表紙:Frost Radar:北米のモバイルFSM(フィールドサービス管理)市場(2022年)
市場調査レポート
商品コード
1176385

Frost Radar:北米のモバイルFSM(フィールドサービス管理)市場(2022年)

Frost Radar: North American Mobile Field Service Management Market, 2022

出版日: | 発行: Frost & Sullivan | ページ情報: 英文 36 Pages | 納期: 即日から翌営業日

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=152.41円
Frost Radar:北米のモバイルFSM(フィールドサービス管理)市場(2022年)
出版日: 2022年12月05日
発行: Frost & Sullivan
ページ情報: 英文 36 Pages
納期: 即日から翌営業日
  • 全表示
  • 概要
  • 目次
概要

モバイルFSM(フィールドサービス管理)市場は、北米地域で力強い成長を続けています。このカテゴリーは、今後も多くの企業が参入し、それぞれがシェアを競い合い、競合の激しさを増していくと予想されます。

当レポートでは、北米のモバイルFSM(フィールドサービス管理)市場について調査分析し、企業の市場ポジショニングを特定し、各企業の強み、機会、および市場でのポジショニングに関する考察に基づいた競合プロファイルを提供しています。

目次

戦略的必須事項と成長環境

  • 戦略的必須事項
  • 成長環境

Frost Radar(TM)

  • Frost Radar(TM):北米のモバイルFSM(フィールドサービス管理)
  • Frost Radar(TM):競合環境

主要企業

  • Comarch
  • CSG
  • GPS Insight(FieldAware)
  • IFS
  • Microsoft
  • Oracle Corporation
  • ProntoForms
  • Salesforce
  • SAP
  • ServiceMax
  • ServicePower

戦略的洞察

次のステップ:Frost Radar(TM)を活用して主要な利害関係者を支援

  • Frost Radar(TM)に参加する意義
  • Frost Radar(TM)がCEOの成長チームを支援
  • Frost Radar(TM)が投資家を支援
  • Frost Radar(TM)が顧客を支援
  • Frost Radar(TM)が取締役会を支援

Frost Radar(TM)分析

  • Frost Radar(TM):将来の成長ポテンシャルのベンチマーク
  • 免責事項
目次
Product Code: K820-65

A Benchmarking System to Spark Companies to Action-Innovation that Fuels New Deal Flow and Growth Pipelines

The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphone or tablet. Hard-dollar business impacts include faster time to first fix, fewer truck rolls, and more satisfied technicians. These apps also provide timely, valuable information and feedback to the field workers' supervisory and administrative staff.

This category is expected to continue to attract a sizeable group of participants, each vying for share and keeping competitive intensity at a boil. Reflecting the market itself, the mix of top competitors remains in a state of flux. Traditional dedicated FSM providers are becoming a rare entity because they are being acquired and absorbed by larger adjacent companies in the fields of CRM (Customer Relationship Management), fleet management, asset management, ERP, etc. These companies recognize the synergies between their core products and field service management solutions. They understand the value of offering their own FSM solution but do not have the time or expertise to actually develop one.

Notable FSM providers that have been acquired during just the past few years include Astea International (by enterprise software provider IFS), ClickSoftware (by CRM provider Salesforce), FieldAware (by fleet management solution provider GPS Insight), and ServiceMax (in progress with enterprise software provider PTC).

Frost & Sullivan selected and plotted eleven of the current leading FSM providers in this Frost Radar™ analysis. The companies being profiled are Comarch, CSG, GPS Insight, IFS, Microsoft, Oracle Corporation, ProntoForms, Salesforce, SAP, ServiceMax, and ServicePower. The recent sale of ServiceMax leaves one dedicated FSM provider-ServicePower-as part of this Frost Radar™ list of leaders.

No matter how they acquired their FSM solution, field service management providers are differentiating on ease of use, industry-specific expertise, AI/ML-powered guidance, and integrations. The technologies that enable these capabilities are of high interest to FSM leaders and their clients.

The Frost Radar™ reveals the market positioning of companies in an industry using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology. Frost & Sullivan analyzes many companies in the industry on an ongoing basis and then benchmarks a subset of them across 10 criteria on the Frost Radar™. The document presents a competitive profile of each of the companies included in the Frost Radar™ based on strengths, opportunities, and a short discussion of their market positioning.

Table of Contents

Strategic Imperative and Growth Environment

  • Strategic Imperative
  • Growth Environment

Frost Radar™

  • Frost Radar™: North American Mobile Field Service Management
  • Frost Radar™: Competitive Environment
  • Frost Radar™: Competitive Environment (continued)
  • Frost Radar™: Competitive Environment (continued)
  • Frost Radar™: Competitive Environment (continued)

Companies to Action

  • Comarch
  • CSG
  • GPS Insight (FieldAware)
  • IFS
  • Microsoft
  • Oracle Corporation
  • ProntoForms
  • Salesforce
  • SAP
  • ServiceMax
  • ServicePower

Strategic Insights

  • Strategic Insights

Next Steps: Leveraging the Frost Radar™ to Empower Key Stakeholders

  • Significance of Being on the Frost Radar™
  • Frost Radar™ Empowers the CEO's Growth Team
  • Frost Radar™ Empowers Investors
  • Frost Radar™ Empowers Customers
  • Frost Radar™ Empowers the Board of Directors

Frost Radar™Analytics

  • Frost Radar™: Benchmarking Future Growth Potential
  • Frost Radar™: Benchmarking Future Growth Potential
  • Legal Disclaimer