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市場調査レポート

電子請求および電子決済(EBPP)サービスの世界市場

Electronic Bill Presentment and Payment (EBPP)

発行 Global Industry Analysts, Inc. 商品コード 134257
出版日 ページ情報 英文 188 Pages
納期: 即日から翌営業日
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電子請求および電子決済(EBPP)サービスの世界市場 Electronic Bill Presentment and Payment (EBPP)
出版日: 2017年02月01日 ページ情報: 英文 188 Pages
概要

当レポートは電子請求および電子決済(EBPP)サービスの世界市場を精査分析しています。また市場を米国、カナダ、欧州、およびその他の地域別に分類し、それぞれについて総合的な視点から市場分析を加えています。当レポートでは2013年から2020年に至る年毎の市場見積ならびに市場予測を行っており、加えて過去7年間の市場分析データも示しています。また世界の主要企業およびニッチ企業79社の企業プロファイルも提供しています。

第1章 序論、調査方法および製品の定義

  • 調査の信頼度および報告の限界
  • 免責事項
  • データの解釈と報告レベル
    • 定量的分析技法とアナリティクス
  • 製品の定義と調査範囲

第2章 エグゼクティブ・サマリー

  • 市場概要ならびに動向
    • インターネット経済の急拡大: 基本的な市場成長促進要因
    • 市場機会指標
    • インターネットセキュリティの発達: 電子請求ビジネス成長のための必須要件
    • インターネットが使えるスマートフォンの使用が広がり、モバイルフォン上での電子決済の普及を促している
    • 顧客のセルフサービスをサポートするインフラの広がりがEBPP普及の予兆となっている
    • EBPP: 市場概要
    • 重要な統計データ調査結果
    • EBPPの利点は重要であり世界的にEBPP導入の動きが加速している
    • 電子請求: 高い競争力を持つ顧客サービス戦略として出現
    • 環境的な持続可能性への注目度が高まっており、EBPPを後押ししている
    • ペーパーレスな業務環境へ移行して行くことはe-ビリングのビジネスチャンスとなる
    • 電子請求が注目を集める
    • SMS (ショートメッセージサービス)の電子請求は急速に一般化
    • ATMが電子決済の媒体として登場
    • SMB (中小企業): EBPPにとって新しい、もうけの多い顧客群
    • 電子請求データと顧客アナリティクスとを一つにまとめれば新たなビジネス機会の窓が開く
    • 市場成長促進のためのe-ビリング導入キャンペーン
    • EBPPの広範な普及を妨げる課題
    • EBPPの導入を成功裡に進めるための重要検討項目
    • EBPP: 完全に紙の書類に取って代われるわけではない
    • 市場見通し
  • EBPP - サービス概要
    • 電子請求および電子決済 (EBPP)
    • エンドユーザ/顧客の視点から見たEBPPの利点
    • 請求者の視点から見たEBPPの利点
    • 銀行や送金業者にとってのEBPPの利点
    • EBPPの構成要素
    • 電子決済
    • 電子請求書の郵送
    • EBPP導入の際の関係者
    • 代表的なB2C電子請求書提示モデル
    • 請求者直接提示方式/直接EBPP
    • 請求者直接提示EBPPソリューションを採ったときの特典
    • 請求書集約業モデル
    • 請求書集約業モデルのさまざまな形態
    • マネージドサービスプロバイダ(MSP)を用いた請求書直接提示モデル
    • MSPモデルと全集約型請求書集約業モデルの類似点
    • MSPを用いた請求書直接提示モデルの独特な特徴
    • 各種の請求書提示モデル - 注目パラメータ比較
    • C2Bの電子決済方式選択
    • 代表的なC2B電子決済モデル
    • さまざまな決済法の解説
  • 新製品/新サービス
  • 最近の業界動向
  • 主要企業
  • 世界市場見通し
  • 第3章 地域市場
  • 米国
  • カナダ
  • 欧州
  • その他の地域

