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市場調査レポート

世界のユニファイドコミュニケーション & コラボレーション市場:産業分析、地域市場の概要、潜在成長性、競合情勢、市場シェア、予測

Unified Communications & Collaboration Market Size By Platform, By Deployment Model, By Application, Industry Analysis Report, Reginal Outlook, Growth Potential, Competitive Market Share & Forecast, 2019 - 2025

発行 Global Market Insights Inc. 商品コード 605739
出版日 ページ情報 英文 300 Pages
納期: 2-3営業日
価格
本日の銀行送金レート: 1USD=108.42円で換算しております。
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世界のユニファイドコミュニケーション & コラボレーション市場:産業分析、地域市場の概要、潜在成長性、競合情勢、市場シェア、予測 Unified Communications & Collaboration Market Size By Platform, By Deployment Model, By Application, Industry Analysis Report, Reginal Outlook, Growth Potential, Competitive Market Share & Forecast, 2019 - 2025
出版日: 2019年02月13日 ページ情報: 英文 300 Pages
概要

当レポートでは、世界のユニファイドコミュニケーション & コラボレーション(UCC)市場を調査し、市場および産業の概要、プラットフォーム・導入タイプ・用途・地域別の市場動向、市場規模の推移と予測、市場シェア、市場成長への影響要因の分析、競合情勢、主要企業のプロファイルなど、体系的な情報を提供しています。

第1章 調査手法と範囲

  • 調査手法
  • 情報源

第2章 エグゼクティブサマリー

  • 全方位的産業分析

第3章 産業考察

  • イントロダクション
  • UCCの利点
  • 産業区分
  • UCC技術の発展
  • 産業概要
  • エコシステムの分析
  • 規制環境
  • 技術・イノベーション
    • UCC向けモバイルファーストモデル
    • UCCに変革をもたらす新技術(人工知能、各超現実、IoT)
    • コラボレーションと戦略的買収
  • 産業影響要素
    • 成長要因
    • 産業の落とし穴と課題
  • 新着情報
  • ファイブフォース分析
  • PESTEL分析

第4章 競合情勢

  • イントロダクション
  • 企業の競合環境

第5章 世界のユニファイドコミュニケーション & コラボレーション(UCC)市場:プラットフォーム別

  • プラットフォーム別の市場シェア(実績値・予測値)
  • テレフォニー
    • IP電話
    • IP-PBX
  • コラボレーション
    • モバイル
    • ソーシャルネットワーク
    • ビデオプラットフォーム
  • ユニファイドメッセージ
    • ボイスメール
    • 電子メール
    • FAX
  • カンファレンス
    • 音声会議
    • ビデオ会議
    • ウェブ会議
  • サービス & ツール

第6章 世界のユニファイドコミュニケーション & コラボレーション(UCC)市場:導入タイプ別

  • 導入タイプ別の市場シェア(実績値・予測値)
  • オンプレミス
  • クラウド
  • ハイブリッド

第7章 世界のユニファイドコミュニケーション & コラボレーション(UCC)市場:用途別

  • 用途別の市場シェア(実績値・予測値)
  • 銀行・金融サービス・保険
  • 公共
  • 小売
  • 医療
  • 教育
  • その他

第8章 世界のユニファイドコミュニケーション & コラボレーション(UCC)市場:地域別

  • 地域別の市場シェア(実績値・予測値)
  • 北米
  • 欧州
  • アジア太平洋
  • 中東・アフリカ
  • ラテンアメリカ

第9章 企業プロファイル

  • 8x8
  • Alcatel-Lucent Enterprise
  • Avaya
  • BT
  • Cisco
  • Genesys
  • Huawei
  • IBM
  • Interactive Intelligence
  • Microsoft
  • Mitel
  • 日本電気(NEC)
  • Nextiva
  • Orange
  • RingCentral
  • Star2Star
  • Verizon
  • Vonage
  • Unify
  • West
図表

