Product Code: MCP-1846
This report analyzes the worldwide markets for Electronic Bill Presentment and Payment (EBPP) in number of B2C electronic bills generated. The report provides separate comprehensive analytics for the US, Canada, Europe, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2015 through 2022. Also, a six-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 83 companies including many key and niche players such as -
ACI Worldwide
Bottomline Technologies, Inc.
Communications Data Group
CSG Systems International, Inc.
Discover Financial Services
Table of Contents
I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS
- Study Reliability and Reporting Limitations
- Disclaimers
- Data Interpretation & Reporting Level
- Quantitative Techniques & Analytics
- Product Definitions and Scope of Study
II. EXECUTIVE SUMMARY
1. INDUSTRY OVERVIEW
- Electronic Bill Presentment & Payment: Strongly Founded on Next Generation Internet Economy
- Table 1: Rapid Penetration of Internet Provides the Foundation for the Commercial Success of Electronic Billing: Breakdown of Number of Internet Users (In Million) by Region for Years 2013 & 2016 (includes corresponding Graph/Chart)
- Table 2: Growth in Average Internet Speeds Makes Electronic Bill Presentment & Payment Commercially Viable and Rewarding From a User Experience Perspective: Breakdown of Internet Speeds (In Mbps) in Select Countries Worldwide for the Years 2014 & 2016 (includes corresponding Graph/Chart)
- Market Overview
- Key Benefits of EBPP Driving Adoption Worldwide
- Convenience & Mobility
- Increased Savings & Cost-Effectiveness
- Streamlined Billing Workflow
- Enhanced Transparency
- Higher Banking Fees for Conventional Services
- Noteworthy Market Trends, Drivers & Challenges
- Outsourced EBPP Services Gain in Popularity
- Political Focus on Exerting Strong Fiscal Controls to Curb Tax Evasion & Fraud Drives the Emergence of Latin America as the World's Largest Market for E-Billing
- The Rise of Customer Self-Service Tilts EBPP Technologies into the Mass Adoption Stage
- Table 3: Emergence of Customer Experience as the New Battlefield & the Ensuing Focus on Self-Service to Benefit Adoption of Self-Care e-Billing: Respondent Opinions on the Importance of Self-Service (includes corresponding Graph/Chart)
- Intuitive Design of Electronic Bills: Vital to the Success of Bill Presentment ...
- SMS Bill Presentment Soars in Popularity
- ATMs Emerge as a Medium of Electronic Payment
- SMBs: An Emerging & Lucrative Customer Cluster for EBPP
- Convergence of Billing with Customer Analytics Opens a New Window of Opportunity
- Launch of e-Bill Adoption Campaigns to Benefit Market Growth
- Key Macro Forces Driving Market Growth
- Global Efforts to Go Cashless Confers Policy Led Stability to the Growth of Electronic Bill Presentment and Payment Solutions
- Table 4: Rapid Progress Towards a Cashless Society Provides Opportunities On a Platter for Electronic Bill Presentment and Payment: Global Non-Cash Transactions (In Billion) by Geographic Region for the Years 2014 & 2016 (includes corresponding Graph/Chart)
- Rapid Growth in eCommerce & mCommerce Spurs Consumer Appetite for Electronic Payment
- Table 5: The 24% Projected Growth in B2C eCommerce Sales by 2017 to Spur Opportunities for Electronic Bill Presentment and Payment: Global B2C E-Commerce Sales (in US$ Billion) by Geographic Region for the Years 2015 and 2017E (includes corresponding Graph/Chart)
- Rapid Mobile Broadband Penetration Provides the Platform for Future Growth
- Table 6: Growing Number of Mobile Broadband Users to Play a Pivotal Role in Expanding the Addressable Market Opportunity for Mobile Payment Solutions: Global Active Mobile Broadband Subscriptions (In Million) & Breakdown of Active Mobile-Broadband Subscriptions per 100 People by Region for the Years 2014 & 2016
- Developments in Internet Security: A Prerequisite for the Growth of eBilling & Payment
- Table 7: Robust Spending On Cyber Security Hardware, Software, and Services Infuses Customer Confidence in the Electronic Payment Ecosystem & Encourages Wider Adoption of E-Billing Solutions: Global Market for Cyber Security (In US$ Million) by Geographic Region for the Year 2016 & 2022 (includes corresponding Graph/Chart)
- Increasing Use of Internet Enabled Smartphones Encourages Bill Payment through Mobile Phones
- Table 8: Continued Strong Growth in Smartphone Sales Supported by Rapid Penetration of Mobile Broadband to Make E-Payments One of the Most Commonly Performed Tasks On Smartphones: Global Sales of Smartphones (In 000s) by Region for the Years 2016 & 2020 (includes corresponding Graph/Chart)
- Developments in Mobile Wallet & Payment Apps to Richly Support Growth of Electronic Payments
- Table 9: Development of the Mobile Wallet Ecosystem Actively Accelerates Electronic Bill Payment Behavior: World Market for Mobile Wallet (In US$ Million) by Geographic Region for the Years 2016 & 2020 (includes corresponding Graph/Chart)
- Growing Focus on Environmental Sustainability to Benefit EBPP
- Challenges Impeding Wider Adoption of EBPP
- Underdeveloped Internet Infrastructure in Developing Markets
- Bandwidth Limitations Limit EBPP Potential
- Inherent limitations of SMS System: A Serious Cause of Concern
- Lack of Common Standards
- Key Considerations for Successful Implementation of EBPP
- EBPP: Not a Complete Replacement for Paper
- Market Outlook
2. EBPP - THE SERVICE OVERVIEW
- Electronic Bill Presentment & Payment (EBPP)
- Benefits of EBPP from End-User/Customer's Perspective
- Benefits of EBPP from Biller's Perspective
- Benefits of EBPP to Banks and Remittance Processors
