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IT運用とサービス管理（ITOSM）の世界市場

IT Operations and Service Management (ITOSM)

出版日
ページ情報
英文 247 Pages
納期
即日から翌営業日
適宜更新あり
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.08円
IT運用とサービス管理（ITOSM）の世界市場
出版日: 2025年02月14日
発行: Global Industry Analysts, Inc.
ページ情報: 英文 247 Pages
納期: 即日から翌営業日
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概要

IT運用とサービス管理（ITOSM）の世界市場は2030年までに406億米ドルに達する見込み

2024年に301億米ドルと推定されるIT運用とサービス管理（ITOSM）の世界市場は、2024年から2030年にかけてCAGR 5.1％で成長し、2030年には406億米ドルに達すると予測されます。本レポートで分析したセグメントの1つである「コンフィギュレーション自動化と発見」は、CAGR 4.3％を記録し、分析期間終了までに111億米ドルに達すると予測されます。イベント管理セグメントの成長率は、分析期間中CAGR 4.5%と推定されます。

米国市場は82億米ドル、中国はCAGR4.8%で成長すると予測

米国のIT運用とサービス管理（ITOSM）市場は、2024年に82億米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに64億米ドルの市場規模に達すると予測され、分析期間2024-2030年のCAGRは4.8%です。その他の注目すべき地域別市場としては、日本とカナダがあり、分析期間中のCAGRはそれぞれ4.7%と4.3%と予測されています。欧州では、ドイツがCAGR 4.2%で成長すると予測されています。

世界のIT運用とサービス管理（ITOSM）市場- 主要動向と促進要因のまとめ

ITOSMソリューションはITサービスデリバリーをどう変革するか？

IT運用とサービス管理（ITOSM）ソリューションは、組織内のITサービスのデリバリーとパフォーマンスを管理するために不可欠です。これらのソリューションは、インシデント管理からサービス提供までのITプロセスを合理化し、企業にITインフラストラクチャの監視と最適化のための一元的なアプローチを提供します。ITOSMソフトウェアは、ITチームがより迅速に問題を解決し、より効率的にサービスリクエストを管理し、中断のないビジネスオペレーションを保証することにより、生産性を向上させます。企業がデジタル・プラットフォームやテクノロジーへの依存度を高める中、ITOSMソリューションは、堅牢で信頼性が高く、迅速なITサービスを維持するために不可欠なものとなっています。

自動化とAIはITOSMソリューションにどのような影響を与えているか？

自動化と人工知能（AI）は、予知保全、セルフサービス・オプション、迅速なインシデント解決を可能にすることで、ITOSMに革命をもたらしています。自動化されたワークフローは手作業による介入を減らし、ITチームが複雑なタスクに集中できるようにする一方で、定型的なプロセスはAI主導のシステムによって処理されます。予測分析は、潜在的な障害を予測し、ダウンタイムを最小限に抑え、サービスの信頼性を高めるのに役立ちます。AIを搭載したチャットボットとセルフサービス・ポータルは、従業員が些細な問題を独自に解決できるようにし、ITサポート・チームの負担を軽減します。このような進歩により、ITOSMソリューションはより効率的になり、企業の進化するニーズに対応できるようになっています。

リモートワーク動向はITOSM市場成長にどのような役割を果たすか？

リモートワークの台頭により、ITサービスへのシームレスなアクセスに依存する分散したワークフォースをサポートするため、堅牢なITOSMソリューションの必要性が高まっています。リモートでITサービスを管理・維持することは、ITOSMソリューションがリモート監視、サポート、サービス提供を可能にすることで対処するユニークな課題です。クラウドベースのITOSMプラットフォームは、ITチームがどこからでもオペレーションを管理できるスケーラビリティとアクセシビリティで人気を博しています。リモートワークやハイブリッドワークが一般的になるにつれ、IT部門がさまざまな場所でサービス需要に対応できるよう、包括的なITOSMソリューションの需要は増え続けています。

ITOSM市場の成長はいくつかの要因によってもたらされる

ITOSM市場の成長は、リモートワークへのシフト、ITサービスデリバリーにおける自動化の需要、AI技術の進歩など、いくつかの要因によって牽引されています。企業は分散したチームをサポートするため、ITOSMソリューションは一貫したサービスレベルと業務効率を確保するために不可欠です。また、自動化とAI主導の機能はITOSMプラットフォームの機能を強化し、プロアクティブメンテナンスと効率的なインシデント管理を可能にしています。さらに、デジタルサービスとインフラへの依存度の高まりにより、複雑なIT環境全体で高いパフォーマンスと信頼性を維持できるITOSMソリューションへの需要が高まっています。

セグメント

業界別（銀行・金融サービス・保険（BFSI）,テレコム・IT,政府,ヘルスケア・医療・製薬,航空宇宙・防衛,その他の業界）,タイプ別（構成の自動化と発見,イベント管理,クラウド管理,ワークロードとITの自動化）

調査対象企業の例（注目の147社）

  • ASG Technologies Group, Inc.
  • BMC Software, Inc.
  • CA Technologies, Inc.
  • Cherwell Software, LLC
  • Compuware Corporation
  • HP, Inc.
  • IBM Corporation
  • Ivanti
  • Oracle Corporation
  • ServiceNow, Inc.