Charts & Figures

  • FIG 1 Industry segmentation
  • FIG 2 UCC market, 2014 - 2025 (USD Million)
  • FIG 3 UCC architecture analysis
  • FIG 4 Industry ecosystem analysis
  • FIG 5 Porter's analysis
  • FIG 6 PESTEL analysis
  • FIG 7 Growth potential analysis
  • FIG 8 Company analysis of market leaders, 2018
  • FIG 9 Company analysis of other prominent vendors, 2018
  • FIG 10 SWOT Analysis, 8x8
  • FIG 11 SWOT Analysis, ALE
  • FIG 12 SWOT Analysis, Avaya
  • FIG 13 SWOT Analysis, BT
  • FIG 14 SWOT Analysis, Cisco
  • FIG 15 SWOT Analysis, Genesys
  • FIG 16 SWOT Analysis, Huawei
  • FIG 17 SWOT Analysis, IBM
  • FIG 18 SWOT Analysis, Microsoft
  • FIG 19 SWOT Analysis, Mitel
  • FIG 20 SWOT Analysis, NEC
  • FIG 21 SWOT Analysis, Nextiva
  • FIG 22 SWOT Analysis, Orange
  • FIG 23 SWOT Analysis, RingCentral
  • FIG 24 SWOT Analysis, Star2Star
  • FIG 25 SWOT Analysis, Verizon
  • FIG 26 SWOT Analysis, Vonage
  • FIG 27 SWOT Analysis, Unify
  • FIG 28 SWOT Analysis, West
目次
Product Code: 402

Unified Communications & Collaboration (UCC) market is projected to surpass USD 60 billion by 2025. The market growth is attributed to factors such as penetration of smartphones and the growing need among organizations to streamline their business communication process flows. The rising usage of smartphones globally has compelled the UCC vendors to create mobile unified communications that will enable enterprises to access UC applications through a single interface. Moreover, the growing investments in 5G networks will also support the adoption of modern enterprise communication solutions.

With the increase in digitization, organizations are now focusing on geographic expansion due to which managing business communication processes has become a difficult task. The need for the UCC system is to consolidate communication processes under a unified framework that can be managed easily. This reduces operational cost for organizations and their expansion globally. With the rapid adoption of cloud computing, they are constantly involved in modernizing their communication infrastructure to enable business communication across diverse geographical business units.

Another factor driving the UCC market growth is the rising trend of Bring Your Own Device (BYOD). The trend has added to the complexity of handling different communication channels in enterprises. To address this challenge, UCC solutions are widely being deployed by organizations to streamline communication functions easily.

Conferencing platforms are expected to witness the highest growth of over 12% during the forecast period. The platforms, such as audio and video conferencing, ease communication process among businesses and provide various benefits such as improved competitive advantage, improved productivity & employee satisfaction, and improving the demand for these platforms over the forecast period.

In the telephony market, the IP PBX market is projected to witness the fastest growth rate with a CAGR of over 8% from 2019 to 2025. The major factor driving the market is its easy support and reduced network latency. The majority of the hosted IP PBX providers have already started offering customized services, allowing users to connect to other servers without getting disconnected.

The on-premise deployment model held a dominant UCC market share of over 55% in 2018 and is expected to maintain its dominant share by 2025. As the on-premise model offers enterprises with the complete software and hardware service control, enterprises are widely using this model to have accessibility to equipment anytime for troubleshooting while managing disaster recovery.

The BFSI market is expected to register the fastest growth rate from 2019 to 2025 with a CAGR of over 11% due to the rapid adoption of UCC solutions to improve their profitability and way of conducting business. The financial institutions are using tools, such as mobile messaging and video conferencing, to personalize their relationships with customers to improve customer satisfaction. The growing use of such tools to facilitate seamless communication process and benefit from multichannel communications internally & externally will foster the UCC market growth in the BFSI sector.

The Asia Pacific UCC market is expected to grow at a CAGR of over 12% during the forecast timeline. The market growth is driven by the adoption of cloud-based UCC solutions and various government initiatives for modernizing ICT infrastructure. For instance, the South Korea Ministry of Science and ICT along with the major carriers in the country have drafted a plan to set up a nation-wide infrastructure by 2020. The huge penetration of low-cost smartphones in countries including China and Japan will also contribute toward market growth.

The key players operating in the UCC market are focusing on various business growth strategies such as new product developments and partnerships. This enables them to expand their existing portfolio and help them to increase their geographical reach to offer solutions to the uncaptured market segments. For instance, in July 2016, Arkadin Singapore, an NTT Communications company, launched Arkadin Total Connect, a Microsoft Skype for Business hosted service. The UCC portfolio for an all-in-one cloud solution offers an integrated UCC ecosystem equipped with web/audio/video conferencing, Office 365, and contact center.

