市場調査レポート

mヘルスソリューションによるヘルスケアの変革:モバイル技術の機会、効率、およびROI

Transforming Healthcare with mHealth Solutions: The Opportunities, Efficiencies, and ROI of Mobile Technology

発行 Galvin Consulting and Technology Coast Consulting 商品コード 206844
出版日 ページ情報 英文 96 Pages
納期: 即日から翌営業日
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mヘルスソリューションによるヘルスケアの変革:モバイル技術の機会、効率、およびROI Transforming Healthcare with mHealth Solutions: The Opportunities, Efficiencies, and ROI of Mobile Technology
出版日: 2011年08月01日 ページ情報: 英文 96 Pages
概要

医療専門家の多くは、産業の最も切迫した問題を解決する手段として、新たなモビリティー技術に目を向けています。これらの思想的指導者らは、医療が提供され消費される方法において、社会に大きな変化がもたらされる時期が来ていると考えています。米国および諸外国において、一般の労働力におけるモビリティーは、今後数年間においてかつてないほどの勢いで拡大することが予見されています。医療部門におけるモビリティーも、医療プロバイダー、保険会社、消費者、および政府の指導者が効率の向上、コストの低減、および患者治療の改善を目指す中、この動向が反映されることになります。医療におけるモビリティーに変革がもたらされる可能性は高く、すでに医療の分野において変革は始まっています。

当レポートでは、医療市場におけるモビリティーの動向とモビリティー技術の機会、効率、およびROIについて調査分析し、主として米国におけるmヘルス(モバイルヘルス)市場の動向、技術動向をまとめ、モバイル企業アプリケーションプラットフォーム(MEAP)ベンダーおよびモバイルデバイス管理(MDM)ベンダーが提供するmヘルスソリューションについて分析するとともに、主要なベンダーのプロファイルを提供するなど、概略下記の構成でお届けいたします。

エグゼクティブサマリー

対象読者

背景および調査手法

ヘルスケア組織におけるモバイル技術の現状

  • mヘルス(モバイルヘルス)市場の動向
    • 「最悪の事態」を抑えるモビリティー
    • 自分のデバイスを持ち込む(BYOD)
    • モビリティー導入の最前線にいる医師
    • モビリティーを受け入れるヘルスケアエコシステム
    • 医療組織による標準化されたモビリティーサポートの提供が増加
    • 説明責任を有するヘルスケア組織がますます重要に
  • 成長データ
    • mヘルス成長の源

モバイル製品ロードマップとヘルスケアIT投資

モバイルアプリケーション技術の市場セグメンテーション

  • 企業アプリケーション
  • 中小規模事業アプリケーション
  • 消費者アプリケーション

モビリティーを通じたヘルスケアの変革

  • 技術革新
  • 効率
  • 患者予後の改善
  • モビリティーROI

技術概要

  • モビリティーベンダーのビジネスモデル
  • フォームファクター/ハードウェア
  • ユーザーの選好 vs 開発者の選好
  • アプリケーションの種類:ネイティブ、ウェブ、ハイブリッド、およびHTML5

モバイル企業アプリケーションプラットフォーム(MEAP)ベンダー

  • シングルプラットフォームMEAP
  • マルチプラットフォームMEAP
  • ニッチモバイル開発業者の台頭
  • パッケージ化されたヘルスケアアプリケーション
  • MEAP技術の差別化要因

モバイルデバイス管理(MDM)ベンダー

  • ヘルスケアモビリティーにおいてMDMが重要である理由
  • ヘルスケア市場に対するMDMベンダーの視点
  • 医療の場におけるMDMおよびセキュリティー
  • ヘルスケア顧客にとって特に興味深いMDMの機能
  • MDMベンダーのプロファイル
    • AirWatch
    • McAfee
    • MobileIron
    • Motorola Solutions
    • SAP
    • Zenprise

規制およびmヘルス製品開発

政策および手続き

IT資源を求めた内部の戦い

ヘルスケアモビリティーの痛点と技術ソリューション

将来への展望

  • 未来は現在
  • 連邦規制がmヘルスを突いて前進させる
  • 従来型ヘルスケア設備およびデバイスの価値の拡張
  • 拡大が期待される遠隔医療
  • 新たな市場に広がるmヘルス
  • ウィルスと闘うウィルス性モビリティー