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目次
Product Code: MCP-1846

This report analyzes the worldwide markets for Electronic Bill Presentment and Payment (EBPP) in number of B2C electronic bills generated. The report provides separate comprehensive analytics for the US, Canada, Europe, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2015 through 2022. Also, a six-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 83 companies including many key and niche players such as -

ACI Worldwide
Bottomline Technologies, Inc.
Communications Data Group
CSG Systems International, Inc.
Discover Financial Services

Table of Contents

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

  • Study Reliability and Reporting Limitations
  • Disclaimers
  • Data Interpretation & Reporting Level
    • Quantitative Techniques & Analytics
  • Product Definitions and Scope of Study

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW

  • Electronic Bill Presentment & Payment: Strongly Founded on Next Generation Internet Economy
    • Table 1: Rapid Penetration of Internet Provides the Foundation for the Commercial Success of Electronic Billing: Breakdown of Number of Internet Users (In Million) by Region for Years 2013 & 2016 (includes corresponding Graph/Chart)
    • Table 2: Growth in Average Internet Speeds Makes Electronic Bill Presentment & Payment Commercially Viable and Rewarding From a User Experience Perspective: Breakdown of Internet Speeds (In Mbps) in Select Countries Worldwide for the Years 2014 & 2016 (includes corresponding Graph/Chart)
  • Market Overview
  • Key Benefits of EBPP Driving Adoption Worldwide
    • Convenience & Mobility
    • Increased Savings & Cost-Effectiveness
    • Streamlined Billing Workflow
    • Enhanced Transparency
    • Higher Banking Fees for Conventional Services
  • Noteworthy Market Trends, Drivers & Challenges
  • Outsourced EBPP Services Gain in Popularity
  • Political Focus on Exerting Strong Fiscal Controls to Curb Tax Evasion & Fraud Drives the Emergence of Latin America as the World's Largest Market for E-Billing
  • The Rise of Customer Self-Service Tilts EBPP Technologies into the Mass Adoption Stage
    • Table 3: Emergence of Customer Experience as the New Battlefield & the Ensuing Focus on Self-Service to Benefit Adoption of Self-Care e-Billing: Respondent Opinions on the Importance of Self-Service (includes corresponding Graph/Chart)
  • Intuitive Design of Electronic Bills: Vital to the Success of Bill Presentment ...
  • SMS Bill Presentment Soars in Popularity
  • ATMs Emerge as a Medium of Electronic Payment
  • SMBs: An Emerging & Lucrative Customer Cluster for EBPP
  • Convergence of Billing with Customer Analytics Opens a New Window of Opportunity
  • Launch of e-Bill Adoption Campaigns to Benefit Market Growth
  • Key Macro Forces Driving Market Growth
    • Global Efforts to Go Cashless Confers Policy Led Stability to the Growth of Electronic Bill Presentment and Payment Solutions
    • Table 4: Rapid Progress Towards a Cashless Society Provides Opportunities On a Platter for Electronic Bill Presentment and Payment: Global Non-Cash Transactions (In Billion) by Geographic Region for the Years 2014 & 2016 (includes corresponding Graph/Chart)
    • Rapid Growth in eCommerce & mCommerce Spurs Consumer Appetite for Electronic Payment
    • Table 5: The 24% Projected Growth in B2C eCommerce Sales by 2017 to Spur Opportunities for Electronic Bill Presentment and Payment: Global B2C E-Commerce Sales (in US$ Billion) by Geographic Region for the Years 2015 and 2017E (includes corresponding Graph/Chart)
    • Rapid Mobile Broadband Penetration Provides the Platform for Future Growth
    • Table 6: Growing Number of Mobile Broadband Users to Play a Pivotal Role in Expanding the Addressable Market Opportunity for Mobile Payment Solutions: Global Active Mobile Broadband Subscriptions (In Million) & Breakdown of Active Mobile-Broadband Subscriptions per 100 People by Region for the Years 2014 & 2016
    • Developments in Internet Security: A Prerequisite for the Growth of eBilling & Payment
    • Table 7: Robust Spending On Cyber Security Hardware, Software, and Services Infuses Customer Confidence in the Electronic Payment Ecosystem & Encourages Wider Adoption of E-Billing Solutions: Global Market for Cyber Security (In US$ Million) by Geographic Region for the Year 2016 & 2022 (includes corresponding Graph/Chart)
    • Increasing Use of Internet Enabled Smartphones Encourages Bill Payment through Mobile Phones
    • Table 8: Continued Strong Growth in Smartphone Sales Supported by Rapid Penetration of Mobile Broadband to Make E-Payments One of the Most Commonly Performed Tasks On Smartphones: Global Sales of Smartphones (In 000s) by Region for the Years 2016 & 2020 (includes corresponding Graph/Chart)
    • Developments in Mobile Wallet & Payment Apps to Richly Support Growth of Electronic Payments
    • Table 9: Development of the Mobile Wallet Ecosystem Actively Accelerates Electronic Bill Payment Behavior: World Market for Mobile Wallet (In US$ Million) by Geographic Region for the Years 2016 & 2020 (includes corresponding Graph/Chart)
    • Growing Focus on Environmental Sustainability to Benefit EBPP
  • Challenges Impeding Wider Adoption of EBPP
    • Underdeveloped Internet Infrastructure in Developing Markets
    • Bandwidth Limitations Limit EBPP Potential
    • Inherent limitations of SMS System: A Serious Cause of Concern
    • Lack of Common Standards
  • Key Considerations for Successful Implementation of EBPP
    • EBPP: Not a Complete Replacement for Paper
  • Market Outlook