Furthermore, in November 2017, Beijing 263 Enterprise Communications Co., Ltd., one of the leading providers of enterprise SaaS services in China, and Arkadin, a provider of cloud communications (including UCC solutions), entered into a partnership to provide improved cloud communication solutions in the Chinese market. By joining forces to combine their respective expertise, the companies offer high-quality services including video/audio/web conferencing, unified communications, and web events. In October 2017, Ricoh, a global unified communications provider, partnered with Videxio, a provider of cloud-based video conferencing solutions, to extend its 'Ricoh Unified Communication System (Ricoh UCS) Advanced' to the Japanese market.

Table of Contents

Chapter 1. Methodology & Scope

  • 1.1. Methodology
    • 1.1.1. Initial data exploration
    • 1.1.2. Statistical model and forecast
    • 1.1.3. Industry insights and validation
    • 1.1.4. Scope
    • 1.1.5. Definitions
    • 1.1.6. Methodology and forecast parameters
  • 1.2. Data Sources
    • 1.2.1. Primary
    • 1.2.2. Secondary
      • 1.2.2.1. Paid sources
      • 1.2.2.2. Public sources

Chapter 2. Executive Summary

  • 2.1. UCC industry 360 degree synopsis, 2014 - 2025
    • 2.1.1. Business trends
    • 2.1.2. Regional trends
    • 2.1.3. Platform trends
      • 2.1.3.1. Telephony trends
      • 2.1.3.2. Collaboration trends
      • 2.1.3.3. Unified messaging trends
      • 2.1.3.4. Conferencing trends
    • 2.1.4. Deployment model trends
    • 2.1.5. Application trends

Chapter 3. UCC Industry Insights

  • 3.1. Introduction
  • 3.2. Benefits of UCC
    • 3.2.1. Single, flexible infrastructure
    • 3.2.2. Reduced costs
    • 3.2.3. Increased business productivity
    • 3.2.4. Enhanced customer satisfaction
    • 3.2.5. Improved mobility
  • 3.3. Industry segmentation
  • 3.4. Industry landscape, 2014-2025
  • 3.5. Evolution of UCC technology
  • 3.6. Industry ecosystem analysis
  • 3.7. UCC architecture analysis
  • 3.8. Technology & innovation landscape
    • 3.8.1. Mobile-first models for UCC
    • 3.8.2. AI, AR, and IoT
    • 3.8.3. WebRTC
    • 3.8.4. Application and workflow integration
  • 3.9. Regulatory landscape
    • 3.9.1. Markets in Financial Instruments Directive (MiFID)
    • 3.9.2. The Privacy and Electronic Communications (EC Directive) Regulations 2003
    • 3.9.3. The Dodd-Frank Act
    • 3.9.4. Health Insurance Portability and Accountability Act (HIPAA)
    • 3.9.5. The Protection of Personal Information Act (2013)
    • 3.9.6. Electronic Communications and Transactions Act 25 of 2002
    • 3.9.7. Nigeria Communications Act (2003)
  • 3.10. Industry impact forces
    • 3.10.1. Growth drivers
      • 3.10.1.1. Rapid adoption of mobile devices
      • 3.10.1.2. Growing popularity of the BYOD trend
      • 3.10.1.3. Growing need for streamlining business communication process flows
      • 3.10.1.4. Growing popularity of Unified Communications as a Service (UCaaS)
      • 3.10.1.5. Reduction in administration and maintenance cost
      • 3.10.1.6. Growing enterprise social media uptake
    • 3.10.2. Industry pitfalls & challenges
      • 3.10.2.1. Concerns regarding data security
      • 3.10.2.2. Interoperability issues with existing assets
      • 3.10.2.3. Limited in-house capabilities to execute and manage the roll-out
  • 3.11. Industry news
  • 3.12. Porter's analysis
  • 3.13. PESTEL analysis
  • 3.14. Growth potential analysis

