お知らせ :東京証券取引所JASDAQスタンダード市場への新規上場に関するお知らせ

株式会社グローバルインフォメーション
表紙
市場調査レポート
商品コード
972165

北米のホステッドIPテレフォニー・UCaaS市場:Frost Radar

Frost Radar: North American Hosted IP Telephony and UCaaS Market

出版日: | 発行: Frost & Sullivan | ページ情報: 英文 61 Pages | 納期: 即日から翌営業日

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=104.84円
北米のホステッドIPテレフォニー・UCaaS市場:Frost Radar
出版日: 2020年11月04日
発行: Frost & Sullivan
ページ情報: 英文 61 Pages
納期: 即日から翌営業日
  • 全表示
  • 概要
  • 目次
概要

北米のホストテッドIPテレフォニー・UCaaS市場は、過去20年間、着実な成長軌道に乗っています。多くの企業がデジタルトランスフォーメーション戦略を加速し、強化されたビジネス継続性プログラムの主要な柱としてクラウドサービスを採用しているため、世界における流行は長期的に市場の成長にプラスの影響を与えると考えられています。

近い将来、UCaaSソリューションは特定の顧客セグメントや業種で急成長を遂げる可能性があります。しかし、クラウドへの移行やデジタル・テクノロジーへの投資全体は、世界的な景気後退、労働力削減の蔓延、米国の中小企業を中心としたビジネスの失敗の横行によって妨げられる可能性があります。

当レポートは、北米のホステッドIPテレフォニー・UCaaS市場について調査しており、市場の戦略や動向、市場参入企業の詳細などの情報を提供しています。

目次

戦略的命令および成長環境

  • 戦略的命令
  • 成長環境

FrostRadar

  • FrostRadar:北米のホステッドIPテレフォニー・UCaaS市場
  • FrostRadar:競合環境

市場参入企業

  • 8x8
  • AT&T
  • Bell Canada
  • bvoip
  • CallTower
  • CBTS
  • Cisco
  • Comcast
  • CoreDial
  • Dialpad
  • Evolve IP
  • Fuze
  • Intermedia
  • Intrado
  • LogMeIn
  • Lumen (Previously CenturyLink)
  • Microsoft
  • Mitel
  • Momentum Telecom
  • NetFortris
  • Nextiva
  • NWN
  • Ooma
  • RingCentral
  • Star2Star
  • TPx Communications
  • Verizon
  • Vonage
  • Windstream
  • Zoom

戦略的洞察

  • 戦略的洞察

次のステップ:FrostRadarの活用

FrostRadar分析

目次
Product Code: K515-64

Benchmarking Future Growth Potential

North American businesses and public-sector organizations are facing heightened challenges as COVID-19 quarantines and other lifestyle changes affect the way workers perform their job tasks and interact with co-workers, customers and partners. The unprecedented rise in remote work, supply-chain disruption, customer demand volatility and elevated employee and customer safety concerns brought to light the need to update business continuity programs and accelerate business process automation.

Digital technologies, including cloud communications solutions, have captured the spotlight in this time of crisis. Cloud-based video meetings, team collaboration, phone system and UCaaS have provided much-needed tools for remote knowledge and task workers, as well as certain frontliners, such as doctors, nurses and teachers, to stay connected with both their internal teams and external parties, including customers, patients, students, suppliers and distributors.

The North American hosted IP telephony and UCaaS market has been on a steady growth trajectory for the past two decades. The global pandemic is likely to have a net positive impact on market growth in the long term as many businesses accelerate their digital transformation strategies and embrace cloud services as the key pillar of enhanced business continuity programs.

In the near term, UCaaS solutions are likely to see pockets of rapid growth in certain customer segments and verticals. However, cloud migration, as well as overall digital technology investments, may be hampered by the global economic recession, pervasive workforce reduction and rampant business failure, particularly among small businesses in the US. New user and customer acquisitions are likely to offset installed base churn and delayed new projects for the majority of service providers and thus for the market as a whole.

The North American hosted IP telephony and UCaaS market remains highly fragmented despite ongoing mergers and acquisitions. New product launches by a variety of technology developers, as well as increasing popularity of wholesale services and private-label UCaaS offerings are likely to perpetuate market fragmentation in the foreseeable future.

Key success factors in the North American hosted IP telephony and UCaaS market include:

  • Completeness of UCaaS portfolio, including a robust cloud PBX feature set, mobility, and advanced collaboration capabilities such as video meetings, group chat and team spaces
  • Flexible solution packaging and pricing
  • Open, scalable and extensible cloud platform
  • Excellent service quality, reliability, security and compliance
  • Compelling channel programs
  • International presence
  • Strong brand recognition
  • Digital customer journey for SMB
  • Robust implementation

Frost & Sullivan tracks more than 120 service providers hosting their own proprietary platforms or solutions delivered by third-party technology developers. Of those, 30 providers have been selected for their growth and innovation leadership, notable accomplishments in the past year and prospects for success based on their technology development roadmaps and effective go-to-market strategies.

Table of Contents

Strategic Imperative and Growth Environment

  • The Strategic Imperative
  • The Strategic Imperative (continued)
  • The Growth Environment
  • The Growth Environment (continued)
  • The Growth Environment (continued)

Frost Radar™

  • The Frost Radar™: North American Hosted IP Telephony and UCaaS Market
  • The Frost Radar™: North American Hosted IP Telephony and UCaaS Market (continued)
  • Frost Radar™: Competitive Environment
  • Frost Radar™: Competitive Environment (continued)
  • Frost Radar™: Competitive Environment (continued)
  • Frost Radar™: Competitive Environment (continued)

Companies to Action

  • 8x8
  • AT&T
  • Bell Canada
  • bvoip
  • CallTower
  • CBTS
  • Cisco
  • Comcast
  • CoreDial
  • Dialpad
  • Evolve IP
  • Fuze
  • Intermedia
  • Intrado
  • LogMeIn
  • Lumen (Previously CenturyLink)
  • Microsoft
  • Mitel
  • Momentum Telecom
  • NetFortris
  • Nextiva
  • NWN
  • Ooma
  • RingCentral
  • Star2Star
  • TPx Communications
  • Verizon
  • Vonage
  • Windstream
  • Zoom

Strategic Insights

  • Strategic Insights

Next Steps: Leveraging the Frost Radar™ to Empower Key Stakeholders

  • Significance of Being on the Frost Radar™
  • Frost Radar™ Empowers the CEO's Growth Team
  • Frost Radar™ Empowers Investors
  • Frost Radar™ Empowers Customers
  • Frost Radar™ Empowers the Board of Directors

Frost Radar™Analytics

  • Frost Radar™: Benchmarking Future Growth Potential
  • Frost Radar™: Benchmarking Future Growth Potential
  • Frost Radar™: Benchmarking Future Growth Potential
  • Legal Disclaimer
株式会社グローバルインフォメーション
© Copyright 1996-2021, Global Information, Inc. All rights reserved.