending advanced robotics, artificial intelligence, and customer service. These robots are designed to enhance the shopping experience by providing a range of services, including product information, store navigation, inventory management, and personalized recommendations. Equipped with sensors, cameras, and natural language processing capabilities, these robots can interact with customers, answer queries, and even assist with checkout processes. Major retail chains and shopping malls have started integrating these robots to create a more interactive and efficient shopping environment, reducing the burden on human staff and offering a seamless and engaging experience for customers.

The implementation of shopping assistance robots is not just about improving customer service; it also offers significant operational benefits. These robots can perform routine tasks such as stock checking and shelf replenishment, which helps in maintaining accurate inventory records and reducing instances of out-of-stock items. Moreover, with their data collection capabilities, these robots can gather valuable insights into customer preferences and behavior, enabling retailers to refine their product offerings and marketing strategies. The use of robotics in retail also aligns with the growing trend of contactless interactions, which has been particularly relevant in the post-pandemic era where minimizing human contact has become a priority for health and safety reasons.

The growth in the shopping assistance robots market is driven by several factors. Technological advancements in artificial intelligence and machine learning have significantly enhanced the capabilities of these robots, making them more efficient and versatile. Additionally, the increasing adoption of automation in retail to improve operational efficiency and reduce labor costs is a crucial driver. Consumer behavior is also a significant factor, with modern shoppers increasingly expecting personalized and tech-enhanced shopping experiences. The rising trend of smart retail and the integration of Internet of Things (IoT) devices in stores further boost the demand for shopping assistance robots. Furthermore, the competitive retail landscape compels businesses to differentiate themselves through innovative solutions, fostering greater investment in robotic technologies. The combination of these factors ensures that the market for shopping assistance robots will continue to expand, transforming the retail experience in profound ways.

SCOPE OF STUDY:

The report analyzes the Shopping Assistance Robots market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Type (Interactive Robots, Robotic Shopping Carts)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 45 Featured) -

• Amy Robotics
• Badger Technologies
• El sistema inteligente Suzhou Walklake Co., Ltd (Benebot)
• Fdata Co., Ltd.
• Five Elements Robotics
• LG Electronics, Inc.
• Lowe's Innovation Labs
• PAL Robotics SL
• Promobot
• Pudu Technology, Inc. (Pudu Robotics)
• Robot Labs
• SoftBank Robotics America, Inc.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

• 1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Global Economic Update
  • Shopping Assistance Robots - Global Key Competitors Percentage Market Share in 2025 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
• 2. FOCUS ON SELECT PLAYERS
• 3. MARKET TRENDS & DRIVERS
  • AI and Machine Learning Adoption Throws the Spotlight on Retail Transformation
  • Personalized Shopping Experiences Drive Customer Satisfaction
  • IoT Integration Expands Addressable Market Opportunity for Shopping Assistance Robots
  • Conversational AI Enhances Customer Service
  • Advancements in Autonomous Navigation Propel Growth in Retail Robotics
  • Omnichannel Retail Strategies Sustain Growth in Shopping Assistance Robot Adoption
  • E-commerce and Contactless Shopping Spur Demand for Retail Robotics
  • Operational Efficiency Through Robotics Generates Cost Reduction Opportunities
  • In-store Customer Engagement - The Story Behind the Rising Focus
  • Inventory Management and Stock Replenishment Robots Accelerate Demand
  • Seamless Checkout Experiences Drive Adoption of Shopping Assistance Robots
  • Interactive Display Technologies Generate New Consumer Interaction Opportunities
  • Innovations in Robot Design Propel Market Expansion
  • Strategic Collaborations and Partnerships Drive Growth in Retail Robotics
• 4. GLOBAL MARKET PERSPECTIVE
  • TABLE 1: World Shopping Assistance Robots Market Analysis of Annual Sales in US$ for Years 2015 through 2030
  • TABLE 2: World Recent Past, Current & Future Analysis for Shopping Assistance Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
  • TABLE 3: World Historic Review for Shopping Assistance Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 4: World 15-Year Perspective for Shopping Assistance Robots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
  • TABLE 5: World Recent Past, Current & Future Analysis for Interactive Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
  • TABLE 6: World Historic Review for Interactive Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 7: World 15-Year Perspective for Interactive Robots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
  • TABLE 8: World Recent Past, Current & Future Analysis for Robotic Shopping Carts by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
  • TABLE 9: World Historic Review for Robotic Shopping Carts by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 10: World 15-Year Perspective for Robotic Shopping Carts by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

• UNITED STATES
  • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
  • TABLE 11: USA Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 12: USA Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 13: USA 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• CANADA
  • TABLE 14: Canada Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 15: Canada Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 16: Canada 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• JAPAN
  • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
  • TABLE 17: Japan Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 18: Japan Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 19: Japan 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• CHINA
  • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
  • TABLE 20: China Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 21: China Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 22: China 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• EUROPE
  • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
  • TABLE 23: Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
  • TABLE 24: Europe Historic Review for Shopping Assistance Robots by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 25: Europe 15-Year Perspective for Shopping Assistance Robots by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
  • TABLE 26: Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 27: Europe Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 28: Europe 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• FRANCE
  • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
  • TABLE 29: France Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 30: France Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 31: France 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• GERMANY
  • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
  • TABLE 32: Germany Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 33: Germany Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 34: Germany 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• ITALY
  • TABLE 35: Italy Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 36: Italy Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 37: Italy 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• UNITED KINGDOM
  • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
  • TABLE 38: UK Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 39: UK Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 40: UK 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• REST OF EUROPE
  • TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 42: Rest of Europe Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 43: Rest of Europe 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• ASIA-PACIFIC
  • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
  • TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 45: Asia-Pacific Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 46: Asia-Pacific 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
• REST OF WORLD
  • TABLE 47: Rest of World Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
  • TABLE 48: Rest of World Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
  • TABLE 49: Rest of World 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030

IV. COMPETITION