Chapter 4. Competitive Landscape, 2018

  • 4.1. Introduction
  • 4.2. Competitive analysis of key market players
    • 4.2.1. Avaya
    • 4.2.2. Cisco
    • 4.2.3. Mitel
    • 4.2.4. Microsoft
  • 4.3. Competitive analysis of other prominent vendors
    • 4.3.1. Alcatel-Lucent Enterprise (ALE)
    • 4.3.2. BT
    • 4.3.3. 8x8
    • 4.3.4. RingCentral

Chapter 5. UCC Market, By Platform

  • 5.1. Key trends, by platform
  • 5.2. Telephony
    • 5.2.1. Telephony market estimates and forecast, 2014-2025
    • 5.2.2. IP phones
      • 5.2.2.1. IP phones market estimates and forecast, 2014-2025
    • 5.2.3. IP PBX
      • 5.2.3.1. IP PBX market estimates and forecast, 2014-2025
  • 5.3. Collaboration
    • 5.3.1. Collaboration market estimates and forecast, 2014-2025
    • 5.3.2. Mobile
      • 5.3.2.1. Mobile market estimates and forecast, 2014-2025
    • 5.3.3. Social network
      • 5.3.3.1. Social network market estimates and forecast, 2014-2025
    • 5.3.4. Video platform
      • 5.3.4.1. Video platform market estimates and forecast, 2014-2025
  • 5.4. Unified messaging
    • 5.4.1. Unified messaging market estimates and forecast, 2014-2025
    • 5.4.2. Voicemail
      • 5.4.2.1. Voicemail market estimates and forecast, 2014-2025
    • 5.4.3. Email
      • 5.4.3.1. Email market estimates and forecast, 2014-2025
    • 5.4.4. Fax
      • 5.4.4.1. Fax market estimates and forecast, 2014-2025
  • 5.5. Conferencing
    • 5.5.1. Conferencing market estimates and forecast, 2014-2025
    • 5.5.2. Audio conferencing
      • 5.5.2.1. Audio conferencing market estimates and forecast, 2014-2025
    • 5.5.3. Video conferencing
      • 5.5.3.1. Video conferencing market estimates and forecast, 2014-2025
    • 5.5.4. Web conferencing
      • 5.5.4.1. Web conferencing market estimates and forecast, 2014-2025
  • 5.6. Services and tools
    • 5.6.1. Services and tools market estimates and forecast, 2014-2025

Chapter 6. UCC Market, By Deployment Model

  • 6.1. Key trends, by deployment model
  • 6.2. On-premise
    • 6.2.1. On-premise market estimates and forecast, 2014-2025
  • 6.3. Cloud
    • 6.3.1. Cloud market estimates and forecast, 2014-2025
  • 6.4. Hybrid
    • 6.4.1. Hybrid market estimates and forecast, 2014-2025

Chapter 7. UCC Market, By Application

  • 7.1. Key trends, by application
  • 7.2. IT & telecom
    • 7.2.1. IT & telecom market estimates and forecast, 2014-2025
  • 7.3. BFSI
    • 7.3.1. BFSI market estimates and forecast, 2014-2025
  • 7.4. Public Sector
    • 7.4.1. Public sector market estimates and forecast, 2014-2025
  • 7.5. Retail
    • 7.5.1. Retail market estimates and forecast, 2014-2025
  • 7.6. Healthcare
    • 7.6.1. Healthcare market estimates and forecast, 2014-2025
  • 7.7. Education
    • 7.7.1. Education market estimates and forecast, 2014-2025
  • 7.8. Others
    • 7.8.1. Others market estimates and forecast, 2014-2025