提言および結論

分析について

ライセンス

無断配布禁止

免責事項

連絡先情報

図表

目次

Abstract

EXECUTIVE SUMMARY

Many healthcare professionals are looking to new mobility technologies as a way to solve some of the industry' s most pressing problems. These thought leaders believe society is on the cusp of dynamic change in the way healthcare is both provided and consumed. Mobility in the general workforce is expected to increase at an unprecedented rate in the coming years, both in the United States and overseas. Mobility in the healthcare sector will mirror that trend as healthcare providers, insurers, consumers, and government leaders all search for ways to increase efficiencies, lower costs, and improve patient care.

Mobilizing healthcare employees, as well as extending enterprise applications to customers, requires a significant commitment and the redirection of vital resources. To the discomfort of some legacy healthcare application developers, it may mean rethinking the value of the current enterprise roadmap against the potential mobility ROI gains. After all, not all projects can be green-lighted. Theoretically applications that deliver the most value to the widest audience should take precedent - or so most CIOs would like to believe. There is no guarantee that the disruptive invasion of mobile initiatives will drive value in healthcare organizations. But if the concept of mobility does not challenge the healthcare IT status quo, which one could argue needs to be challenged regardless, then it is hardly disruptive. Nevertheless, we believe mobility in healthcare has the potential to transform - indeed, has already begun to transform - the medical arena.

This study includes the latest research on the healthcare industry' s mobile successes as gauged by two fundamental measurements, revenues and costs. Given the sensitive nature of healthcare, we parse these topics into relatable, human metrics.

  • Revenue opportunities come in many forms. Had we only looked at hard data, this would have been an easy point to miss. In speaking to our subject matter experts, we uncovered the subtleties of how putting patients first is not only good medicine, but good business. More to the point, we reveal how healthcare organizations are harnessing emerging mobile technology to create new markets and forge deeper patient/provider relationships too.
  • Cost efficiency: We chose to focus on the healthcare vertical precisely because of its well- publicized cost management issues. If mobility has a valid value proposition for lowering costs and improving productivity, one could not ask for a better testing ground than healthcare IT. Specifically, we explore how the marriage of smartphones and tablets with applications and mobile Web enables progressive operational changes, improves information accessibility and increases data accuracy in healthcare systems.
  • Mobility ROI: Any seasoned technology research analyst will attempt to derive or extract some measure of an implemented technology' s Return on Investment. Most seasoned technology analysts acknowledge that organizations do not make this an easy job for those analyzing a technology' s value to the business. We pressed our subject matter experts, who in many cases were responsible for allocating significant portions of their enterprise' s budget, to articulate their expectations of tangible returns.

The following table encapsulates the primary research findings uncovered through interviews with healthcare providers and executives, insurers, pharmaceutical industry representatives and mHealth solution developers. mHealth solutions described in the table are featured throughout the study.

Overview of mHealth Use Case Findings across the Healthcare Continuum

Technology Overview

  • 1. Mobility Vendor Business Models
  • 2. Form Factor/ Hardware
  • 3. Application Type: Native, Web, Hybrid and HTML5

Mobile Enterprise Application Platforms (MEAPs)

  • 1. Apple
  • 2. Antenna
  • 3. Microsoft
  • 4. MobileFrame
  • 5. Pyxis Mobile
  • 6. RIM
  • 7. SAP
  • 8. Spring Wireless
  • 9. Syclo
  • 10. Webalo

Mobile Device Management (MDM) Solutions

  • 1. AirWatch
  • 2. Good Technology
  • 3. McAfee
  • 4. MobileIron
  • 5. Motorola Solutions
  • 6. SAP
  • 7. SOTI
  • 8. Syclo
  • 9. Wavelink
  • 10. Zenprise

METHODOLOGY

Primary and secondary research for this study took place during April - July 2011 and included interviews with IT executives, participation in Webinars and online forums, and live discussions at industry events. Respondents were typically at the director or executive level and had a strategic overview of their organization' s mobile technology. Other participants included hospital executives, healthcare organization executives, MEAP, MDM and mHealth solution vendors, their partners and industry subject matter experts. Interviews and analyses were carried out by a team of seasoned research analysts.