目次

第1章 調査手法

第2章 エグゼクティブサマリー

  • 市場概要
  • 主要企業
  • 市場動向と促進要因
  • 世界市場の見通し

第3章 市場分析

  • 米国
  • カナダ
  • 日本
  • 中国
  • 欧州
  • フランス
  • ドイツ
  • イタリア
  • 英国
  • その他欧州
  • アジア太平洋
  • その他の地域

第4章 競合

目次
Product Code: MCP16522

Global IT Operations and Service Management (ITOSM) Market to Reach US$40.6 Billion by 2030

The global market for IT Operations and Service Management (ITOSM) estimated at US$30.1 Billion in the year 2024, is expected to reach US$40.6 Billion by 2030, growing at a CAGR of 5.1% over the analysis period 2024-2030. Configuration Automation and Discovery, one of the segments analyzed in the report, is expected to record a 4.3% CAGR and reach US$11.1 Billion by the end of the analysis period. Growth in the Event Management segment is estimated at 4.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$8.2 Billion While China is Forecast to Grow at 4.8% CAGR

The IT Operations and Service Management (ITOSM) market in the U.S. is estimated at US$8.2 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$6.4 Billion by the year 2030 trailing a CAGR of 4.8% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 4.7% and 4.3% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 4.2% CAGR.

Global IT Operations and Service Management (ITOSM) Market - Key Trends & Drivers Summarized

How Are ITOSM Solutions Transforming IT Service Delivery?

IT Operations and Service Management (ITOSM) solutions are critical for managing the delivery and performance of IT services within organizations. These solutions streamline IT processes, from incident management to service delivery, providing companies with a centralized approach to monitoring and optimizing their IT infrastructure. ITOSM software enhances productivity by enabling IT teams to resolve issues faster, manage service requests more efficiently, and ensure uninterrupted business operations. As companies increasingly depend on digital platforms and technology, ITOSM solutions have become essential for maintaining robust, reliable, and responsive IT services.

How Are Automation and AI Impacting ITOSM Solutions?

Automation and artificial intelligence (AI) are revolutionizing ITOSM by enabling predictive maintenance, self-service options, and faster incident resolution. Automated workflows reduce manual intervention, allowing IT teams to focus on complex tasks while routine processes are handled by AI-driven systems. Predictive analytics help anticipate potential disruptions, minimizing downtime and enhancing service reliability. AI-powered chatbots and self-service portals empower employees to resolve minor issues independently, reducing the load on IT support teams. These advancements are making ITOSM solutions more efficient and responsive to the evolving needs of businesses.

What Role Do Remote Work Trends Play in ITOSM Market Growth?

The rise of remote work has intensified the need for robust ITOSM solutions, as companies support distributed workforces that rely on seamless access to IT services. Managing and maintaining IT services remotely poses unique challenges, which ITOSM solutions address by enabling remote monitoring, support, and service delivery. Cloud-based ITOSM platforms have gained popularity for their scalability and accessibility, allowing IT teams to manage operations from anywhere. As remote and hybrid work arrangements become more common, demand for comprehensive ITOSM solutions continues to grow, ensuring IT departments can meet service demands across various locations.

The Growth in the ITOSM Market Is Driven by Several Factors

The growth in the ITOSM market is driven by several factors, including the shift toward remote work, the demand for automation in IT service delivery, and advancements in AI technology. As companies support distributed teams, ITOSM solutions are essential for ensuring consistent service levels and operational efficiency. Automation and AI-driven features are also enhancing the functionality of ITOSM platforms, enabling proactive maintenance and efficient incident management. Additionally, the growing reliance on digital services and infrastructure is driving demand for ITOSM solutions that can maintain high performance and reliability across complex IT environments.