Chapter 8. UCC Market, By Region

  • 8.1. Key trends, by region
  • 8.2. North America
    • 8.2.1. Market estimates and forecast, 2014 - 2025
    • 8.2.2. Market estimates & forecast, by platform, 2014-2025
      • 8.2.2.1. Market estimates & forecast, by telephony, 2014-2025
      • 8.2.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
      • 8.2.2.3. Market estimates & forecast, by unified messaging, 2014-2025
      • 8.2.2.4. Market estimates & forecast, by conferencing, 2014-2025
      • 8.2.2.5. Market estimates & forecast, by service and tools, 2014-2025
    • 8.2.3. Market estimates & forecast, by deployment model, 2014-2025
    • 8.2.4. Market estimates & forecast, by application, 2014-2025
    • 8.2.5. U.S.
      • 8.2.5.1. Market estimates and forecast, 2014 - 2025
      • 8.2.5.2. Market estimates & forecast, by platform, 2014-2025
        • 8.2.5.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.2.5.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.2.5.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.2.5.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.2.5.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.2.5.3. Market estimates & forecast, by deployment model, 2014-2025
      • 8.2.5.4. Market estimates & forecast, by application, 2014-2025
    • 8.2.6. Canada
      • 8.2.6.1. Market estimates and forecast, 2014 - 2025
      • 8.2.6.2. Market estimates & forecast, by platform, 2014-2025,
        • 8.2.6.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.2.6.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.2.6.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.2.6.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.2.6.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.2.6.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.2.6.4. Market estimates & forecast, by application, 2014-2025
  • 8.3. Europe
    • 8.3.1. Market estimates and forecast, 2014 - 2025
    • 8.3.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
      • 8.3.2.1. Market estimates & forecast, by telephony, 2014-2025
      • 8.3.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
      • 8.3.2.3. Market estimates & forecast, by unified messaging, 2014-2025
      • 8.3.2.4. Market estimates & forecast, by conferencing, 2014-2025
      • 8.3.2.5. Market estimates & forecast, by service and tools, 2014-2025
    • 8.3.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
    • 8.3.4. Market estimates & forecast, by application, 2014-2025
    • 8.3.5. UK
      • 8.3.5.1. Market estimates and forecast, 2014 - 2025
      • 8.3.5.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.3.5.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.3.5.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.3.5.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.3.5.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.3.5.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.3.5.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.3.5.4. Market estimates & forecast, by application, 2014-2025
    • 8.3.6. Germany
      • 8.3.6.1. Market estimates and forecast, 2014 - 2025
      • 8.3.6.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.3.6.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.3.6.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.3.6.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.3.6.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.3.6.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.3.6.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.3.6.4. Market estimates & forecast, by application, 2014-2025
    • 8.3.7. France
      • 8.3.7.1. Market estimates and forecast, 2014 - 2025
      • 8.3.7.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.3.7.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.3.7.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.3.7.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.3.7.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.3.7.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.3.7.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.3.7.4. Market estimates & forecast, by application, 2014-2025
    • 8.3.8. Italy
      • 8.3.8.1. Market estimates and forecast, 2014 - 2025
      • 8.3.8.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.3.8.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.3.8.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.3.8.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.3.8.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.3.8.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.3.8.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.3.8.4. Market estimates & forecast, by application, 2014-2025
    • 8.3.9. Spain
      • 8.3.9.1. Market estimates and forecast, 2014 - 2025
      • 8.3.9.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.3.9.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.3.9.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.3.9.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.3.9.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.3.9.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.3.9.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.3.9.4. Market estimates & forecast, by application, 2014-2025
    • 8.3.10. Netherlands
      • 8.3.10.1. Market estimates and forecast, 2014 - 2025
      • 8.3.10.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.3.10.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.3.10.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.3.10.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.3.10.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.3.10.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.3.10.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.3.10.4. Market estimates & forecast, by application, 2014-2025
  • 8.4. APAC
    • 8.4.1. Market estimates and forecast, 2014 - 2025
    • 8.4.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.4.2.1.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.4.2.1.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.4.2.1.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.4.2.1.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.4.2.1.5. Market estimates & forecast, by service and tools, 2014-2025
    • 8.4.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
    • 8.4.4. Market estimates & forecast, by application, 2014-2025
    • 8.4.5. China
      • 8.4.5.1. Market estimates and forecast, 2014 - 2025