Report Statistics

  • Publication Date: August 2011
  • Total Number of Pages: 96
  • Total Number of Tables: 12
  • Total Number of Figures: 14

Table of Contents

Executive Summary

Target Audience

Background and Methodology

Current State of Mobile Technology in Healthcare Organizations

  • mHealth Market Trends
    • Mobility to Quell the “Perfect Storm”
    • Bring Your Own Device (BYOD)
    • Physicians at Forefront of Mobility Adoption
    • Healthcare Ecosystem Embraces Mobility
    • Healthcare Organizations Increasingly Provide Standardized Mobility Support
    • Accountable Care Organizations Increasingly Important
  • Growth Data
    • Sources of mHealth Growth

Mobile Product Roadmaps and Healthcare IT Investments

Mobile Application Technology Market Segmentation

  • Enterprise Applications
  • Small and Medium Business Applications
  • Consumer Applications

Healthcare Transformation through Mobility

  • Innovation
  • Efficiencies
  • Improved Patient Outcomes
  • Mobility ROI

Technology Overview

  • Mobility Vendor Business Models
  • Form Factor/Hardware
  • User Preferences vs. Developer Preferences
  • Application Type: Native, Web, Hybrid and HTML5

Mobile Enterprise Application Platform (MEAP) Vendors

  • Single Platform MEAPs
  • Multi-platform MEAPs
  • Rising Niche Mobile Developers
  • Packaged Healthcare Applications
  • MEAP Technology Differentiators

Mobile Device Management (MDM) Vendors

  • Why MDMs are Important in Healthcare Mobility
  • MDM Vendors' Views of the Healthcare Market
  • MDM and Security in the Healthcare Setting
  • MDM Features of Special Interest to Healthcare Customers
  • MDM Vendor Profiles
    • AirWatch
    • McAfee
    • MobileIron
    • Motorola Solutions
    • SAP
    • Zenprise

Regulation and mHealth Product Development

Policies and Procedures

Internal Battles for IT Resources

Healthcare Mobility Pain Points and Technology Solutions

Looking to the Future

  • The Future is Now
  • Federal Regulation Nudges mHealth Forward
  • Extending the Value of Legacy Healthcare Equipment and Devices
  • Remote Care Expected to Expand
  • mHealth to Reach New Markets
  • Viral Mobility to Combat Viruses

Recommendations and Conclusions

About the Analysts

License

No Unauthorized Distribution

Disclaimer

Contact Information

LIST OF TABLES

  • Table 1: Overview of mHealth Use Case Findings Across the Healthcare Continuum
  • Table 2: Mobility Platform Features Relevant to Healthcare Settings
  • Table 3: Native, Web, Hybrid and HTML5 Applications
  • Table 4: MEAP Profiles by Application Type and OS Support of Native Applications
  • Table 5: MEAP Focus on Healthcare
  • Table 6: MEAP Development Approach and Security Features
  • Table 7: MDM Focus on Healthcare
  • Table 8: MDM Security Offerings
  • Table 9: MDM Features of Special Interest to Healthcare Customers
  • Table 10: Considerations for Implementing Mobility Policies and Procedures
  • Table 11: Sample Reimbursement Policy Matrix
  • Table 12: Healthcare Mobility Pain Points and Technology Solutions

LIST OF FIGURES

  • Figure 1: Where mHealth Can Offer Promise
  • Figure 2: ACO Synergies with mHealth Solutions
  • Figure 3: Growth Opportunities
  • Figure 4: Mobility Enterprise-Friendly Progress
  • Figure 5: mHealth Solution Providers and Application Categories
  • Figure 6: Doctor and Dentist Offices Benefit from Mobile Applications
  • Figure 7: Profiled Innovations
  • Figure 8: Profiled Efficiencies
  • Figure 9: Improved Patient Outcomes
  • Figure 10: Mobility ROI
  • Figure 11: Before Selecting a MEAP
  • Figure 12: Before Selecting a MDM
  • Figure 13: New Regulation
  • Figure 14: Current Regulation
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