2. EBPP - THE SERVICE OVERVIEW

  • Electronic Bill Presentment & Payment (EBPP)
  • Benefits of EBPP from End-User/Customer's Perspective
  • Benefits of EBPP from Biller's Perspective
  • Benefits of EBPP to Banks and Remittance Processors
  • Components of EBPP
  • Electronic Bill Presentment
    • Push Method
    • Pull Method
    • Multi-Channel Method
  • Electronic Bill Payment
  • Electronic Bill Posting
  • Parties Involved in Implementing EBPP
  • Billers
  • End-users/Consumers
  • Bill Consolidator
  • Banks/Financial Institutions
  • Agents/Intermediaries
    • Biller Payment Provider
    • Biller Service Provider
    • Customer Service Provider
    • Customer's Payments Provider
    • Effectiveness of Billing and Payment Processes
  • Typical Business-to-Consumer (B2C) Bill Presentment Models
  • Biller-Direct/ Direct EBPP
    • Advantages
    • Disadvantages
  • Perquisites For Implementing Biller-direct EBPP Solution
  • Consolidator Model
    • Advantages
    • Disadvantages
  • Variations of Consolidator Model
  • Thin Consolidator
  • Thick Consolidator
  • Personal Consolidator
  • Biller-direct Managed Services Provider (MSP) Model
  • Similarities in MSP and Thick Consolidator Models
  • Distinct Features of Biller-Direct MSP Model
    • Bill Presentment Models - Comparison on Select Parameters
  • Consumer-to-Business (C2B) Payment Choices
  • Typical C2B Bill Payment Models
  • Direct Model
  • Indirect Model
  • Exposition of Different Payment Instruments
  • Automated Clearing House (ACH)
  • Credit Cards
  • Debit Cards
  • Checks

3. PRODUCT/SERVICE LAUNCHES

  • WaterSmart Software Introduces Electronic Presentment & Payment Solution
  • Jack Henry & Associates Launches New Electronic Bill Presentment & Payment Solution
  • MEPS Unveils New Electronic Bill Payment Solution in Jordan
  • PayFort Introduces Saudi Payments Option
  • RedFin Launches Web-based EBPP Platform
  • Soft-ex Communications Introduces Online Bill Presentment & Analytics Solution