      • 8.4.5.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.4.5.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.4.5.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.4.5.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.4.5.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.4.5.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.4.5.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.4.5.4. Market estimates & forecast, by application, 2014-2025
    • 8.4.6. Japan
      • 8.4.6.1. Market estimates and forecast, 2014 - 2025
      • 8.4.6.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.4.6.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.4.6.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.4.6.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.4.6.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.4.6.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.4.6.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.4.6.4. Market estimates & forecast, by application, 2014-2025
    • 8.4.7. ANZ
      • 8.4.7.1. Market estimates and forecast, 2014 - 2025
      • 8.4.7.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.4.7.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.4.7.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.4.7.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.4.7.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.4.7.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.4.7.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.4.7.4. Market estimates & forecast, by application, 2014-2025
    • 8.4.8. South Korea
      • 8.4.8.1. Market estimates and forecast, 2014 - 2025
      • 8.4.8.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.4.8.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.4.8.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.4.8.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.4.8.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.4.8.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.4.8.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.4.8.4. Market estimates & forecast, by application, 2014-2025
    • 8.4.9. India
      • 8.4.9.1. Market estimates and forecast, 2014 - 2025
      • 8.4.9.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.4.9.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.4.9.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.4.9.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.4.9.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.4.9.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.4.9.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.4.9.4. Market estimates & forecast, by application, 2014-2025
    • 8.4.10. Singapore
      • 8.4.10.1. Market estimates and forecast, 2014 - 2025
      • 8.4.10.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.4.10.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.4.10.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.4.10.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.4.10.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.4.10.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.4.10.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.4.10.4. Market estimates & forecast, by application, 2014-2025
  • 8.5. LAMEA
    • 8.5.1. Market estimates and forecast, 2014 - 2025
    • 8.5.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
    • 8.5.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
    • 8.5.4. Market estimates & forecast, by application, 2014-2025
    • 8.5.5. Brazil
      • 8.5.5.1. Market estimates and forecast, 2014 - 2025
      • 8.5.5.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.5.5.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.5.5.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.5.5.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.5.5.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.5.5.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.5.5.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.5.5.4. Market estimates & forecast, by application, 2014-2025
    • 8.5.6. Mexico
      • 8.5.6.1. Market estimates and forecast, 2014 - 2025
      • 8.5.6.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.5.6.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.5.6.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.5.6.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.5.6.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.5.6.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.5.6.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.5.6.4. Market estimates & forecast, by application, 2014-2025
    • 8.5.7. Argentina
      • 8.5.7.1. Market estimates and forecast, 2014 - 2025
      • 8.5.7.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.5.7.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.5.7.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.5.7.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.5.7.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.5.7.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.5.7.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.5.7.4. Market estimates & forecast, by application, 2014-2025
    • 8.5.8. GCC
      • 8.5.8.1. Market estimates and forecast, 2014 - 2025
      • 8.5.8.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.5.8.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.5.8.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.5.8.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.5.8.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.5.8.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.5.8.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.5.8.4. Market estimates & forecast, by application, 2014-2025
    • 8.5.9. South Africa
      • 8.5.9.1. Market estimates and forecast, 2014 - 2025
      • 8.5.9.2. Market estimates & forecast, by platform, 2014-2025, 2014-2025
        • 8.5.9.2.1. Market estimates & forecast, by telephony, 2014-2025
        • 8.5.9.2.2. Market estimates & forecast, by collaboration platform, 2014-2025
        • 8.5.9.2.3. Market estimates & forecast, by unified messaging, 2014-2025
        • 8.5.9.2.4. Market estimates & forecast, by conferencing, 2014-2025
        • 8.5.9.2.5. Market estimates & forecast, by service and tools, 2014-2025
      • 8.5.9.3. Market estimates & forecast, by deployment model, 2014-2025, 2014-2025
      • 8.5.9.4. Market estimates & forecast, by application, 2014-2025