- Components of EBPP
- Electronic Bill Presentment
- Push Method
- Pull Method
- Multi-Channel Method
- Electronic Bill Payment
- Electronic Bill Posting
- Parties Involved in Implementing EBPP
- Billers
- End-users/Consumers
- Bill Consolidator
- Banks/Financial Institutions
- Agents/Intermediaries
- Biller Payment Provider
- Biller Service Provider
- Customer Service Provider
- Customer's Payments Provider
- Effectiveness of Billing and Payment Processes
- Typical Business-to-Consumer (B2C) Bill Presentment Models
- Biller-Direct/ Direct EBPP
- Perquisites For Implementing Biller-direct EBPP Solution
- Consolidator Model
- Variations of Consolidator Model
- Thin Consolidator
- Thick Consolidator
- Personal Consolidator
- Biller-direct Managed Services Provider (MSP) Model
- Similarities in MSP and Thick Consolidator Models
- Distinct Features of Biller-Direct MSP Model
- Bill Presentment Models - Comparison on Select Parameters
- Consumer-to-Business (C2B) Payment Choices
- Typical C2B Bill Payment Models
- Direct Model
- Indirect Model
- Exposition of Different Payment Instruments
- Automated Clearing House (ACH)
- Credit Cards
- Debit Cards
- Checks
3. PRODUCT/SERVICE LAUNCHES
- WaterSmart Software Introduces Electronic Presentment & Payment Solution
- Jack Henry & Associates Launches New Electronic Bill Presentment & Payment Solution
- MEPS Unveils New Electronic Bill Payment Solution in Jordan
- PayFort Introduces Saudi Payments Option
- RedFin Launches Web-based EBPP Platform
- Soft-ex Communications Introduces Online Bill Presentment & Analytics Solution
4. RECENT INDUSTRY ACTIVITY
- AGS Transact Technologies Collaborates with ACI Worldwide
- ACI Partners with Turkish Bank UK
- ACI Worldwide Partners with VocaLink
- ACI Worldwide Collaborates with Raphaels Bank
- Invoice Cloud Takes Over Metropolitan Communications
- Magyar Telekom Terminates Tavszamla EBPP Service and Joins Dijnet
- Invoice Cloud Takes Over Majority Stake in ImageVision.net
- ebpSource Partners with Infomax Systems Solutions and Services
- Consortium of Financial Investors Takes Over Fawry
- ACI Worldwide to Acquire PAY.ON
- ACI Worldwide Forms Partnership with LD Systems
5. FOCUS ON SELECT PLAYERS IN THE EBPP ECOSYSTEM
- ACI Worldwide (US)
- Bottomline Technologies, Inc. (US)
- Communications Data Group (US)
- CSG Systems International, Inc. (US)
- Discover Financial Services (US)
- ebpSource Limited (UK)
- eBillingHub (US)
- Enterprise jBilling Software Ltd. (Canada)
- Fiserv, Inc. (US)
- FIS (USA)
- Jack Henry & Associates (US)
- Jopari Solutions, Inc. (USA)
- Monitise Group Limited (UK)
- MasterCard (US)
- Pagero AB (Sweden)
- PayPal, Inc.
- RDM Corporation (Canada)
- SIX Payment Services Ltd. (Switzerland)
- Sorriso Technologies, Inc. (US)
- Striata (US)
- Visa, Inc. (US)
- CyberSource Corporation (US)
6. GLOBAL MARKET PERSPECTIVE
- Table 10: World Recent Past, Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - US, Canada, Europe, Latin America, and Rest of World Markets Independently Analyzed with Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
- Table 11: World Historic Review for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - US, Canada, Europe, Latin America, and Rest of World Markets Independently Analyzed with Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for Years 2009 through 2014 (includes corresponding Graph/Chart)
- Table 12: World 15-Year Perspective for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - Percentage Breakdown of Number of Business-to-Consumer (B2C) Electronic Bills Generated for US, Canada, Europe, Latin America, and Rest of World Markets for Years 2009, 2016 & 2022 (includes corresponding Graph/Chart)
III. MARKET
1. THE UNITED STATES
- A. Market Analysis
- Outlook
- Popular Bill Presentment and Payment Models in Review
- Consolidator Bill Presentment Model to Outstrip Biller-Direct
- Multiple Payment Options At Consumer Disposal
- Electronic Billing - A Greener Alternative
- EBPP Gaining Ground in Utility Sector
- Service Launches
- Strategic Corporate Developments
- Select Key Players
- B. Market Analytics
- Table 13: US Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to- Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
- Table 14: US Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)
2. CANADA
- A. Market Analysis
- Outlook
- Select Key Players
- B. Market Analytics
- Table 15: Canada Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
- Table 16: Canada Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)
3. EUROPE
- A. Market Analysis
- Outlook
- Key Statistics
- Table 17: European E-Invoicing Market (2014 & 2016): Percentage Breakdown of Transfer of Electronic Bill Volume by Business Model (includes corresponding Graph/Chart)
- Table 18: Number of E-Invoicing Network Operators in Europe for the Years 2014 and 2016 (includes corresponding Graph/Chart)
- Strategic Corporate Developments
- Select Key Players
- B. Market Analytics
- Table 19: European Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
- Table 20: European Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)
4. LATIN AMERICA
- A. Market Analysis
- B. Market Analytics
- Table 21: Latin American Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
- Table 22: Latin American Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)
5. REST OF WORLD
- A. Market Analysis
- Outlook
- Service Launches
- Strategic Corporate Developments
- A Key Player
- B. Market Analytics
- Table 23: Rest of World Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
- Table 24: Rest of World Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)
IV. COMPETITIVE LANDSCAPE