4. RECENT INDUSTRY ACTIVITY

  • AGS Transact Technologies Collaborates with ACI Worldwide
  • ACI Partners with Turkish Bank UK
  • ACI Worldwide Partners with VocaLink
  • ACI Worldwide Collaborates with Raphaels Bank
  • Invoice Cloud Takes Over Metropolitan Communications
  • Magyar Telekom Terminates Tavszamla EBPP Service and Joins Dijnet
  • Invoice Cloud Takes Over Majority Stake in ImageVision.net
  • ebpSource Partners with Infomax Systems Solutions and Services
  • Consortium of Financial Investors Takes Over Fawry
  • ACI Worldwide to Acquire PAY.ON
  • ACI Worldwide Forms Partnership with LD Systems

5. FOCUS ON SELECT PLAYERS IN THE EBPP ECOSYSTEM

  • ACI Worldwide (US)
  • Bottomline Technologies, Inc. (US)
  • Communications Data Group (US)
  • CSG Systems International, Inc. (US)
  • Discover Financial Services (US)
  • ebpSource Limited (UK)
  • eBillingHub (US)
  • Enterprise jBilling Software Ltd. (Canada)
  • Fiserv, Inc. (US)
  • FIS (USA)
  • Jack Henry & Associates (US)
  • Jopari Solutions, Inc. (USA)
  • Monitise Group Limited (UK)
  • MasterCard (US)
  • Pagero AB (Sweden)
  • PayPal, Inc.
  • RDM Corporation (Canada)
  • SIX Payment Services Ltd. (Switzerland)
  • Sorriso Technologies, Inc. (US)
  • Striata (US)
  • Visa, Inc. (US)
  • CyberSource Corporation (US)

6. GLOBAL MARKET PERSPECTIVE

    • Table 10: World Recent Past, Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - US, Canada, Europe, Latin America, and Rest of World Markets Independently Analyzed with Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 11: World Historic Review for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - US, Canada, Europe, Latin America, and Rest of World Markets Independently Analyzed with Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for Years 2009 through 2014 (includes corresponding Graph/Chart)
    • Table 12: World 15-Year Perspective for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - Percentage Breakdown of Number of Business-to-Consumer (B2C) Electronic Bills Generated for US, Canada, Europe, Latin America, and Rest of World Markets for Years 2009, 2016 & 2022 (includes corresponding Graph/Chart)

III. MARKET

1. THE UNITED STATES

  • A. Market Analysis
    • Outlook
    • Popular Bill Presentment and Payment Models in Review
      • Consolidator Bill Presentment Model to Outstrip Biller-Direct
      • Multiple Payment Options At Consumer Disposal
    • Electronic Billing - A Greener Alternative
    • EBPP Gaining Ground in Utility Sector
    • Service Launches
    • Strategic Corporate Developments
    • Select Key Players
  • B. Market Analytics
    • Table 13: US Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to- Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 14: US Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

2. CANADA

  • A. Market Analysis
    • Outlook
    • Select Key Players
  • B. Market Analytics
    • Table 15: Canada Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 16: Canada Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

3. EUROPE

  • A. Market Analysis
    • Outlook
    • Key Statistics
    • Table 17: European E-Invoicing Market (2014 & 2016): Percentage Breakdown of Transfer of Electronic Bill Volume by Business Model (includes corresponding Graph/Chart)
    • Table 18: Number of E-Invoicing Network Operators in Europe for the Years 2014 and 2016 (includes corresponding Graph/Chart)
    • Strategic Corporate Developments
    • Select Key Players
  • B. Market Analytics
    • Table 19: European Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 20: European Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

4. LATIN AMERICA

  • A. Market Analysis
    • Outlook
  • B. Market Analytics
    • Table 21: Latin American Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 22: Latin American Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

5. REST OF WORLD

  • A. Market Analysis
    • Outlook
    • Service Launches
    • Strategic Corporate Developments
    • A Key Player
  • B. Market Analytics
    • Table 23: Rest of World Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 24: Rest of World Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

IV. COMPETITIVE LANDSCAPE

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