Chapter 9. Company Profiles

  • 9.1. 8x8
    • 9.1.1. Business Overview
    • 9.1.2. Financial Data
    • 9.1.3. Product Landscape
    • 9.1.4. Strategic Outlook
    • 9.1.5. SWOT Analysis
    • 9.1.6. Analyst View
  • 9.2. ALE
    • 9.2.1. Business Overview
    • 9.2.2. Financial Data
    • 9.2.3. Product Landscape
    • 9.2.4. Strategic Outlook
    • 9.2.5. SWOT Analysis
    • 9.2.6. Analyst View
  • 9.3. Avaya
    • 9.3.1. Business Overview
    • 9.3.2. Financial Data
    • 9.3.3. Product Landscape
    • 9.3.4. Strategic Outlook
    • 9.3.5. SWOT Analysis
    • 9.3.6. Analyst View
  • 9.4. BT
    • 9.4.1. Business Overview
    • 9.4.2. Financial Data
    • 9.4.3. Product Landscape
    • 9.4.4. Strategic Outlook
    • 9.4.5. SWOT Analysis
    • 9.4.6. Analyst View
  • 9.5. Cisco
    • 9.5.1. Business Overview
    • 9.5.2. Financial Data
    • 9.5.3. Product Landscape
    • 9.5.4. Strategic Outlook
    • 9.5.5. SWOT Analysis
    • 9.5.6. Analyst View
  • 9.6. Genesys
    • 9.6.1. Business Overview
    • 9.6.2. Financial Data
    • 9.6.3. Product Landscape
    • 9.6.4. Strategic Outlook
    • 9.6.5. SWOT Analysis
    • 9.6.6. Analyst View
  • 9.7. Huawei
    • 9.7.1. Business Overview
    • 9.7.2. Financial Data
    • 9.7.3. Product Landscape
    • 9.7.4. Strategic Outlook
    • 9.7.5. SWOT Analysis
    • 9.7.6. Analyst View
  • 9.8. IBM
    • 9.8.1. Business Overview
    • 9.8.2. Financial Data
    • 9.8.3. Product Landscape
    • 9.8.4. Strategic Outlook
    • 9.8.5. SWOT Analysis
    • 9.8.6. Analyst View
  • 9.9. Microsoft
    • 9.9.1. Business Overview
    • 9.9.2. Financial Data
    • 9.9.3. Product Landscape
    • 9.9.4. Strategic Outlook
    • 9.9.5. SWOT Analysis
    • 9.9.6. Analyst View
  • 9.10. Mitel
    • 9.10.1. Business Overview
    • 9.10.2. Financial Data
    • 9.10.3. Product Landscape
    • 9.10.4. Strategic Outlook
    • 9.10.5. SWOT Analysis
    • 9.10.6. Analyst View
  • 9.11. NEC
    • 9.11.1. Business Overview
    • 9.11.2. Financial Data
    • 9.11.3. Product Landscape
    • 9.11.4. Strategic Outlook
    • 9.11.5. SWOT Analysis
    • 9.11.6. Analyst View
  • 9.12. Nextiva
    • 9.12.1. Business Overview
    • 9.12.2. Financial Data
    • 9.12.3. Product Landscape
    • 9.12.4. Strategic Outlook
    • 9.12.5. SWOT Analysis
    • 9.12.6. Analyst View
  • 9.13. Orange
    • 9.13.1. Business Overview
    • 9.13.2. Financial Data
    • 9.13.3. Product Landscape
    • 9.13.4. Strategic Outlook
    • 9.13.5. SWOT Analysis
    • 9.13.6. Analyst View
  • 9.14. RingCentral
    • 9.14.1. Business Overview
    • 9.14.2. Financial Data
    • 9.14.3. Product Landscape
    • 9.14.4. Strategic Outlook
    • 9.14.5. SWOT Analysis
    • 9.14.6. Analyst View
  • 9.15. Star2Star
    • 9.15.1. Business Overview
    • 9.15.2. Financial Data
    • 9.15.3. Product Landscape
    • 9.15.4. Strategic Outlook
    • 9.15.5. SWOT Analysis
    • 9.15.6. Analyst View
  • 9.16. Verizon
    • 9.16.1. Business Overview
    • 9.16.2. Financial Data
    • 9.16.3. Product Landscape
    • 9.16.4. Strategic Outlook
    • 9.16.5. SWOT Analysis
    • 9.16.6. Analyst View
  • 9.17. Vonage
    • 9.17.1. Business Overview
    • 9.17.2. Financial Data
    • 9.17.3. Product Landscape
    • 9.17.4. Strategic Outlook
    • 9.17.5. SWOT Analysis
    • 9.17.6. Analyst View
  • 9.18. Unify
    • 9.18.1. Business Overview
    • 9.18.2. Financial Data
    • 9.18.3. Product Landscape
    • 9.18.4. Strategic Outlook
    • 9.18.5. SWOT Analysis
    • 9.18.6. Analyst View
  • 9.19. West
    • 9.19.1. Business Overview
    • 9.19.2. Financial Data
    • 9.19.3. Product Landscape
    • 9.19.4. Strategic Outlook
    • 9.19.5. SWOT Analysis
    • 9.19.6. Analyst View
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