SCOPE OF STUDY:

The report analyzes the IT Operations and Service Management (ITOSM) market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Industry Vertical (Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense, Other Industry Verticals); Type (Configuration Automation and Discovery, Event Management, Cloud Management, Workload and IT Automation)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 147 Featured) -

  • ASG Technologies Group, Inc.
  • BMC Software, Inc.
  • CA Technologies, Inc.
  • Cherwell Software, LLC
  • Compuware Corporation
  • HP, Inc.
  • IBM Corporation
  • Ivanti
  • Oracle Corporation
  • ServiceNow, Inc.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Impact of Covid-19 and a Looming Global Recession
    • IT Operations and Service Management (ITOSM) - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Growing Demand for Automation in IT Operations to Improve Efficiency and Reduce Human Error
    • Rising Adoption of Artificial Intelligence (AI) and Machine Learning (ML) for Predictive IT Operations Management
    • Increasing Shift to Cloud-Based IT Operations Management Platforms for Scalability and Flexibility
    • Expansion of AIOps (Artificial Intelligence for IT Operations) Solutions for Proactive Problem Resolution
    • Growing Focus on End-to-End Visibility and Real-Time Monitoring Across Hybrid IT Environments
    • Increasing Importance of IT Service Management (ITSM) in Enhancing Customer Experience and Service Delivery
    • Rise of DevOps and Agile Methodologies Driving Demand for Integrated IT Operations Management Tools
    • Expansion of IT Service Management Solutions to Support Remote and Distributed Workforces
    • Growing Need for Unified IT Service Management and Operations Platforms for Seamless IT Governance
    • Increasing Adoption of Self-Service IT Support Portals and Chatbots for Improved User Experience
    • Surge in Demand for IT Asset Management Tools to Enhance Resource Utilization and Cost Management
    • Emphasis on IT Compliance and Risk Management Driving Adoption of Comprehensive ITOSM Solutions
    • Expanding Use of Robotic Process Automation (RPA) to Streamline Repetitive IT Tasks and Improve Productivity
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World IT Operations and Service Management (ITOSM) Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World Historic Review for IT Operations and Service Management (ITOSM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 4: World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for Configuration Automation and Discovery by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 6: World Historic Review for Configuration Automation and Discovery by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 7: World 15-Year Perspective for Configuration Automation and Discovery by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Event Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World Historic Review for Event Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 10: World 15-Year Perspective for Event Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 11: World Recent Past, Current & Future Analysis for Cloud Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 12: World Historic Review for Cloud Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 13: World 15-Year Perspective for Cloud Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Workload and IT Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World Historic Review for Workload and IT Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 16: World 15-Year Perspective for Workload and IT Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Banking, Financial Services & Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Banking, Financial Services & Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 19: World 15-Year Perspective for Banking, Financial Services & Insurance (BFSI) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 21: World Historic Review for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 22: World 15-Year Perspective for Telecom and IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 23: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 24: World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 25: World 15-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 26: World Recent Past, Current & Future Analysis for Healthcare/Medical/Pharmaceutical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 27: World Historic Review for Healthcare/Medical/Pharmaceutical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 28: World 15-Year Perspective for Healthcare/Medical/Pharmaceutical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 29: World Recent Past, Current & Future Analysis for Aerospace & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 30: World Historic Review for Aerospace & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 31: World 15-Year Perspective for Aerospace & Defense by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 32: World Recent Past, Current & Future Analysis for Other Industry Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 33: World Historic Review for Other Industry Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 34: World 15-Year Perspective for Other Industry Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 35: USA Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 36: USA Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 37: USA 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 38: USA Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: USA Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 40: USA 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • CANADA
    • TABLE 41: Canada Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 42: Canada Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 43: Canada 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 44: Canada Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Canada Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 46: Canada 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • JAPAN
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 47: Japan Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 48: Japan Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 49: Japan 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 50: Japan Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Japan Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 52: Japan 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • CHINA
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 53: China Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 54: China Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 55: China 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 56: China Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: China Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 58: China 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • EUROPE
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 59: Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 60: Europe Historic Review for IT Operations and Service Management (ITOSM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 61: Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
    • TABLE 62: Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Europe Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 64: Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 65: Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 66: Europe Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 67: Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • FRANCE
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 68: France Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 69: France Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 70: France 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 71: France Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 72: France Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 73: France 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • GERMANY
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 74: Germany Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 75: Germany Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 76: Germany 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 77: Germany Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 78: Germany Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 79: Germany 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • ITALY
    • TABLE 80: Italy Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Italy Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 82: Italy 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 83: Italy Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 84: Italy Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 85: Italy 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • UNITED KINGDOM
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 86: UK Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 87: UK Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 88: UK 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 89: UK Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 90: UK Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 91: UK 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • REST OF EUROPE
    • TABLE 92: Rest of Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Rest of Europe Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 94: Rest of Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 95: Rest of Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 96: Rest of Europe Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 97: Rest of Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • ASIA-PACIFIC
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 98: Asia-Pacific Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 99: Asia-Pacific Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 100: Asia-Pacific 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 101: Asia-Pacific Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 102: Asia-Pacific Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 103: Asia-Pacific 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • REST OF WORLD
    • TABLE 104: Rest of World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 105: Rest of World Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 106: Rest of World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 107: Rest of World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 108: Rest of World Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 109: Rest of World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

IV. COMPETITION